Ricoh Aficio SP C311N Information page 136

Troubleshooting
Message
Controller FW download
failed
Hardware Problem DIMM
Irregular Toner
Load Paper #
Load Paper: # or Stop/Start
Memory full
Cannot print
8
Misfeed recovery print failed The print data could not be
Print Overrun
Paper Misfeed Duplex Unit
Remove Misfeed Internal
Path
Remove Misfeed Tray 1
Remove Misfeed Tray 2
Remove Misfeed Bypass
Tray
Remove Misfeed Paper Exit
110
Explanation
Controller FW could not be
downloaded.
There is an abnormality in
the optional memory on the
controller.
Irregular toner is set.
The indicated tray # (1, 2, by-
pass) is out of paper.
The printer detected that the
actual paper type and size
are not the same as the paper
tray # (1, 2, bypass) size set-
ting and the paper type set-
tings.
This error occurs when FW
memory is not enough to
save the printing page.
recovered due to insufficient
memory.
The print data could not be
processed.
There is a paper jam in the
duplex unit.
There is a paper jam in the
fusing unit.
There is a paper jam in Tray
1.
There is a paper jam in Tray
2.
There is a paper jam in the
bypass tray.
There is a paper jam in the
paper exit area.
Recommended Action
Turn off the main power,
turn it back on, and then
download the controller FW
again.
If the download fails again,
contact your sales or service
representative.
Turn off the main power, and
then turn it on again.
If the error occurs again, con-
tact your sales or service rep-
resentative.
Replace the toner to appro-
priate one.
Load paper into the indicat-
ed paper tray.
See p.45 "Loading Paper".
Load the indicated tray with
the correct paper or change
the paper type / size using
dial or via the special paper
size setting menu on the con-
trol panel.
Add more memory.
Print again.
Print the job again from a
higher performance compu-
ter.
Remove the misfed paper.
See p.125 "Removing Misfed
Paper".