Cannot Install The Application Program - Canon MG6100 SERIES On-Screen Manual

Advanced Guide >
Troubleshooting
U347

Cannot Install the Application Program

Easy-PhotoPrint Pro Does Not Start up or Easy-PhotoPrint Pro Menu Does Not Appear
If the Easy-PhotoPrint Pro menu does not appear on Adobe Photoshop although you have
installed Easy-PhotoPrint Pro, make sure that Adobe Photoshop is not running and install Adobe
Photoshop Plug-In as described below.
1.
Click Start, and select All Programs (or Programs), Canon Utilities, Easy-PhotoPrint Pro
and then Photoshop Plug-In Installer.
2.
Follow the on-screen instructions to install Adobe Photoshop Plug-In.
Note
If you have never started up Adobe Photoshop before, Adobe Photoshop Plug-In cannot be
installed.
Easy-WebPrint EX Does Not Start up or Easy-WebPrint EX Menu Does Not Appear
If Easy-WebPrint EX does not start up or its menu does not appear on Internet Explorer, confirm
the following.
Note
You can use Easy-WebPrint EX with Internet Explorer 7 or later.
Check 1: Is Canon Easy-WebPrint EX is displayed on the Toolbars menu in the
Internet Explorer's View menu?
If Canon Easy-WebPrint EX is not displayed, Easy-WebPrint EX is not installed on your
computer. Perform Custom Install on the Setup CD-ROM, then select Easy-WebPrint EX to
install it onto your computer.
Note
If Easy-WebPrint EX is not installed on your computer, a message asking you to install it
may be displayed on the notification area on the taskbar. Click the message, then follow
the instructions on the computer screen to install Easy-WebPrint EX.
While the installation or download Easy-WebPrint EX is in progress, it is necessary to
access the Internet. A connection charge is taken upon yourself.
Check 2: Is Canon Easy-WebPrint EX selected on the Toolbars menu in the
Internet Explorer's View menu?
If Canon Easy-WebPrint EX is not selected, Easy-WebPrint is disabled. Select Canon Easy-
WebPrint EX to enable it.
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