Messages Displayed On The Touch Panel - Oki MC780fx User Manual

Troubleshooting guide
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Messages Displayed on the Touch Panel

A message appears on the upper part of the screen to notify users of a problem, etc. The major examples of problems and how to
solve them are described in the table below.
Message
Close *** cover.
Misfeed in ***
Install new *** toner cartridge
*** TONER NOT RECOGNIZED
Check the toner cartridge
Check paper size setting on control
panel for tray N. Check the direction
or size of the paper.
Wait (Performing Self-check)
Time for cleaning. Open the front
cover and follow the guidance.
Check the original and set it again
Change direction of original
Cannot print this paper size
Select the other tray.
Cannot print this paper type
Set the other paper type
Change from this mode
Count over, cannot store anymore
READY(*** TONER NOT
RECOGNIZED)
READY (CHECK STAPLER)
Problem Description
The cover indicated by *** is open.
Paper misfeed has occurred inside
the equipment.
No toner is left. "***" indicates the
color.
(The colors are shown abbreviated
when two or more toners are running
out: Y: yellow, M: magenta, C: cyan,
and K: black)
The toner cartridge indicated by *** is
not installed at all or improperly so.
The terminal of the toner cartridge is
stained.
The recommended toner cartridge is
not being used.
Paper misfeed has occurred because
of the mismatch between the paper
size placed in tray N and the size
registered for the tray N in the
equipment.
The equipment is undergoing
maintenance to keep its imaging
quality.
The LED print head need cleaning.
The original is misfed inside of the
Reversing Automatic Document
Feeder.
The direction or the size of the
original placed on the Reversing
Automatic Document Feeder is
incorrect.
The orientation of the original placed
on the original glass is incorrect.
Printing was attempted but failed. The
paper could not be output on the tray
selected for the paper output because
of a mismatch between the paper size
and the tray.
Printing was attempted but failed.
The paper could not be output in the
tray selected because of a mismatch
between the paper type and the tray.
(Special paper, thick 4 paper or thin
paper tried to be output on the lower
receiving tray of MJ-1107/MJ-1108.)
The number of originals to be
scanned has exceeded the limit
specified with the department or user
code during scanning.
The toner cartridge indicated by *** is
not installed at all or improperly so.
The recommended toner cartridge is
not being used.
Staple jam has occurred in the stapler
of the finisher.
- 17 -
TROUBLESHOOTING FOR THE HARDWARE
Corrective Action
Check the cover on the touch panel and close it.
Remove the misfed paper following the guidance displayed on the
touch panel.
P.5 "When a Paper Jam Occurs"
See the color indication on the touch panel and replace the toner
cartridge.
(About another 50 copies can be made after this message
appears. The number varies depending on the conditions of
copying.)
P.55 "Replace the Toner Cartridges"
Install the toner cartridge correctly.
P.55 "Replace the Toner Cartridges"
Wipe the terminal with a soft cloth.
Use the recommended toner cartridge.
P.55 "Replace the Toner Cartridges"
Just removing the misfed paper does not prevent another paper
from being misfed. Be sure to correctly register the paper size in
the equipment.
Wait until the adjustment is completed and the message
disappears.
Clean the LED print head.
Remove the misfed original following the guidance on the touch
panel.
P.12 "When a Document is Jammed"
Check the direction and the size of the original and then replace it
on the Reversing Automatic Document Feeder. Then reattempt the
operation.
Change the orientation of the original by 90 degrees and place it on
the original glass.
Delete the failed print job, select the appropriate tray for the paper,
and perform printing again.
Delete the failed print job, select the appropriate tray for the paper,
and perform printing again.
Ask your administrator for details of setting the limit for the number
of copies.
Install the toner cartridge correctly.
P.55 "Replace the Toner Cartridges"
Use the recommended toner cartridge.
P.55 "Replace the Toner Cartridges"
Remove the jammed staples.
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