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Brother HL-S7000DN Network User's Manual

Multi-protocol on-board ethernet print server and wireless print server.
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Network User's Guide
Multi-Protocol On-board Ethernet Print Server and Wireless

Print Server

This Network User's Guide provides useful information on wired and
wireless network settings and security settings using your Brother
machine. You can also find supported protocol information and detailed
troubleshooting tips.
To download the latest manual, please visit the Brother Solutions
Center at (http://solutions.brother.com/). You can also download the
latest drivers and utilities for your machine, read FAQs and
troubleshooting tips or learn about special printing solutions from the
Brother Solutions Center.
Version 0
ENG

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   Summary of Contents for Brother HL-S7000DN

  • Page 1: Print Server

    Network User’s Guide Multi-Protocol On-board Ethernet Print Server and Wireless Print Server This Network User's Guide provides useful information on wired and wireless network settings and security settings using your Brother machine. You can also find supported protocol information and detailed troubleshooting tips.
  • Page 2: Important Note

    Applicable models This User’s Guide applies to the following model. HL-S7000DN Definitions of notes We use the following icons throughout this User’s Guide: Important indicates a potentially hazardous situation which, if not avoided, Important may result in damage to property or loss of product functionality.
  • Page 3: Table Of Contents

    Table of Contents Section I Network Operation Introduction Network features............................2 Other Network features ........................3 Changing your machine’s network settings How to change your machine’s network settings (IP address, Subnet mask and Gateway) ....................4 Web Based Management (web browser) ....................4 Using the control panel........................4 Using the BRAdmin Light utility ......................4 ®...
  • Page 4 Wired Enable ............................35 WLAN Enable ...........................35 IPsec..............................35 Reset the network settings to the factory default..................36 Printing the Network Configuration Report ....................37 Printing the WLAN report.........................38 Function table and default factory settings ....................39 Web Based Management Overview..............................42 How to configure the machine settings using Web Based Management (web browser)......43 Setting a password ..........................44 Gigabit Ethernet (wired network only)......................45 How to configure the Gigabit Ethernet and Jumbo Frame settings using Web Based Management...
  • Page 5 Troubleshooting Overview..............................76 Identifying your problem ........................76 Section II Network Glossary Types of network connections and protocols Types of network connections .........................83 Wired network connection example....................83 Protocols..............................85 TCP/IP protocols and functions ......................85 Configuring your machine for a network IP addresses, subnet masks and gateways ....................88 IP address ............................88 Subnet mask............................88 Gateway (and router).........................89...
  • Page 6 Appendix B Using services ............................104 Other ways to set the IP address (for advanced users and administrators) ..........105 Using DHCP to configure the IP address ..................105 Using RARP to configure the IP address ..................105 Using BOOTP to configure the IP address..................105 Using APIPA to configure the IP address..................106 Using ARP to configure the IP address ...................106 Using the TELNET console to configure the IP address ..............107...
  • Page 7 Section I Network Operation Introduction Changing your machine’s network settings Configuring your machine for a wireless network Control panel setup Web Based Management Security features Troubleshooting...
  • Page 8: Introduction

    Introduction Network features Your Brother machine can be shared on a 10/100 MB (Mbit/s) or 1GB (Gbit/s) wired, or IEEE 802.11b/g/n wireless network using the internal network print server. The print server supports various functions and methods of connection depending on the operating system you are running on a network supporting TCP/IP. The following chart shows what network features and connections are supported by each operating system.
  • Page 9: Other Network Features

    Introduction Other Network features Security Your Brother machine employs some of the latest network security and encryption protocols available. (See Security features uu page 54.) Secure Function Lock 2.0 Secure Function Lock 2.0 increases security by restricting the use of functions. (See Secure Function Lock 2.0 uu page 46.) Store Print Log to Network The Store Print Log to Network feature allows you to save the print log file from your Brother machine to a...
  • Page 10: Changing Your Machine's Network Settings

    Changing your machine’s network settings How to change your machine’s network settings (IP address, Subnet mask and Gateway) The machine’s network settings can be changed using Web Based Management, the control panel, BRAdmin Light and BRAdmin Professional 3. Please read this chapter for details. Web Based Management (web browser) A standard web browser can be used to change your print server settings using the HTTP (Hyper Text Transfer Protocol) or HTTPS (Hyper Text Transfer Protocol over Secure Socket Layer).
  • Page 11: Changing Your Machine's Network Settings

    Changing your machine’s network settings Setting the IP address, Subnet Mask and Gateway using BRAdmin Light Note • You can download Brother's latest BRAdmin Light utility from http://solutions.brother.com/. • If you require more advanced machine management, use the latest version of BRAdmin Professional 3 utility that is available as a download from http://solutions.brother.com/.
  • Page 12: Bradmin Professional 3 Utility (windows ® )

