Ricoh Aficio SP C311N Information page 154

Removing Misfed Paper
Pull the paper downward to remove it. Do not pull it upward.
If the jammed paper is visible in the output tray, lower the blue fusing unit
levers, and then pull the jammed paper out of the tray.
If you cannot find the jammed paper, open the guide by lowering the guide's
blue levers. Check inside the guide for the jammed paper.
Be sure to fully close the guide after you have checked inside it for jammed
paper.
Attempting to close the front cover when the guide is still open will damage
one or both of these components.
C
Close the front cover with both hands carefully.
9
Note
❒ When closing the front cover, push the upper side of the cover firmly. After
closing the cover, check that the error is cleared.
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ASI054S
ASI072S