Ricoh Aficio SP C730DN User Manual
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Ricoh Aficio SP C730DN User Manual

Ricoh Aficio SP C730DN User Manual

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User Guide

Getting Started
Loading Paper
Troubleshooting
For information not in this manual, refer to
the HTML/PDF files on the supplied
CD-ROM.
Read this manual carefully before you use this machine and keep
it handy for future reference. For safe and correct use, be sure to
read the Safety Information in "Read This First" before using the
machine.

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Summary of Contents for Ricoh Aficio SP C730DN

  • Page 1: User Guide

    User Guide Getting Started Loading Paper Troubleshooting For information not in this manual, refer to the HTML/PDF files on the supplied CD-ROM. Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read the Safety Information in "Read This First"...

  • Page 3: Table Of Contents

    TABLE OF CONTENTS Manuals for This Machine..........................3 Manuals List.................................5 1. Getting Started Before You Start..............................7 How to Read the Manuals..........................7 List of Options..............................8 Model-Specific Information...........................9 Guide to Names and Functions of Components....................10 Guide to Components..........................10 Guide to the Names and Functions of the Printer's Control Panel............16 Turning On/Off the Power..........................
  • Page 4 When the Printed Color Changes........................49 Setting the Gradation Correction Value....................49 Gradation Correction Sheet........................50 Resetting the Gradation Correction Value to the Default Value.............. 51 When the Printing Position Changes.......................52 If USB Connection Fails........................... 54 When Messages Are Displayed........................55 Status Messages............................

  • Page 5: Manuals For This Machine

    Manuals for This Machine Read this manual carefully before using this machine. Refer to the manuals that are relevant to what you want to do with the machine. • The method for viewing the manual depends on the manual. ® ®...
  • Page 6 • Enable SSL (Secure Sockets Layer) Encryption. • Change the user name and password of the administrator using Web Image Monitor. For details, see "Before Using This Machine", Security Guide. Be sure to read this manual when setting the enhanced security functions or user and administrator authentication.

  • Page 7: Manuals List

    Manuals List Printed Manual PDF Manual HTML Manual Manual Name Provided Provided Provided User Guide Read This First Quick Installation Guide Operating Instructions VM Card Extended Feature Settings Web Reference Security Guide Driver Installation Guide • Driver Installation Guide and HTML manuals are available in English, German, French, Italian, Spanish, Dutch, and Russian.

  • Page 9: Getting Started

    1. Getting Started This section describes the symbols used in the manuals supplied with the printer, names and functions of components and how to display the configuration screen of the printer. Before You Start How to Read the Manuals Symbols used in the manuals This manual uses the following symbols: Indicates points to pay attention to when using the machine, and explanations of likely causes of paper misfeeds, damage to originals, or loss of data.

  • Page 10: List Of Options

    1. Getting Started Disclaimer Contents of this manual are subject to change without prior notice. In no event will the company be liable for direct, indirect, special, incidental, or consequential damages as a result of handling or operating the machine. Notes The manufacturer shall not be responsible for any damage or expense that might result from the use of parts other than genuine parts from the manufacturer with your office products.

  • Page 11: Model-Specific Information

    Before You Start Model-Specific Information This section explains how to identify the region to which your printer belongs. There is a label on the rear of the printer, located in the position shown below. The label contains details that identify the region to which your printer belongs. Read the label. CSJ306 The following information is region-specific.

  • Page 12: Guide To Names And Functions Of Components

    1. Getting Started Guide to Names and Functions of Components Guide to Components • Do not obstruct the ventilation holes by placing objects near or against them. If the printer overheats, a malfunction might occur. Front view CSJ100 1. Top cover Open this cover to replace the toner or black drum unit/color drum units.
  • Page 13 Guide to Names and Functions of Components CSJ250 See p.16 "Guide to the Names and Functions of the Printer's Control Panel". 4. Front cover Open this cover when replacing the waste toner bottle, etc., or removing jammed paper. Pull the right side lever to open the front cover. 5.
  • Page 14 1. Getting Started 12. Vents To prevent overheating, heat from internal components is released through these vents. Malfunctions and failure can result if these vents are blocked or obstructed. 13. Front cover open lever Pull this lever to open the front cover. 14.
  • Page 15 Guide to Names and Functions of Components 8. Optional interface board slot Optional interface boards can be inserted. Insert an optional wireless LAN interface board or IEEE 1284 interface board. 9. USB port B Use a USB cable to connect the printer to a computer. 10.
  • Page 16 1. Getting Started 5. Intermediate transfer unit If the following message appears on the control panel, replace the intermediate transfer unit: • "Replacemnt Requird:IntTrans" 6. Waste toner bottle Collects toner that is wasted during printing. If a message prompting you to replace it appears on the display, replace the waste toner bottle. •...
  • Page 17 Guide to Names and Functions of Components Guide to functions of the printer's internal options CSJ312 1. SD memory card options • Camera direct print card Allows you to directly print images taken with a PictBridge-compatible digital camera. • VM card With this card, you can install embedded software applications.

