Warranty And Customer Service 8; Manufacturer's Warranty And Liability; Vaillant Service - Vaillant recoVAIR/3 SERIES Operating And Installation Manual

8 Warranty and Customer Service
8.1

Manufacturer's Warranty and Liability

Vaillant GmbH warrants that this product is free from
defects of manufacture.
It is covered by a manufacturer's warranty of
24 months.
The aforesaid manufacturer's warranty shall be applied
in addition to any legal warranty cover and shall not re-
place or restrict your legal claims under the Sale of
Goods Act. This warranty shall become effective from
the day of installation, or 2 years after the manufacture
of this system whichever is soonest. This warranty shall
be applicable only for such appliances which have been
installed in UK by a competent installer.
If on the rare occasion that material or fabrication de-
fects arise during the warranty period, the Vaillant Cus-
tomer Service will repair these defects free of charge. It
shall be at the sole discretion of the manufacturer's
Customer Service if he is to repair a defective appliance
or to replace it. Work under warranty shall never cause
an extension of the warranty period.
This warranty shall only cover material or manufactur-
ing defects. The warranty shall not be applicable to such
faults or defects caused due to improper installation,
commissioning, handling and use, insufficient mainte-
nance or intervention by unauthorised persons. The
warranty shall become void if such work is executed to
the appliance by other persons than those belonging to
our customer service or an authorised installer. The
aforesaid shall apply as well if parts or components are
incorporated in the appliance or if the appliance is con-
nected to parts or components which have not been ap-
proved and certified by Vaillant GmbH. Furthermore, the
aforesaid warranty shall not be applicable to such
claims exceeding the elimination of defects and faults
free of charge, e.g. claims for damages.
Please call our service number 0870-8503073 to report
any defects under warranty.
8.2

Vaillant Service

To ensure regular servicing, it is strongly recommended
that arrangements are made for a Maintenance Agree-
ment. Please contact Vaillant Service Solutions
(0870-8503073) for further details.
Installation Manual recoVAIR/3 0020062918_03

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