Repeating Defects Appear On Prints; Shadow Images Appear On Prints - Lexmark CX510 User Manual

Troubleshooting

Repeating defects appear on prints

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)
)
Action
Step 1
Measure the distance between the defects.
Check for a distance between the defects that equals:
• 25.1 mm (0.98 in.)
•
29.8 mm (1.17 in.)
•
43.9 mm (1.72 in.)
•
45.5 mm (1.79 in.)
• 94.2 mm (3.70 in.)
Is the distance between defects equal to one of the listed measurements?
Step 2
Replace the imaging kit, and then resend the print job.
Do the repeating defects still appear?

Shadow images appear on prints

Leading edge
A B C D
A B C D
A B C D
A B C D
Trailing edge
Yes No
Go to step 2.
Contact customer The problem is solved.
support.
297
1
Check if the
distance between
the defects is
equal to one of the
following:
•
37.7 mm
(1.48 in.)
•
78.5 mm
(3.09 in.)
•
95 mm
(3.74 in.)
2
Take note of the
distance, and then
contact customer
support or your
service
representative.