  • Page 18: Guide To The Names And Functions Of The Printer's Control Panel

    1. Getting Started • If you want to use two or more SD cards that can be inserted in the same slot, contact your sales or service representative. Guide to the Names and Functions of the Printer's Control Panel This illustration shows the control panel of the printer. CSJ221 1.
  • Page 19 Guide to Names and Functions of Components 7. [Suspend/Resume] key Press this to suspend the print job currently being processed. The indicator remains lit as long as the job is suspended. To resume the job, press this key again. Resumption of a suspended job will occur automatically when the time specified in [Auto Reset Timer] elapses (default: 60 seconds).

  • Page 20: Turning On/Off The Power

    1. Getting Started Turning On/Off the Power This section describes how to turn on/off the printer. Turing On the Power Make sure the power cord is firmly plugged into the wall outlet. Push the main power switch. CSJ313 The power indicator turns on. •...

  • Page 21: Saving Energy

    Turning On/Off the Power Push the main power switch. CSJ313 The main power is turned off automatically when the shutdown process is complete. If the shutdown display does not disappear, contact your service representative. Saving Energy This printer has the following energy saving functions. Energy Saver mode (Fusing Unit Off Mode) If you do not use the printer for a certain period after an operation, the display will turn off and the printer goes into Energy Saver mode.
  • Page 22 1. Getting Started Power Off with ECO Night Sensor The printer detects the low ambient light level and turning off the power at night automatically. For details about setting [ECO Night Sensor], see "System", Operating Instructions. • The energy saving functions will not operate when: •...

  • Page 23: Displaying The Printer Configuration Screens

    Displaying the Printer Configuration Screens Displaying the Printer Configuration Screens This section describes how to display the configuration screen of the printer. Displaying the Printer Configuration Screens Using the Control Panel This section explains how to access the configuration screens. The configuration screens allow you to change or set defaults.
  • Page 24 1. Getting Started In the guest mode, the printer status, settings, and print job status can be viewed, but the printer settings cannot be changed. Administrator mode This mode requires an administrator login to enter. In the administrator mode, you can configure various printer settings. •...

  • Page 25: Loading Paper

    2. Loading Paper This chapter describes available trays for each paper size and type, and explains how to load paper in paper trays. Paper Specifications To achieve the print results you expect, it is important to select an appropriate input tray according to the size, type, and weight of the paper you want to use for printing.
  • Page 26 2. Loading Paper Metric sizes Bypass Paper size Tray 1 Tray 2–4 tray 297 × 420 mm 210 × 297 mm 148 × 210 mm 148 × 210 mm 105 × 148 mm 257 × 364 mm 182 × 257 mm 128 ×...
  • Page 27 Paper Specifications Bypass Paper size Tray 1 Tray 2–4 tray × 11 8.5" × 11" × 14 8.25" × 14" × 13 8.25" × 13" 8 × 13 8" × 13" 8 × 10 8" × 10" × 10 7.25" × 10.5" ×...
  • Page 28 2. Loading Paper Imperial sizes Tray Horizontal size Vertical size Bypass tray 2.52” to 11.69” 5.00” to 49.60” Tray 1 3.55” to 11.69” 5.83” to 17.00” Tray 2 - 4 5.50” to 11.69” 7.17” to 17.00” You cannot load paper which is 279.4 mm (11.0 inches) or wider and longer than 420 mm (16.6 inches) into Tray 1.
  • Page 29 Paper Specifications Paper weight Paper type Bypass tray Tray 1 Tray 2–4 Letterhead Paper 1 to 7* Preprinted Paper 1 to 7* Bond Paper 1 to 7* Cardstock Paper 1 to 7* Label Paper 1 to 7* Glossy Paper Envelope 5, 6 Coated Paper 5 to 7*...