    Changing your machine’s network settings • You can find the Node Name and MAC Address / Ethernet Address by printing the Network Configuration Report. (See Printing the Network Configuration Report uu page 37 for information on how to print the Network Configuration Report on your print server.) You can also find the MAC Address from the control panel.
  • Page 13: Configuring Your Machine For A Wireless Network

    Configuring your machine for a wireless network Overview To connect your machine to your wireless network, we recommend following one of the setup methods outlined in the Quick Setup Guide. The wireless setup method using the installation CD-ROM and a USB cable is the easiest method for setup.
  • Page 14: Configuring Your Machine For A Wireless Network

    Configuring your machine for a wireless network Confirm your network environment Connected to a computer with a WLAN access point/router in the network (Infrastructure mode) 1 WLAN access point/Router ® If your computer supports Intel MWT (My WiFi Technology), you can use your computer as a WPS (Wi-Fi Protected Setup) supported access point.
  • Page 15: Connected To A Wireless Capable Computer Without A Wlan Access Point/router In The Network (ad-hoc Mode)

    Configuring your machine for a wireless network Connected to a wireless capable computer without a WLAN access point/router in the network (Ad-hoc mode) This type of network does not have a central WLAN access point/router. Each wireless client communicates directly with each other. When the Brother wireless machine (your machine) is part of this network, it receives all print jobs directly from the computer sending the print data.
  • Page 16: Wireless Configuration Temporarily Using A Usb Cable (recommended For Windows ® )

    Configuring your machine for a wireless network Wireless configuration temporarily using a USB cable ® (Recommended for Windows It is recommended that you use a PC wirelessly connected to your network for this method. You can remotely configure the machine from the computer on the network using a USB cable (A) You can configure the wireless settings of the machine using a USB cable temporarily connected to a wired or wireless computer.
  • Page 17 Configuring your machine for a wireless network ® If you are using Windows XP, Macintosh or using a network cable to connect your computer with your wireless access point/router, you need to know the SSID and Network Key of your WLAN access point/router before you proceed.
  • Page 18 Configuring your machine for a wireless network For example: Network name: (SSID) HELLO Communication Mode Authentication method Encryption mode User ID Password Infrastructure EAP-FAST/MS-CHAPv2 Brother 12345678 Note • If you configure your machine using EAP-TLS Authentication, you must install the Client Certificate issued by a CA (Certificate Authority) before you start configuration.
  • Page 19 Configuring your machine for a wireless network 2 Choose Wireless Network Connection and then click Next. Choose Yes, I have a USB cable to use for installation and then click Next. Follow the on-screen instructions to configure the wireless settings. Note •...
  • Page 20: Configuration Using The Machine's Control Panel Setup Wizard

    Configuring your machine for a wireless network Configuration using the machine’s control panel Setup Wizard You can use the machine’s control panel to configure your wireless network settings. By using the control panel Setup Wizard function, you can easily connect your Brother machine to your wireless network. Important •...
  • Page 21 Configuring your machine for a wireless network Note If your access point/router uses WEP encryption, enter the key used as the first WEP key. Your Brother machine supports the use of the first WEP key only. Press Menu. Press a or b to choose Network. Press OK.
  • Page 22: Configuring Your Machine When The Ssid Is Not Broadcast

    Configuring your machine for a wireless network ® (Windows You have completed the wireless network setup. If you would like to continue installing the printer driver, please choose Install Printer Driver from the CD-ROM menu. (Macintosh) You have completed the wireless network setup. If you would like to continue installing the printer driver, please choose Start Here OSX from the CD-ROM menu.
  • Page 23 Configuring your machine for a wireless network Press a or b to choose Setup Wizard. Press OK. When WLAN Enable? is displayed, press a or b to choose On and then press OK. This will start the wireless setup wizard. To cancel, press Cancel.
  • Page 24: Configuring Your Machine For An Enterprise Wireless Network

    Configuring your machine for a wireless network ® (Windows You have completed the wireless network setup. If you would like to continue installing the printer driver, please choose Install Printer Driver from the CD-ROM menu. (Macintosh) You have completed the wireless network setup. If you would like to continue installing the printer driver, please choose Start Here OSX from the CD-ROM menu.
  • Page 25 Configuring your machine for a wireless network For example: Network name: (SSID) HELLO Communication Mode Authentication method Encryption mode User ID Password Infrastructure EAP-FAST/MS-CHAPv2 Brother 12345678 Note • If you configure your machine using EAP-TLS Authentication, you must install the Client Certificate issued by a CA (Certificate Authority) before you start configuration.
  • Page 26 Configuring your machine for a wireless network Choose the Authentication method using a or b, and press OK. Do one of the following: If you chose LEAP, go to step q. If you chose EAP-FAST, go to step l. If you chose PEAP, go to step l. If you chose EAP-TTLS, go to step l.
  • Page 27 Configuring your machine for a wireless network If your wireless device is connected successfully, the display shows Connected. The machine will print your machine's wireless status report. If the connection failed, check the error code on the printed report and refer to uu Quick Setup Guide: Troubleshooting. ®...
  • Page 28: One Push Configuration Using Wps (wi-fi Protected Setup) Or Aoss

