Fujitsu ScanSnap fi-5110EOXM Operator's Manual page 90

Symptom
The scanning speed is
very slow.
Multi-feeds (*2) occur
frequently.
Paper is not fed (stops
midway).
The file size of a
scanned black & white
image is the same as
that of a color
document.
The backside of the
document appears in
the scanned image
when scanning a two-
sided document (noise
of the backside image).
74
Check This Item
Does your computer satisfy
the recommended system
requirements?
Is USB 1.1 being used?
Note: In the case USB 1.1, it
can be very slow when a
large amount of data is
transferred.
Is the Pad ASSY dirty?
Is the Pad ASSY worn?
Is the document stack
thicker than 0.2" (5mm)?
Is the Pick roller dirty?
Is the Pick roller worn?
Are there any debris on the
document feed path?
Is the B&W document
scanned in the color mode?
Is the "Setting for text only
document." checkbox
cleared at [Option...] on the
[Scanning] tab in the "Scan
and Save Settings"
window?
Remedy
Confirm the system requirements in " Before
Installing ScanSnap" (page 6).
Scanning speed will be slower whenever the
recommended CPU and memory
requirements are not met.
If this is the case, at [Scanning] - [Option...] in
the "Scan and Save Settings" window, clear
the checkbox of the following to increase the
scanning speed.
•
Allow automatic image deskew
If your PC has an USB 2.0 port, connect the
scanner to this port. (If using a USB hub, it
must also support USB 2.0.) (*1)
Clean the pad following the instructions in "6.3
Cleaning the Inside of the Scanner" (page 80).
Replace the Pad ASSY following the
instructions in "7.2 Replacing the Pad ASSY"
(page 88).
Reduce the number of sheets in the document
stack to no more than 0.2" (5mm) thick.
Clean the Pick roller following the instructions
in "6.3 Cleaning the Inside of the Scanner"
(page 80).
Replace the Pick roller following the
instructions in "7.3 Replacing the Pick Roller"
(page 92).
Remove any debris from the document feed
path. (Refer to "5.1 Clearing Document Jams"
(page 70).
Select "B&W" at [Color mode:] on the
[Scanning] tab in the "Scan and Save Set-
tings" window.
Select the "Setting for text only document."
checkbox. (Available only in color mode).