  • Page 30: Paper Precautions

    2. Loading Paper Paper Precautions • Do not attempt to print on stapled sheets, aluminum foil, carbon paper, or any kind of conductive paper. Doing so risks fire. Precautions • To prevent multiple sheets from being fed at once, fan the paper before loading it. •...
  • Page 31 Paper Precautions • Once opened, store paper in plastic bags. Print Area The following shows the recommended print area for paper printed with this printer. CEC244 1. Print area 2. Feed direction 3. 4.2 mm (0.2 inches) 4. 4.2 mm (0.2 inches) •...

  • Page 32: Loading Paper Into Paper Trays

    2. Loading Paper Loading Paper into Paper Trays In the following example procedure, paper is loaded into Tray 1. • When loading paper, take care not to trap or injure your fingers. • For details about trays that can be loaded for each paper size and type, see p.23 "Paper Specifications".
  • Page 33 Loading Paper into Paper Trays CSJ252 Pull the tray carefully until it stops, lift the front side of the tray, and then pull it out of the printer. CSH054 Place the tray on a flat surface. Pinch the clip on the side paper guide and slide it to match the paper size. CSJ119...
  • Page 34 2. Loading Paper Pinch the end guide and slide it inward to match the standard size. CSJ253 When loading paper into Trays 2 to 4, slide the two switches at the bottom of the tray according to the thickness of the paper. CSJ168 If the paper is 164 g/m (44 lb.) or thicker, slide both switches into the rear (thick) position.
  • Page 35 Loading Paper into Paper Trays CSJ121 Adjust the paper guides to close any gaps. Do not move paper loaded in the tray more than a few millimeters. Moving the loaded paper excessively can cause damage to paper edges on the openings of the tray's lifting plate, resulting in sheets being folded or becoming jammed.

  • Page 36: Extending Tray 1

    2. Loading Paper Extending Tray 1 When loading paper larger than A4 or 8 × 11 into Tray 1, extend the tray and attach the paper tray cover. Pull the tray out of the printer. For details, see steps 1 and 2 on p.30 "Loading Paper into Paper Trays". Slide the catches inwards to unlock the tray, and then slide the tray until it stops.
  • Page 37 Loading Paper into Paper Trays After inserting the tray into the printer, attach the paper tray cover. Lift the rear cover, hold it horizontally, and then attach the paper tray cover by pushing the protrusions on both sides of the cover into the holes on the printer. CSJ232 •...

  • Page 38: Loading Paper Into The Bypass Tray

    2. Loading Paper Loading Paper into the Bypass Tray • For details about trays that can be loaded for each paper size and type, see p.23 "Paper Specifications". • Make sure the paper stack does not exceed the upper limit mark. Excessive stacking can cause paper jams.
  • Page 39 Loading Paper into the Bypass Tray Slide both sides of the paper guide outward, and then load paper print side down until it stops. CSJ126 Adjust both sides of the paper guide to match the paper width. CSJ127 • When using the bypass tray, it is recommended that you set the paper direction to . •...

  • Page 40: Loading Orientation-Fixed Paper Or Two-Sided Paper

    2. Loading Paper Loading Orientation-Fixed Paper or Two-Sided Paper Orientation-fixed (top to bottom) or two-sided paper (for example, letterhead paper, punched paper, or copied paper) might not print correctly, depending on how the paper is placed. Settings using the control panel Specify [Auto Detect] or [On (Always)] for [Letterhead Setting] in [Machine Modes] under [Print Settings], and then place the paper as shown below.
  • Page 41 Loading Orientation-Fixed Paper or Two-Sided Paper • To print on letterhead paper when [Letterhead Setting] is set to [Auto Detect], you must specify [Letterhead] for the paper type in the printer driver's settings. • If a print job is changed partway through printing from one-sided to two-sided printing, one-sided output after the first copy may be printed facing a different direction.