    Configuring your machine for a wireless network One push configuration using WPS (Wi-Fi Protected Setup) or AOSS™ You can use WPS or AOSS™ from the control panel menu to configure your wireless network settings if your WLAN access point/router (A) supports either WPS (PBC ) or AOSS™.
  • Page 29 Configuring your machine for a wireless network When the LCD shows Start WPS/AOSS on your wireless access point/router. Then press OK., press the WPS or AOSS™ button on your wireless access point/router. See the user's guide for your wireless access point/router for instructions. Then press OK and your machine will now automatically detect which mode (WPS or AOSS™) your wireless access point/router uses and try to connect to your wireless network.
  • Page 30: Configuration Using The Pin Method Of Wps (wi-fi Protected Setup)

    Configuring your machine for a wireless network Configuration using the PIN Method of WPS (Wi-Fi Protected Setup) If your WLAN access point/router supports WPS (PIN Method), you can configure the machine easily. The PIN (Personal Identification Number) Method is one of the connection methods developed by the Wi-Fi ®...
  • Page 31 Configuring your machine for a wireless network Press Menu. Press a or b to choose Network. Press OK. Press a or b to choose WLAN. Press OK. Press a or b to choose WPS w/PIN Code. Press OK. When WLAN Enable? is displayed, press a or b to choose On and then press OK. This will start the wireless setup wizard.
  • Page 32 Configuring your machine for a wireless network Choose your network that you want to connect to, and then click Next. Click Close. If your wireless device is connected successfully, the display shows Connected. The machine will print your machine's wireless status report. If the connection failed, check the error code on the printed report and refer to uu Quick Setup Guide: Troubleshooting.
  • Page 33: Configuration In Ad-hoc Mode (for Ieee 802.11b)

    Configuring your machine for a wireless network Configuration in Ad-hoc mode (For IEEE 802.11b) Using configured SSID If you are trying to pair the machine to a computer that is already in Ad-hoc mode with a configured SSID, you will need to complete the following steps: Before configuring your machine we recommend you write down your wireless network settings.
  • Page 34: Using A New Ssid

    Configuring your machine for a wireless network When WLAN Enable? is displayed, press a or b to choose On and then press OK. This will start the wireless setup wizard. To cancel, press Cancel. The machine will search for your network and display a list of available SSIDs. If a list of SSIDs is displayed, press a or b to choose the SSID you wrote down in step a.
  • Page 35 Configuring your machine for a wireless network When WLAN Enable? is displayed, press a or b to choose On and then press OK. This will start the wireless setup wizard. To cancel, press Cancel. The machine will search for your network and display a list of available SSIDs. Choose <New SSID>...
  • Page 36: Control Panel Setup

    Control panel setup Overview The control panel of the HL-S7000DN has a backlit 16-character 5-line liquid crystal display (LCD), two light emitting diodes (LEDs), and several keys. With the control panel you can do the following: Change the print server settings using the control panel See Network menu uu page 31.
  • Page 37: Network Menu

    Control panel setup Network menu The Network menu selections of the control panel allow you to set up the Brother machine for your network configuration. (For more information on how to use the control panel: uu User’s Guide.) Press Menu, then press a or b to choose Network.
  • Page 38 Control panel setup Subnet Mask This field displays the current subnet mask used by the machine. If you are not using DHCP or BOOTP to obtain the subnet mask, enter the desired subnet mask. Check with your network administrator for the subnet mask to use.
  • Page 39: Ethernet (wired Network Only)

    Control panel setup DNS Server Primary DNS Server IP Address This field specifies the IP address of the primary DNS (Domain Name System) server. Secondary DNS Server IP Address This field specifies the IP address of the secondary DNS server. It is used as a backup to the Primary DNS server address.
  • Page 40: Setup Wizard (wireless Network Only)

    Control panel setup Setup Wizard (wireless network only) The Setup Wizard guides you through the wireless network configuration. (For more information: uu Quick Setup Guide or Manual configuration from the control panel uu page 14.) WPS (Wi-Fi Protected Setup)/AOSS™ (wireless network only) If your WLAN access point/router supports either WPS (PBC ) or AOSS™...
  • Page 41: Mac Address

