Crestron C2N-MNETGW Operation Manual
Crestron C2N-MNETGW Operation Manual

Crestron C2N-MNETGW Operation Manual

Infinet gateway/transceiver
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Crestron C2N-MNETGW
infiNET™ Gateway/Transceiver
Operations Guide

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Summary of Contents for Crestron C2N-MNETGW

  • Page 1 Crestron C2N-MNETGW infiNET™ Gateway/Transceiver Operations Guide...
  • Page 2 This document was prepared and written by the Technical Documentation department at: Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 1-888-CRESTRON All brand names, product names and trademarks are the property of their respective owners. ©2008 Crestron Electronics, Inc.
  • Page 3: Table Of Contents

    Installation Tips......................8 Hardware Hookup ....................... 9 Programming Software ......................11 Earliest Version Software Requirements for the PC ..........11 Programming with Crestron SystemBuilder.............. 11 Programming with D3 Pro..................12 Programming with SIMPL Windows ................ 12 Example Program ...................... 14 Uploading and Upgrading......................
  • Page 5: Infinetâ„¢ Gateway/Transceiver: C2N-Mnetgw

    Gateway/Transceiver infiNET™ Gateway/Transceiver: C2N-MNETGW Introduction The C2N-MNETGW is a 2-way RF gateway/transceiver designed to enable communications and management for a complete infiNET wireless network of dimmers, thermostats, and other devices. The ® C2N-MNETGW links the infiNET network to the Cresnet wired network to enable communications with a 2-Series control system.
  • Page 6: Applications

    (approximately 150 feet indoors) that operate on the same infiNET RF channel, thereby strengthening the mesh network and increasing its effective range. At all times, the C2N-MNETGW monitors each device on the network, ignoring any other 2.4 GHz signals, and reconfiguring the entire network automatically in response to new sources of interference and other changes in RF conditions.
  • Page 7: Specifications

    Crestron C2N-MNETGW infiNET™ Gateway/Transceiver Specifications Specifications for the C2N-MNETGW are listed in the following table. C2N-MNETGW Specifications SPECIFICATION DETAILS Wireless RF Transceiver Two-way RF, 2.4 GHz ISM Channels 11-26 (2400 to 2483.6 MHz), IEEE 802.15.4 compliant RF Transmitting Power 10 mW...
  • Page 8: Physical Description

    Refer to the NOTE following these footnotes. 2. Crestron 2-Series control systems include the AV2 and PRO2. Consult the latest Crestron Product Catalog for a complete list of 2-Series control systems. NOTE: Crestron software and any files on the website are for authorized Crestron dealers and Crestron Authorized Independent Programmers (CAIP) only.
  • Page 9 Crestron C2N-MNETGW infiNET™ Gateway/Transceiver C2N-MNETGW Overall Dimensions (antenna not shown) Connectors, Controls & Indicators CONNECTORS*, DESCRIPTION CONTROLS & INDICATORS ANTENNA Reverse SMA, female; Dipole antenna included. NOTE: Only the included antenna should be used. PWR LED Indicates DC power supplied from Cresnet network.
  • Page 10 Connects to Cresnet control network. Pin 1 (24) Power Pin 2 (Y) Data Pin 3 (Z) Data Pin 4 (G) Ground Interface connector for the NET port is provided with the unit. 6 • infiNET™ Gateway/Transceiver: C2N-MNETGW Operations Guide – DOC. 6317B...
  • Page 11: Industry Compliance

    Crestron C2N-MNETGW infiNET™ Gateway/Transceiver Industry Compliance As of the date of manufacture the C2N-MNETGW has been tested and found to comply with specifications for CE marking and standards per EMC and Radiocommunications Compliance Labelling. Contains FCC ID: EROCWD1012 NOTE: This device complies with part 15 of the FCC rules. Operation is...
  • Page 12: Setup

    For more details, refer to “Check Network Wiring” on page 24. Identity Code The Net ID of the C2N-MNETGW has been factory set to 0F. The Net IDs of multiple C2N-MNETGW devices in the same system must be unique. Net IDs are changed from a personal computer (PC) via Crestron Toolbox™...
  • Page 13: Hardware Hookup