  • Page 42: Loading Envelopes

    2. Loading Paper Loading Envelopes This section gives you various details about and recommendations concerning envelopes. Specifications of Envelopes • Do not use window envelopes. • Envelopes, especially those with glue on their flaps, may stick together. Fan the envelopes to separate them before loading.
  • Page 43 Loading Envelopes Orientation Paper tray 1 Bypass tray Envelopes • Flaps: open • Bottom side of envelopes: • Flaps: open toward the back of the • Bottom side of envelopes: printer toward the front of the • Side to be printed: face printer down •...

  • Page 44: Printing On Envelopes With Windows (Pcl 6/Postscript 3)

    2. Loading Paper • Certain types of envelopes might be output creased, dirtied, or misprinted. If you are printing a solid color on an envelope, lines may appear where the overlapped edges of the envelope make it thicker. Printing on Envelopes with Windows (PCL 6/PostScript 3) After creating a document, open the [Printing Preferences] dialog box in the document's native application.

  • Page 45: Printing On Envelopes With Mac Os X

    Loading Envelopes Click the [Paper] tab, and then configure the following settings: • Input Tray: Select the paper tray where the envelopes are loaded. • Document Size: Select the envelope size. • Type: Select [Envelope]. Change any other print settings as necessary. For details, see the printer driver Help. Click [OK].
  • Page 46 2. Loading Paper Switch the "Feature Sets:" menu to configure the following settings: • Paper Type: Select [Envelope]. Change any other print settings as necessary. Start printing from the application's [Print] dialog box. • Configure the paper settings appropriately using both the printer driver and the control panel. For details about settings using the control panel, see "Configuring Envelope Settings Using the Control Panel", Operating Instructions.

  • Page 47: Troubleshooting

    3. Troubleshooting This chapter provides solutions to common problems and it also explains how to correct unwanted print results. When a Panel Tone Beeps The following table describes various beep patterns that the printer produces to alert users about printer conditions and the meaning of each beep pattern.

  • Page 48: When You Have Problems Operating The Printer

    3. Troubleshooting When You Have Problems Operating the Printer This section describes common problems and messages. If other messages appear, follow the instructions displayed. Problem Causes Solutions The display is off. The printer is in Sleep Mode. Press any key to recover to the normal mode.
  • Page 49 When You Have Problems Operating the Printer Problem Causes Solutions Print images are printed on You may have loaded the • Load paper into the paper tray the reverse side of the paper incorrectly. with the print side up. paper. •...

  • Page 50: When The Color Registration Shifts

    3. Troubleshooting When the Color Registration Shifts After moving the printer, printing on thick paper, or printing repeatedly for some time, color degradation may occur. By performing automatic color adjustment, you can restore optimum print quality. Press the [Menu] key, and then select the setting items using the [ ] or [ ] key. Select [Maintenance] Press [OK] Select [Quality Maintenance]...

  • Page 51: When The Printed Color Changes

    When the Printed Color Changes When the Printed Color Changes Color gradation during color printing can change slightly, depending on a number of factors. If you print the same file repeatedly or toner was recently replaced, changes may occur in color tones. In such cases, you can obtain optimal print results by correcting the color gradation.

  • Page 52: Gradation Correction Sheet

    3. Troubleshooting Select [Color Calibration] Press [OK] Select [Adjust Auto Density] Press [OK] A confirmation message appears. Press [OK] to adjust Auto Density. A confirmation message appears when complete. Press [Exit]. The display returns to the [Color Calibration] screen. Select [Print Test Pattern 1] Press [OK] Press [Print] Compare the colors printed on gradation correction sheet 1 with the colors you want to...

  • Page 53: Resetting The Gradation Correction Value To The Default Value

    When the Printed Color Changes BFL359S 1. K (black) correction value Used to adjust the color printed when only black toner is used. The currently set correction value is printed in red. 2. M (magenta) correction value Used to adjust the color printed when only magenta toner is used. The currently set correction value is printed in red.

  • Page 54: When The Printing Position Changes

    3. Troubleshooting When the Printing Position Changes You can adjust the printing position. Normally you do not need to update the printing position. However, updating is useful in some cases when the optional paper feed unit is installed. "Horizontal" means perpendicular to the feed direction. "Vertical" means it's parallel to the paper feed direction.
  • Page 55 When the Printing Position Changes CQT692 : Print Area : Paper Feed Direction Print the test sheet to confirm the adjustment result.