    Control panel setup MAC Address The MAC address is a unique number assigned for the machine's network interface. You can check your machine's MAC address from the control panel. Set to Default The Set to Default allows you to reset each wired or wireless settings to the factory default. If you want to reset both wired and wireless settings, see Reset the network settings to the factory default uu page 36.
  • Page 42: Reset The Network Settings To The Factory Default

    Control panel setup Reset the network settings to the factory default You can reset the print server back to its default factory settings (resetting all information such as the password and IP address information). Note • This function resets all wired and wireless network settings to the factory default. •...
  • Page 43: Printing The Network Configuration Report

    Control panel setup Printing the Network Configuration Report Note Node name: The Node name appears on the Network Configuration Report. The default node name is “BRNxxxxxxxxxxxx” for a wired network or “BRWxxxxxxxxxxxx” for a wireless network. (“xxxxxxxxxxxx” is the last 6 figures of your machine’s MAC Address / Ethernet Address.) The Network Configuration Report prints a report listing all the current network configuration including the network print server settings.
  • Page 44: Printing The Wlan Report

    Control panel setup Printing the WLAN report The Print WLANReport prints your machine's wireless status report. If the wireless connection failed, check the error code on the printed report and refer to uu Quick Setup Guide: Troubleshooting. Press Menu. Press a or b to choose Machine Info. Press OK.
  • Page 45: Function Table And Default Factory Settings

    Control panel setup Function table and default factory settings Factory settings are shown in Bold with asterisk. Main menu Submenu Menu Selections Options Network Wired LAN TCP/IP Boot Method Auto* Static RARP BOOTP DHCP IP Address (000.000.000.000)* Subnet Mask (000.000.000.000)* Gateway (000.000.000.000) BRNXXXXXXXXXXXX= (last 6...
  • Page 46 Control panel setup Main menu Submenu Menu Selections Options — — Network Wired LAN MAC Address (continued) (continued) Restores wired network settings of the internal print server Set to Default to the factory default. — Wired Enable WLAN TCP/IP Boot Method Auto* Static RARP...
  • Page 47 Control panel setup Main menu Submenu Menu Selections Options Network WLAN WLAN Status Status Active(11n) (continued) (continued) Active(11b) Active(11g) Wired LAN Active WLAN OFF AOSS Active Connection Fail (Appears only when Signal WLAN Enable is On.) Channel Speed SSID Comm. Mode Ad-hoc Infrastructure —...
  • Page 48: Web Based Management

    Web Based Management Overview A standard Web Browser can be used to manage your machine using the HTTP (Hyper Text Transfer Protocol) or HTTPS (Hyper Text Transfer Protocol over Secure Socket Layer). You can perform the function listed or get the following information from a machine on your network using a web browser. ...
  • Page 49: How To Configure The Machine Settings Using Web Based Management (web Browser)

    Web Based Management How to configure the machine settings using Web Based Management (web browser) A standard web browser can be used to change your print server settings using the HTTP (Hyper Text Transfer Protocol) or HTTPS (Hyper Text Transfer Protocol over Secure Socket Layer). Note •...
  • Page 50: Setting A Password

    Web Based Management Setting a password We recommend setting a login password to prevent unauthorized access to the Web Based Management. Click Administrator. Enter the password you want to use (up to 32 characters). Re-enter the password in Confirm New Password box. Click Submit.
  • Page 51: Gigabit Ethernet (wired Network Only)

    Web Based Management Gigabit Ethernet (wired network only) Your machine supports 1000BASE-T Gigabit Ethernet. To connect to a 1000BASE-T Gigabit Ethernet network, you must set the machine’s Ethernet link mode to Auto from the machine’s control panel or Auto from Web Based Management (web browser). 1000BASE-T Gigabit Ethernet network also allows you to use the Jumbo Frame feature.
  • Page 52: Secure Function Lock 2.0

    Web Based Management Secure Function Lock 2.0 Secure Function Lock 2.0 from Brother helps you to save money and increase security by restricting the functions available on your Brother machine. Secure Function Lock allows you to configure passwords for selected users, granting them access to some, or all, of these functions, or limiting them to a page limit.
  • Page 53 Web Based Management Click Submit. Restricting PC print by PC user login name By configuring this setting, the machine can authenticate by PC user login name to allow a print job from a registered computer. Click PC Print Restriction by Login Name. Choose On from PC Print Restriction.
  • Page 54: How To Configure The Sntp Protocol Using Web Based Management

    Web Based Management How to configure the SNTP protocol using Web Based Management SNTP is the protocol used to synchronize the time used by the machine for authentication with the SNTP time server. Click Network, and then click Protocol. Select the SNTP check box to activate the setting. Click Advanced Setting.
  • Page 55: Store Print Log To Network

    Web Based Management Store Print Log to Network The Store Print Log to Network feature allows you to save the print log file from your Brother machine to a network server using CIFS . You can record the ID, type of print job, job name, user name, date, time and the number of printed pages for every print job.
  • Page 56: Error Detection Setting

