Transparency Print Quality Is Poor; Streaked Horizontal Lines Appear On Prints - Dell B5465dnf Mono Laser Printer MFP User Manual

Troubleshooting

Transparency print quality is poor

Action
Step 1
From the printer control panel, set the paper type in the Paper menu to
match the paper loaded in the tray.
Is the paper type for the tray set to Transparency?
Step 2
a
Check if you are using a recommended type of transparency.
b
Resend the print job.
Is the print quality still poor?

Streaked horizontal lines appear on prints

ABCDE
ABCDE
ABCDE
Action
Step 1
a
Depending on your operating system, specify the tray or feeder from
Printing Preferences or the Print dialog.
b
Resend the print job.
Do streaked horizontal lines appear on prints?
Step 2
From the printer control panel, set the paper type and weight in the Paper
menu to match the paper loaded in the tray.
Do the paper type and weight match the type and weight of the paper in
the tray?
Step 3
a
Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store paper in
its original wrapper until you use it.
b
Resend the print job.
Do streaked horizontal lines appear on prints?
Yes No
Go to step 2. Set the paper type to
Transparency.
Contact technical The problem is solved.
support.
Yes No
Go to step 2. The problem is solved.
Go to step 3. Change the paper type
and weight to match
the paper loaded in the
tray.
Go to step 4. The problem is solved.
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