NEC Direction SP E-Series Reference Manual page 65

Problem
Zip drive malfunction
4-8 Maintenance and Troubleshooting
Problems and Solutions
Symptom
Disc tray does not open.
Cannot access CD-ROM/DVD
drive
No sound from CDs.
System power not on.
Cannot access Zip drive.
Solution
System power not on. Turn on system
power.
System power failed. Insert about an inch
of a straightened paper clip into the
emergency eject hole, until the tray opens.
Check that the driver software is loaded
and not corrupted.
Check signal and power connections
between the drive, system board, and
power supply.
Check the master/slave jumper settings.
Check the IDE cable. Replace as
necessary.
Check the power supply. Replace as
necessary.
Check the system board. Replace as
necessary.
Check that speaker power is on and
volume is adjusted.
Check audio software settings.
Check the CD disc.
Check the drive audio cable. Replace as
necessary.
Replace the CD-ROM/DVD drive.
Replace the system board.
Turn system power on.
Check that the Zip drive driver software is
loaded and not corrupted.
Check signal and power connections
between the Zip drive, system board, and
power supply.
Check the master/slave jumper settings.
Check the IDE cable. Replace as
necessary.
Check the power supply. Replace as
necessary.
Check the system board. Replace as
necessary.