    Web Based Management Auth. Method  Choose the authentication method required for access to the CIFS server Auto, Kerberos NTLMv2 Kerberos is an authentication protocol which allows devices or individuals to securely prove their identity to network servers using a single sign-on.
  • Page 57: Understanding Error Messages

    Web Based Management Choose Cancel Print or Ignore Log & Print in the Error Detection Setting of Store Print Log to Network.  Cancel Print If you choose Cancel Print, the print jobs are canceled when the print log cannot be stored to the server.
  • Page 58 Web Based Management • The Username and Password in Authentication Setting are correct. If the username is part of a domain, please input the username in one of the following styles: user@domain or domain\user. • The time of the log file server matches the time from the SNTP server, or the Date&Time settings. •...
  • Page 59: Storage Print

    Web Based Management Storage Print Storage Print allows you to store print jobs in the machine. You can configure the job type for each stored job, as well as confirm the percentage of memory available, the number of print jobs stored, the total number of jobs that can be stored, the remaining number of jobs that can be stored, and view the job list.
  • Page 60: Security Features

    Security features Overview In today’s world there are many security threats to your network and the data that travels over it. Your Brother machine employs some of the latest network security and encryption protocols available today. These network features can be integrated into your overall network security plan to help protect your data and prevent unauthorized access to the machine.
  • Page 61: Managing Your Network Machine Securely Using Ssl/tls

    Security features Managing your network machine securely using SSL/TLS To manage your network machine securely, you need to use the management utilities with security protocols. Secure Management using Web Based Management (web browser) We recommend to use HTTPS and SNMPv3 protocol for secure management. To use these protocols, the following machine settings are required.
  • Page 62: Secure Management Using Bradmin Professional 3 (windows ® )

    Security features Secure Management using BRAdmin Professional 3 ® (Windows To use the BRAdmin Professional 3 utility securely, you need to follow the points below  We strongly recommend to use the latest version of the BRAdmin Professional 3 utility that is available as a download from http://solutions.brother.com/.
  • Page 63 Security features You can configure the SNMP settings from the screen below. We have three SNMP connection modes of operation.  SNMP v1/v2c read-write access In this mode the print server uses version 1 and version 2c of the SNMP protocol. You can use all Brother applications under this mode.
  • Page 64 Security features • Except for BRAdmin Professional 3, all applications that use SNMPv1/v2c will be restricted. To allow the use of SNMPv1/v2c applications, use SNMPv3 read-write access and v1/v2c read-only access or SNMP v1/v2c read-write access mode. • For more information, see the Help text in Web Based Management.
  • Page 65: Printing Documents Securely Using Ssl/tls

    Security features Printing documents securely using SSL/TLS We recommend to use IPPS protocol for secure management. To use the IPPS protocol, the following machine settings are required. Note • Communication using IPPS cannot prevent unauthorized access to the print server. •...
  • Page 66: Sending An E-mail Securely

    Security features Sending an E-mail securely Configuration using Web Based Management (web browser) Start your web browser. Type “http://machine’s IP address/” into your browser (where “machine’s IP address” is the machine’s IP address).  For example: http://192.168.1.2/ No password is required by default. Enter a password if you have set one and press Click Network.
  • Page 67: Sending An E-mail Securely Using Ssl/tls

    Security features Note • You can change the SMTP port number using Web Based Management. This is useful if your ISP (Internet Service Provider) implements the “Outbound Port 25 Blocking (OP25B)” service. • If you can use both POP before SMTP and SMTP-AUTH, we recommend choosing SMTP-AUTH. •...
  • Page 68: Using Ieee 802.1x Authentication

    Security features Using IEEE 802.1x authentication You can configure IEEE 802.1x authentication for a wired or a wireless network. IEEE 802.1x authentication configuration using Web Based Management (web browser) If you are configuring IEEE 802.1x authentication for a wired or a wireless network using Web Based Management, follow the instructions.
  • Page 69 Security features Note • If you are using a Domain Name System or enable a NetBIOS name, you can enter another name such as “SharedPrinter” instead of the IP address. • For example: http://SharedPrinter/ If you enable a NetBIOS name, you can also use the node name. •...
  • Page 70 Security features CA Cert. + ServerID  The verification method to check the Common Name value of the Server Certificate, in addition to the CA reliability of the Server Certificate. The Common Name verification compares the Common Name of the Server Certificate to the character string configured for the Server ID. Before you use this method, contact your system administrator about the Server Certificate’s Common Name and then configure Server ID.
  • Page 71: Using Certificates For Device Security

