Paper Does Not Feed Properly - Canon MG6100 SERIES On-Screen Manual

Advanced Guide >
Troubleshooting
U326

Paper Does Not Feed Properly

Check 1: Make sure of the following when you load paper.
When loading two or more sheets of paper, flip through the paper before loading.
When loading two or more sheets of paper, align the edges of the sheets before loading.
When loading two or more sheets of paper, make sure that the paper stack does not exceed the
paper load limit.
However, proper feeding of paper may not be possible at this maximum capacity depending on
the type of paper or environmental conditions (either very high or low temperature and humidity).
In such cases, reduce the sheets of paper you load at a time to less than half of the paper load
limit.
Always load the paper in portrait orientation, either in the Rear Tray or the Cassette, regardless
of the printing orientation.
When you load the paper on the Rear Tray, load the paper with the print side facing UP and
slide the Paper Guides to align with the both sides of the paper.
When loading paper in the Cassette, slide the Paper Guide on the front side to align with the
corresponding mark of page size. Load the paper with the print side facing DOWN, align the
right edge of the paper stack against the right side of the Cassette, then slide the Paper Guide
on the left side to align with the left edge of the paper stack.
Loading Paper / Originals
Check 2: Check to see if the paper you are printing on is not too thick or
curled.
Loading Paper / Originals
Check 3: Make sure of the following when you load envelopes.
When printing on envelopes, refer to
printing.
Once you have prepared the envelopes, load them in portrait orientation. If the envelopes are placed
in landscape orientation, they will not feed properly.
Check 4: Confirm the paper source setting.
* If the paper source setting is not changed since you purchased this machine, the paper source for
plain paper is the Cassette.
Setting with the Operation Panel on the machine:
Changing the Machine Settings on the LCD
Setting with the printer driver:
Switching the Paper Source to Match the Purpose
For information on the paper source for plain paper when the Paper Source on the printer driver
is set to Automatically Select:
Setting the Paper Source for Plain Paper
> Paper Does Not Feed Properly
Loading Paper / Originals , and prepare the envelopes before