  • Page 56: If Usb Connection Fails

    3. Troubleshooting If USB Connection Fails Problem Causes Solutions The printer is not The USB cable is not Disconnect the USB cable, and then automatically recognized. connected properly. turn off the main power switch. Turn on the main power switch again. When the printer has fully booted up, reconnect the USB cable.

  • Page 57: When Messages Are Displayed

    When Messages Are Displayed When Messages Are Displayed This section describes the principal messages that appear on the display panel, error logs or reports. If other messages appear, follow their instructions. Status Messages Updating Certificate... The printer is updating the @Remote certificate. Turn the power off and then back on. Calibrating...

  • Page 58: Alert Messages (Displayed On The Control Panel)

    3. Troubleshooting Resetting Job... The printer is resetting the print job. Wait a while. Setting change... The printer is applying the changes made to its settings. Wait a while. Waiting for print data... The printer is waiting for the next data to print. Wait a while. •...
  • Page 59 When Messages Are Displayed Add Toner: (Color) The toner has run out. Replace the toner cartridge. For details, see "Adding Toner", Operating Instructions. Out of toner The color toner has run out. Replace the toner cartridge. For details, see "Adding Toner", Operating Instructions.
  • Page 60 3. Troubleshooting Connect failed:WirelessCard Turn power off, check card. Check that a wireless LAN board is installed. Check that it is a supported board. If it is, check that it is installed correctly. Install the correct board properly. For details, see "Installing the Wireless LAN interface board", Operating Instructions.
  • Page 61 When Messages Are Displayed Load paper in (tray name) or [Cancel] to FormFeed. There is no paper in the specified tray. Load the specified paper in the tray, press [JobReset] to reset the job. Option RAM Error The printer cannot detect an optional SDRAM module. It may be incorrectly installed. Check that it is installed properly.
  • Page 62 3. Troubleshooting Replacmnt Requird:PCU:Black You need to replace the black drum unit. For details, see "Replacing Other Consumables", Operating Instructions. Replacmnt Requird:PCU:Color You need to replace the color drum unit. For details, see "Replacing Other Consumables", Operating Instructions. Replcmnt Rqrd Soon:IntTrans You will need to replace the intermediate transfer unit soon.
  • Page 63 When Messages Are Displayed Set the Drum Unit correctly. The drum unit may not be installed correctly. Turn the printer off and re-install the drum unit. Using a dry cloth, carefully wipe the interface area on the drum unit. If the message is still displayed after re-installation and cleaning the interface area, contact your sales or service representative.

  • Page 64: Alert Messages (Printed On Error Logs And Reports)

    3. Troubleshooting • The contents of errors may be printed on the Configuration Page. Check the Configuration Page in conjunction with the error log. For details about how to print the Configuration Page, see "Test Printing", Operating Instructions. Alert Messages (Printed on Error Logs and Reports) This section describes the likely causes of and possible solutions for the error messages that are printed on the error logs or reports.
  • Page 65 When Messages Are Displayed Classification Code Error The classification code is not specified with the printer driver. For details about how to specify classification code settings, see "Specifying the classification code for a print job", Operating Instructions. Collate cancelled. Collate was canceled. Turn off the main power switch and then back on again. If the message appears again, contact your service representative.
  • Page 66 3. Troubleshooting File System Full. The PDF file does not print out because the capacity of the file system is full. Delete all unnecessary files from the hard disk, or decrease the file size sent to the printer. Function use denied. The print job was cancelled because of one of the following: •...
  • Page 67 When Messages Are Displayed Memory Retrieval Error. A memory allocation error occurred. Turn off the main power switch and then back on again. If the message appears again, replace the SDRAM. For details about replacing the SDRAM, "Installing the SDRAM module", Operating Instructions.

  • Page 68: Checking The Error Log

    3. Troubleshooting Checking the Error Log If files could not be stored due to printing errors, identify the cause of the errors by checking the error log on the control panel. • The most recent 30 errors are stored in the error log. If a new error is added when there are 30 errors already stored, the oldest error is deleted.