    Security features Using Certificates for device security Your Brother machine supports the use of multiple security certificates allowing secure management, authentication and communication with the machine. The following security certificate features can be used with the machine.  SSL/TLS communication ...
  • Page 72 Security features Start your web browser. Type “http://machine’s IP address/” into your browser (where “machine’s IP address” is the machine’s IP address).  For example: http://192.168.1.2/ No password is required by default. Enter a password if you have set one and press Click Network.
  • Page 73: Creating And Installing A Certificate

    Security features Creating and installing a certificate Step by step chart for creating and installing a certificate self-signed certificate certificate from a CA Create a self-signed certificate using Web Based Create a CSR using Web Based Management. Management. (See page 67.) (See page 72.) Install the self-signed certificate to your computer.
  • Page 74 Security features How to install the self-signed certificate on your computer Note ® ® The following steps are for Windows Internet Explorer . If you use another web browser, follow the help text of the web browser itself. ® ® ®...
  • Page 75 Security features Click Certificate Error, and then click View certificates. For the rest of the instructions, follow the steps ® ® from step d in For Windows XP and Windows Server 2003 users uu page 69. ® ® For Windows XP and Windows Server 2003 users Start your web browser.
  • Page 76 Security features Click Install Certificate from the General tab. When the Certificate Import Wizard appears, click Next.
  • Page 77 Security features Choose Place all certificates in the following store and then click Browse. Choose Trusted Root Certification Authorities and then click OK. Click Next. Click Finish.
  • Page 78 Security features Click Yes, if the fingerprint (thumbprint) is correct. Note The fingerprint (thumbprint) is printed on the Network Configuration Report. (To learn how to print the Network Configuration Report, see Printing the Network Configuration Report uu page 37.) Click OK. The self-signed certificate is now installed on your computer, and SSL/TLS communication is available.
  • Page 79: Choosing The Certificate

    Security features The CSR is created. Note • Follow your CA policy regarding the method to send a CSR to your CA. ® • If you are using Enterprise root CA of Windows Server 2003/2008, we recommend using the Web Server for the certificate template when creating the Client Certificate for secure management.
  • Page 80 Security features Enter the password if the file is encrypted, and then click Submit. Now the certificate and private key are imported to your machine successfully. To use SSL/TLS communication, the Root Certificate from the CA needs to also be installed on your computer.
  • Page 81: Managing Multiple Certificates

    Security features Managing multiple certificates This multiple certificate feature allows you to manage each certificate that you have installed using Web Based Management. After installing certificates, you can view which certificates are installed from the Certificate page and then view each certificate's content, delete or export the certificate. For information on how to access the Certificate page, see Configure certificate using Web Based Management uu page 65.
  • Page 82: Troubleshooting

    Troubleshooting Overview This chapter explains how to resolve typical network problems you may encounter when using the Brother machine. If, after reading this chapter, you are unable to resolve your problem, please visit the Brother Solutions Center at: http://solutions.brother.com/. Please go to the Brother Solutions Center at http://solutions.brother.com/ and click Manuals on your model page to download the other manuals.
  • Page 83 Troubleshooting I cannot complete the wireless network setup configuration. (continued) Question Interface Solution Are your security settings wireless  Confirm the security settings using the Wireless Setup Helper utility. For (SSID/Network Key) more information and to download the utility, see your models' Download correct? page at http://solutions.brother.com/.
  • Page 84 Troubleshooting Brother machine is not found on the network during the printer driver installation. (continued) Question Interface Solution Is there a wireless wireless Move all the devices away from the Brother machine or WLAN access computer, Bluetooth point/router. supported device, microwave oven or digital cordless phone near the Brother machine or the...
  • Page 85 Troubleshooting Brother machine cannot print over the network. Brother machine is not found on the network even after the successful installation. (continued) Question Interface Solution Is your Brother machine wired/ ® ® 1 (Windows XP, Windows Server 2003/2008) assigned with an available wireless Click the Start button, All Programs, Accessories and IP address?
  • Page 86 Troubleshooting Brother machine cannot print over the network. Brother machine is not found on the network even after the successful installation. (continued) Question Interface Solution Did your previous printing wired/  If the failed printing job is still in the print queue of your computer, delete job fail? wireless ...
  • Page 87 Troubleshooting I want to check my network devices are working properly. Question Interface Solution Is your Brother machine, wired/ Make sure you have confirmed all instructions in First check the following: access point/router or wireless uu page 76. network hub turned on? Where can I find my Brother wired/ Print the Network Configuration Report.
  • Page 88 Section II Network Glossary Types of network connections and protocols Configuring your machine for a network Wireless network terms and concepts ® Additional network settings from Windows Security terms and concepts...
  • Page 89: Types Of Network Connections And Protocols

