Installing The Wave Driver; Windows Xp; Windows 2000 - Avaya IP Office CTI Link Installation Manual

Installing the Wave Driver

Installing the Wave Driver
The IP400 wave driver is called "nawave32.drv". It is in the "wave32" directory on the User CD. It is a
32bit WAVE driver, and therefore only works on Windows NT, Windows 2000 and Windows XP.
It is not plug-and-play as there is not actually any hardware associated. It is a software emulation. You
therefore need to install it manually.

Windows XP

1. In the control panel select Add Hardware. You have to wait for your PC to do a Search for new
Devices, which takes about 30 seconds.
2. Select Yes, I have already connected the hardware.
3. Select Add a new hardware device.
4. Select Install the hardware that I manually select from a list (Advanced).
5. Select Sound, video and game controllers.
6. Press the Have Disk button
7. Navigate to the "wave32" directory on the CDROM. Select the oemsetup.inf file.
Once the wave driver is installed, you must ensure that it is only used by TAPI, otherwise the system
will start using it inappropriately, like playing "ding.wav" when you receive e-mail. This will cause
problems.
1. From the Control Panel, select Sounds and Audio Devices. Ensure that no preferred devices
use the WIDWOD32 driver.
2. This is not sufficient on its own, however. You need to prevent its use explicitly.
3. Go to Sounds and Audio Devices/Hardware/Avaya IP400 32 bit WIDWOD Driver/
Properties/Properties/Properties.
4. Check the box labelled Do not map through this device.
5.

Windows 2000

1. In the control panel select Add/Remove Hardware. You have to wait for your PC to do a Search
for new Devices.
2. Select Add New Device.
3. Select No I want to select hardware from a list.
4. Navigate to the "wave32" directory on the CDROM. Select the oemsetup.inf file.
Once the wave driver is installed, you must ensure that it is only used by TAPI, otherwise the system will
start using it inappropriately, like playing "ding.wav" when you receive e-mail. This will cause problems.
1. From the Control Panel, select Sounds and Multimedia. Ensure that no preferred devices use
the WIDWOD32 driver.
2. This is not sufficient on it's own, however. You need to prevent its use explicitly.
3. Go to Sounds and Multimedia Properties/Hardware/IP400 32 bit WIDWOD Driver/
Properties/Properties.
4. Check the box labelled Do not map through this device.
Installation Manual
IP Office CTI Link 40DHB0002UKAB - Issue 11a (22nd September 2005)
CTI TAPI Installation
Page 7