  • Page 69: When You Cannot Print

    When You Cannot Print When You Cannot Print Is the power on? Confirm that the cable is securely plugged into both the power outlet and the printer. Turn on the power. Does the Alert indicator stay red? If so, check the error message on the display and take the required action. For details, see p.55 "When Messages Are Displayed".

  • Page 70: When The Data In Indicator Does Not Light Up Or Flash

    3. Troubleshooting Check the signal status in the [Wireless LAN] menu on the control panel. If the signal is poor, either move to a location where it is good, or remove obstructions. Is the printer installed in a location where radio waves might interfere? If the printer is using wireless LAN (IEEE802.11g/b/n), when there is a microwave oven, mobile phone, industrial machine, scientific instrument, or medical instrument which uses the same frequency range near the device, radio waves may be interfering with the wireless LAN's communication.

  • Page 71: Other Printing Problems

    Other Printing Problems Other Printing Problems This section describes the likely causes of and possible solutions for problems that can occur when printing from a computer. When You Cannot Print Properly Toner smears appear on the print side of the page. •...
  • Page 72 3. Troubleshooting Color shift occurs. • If the colors are different from what you expect, perform [Color Registration]. For details, see p.48 "When the Color Registration Shifts". Speckling occurs in areas of solid black print. • Select [CMY + K] for [Gray Reproduction:] in the printer driver's dialog box. For details, see the printer driver Help.
  • Page 73 Other Printing Problems • Adjust the end guide and both side paper guides to match the paper size. See p.30 "Loading Paper into Paper Trays". White/Black lines appear. CEC224 • Clean the LED head. For details, see "Cleaning the LED Heads", Operating Instructions. •...

  • Page 74: Paper Misfeeds Occur Frequently

    3. Troubleshooting • The fusing unit is deteriorated or damaged. Replace the unit. For details, see "Replacing Other Consumables", Operating Instructions. When printing on plain paper, white dots are obvious. • The registration roller or the paper tray is dirty. Clean the registration roller or the paper tray. For details, see "Maintaining Your Printer", Operating Instructions.

  • Page 75: The Printed Image Is Different From The Image On The Computer

    Other Printing Problems The Printed Image Is Different from the Image on the Computer The printed image is different from the image on the computer's display. • When you use some functions, such as enlargement or reduction, the layout of the image might be different from that displayed on the computer display.
  • Page 76 3. Troubleshooting using PDF Direct Print and Letter size paper is loaded in the paper tray, or vice versa, the file will be printed out. The color of the printout is different from the color on the computer's display. • The colors created using color toner are different from the ones displayed on the display. •...

  • Page 77: When Printer Is Not Functioning Properly

    Other Printing Problems • Toner cartridge is almost depleted. When the "Toner is almost empty." message appears on the display panel, or the toner indicator on the initial screen seems empty, replace the toner cartridge of the displayed color. For details, see "Adding Toner", Operating Instructions. •...

  • Page 78: Additional Troubleshooting

    3. Troubleshooting • If "Waiting for print data..." appears on the display, the printer is now warming up. Wait for a while. • The printer is adjusting the color registration. Wait for a while. Attached options are not detected in the printer properties. •...
  • Page 79 Other Printing Problems • Access the printer using a Web browser, log in as an Administrator on Web Image Monitor, and then confirm the following settings in [Auto Email Notification]: • Device Email Address • Groups to Notify • Select Groups/Items to Notify For details about the settings, see Web Image Monitor Help.
  • Page 80 3. Troubleshooting • If the printer is still not operating satisfactorily, contact your sales or service representative. Contact the store where the printer was purchased for information about the location of sales or service representatives.

  • Page 81: When Pictbridge Printing Does Not Work

    When PictBridge Printing Does Not Work When PictBridge Printing Does Not Work Problem Causes Solutions PictBridge is not available. There is a problem with the Use the following procedure to check USB connection or the the connection and settings: PictBridge settings. 1.

  • Page 82: Removing Jammed Paper

    3. Troubleshooting Removing Jammed Paper An error message appears if a paper misfeed occurs. The error message gives the location of the misfeed. Check the location and remove the paper. • The inside of the machine could be very hot. Do not touch the parts with a label indicating the "hot surface."...
  • Page 83 Removing Jammed Paper Misfeed Tray 1 Pull the front cover open lever, and then open the front cover with both hands carefully. CSJ128 Carefully pull the jammed paper upward and out. CSJ129 If you cannot see the jammed paper inside the printer, close the front cover to the position just before it is locked as shown in the illustration below.
  • Page 84 3. Troubleshooting Pull the tray carefully until it stops, lift the front side of the tray, and then pull it out of the printer. CSJ131 Pull out the jammed paper carefully. CSJ132 Lift the front side of the tray, and then slide it into the printer carefully until it stops. CSJ133...

