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Automatic document
feeding does not work for
transmission or copying.
Nothing is printed at the
receiving end.
A distorted image is
received at the other end.
The power is on, but no
reception takes place.
The printing paper does not
come out.
The printing paper comes
out blank when you try to
receive a document.
The received document is
faint.
Received images are
distorted.
Chapter 12 Troubleshooting
Check the size and weight of the document (see
"Transmittable documents" in Chapter 3).
Make sure that the document for transmission is
placed face down in the feeder.
Make sure that the fax paper is properly loaded
at the receiving machine.
Noise on the telephone line may cause
distortion. Try sending the document again.
Make a copy of the document on your fax. If the
copy is also distorted, your fax may have a
problem. If the problem persists, call for service.
Make sure that the telephone line cord is
plugged into the "TEL. LINE" socket, and not
the "TEL. SET" socket.
The printing paper may be jammed. See
"Clearing Jammed Printing Paper" in this
chapter.
Make sure that the printing paper is properly
loaded in your machine.
Make sure that the document is loaded properly
in the feeder of the transmitting machine. Make
a copy to confirm the printing ability of your
machine.
Ask the other party to send higher contrast
documents. If the contrast is still too low, your
fax may have a problem. Make a copy to check
it.
Noise on the telephone line may cause
distortion. Have the other party try sending the
document again.
The print head may be dirty. See "Fax print
head" in Chapter 11.
Make a copy of another document on your fax. If
the copy is also distorted, your fax may have a
problem. If the problem persists, call for service.
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