Cannot Install The Printer Driver - Canon PIXMA iP6220D Series Quick Start Manual

Troubleshooting
Cannot Install the Printer Driver
Problem
I
Possible Cause
I
Try This
Cannot Install the Installation
Printer Driver
procedure not
followed correctly
Other applications
(including anti-virus
software) running in
the background
Installation does
not start
automatically when
the Setup Software
& User's Guide CD-
ROM is inserted into
the drive
Installation CD-ROM
not working
properly
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Unable to proceed
beyond the
Printer
Connection screen
20
Follow the Easy Setup Instructions packaged with your printer for proper printer
driver installation.
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If the installer was forced to be terminated due to an error, Windows may be
unstable. Remove the CD-ROM from the CD-ROM drive and restart your computer.
Reinstall the printer driver. If this problem persists, refer to your Windows
documentation for more information.
Other applications opened on your computer can interfere with the installation
routine. Close all open software applications before reinstalling the printer driver.
Refer to the Easy Setup Instructions for installing the printer driver.
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If printer driver installation did not start automatically when you inserted the Setup
Software & User's Guide CD-ROM into the CD-ROM
drive:
1. Click
Start
and select
My Computer.
2. Double-click the
CD-ROM
icon.
For non-Windows XP users, open the
My Computer
window and then double-click
the
CD-ROM
icon.
Double-click the
CD-ROM
icon on your desktop to start installation.
If the CD-ROM icon is not displayed on the desktop, there is a problem with the CO-
RaM. Contact the Customer Care Center.
Ensure that there are no problems with the Setup Software & User's Guide CD-
ROM.
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Use Windows Explorer to ensure that the CD-ROM can be read.
Ensure that the
CD-ROM
icon is displayed on the desktop.
If there is any problem with the CD-ROM, contact the Customer Care Center.
Reinstall the printer driver.
1. Click
Cancel
on the
Printer Connection
screen.
2. Click
Start Over
on the
Installation Failure
screen.
3. Click
Back
on the screen that appears
next.
4. Click
Exit
on the Welcome screen, then
remove the CD-ROM.
5. Turn the printer off.
6. Check the cable connection.
7. Restart the computer.
8. Carefully follow the procedures
described in the Easy Setup Instructions
and reinstall the driver.