  • Page 85: Misfeed Bypass Tray

    Removing Jammed Paper Close the front cover with both hands carefully. CSJ134 • When closing the front cover, push the upper side of the cover firmly. After closing the cover, check that the error is cleared. Misfeed Bypass Tray Remove paper loaded in the bypass tray. CSJ135 Pull out the jammed paper carefully.
  • Page 86 3. Troubleshooting Close the bypass tray. CSJ322 Pull the front cover open lever, and then open the front cover with both hands carefully. CSJ128 Pull out the jammed paper carefully. CSJ138...

  • Page 87: Paper Misfeed Message (B)

    Removing Jammed Paper Close the front cover with both hands carefully. CSJ134 • When closing the front cover, push the upper side of the cover firmly. After closing the cover, check that the error is cleared. Paper Misfeed Message (B) The "...

  • Page 88: Paper Misfeed Message (C)

    3. Troubleshooting Pull out the jammed paper carefully. CSJ139 Close the front cover with both hands carefully. CSJ134 • When closing the front cover, push the upper side of the cover firmly. After closing the cover, check that the error has cleared. Paper Misfeed Message (C) The "...
  • Page 89 Removing Jammed Paper Pull the front cover open lever, and then open the front cover with both hands carefully. CSJ128 Pull out the jammed paper carefully. CSJ141 If the paper is jammed in the upper side of the fusing unit, pull it upward. CSJ142...
  • Page 90 3. Troubleshooting If you cannot see the jammed paper, pull the tabs on the fusing unit to open the cover, and then check if the paper is jammed. CSH015 If you can see the jammed paper in the output tray, keep the front cover opened and remove the paper.

  • Page 91: Paper Misfeed Message (Y)

    Removing Jammed Paper Paper Misfeed Message (Y) The following messages are displayed according to the tray where the paper is jammed: • " (Y1) Open the part as shown and remove paper.": Tray 2 • " (Y2) Open the part as shown and remove paper.": Tray 3 •...
  • Page 92 3. Troubleshooting If you cannot see the jammed paper or remove it, lift the front side of the tray, and then pull it out of the printer. CSJ146 Pull out the jammed paper carefully. CSJ147 If the paper is jammed in multiple trays, pull out all trays in which it is caught, and then remove the paper.

  • Page 93: Paper Misfeed Message (Z)

    Removing Jammed Paper CSJ265 Hold the tray with both hands, slide it along the rails of the paper feed unit, and then push it straight in. CSJ269 Paper Misfeed Message (Z) The " (Z) Open Front Cover and remove the paper." error message appears when a paper misfeed occurs inside the paper transfer unit.
  • Page 94 3. Troubleshooting Carefully remove jammed paper under the paper transfer unit. CSJ148 If you cannot pull out the paper, remove it by turning the knob on the right end of the paper transfer unit as shown in the illustration below: CSJ149 CSJ150...
  • Page 95 Removing Jammed Paper If paper is jammed in the upper side of the transfer unit, pull it upward. CSJ140 Close the front cover with both hands carefully. CSJ134 • When closing the front cover, push the upper side of the cover firmly. After closing the cover, check that the error has cleared.

  • Page 96: Trademarks

    3. Troubleshooting Trademarks Adobe, Acrobat, PostScript, and PostScript 3 are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Macintosh and Mac OS are trademarks of Apple Inc., registered in the United States and other countries.
  • Page 97 Trademarks ® ® Microsoft Windows Server 2003 R2 Enterprise Edition • The product names of Windows Server 2008 are as follows: ® ® Microsoft Windows Server 2008 Standard ® ® Microsoft Windows Server 2008 Enterprise • The product names of Windows Server 2008 R2 are as follows: ®...
  • Page 98 MEMO M109-8604...
  • Page 99 © 2012...
  • Page 100 M109-8604...

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