    • Gateways on adjacent channels should be at least 12 feet apart. • Gateways on non-adjacent channels should be at least three feet apart. When installing a C2N-MNETGW near a Wi-Fi access point, keep in mind the following for optimum performance: • Gateways on infiNET channels adjacent to operating Wi-Fi channels should be placed at least 12 feet from the nearest Wi-Fi access point.
  • Page 14 For information of obtaining optimum reception, refer to “Appendix B: Optimum RF Reception Guidelines” on page 29. Additional information can also be found in the latest revision of the document titled “Best Practices for Installation and Setup of Crestron RF Products” (Doc. 6689). 10 • infiNET™ Gateway/Transceiver: C2N-MNETGW...
  • Page 15: Programming Software

    Have a question or comment about Crestron software? Answers to frequently asked questions (FAQs) can be viewed in the Online Help section of the Crestron website. To post a question or view questions you have submitted to Crestron’s True Blue Support, log in at http://support.crestron.com.
  • Page 16: Programming With D3 Pro

    Gateway/Transceiver Crestron C2N-MNETGW Programming with D3 Pro Crestron’s D3 Pro lighting software provides all the tools necessary to create a complete Crestron lighting system for residential applications. The lighting system includes the control system logic program, touchpanel projects and keypad programming, documentation and real- time lighting adjustment capabilities.
  • Page 17 Net ID as shown in the following illustration. C2Net Device, Slot 9 • Additional C2N-MNETGW devices are assigned different Net ID numbers as they are added. infiNET™ Gateway/Transceiver: C2N-MNETGW • 13 Operations Guide – DOC. 6317B...
  • Page 18: Example Program

    The C2N-MNETGW does not require any specific programming other than being included in the SIMPL Windows program. Example Program An example program for the C2N-MNETGW is available from the Crestron website (http://www.crestron.com/exampleprograms). 14 • infiNET™ Gateway/Transceiver: C2N-MNETGW Operations Guide – DOC. 6317B...
  • Page 19: Uploading And Upgrading

    2-Series Control Systems Reference Guide (Doc. 6256). • Use the Address Book in Crestron Toolbox to create an entry for the C2N-MNETGW using the expected communication protocol (Indirect). Select the Cresnet ID of the C2N-MNETGW and the address book entry of the control system that is connected to the C2N-MNETGW.
  • Page 20: Programs And Firmware

    C2N-MNETGW to display actions that can be performed on the C2N-MNETGW. The function MNET Gateway… is used to set the operating channel mode of the C2N-MNETGW and can also be used to acquire infiNET devices to the C2N-MNETGW. For information on setting the operating channel and acquiring devices, refer to “Operation”...
  • Page 21: Operation

    Gateway/Transceiver Operation Operating The RF channel mode of the C2N-MNETGW must be set prior to Channel operation using Crestron Toolbox. The C2N-MNETGW can operate on a fixed channel that is set by the installer or it can automatically set itself to the clearest channel.
  • Page 22 2.4 GHz band. For optimum performance when installing a C2N-MNETGW in a Wi-Fi environment, do not set the C2N-MNETGW to a channel within a Wi-Fi channel band. • Gateway channels 11-14 are within Wi-Fi channel 1 band.
  • Page 23 Crestron’s infiNET devices can communicate with a C2N-MNETGW Devices only if they have been acquired by that C2N-MNETGW (even if the C2N-MNETGW and the device are operating on the same channel). To add infiNET devices to the infiNET network, the C2N-MNETGW must be in the Acquire mode.
  • Page 24 C2N-MNETGW Controls NOTE: If the C2N-MNETGW is already in the Acquire mode, a message indicating the status will be displayed. 3. Click Start Acquire to place the C2N-MNETGW in the Acquire mode. The default time that the C2N-MNETGW remains in the Acquire mode (when starting the Acquire mode from Toolbox) is one hour.
  • Page 25 The Acquire LED will turn off. Newly acquired devices will be shown in addition to any existing devices. Via the ACQUIRE Button: 1. Press ACQUIRE on the C2N-MNETGW to enter the Acquire mode. The accompanying LED will illuminate indicating that it is ready to link to infiNET devices.
  • Page 26: Problem Solving