    Types of network connections and protocols Types of network connections Wired network connection example Peer-to-Peer printing using TCP/IP In a Peer-to-Peer environment, each computer directly sends and receives data to each device. There is no central server controlling file access or machine sharing. TCP/IP TCP/IP 1 Router...
  • Page 90 Types of network connections and protocols 1 Client computer 2 Also known as “Server” or “Print server” 3 TCP/IP, USB or parallel (where available) 4 Network machine (your machine)  In a larger network, we recommend a Network Shared printing environment. ...
  • Page 91: Protocols

    Types of network connections and protocols Protocols TCP/IP protocols and functions Protocols are the standardized sets of rules for transmitting data on a network. Protocols allow users to gain access to network connected resources. The print server used on the Brother machine supports the TCP/IP (Transmission Control Protocol/Internet Protocol) protocol.
  • Page 92 Types of network connections and protocols WINS ® Windows Internet Name Service is an information providing service for the NetBIOS name resolution by consolidating an IP address and a NetBIOS name that is in the local network. LPR/LPD Commonly used printing protocols on a TCP/IP network. SMTP client Simple Mail Transfer Protocol (SMTP) client is used to send E-mails via the Internet or Intranet.
  • Page 93 Types of network connections and protocols Web Services ® ® The Web Services protocol enables Windows Vista or Windows 7 users to install the drivers used for printing by right-clicking the machine icon from the Network folder. (See Installing the driver used for printing ®...
  • Page 94: Configuring Your Machine For A Network

    Configuring your machine for a network IP addresses, subnet masks and gateways To use the machine in a networked TCP/IP environment, you need to configure its IP address and subnet mask. The IP address you assign to the print server must be on the same logical network as your host computers.
  • Page 95: Gateway (and Router)

    Configuring your machine for a network Subnet Mask: 255.255.255.000 Where the 0 is in the Subnet mask, there is no limit to communication at this part of the address. What this means in the above example is, we can communicate with any device that has an IP address that begins with 192.168.1.x.
  • Page 96: Ieee 802.1x Authentication

    Configuring your machine for a network IEEE 802.1x Authentication IEEE 802.1x is an IEEE standard for wired and wireless networks that limits access from unauthorized network devices. Your Brother machine (supplicant) sends an authentication request to a RADIUS server (Authentication server) through your access point (Authenticator). After your request has been verified by the RADIUS server, your machine can access the network.
  • Page 97 Configuring your machine for a network EAP-TLS  EAP-TLS (Extensible Authentication Protocol-Transport Layer Security) requires digital certificate authentication both at a client and an authentication server.
  • Page 98: Wireless Network Terms And Concepts

    Wireless network terms and concepts Specifying your network SSID (Service Set Identifier) and channels You need to configure the SSID and a channel to specify the wireless network you want to connect to.  SSID Each wireless network has its own unique network name, technically referred to as an SSID. The SSID is a 32-byte or less value and is assigned to the access point.
  • Page 99: Security Terms

    Wireless network terms and concepts Security terms Authentication and encryption Most wireless networks use some kind of security settings. These security settings define the authentication (how the device identifies itself to the network) and encryption (how the data is encrypted as it is sent on the network).
  • Page 100: Authentication And Encryption Methods For An Enterprise Wireless Network

    Wireless network terms and concepts Note • IEEE 802.11n does not support WEP or TKIP for the encryption method. • If you want to connect to your wireless network using IEEE 802.11n, we recommend to choose AES. Network Key  Open system/Shared key with WEP This key is a 64-bit or 128-bit value that must be entered in an ASCII or hexadecimal format.
  • Page 101 Wireless network terms and concepts Encryption methods  TKIP For TKIP, see TKIP uu page 93.  For AES, see AES uu page 93.  CKIP The original Key Integrity Protocol for LEAP by Cisco Systems, Inc. User ID and password The following security methods use a user ID less than 64 characters and a password of less than 32 characters in length.
  • Page 102: Additional Network Settings From Windows

    Additional network settings from ® Windows Types of additional network settings The following features are available to use if you want to configure additional network settings. ® ®  Web Services for printing (Windows Vista and Windows ®  Vertical Pairing (Windows Note Verify the host computer and the machine are either on the same subnet, or that the router is properly configured to pass data between the two devices.
  • Page 103: Installing The Driver Used For Printing Via Web Services (windows Vista ® And Windows ® 7)

    ® Additional network settings from Windows Installing the driver used for printing via Web Services ® ® (Windows Vista and Windows The Web Services feature allows you to monitor machines on the network. This also simplifies the driver installation process. The driver used for printing via Web Services can be installed by right-clicking the printer icon on the computer, and the computer’s Web Services port (WSD port) will be created automatically.
  • Page 104: Uninstalling The Driver Used For Printing Via Web Services (windows Vista ® And Windows ® 7)

