Four Slot Charge Only Cradle - Motorola MC3000R - Win CE 5.0 Core 312 MHz Integration Manual

Table 8-2 Troubleshooting the Single Slot Serial/USB Cradle (Continued)
Problem
Spare battery is not
charging.
During data
communication, no
data was transmitted,
or transmitted data
was incomplete.

Four Slot Charge Only Cradle

Table 8-3 Troubleshooting the Four Slot Charge Only Cradle
Problem
Mobile computer amber
Charge LED Indicator does
not light when mobile
computer inserted.
Mobile computer battery is
not charging.
Cause
Battery not fully seated in
charging slot.
Battery inserted incorrectly.
Battery is faulty.
Mobile computer removed from
cradle during communication.
Incorrect cable configuration.
Communication software is not
installed or configured properly.
Cause
Cradle is not receiving power.
Mobile computer is not
correctly seated.
Mobile computer was removed
from cradle or cradle was
unplugged from AC power too
soon.
Battery is faulty.
The mobile computer is not
fully seated in the cradle.
Maintenance & Troubleshooting
Solution
Remove and re-insert the spare battery into the cradle,
ensuring it is correctly seated.
Ensure the contacts are facing down and toward the back
of the cradle.
Verify that other batteries charge properly. If so, replace
the faulty battery.
Replace mobile computer in cradle and retransmit.
See Chapter 2, Accessories
Perform communication setup as described in
Communication Setup on page 2-30.
Ensure the power cable is connected securely to
both the cradle and to AC power.
Remove and re-insert the mobile computer into
the cradle, ensuring it is correctly seated.
Ensure cradle is receiving power. Ensure mobile
computer is seated correctly. If the mobile
computer battery is fully depleted, it can take up
to four hours to fully recharge a Standard Battery
and it can take up to six hours to fully recharge an
Extended Life Battery.
Verify that other batteries charge properly. If so,
replace the faulty battery.
Remove and re-insert the mobile computer into
the cradle, ensuring it is correctly seated.
8 - 5
for cable configurations.
Solution