    Gateway/Transceiver Crestron C2N-MNETGW Problem Solving Troubleshooting The following table provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative. C2N-MNETGW Troubleshooting TROUBLE POSSIBLE CORRECTIVE CAUSE(S) ACTION Device does not Device is not Use Crestron Toolbox function.
  • Page 27 C2N- MNETGW and infiNET device in Acquire mode. C2N-MNETGW is Reposition or relocate out of range. the C2N-MNETGW to specification or add C2N-MNETRPT repeaters. (Continued on following page) infiNET™ Gateway/Transceiver: C2N-MNETGW • 23 Operations Guide – DOC. 6317B...
  • Page 28: Check Network Wiring

    In order to ensure optimum performance over the full range of your Wire installation topology, Crestron Certified Wire and only Crestron Certified Wire may be used. Failure to do so may incur additional charges if 24 • infiNET™ Gateway/Transceiver: C2N-MNETGW...
  • Page 29 For example, a Cresnet run using 18 AWG Crestron Certified Wire and drawing 20 watts should not have a length of run more than 333 feet. If Cresnet HP is used for the same run, its length could extend to 1250 feet.
  • Page 30: Reference Documents

    Crestron at 1-888-CRESTRON [1-888-273-7876]. You can also log onto the online help section of the Crestron website (www.crestron.com/onlinehelp) to ask questions about Crestron products. First-time users will need to establish a user account to fully benefit from all available features.
  • Page 31: Future Updates

    Crestron C2N-MNETGW infiNET™ Gateway/Transceiver Future Updates As Crestron improves functions, adds new features and extends the capabilities of the C2N-MNETGW, additional information may be made available as manual updates. These updates are solely electronic and serve as intermediary supplements prior to the release of a complete technical documentation revision.
  • Page 32: Appendix A: The Infinet Spectrum

    Gateway/Transceiver Crestron C2N-MNETGW Appendix A: The infiNET Spectrum Crestron’s infiNET network provides 16 RF channels in the 2.4GHz ISM band, specifically IEEE 802.15.4 channels 11 through 26. The 16 channels define the frequencies at which the infiNET device will communicate.
  • Page 33: Appendix B: Optimum Rf Reception Guidelines

    (no obstructions between gateway, repeaters, and other infiNET devices). Crestron recommends that the gateway be placed at least five to six feet high for best results. Avoid placing gateways at a low height or on the ground.
  • Page 34: Antenna Orientation

    Antenna Orientation The antenna orientation on the C2N-MNETGW can have considerable effect on the signal range and reliability. In most applications, the antenna should be set vertically as shown in the following diagrams.
  • Page 35 Crestron C2N-MNETGW infiNET™ Gateway/Transceiver Vertical Orientation If placing the antenna vertically causes the C2N-MNETGW to lay parallel to a metal surface (i.e. a metal wall), the antenna should be oriented horizontally (perpendicular to the metal surface) as shown in the following diagram.
  • Page 36 Horizontal Orientation NOTE: RF propagation is best from the sides of the antenna. For specific information on where to place the C2N-MNETGW, refer to “Gateway Placement” on page 29. Additional information can also be found in the latest revision of the document titled “Best Practices for Installation and Setup of Crestron RF...
  • Page 37: Return And Warranty Policies

    Purchasers should inquire of the dealer regarding the nature and extent of the dealer's warranty, if any. CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any application other than that for which it was intended or if it has been subjected to misuse, accidental damage, modification or improper installation procedures.
  • Page 38 Gateway/Transceiver Crestron C2N-MNETGW This page is intentionally left blank. 34 • infiNET™ Gateway/Transceiver: C2N-MNETGW Operations Guide – DOC. 6317B...
  • Page 39 Crestron C2N-MNETGW infiNET™ Gateway/Transceiver This page is intentionally left blank. infiNET™ Gateway/Transceiver: C2N-MNETGW • 35 Operations Guide – DOC. 6317B...
  • Page 40 Crestron Electronics, Inc. Operations Guide – DOC. 6317B 15 Volvo Drive Rockleigh, NJ 07647 (2011634) Tel: 888.CRESTRON 03.08 Fax: 201.767.7576 Specifications subject to www.crestron.com change without notice.

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