Printing Problems; Serial, Parallel, And Usb Problems - HP OmniBook xe4100 - Notebook PC Manual

Hint
Troubleshooting and Maintenance
Troubleshooting Techniques

Printing Problems

You will usually be able to solve most printing problems by using the Print
troubleshooter in Windows Help: click Start, Help and Support (or Help).
If a serial or parallel printer doesn't print
Make sure the printer is on and has paper in it.
Make sure you are using the correct printer cable or cable adapter, and that the cable
is secure at both ends.
Check for printer errors.
If the left edge of printed output is missing
Certain applications may not work properly with 600-dpi printers. If you're using
such a printer, try selecting a compatible printer driver for a 300-dpi printer. For
example, if you were using a 600-dpi HP LaserJet printer, you might try using the
HP LaserJet IIIsi driver (300-dpi).
If an infrared printer doesn't print
Make sure the line between the two infrared ports is not blocked, and that the ports
face each other as squarely as possible. (The computer's infrared port is located on
the front of the computer.) The ports should be no more than 1 meter apart.
Make sure the printer is on and has paper in it.
Check for printer errors.
Make sure Windows is running; otherwise infrared printing is not available.
See "Infrared Problems" on page 129.

Serial, Parallel, and USB Problems

If a serial mouse doesn't work
Make sure you followed the manufacturer's installation instructions completely and
have installed the mouse properly. If not, repeat the procedure.
Make sure the port connection is secure.
Press the power button to suspend and resume.
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