    ® Additional network settings from Windows Uninstalling the driver used for printing via Web Services ® ® (Windows Vista and Windows To uninstall Web Services from a computer, follow the instructions below. ® (Windows Vista Click , then choose Network. ®...
  • Page 105: Network Printing Installation For Infrastructure Mode When Using Vertical Pairing (windows ® 7)

    ® Additional network settings from Windows Network printing installation for Infrastructure mode when ® using Vertical Pairing (Windows ® Windows Vertical Pairing is a technology to allow your Vertical Pairing supported wireless machine to connect to your Infrastructure network using the PIN Method of WPS and the Web Services feature. This also enables the printer driver installation from the printer icon that is in the Add a device screen.
  • Page 106: Security Terms And Concepts

    Security terms and concepts Security features Security terms  CA (Certificate Authority) A CA is an entity that issues digital certificates (especially X.509 certificates) and vouches for the binding between the data items in a certificate.  CSR (Certificate Signing Request) A CSR is a message sent from an applicant to a CA in order to apply for issue of a certificate.
  • Page 107: Security Methods For E-mail Sending

    Security terms and concepts IPPS A secure version of the Internet Printing Protocol (IPP Version 1.0), which uses SSL/TLS. SNMPv3 The Simple Network Management Protocol version 3 (SNMPv3) provides user authentication and data encryption to manage network devices securely. IPsec IPsec is an optional security feature of the IP protocol that provides authentication and encryption services.
  • Page 108 Section III Appendixes Appendix A Appendix B...
  • Page 109: A Appendix A

    Appendix A Supported protocols and security features Interface Ethernet 10BASE-T, 100BASE-TX, 1000BASE-T Wireless IEEE 802.11b/g/n (Infrastructure Mode) IEEE 802.11b (Ad-hoc Mode) Network Protocol (IPv4) ARP, RARP, BOOTP, DHCP, APIPA (Auto IP), WINS/NetBIOS name (common) resolution, DNS Resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw Port/Port9100, IPP/IPPS, FTP Server, TELNET Server, HTTP/HTTPS server, TFTP client and server, SMTP Client, SNMPv1/v2c/v3, ICMP, Web Services (Print), CIFS client, SNTP client...
  • Page 110: B Appendix B

    Appendix B Using services A service is a resource that can be accessed by computers that wish to print to the Brother print server. The Brother print server provides the following predefined services (do a SHOW SERVICE command in the Brother print server remote console to see a list of available services): Enter HELP at the command prompt for a list of supported commands.
  • Page 111: Other Ways To Set The Ip Address (for Advanced Users And Administrators)

    Appendix B Other ways to set the IP address (for advanced users and administrators) Using DHCP to configure the IP address The Dynamic Host Configuration Protocol (DHCP) is one of several automated mechanisms for IP address allocation. If you have a DHCP server on your network, the print server will automatically obtain its IP address from the DHCP server and register its name with any RFC 1001 and 1002-compliant dynamic name services.
  • Page 112: Using Apipa To Configure The Ip Address

    Appendix B on your host computer (it should appear in the /etc/services file on your host as a real service; type man bootpd or refer to your system documentation for information). BOOTP is usually started up via the /etc/inetd.conf file, so you may need to enable it by removing the “#” in front of the bootp entry in that file.
  • Page 113: Using The Telnet Console To Configure The Ip Address

    Appendix B Where ethernetaddress is the MAC Address / Ethernet Address of the print server and ipaddress is the IP address of the print server. For example: ®  Windows systems ® Windows systems require the dash “-” character between each digit of the MAC Address / Ethernet Address.
  • Page 114 Appendix B You will now need to set the subnet mask by typing SET IP SUBNET subnet mask, where subnet mask is the desired subnet mask you wish to assign to the print server (check with your network administrator for the subnet mask to use).
  • Page 115 Index Ad-hoc mode ............9 Gateway ..............32 AES ................93 AOSS™ ..............22 APIPA ............33 APOP ..............101 HTTP ..............42 HTTPS ..............55 ARP ..............85 Authentication ............93 IEEE 802.1x ..........11 BINARY_P1 ............104 Infrastructure mode ............. 8 BOOTP .............85 IP address ............31 BRAdmin Light ............2 IP Boot Tries .............
  • Page 116 Index POP before SMTP ..........60 POP over SSL/TLS ..........101 Port 9100 ..............86 Web Based Management (web browser) ..2 POSTSCRIPT_P1 ........... 104 Web Services ..........87 Protocol ..............85 WEP ................93 Public key cryptosystem ......... 100 WINS ................. 86 WINS Config .............
  • Page 117 Brother International Corporation 100 Somerset Corporate Boulevard P.O. Box 6911 Bridgewater, NJ 08807–0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, CANADA H9B 3H6 Visit us on the World Wide Web http://www.brother.com/ This product is approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchased in their own countries.

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