Error Messages - Oki MC780fx User Manual

Staples Empty
This icon indicates no staples are left in the Finisher.
Call for Service
Contact your dealer to have the equipment inspected.

Error Messages

When a message appears on the [Device] Tab of TopAccess, see the table below for the corrective action.
TopAccess Message
Cover Open - Please Close Cover.
Paper Feeding Cover Open - Please Close Cover.
Transfer/Transport unit Cover Open - Please Close Cover.
Bypass Cover Open - Please Close Cover.
Exit Cover Open - Please Close Cover.
Toner Cover Open - Please Close Cover.
Platen Cover Open - Please Close Cover.
Tray 1 Open - Please Close Tray 1.
Tray 2 Open - Please Close Tray 2.
Tray 3 Open - Please Close Tray 3.
Tray 4 Open - Please Close Tray 4.
Automatic Duplexing Unit Cover Open - Please Close Cover.
Stacker Paper Full - Please Remove Paper.
Upper Tray Paper Full - Please Remove Paper.
Paper Empty in Tray 1 - Please Add Paper.
Paper Empty in Tray 2 - Please Add Paper.
Paper Empty in Tray 3 - Please Add Paper.
Paper Empty in Tray 4 - Please Add Paper.
Paper Misfeed in Job Separator - Please Clear Paper Path.
Paper Misfeed in Automatic Duplexing Unit - Please Clear Paper Path.
Paper Insertion Misfeed - Please Clear Paper Path.
Paper Misfeed in Printer - Please Clear Paper Path.
Paper Misfeed in Finisher - Please Clear Paper Path.
Staple Empty - Please Set Staple Cartridge
Open the front cover, and clean the slit glass.
Toner Not Recognized - Please Check Toner.
Black Toner Empty - Please Install New Toner Cartridge.
Cyan Toner Empty - Please Install New Toner Cartridge.
Magenta Toner Empty - Please Install New Toner Cartridge.
Yellow Toner Empty - Please Install New Toner Cartridge.
Black Toner Near Empty - Please Prepare New Toner Cartridge.
Cyan Toner Near Empty - Please Prepare New Toner Cartridge.
CHECKING THE EQUIPMENT STATUS WITH TopAccess
Corrective Action
Close the front cover.
Close the paper feeder cover.
Close the transfer/transport unit.
Close the bypass cover.
Close the exit cover.
Close the toner cover.
Close the platen cover.
Close the tray.
Close the tray.
Close the tray.
Close the tray.
Close the automatic duplexing unit cover.
Remove the paper from the stacker.
Remove the paper from the stacker.
Set the paper in the tray.
Set the paper in the tray.
Set the paper in the tray.
Set the paper in the tray.
Refer to the guidance on the touch panel to remove misfed paper.
Refer to the guidance on the touch panel to remove misfed paper.
Refer to the guidance on the touch panel to remove misfed paper.
Refer to the guidance on the touch panel to remove misfed paper.
Remove the misfed paper from the Finisher.
 P.11 "When Paper Jam Occurs in Inner Finisher (Option)"
Refill the Finisher staples.
Clean the slit glass.
Check and adjust the toner bottle.
Replace the black toner.
 P.55 "Replace the Toner Cartridges"
Replace the cyan toner.
 P.55 "Replace the Toner Cartridges"
Replace the magenta toner.
 P.55 "Replace the Toner Cartridges"
Replace the yellow toner.
 P.55 "Replace the Toner Cartridges"
Prepare the new toner cartridge.
Prepare the new toner cartridge.
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