Troubleshooting; Mtbf Statistics - NEC Express5800/320Ma Administrator's Manual

The following topics can help you troubleshoot your Express5800/320Ma system:
•
"MTBF Statistics" on page 5-1
•
"Taking Components Offline and Bringing Them Online" on page 5-2
•
"Hard Disks" on page 5-2
•
"Determining That a Component Has Failed" on page 5-5
•
"Locating Components" on page 5-6
•
"When Windows Does Not Respond" on page 5-9
•
"Delayed System Restart" on page 5-9
•
"Unresponsive Mouse and Keyboard" on page 5-10
•
"Remote Event Notification and Service" on page 5-10
•
"Making Dump Files" on page 5-11
•
"Online Diagnostic Codes" on page 5-13
•
"Disaster Recovery" on page 5-14

MTBF Statistics

The fault-tolerant services software automatically maintains
mean-time-between-failure (MTBF) statistics for many system components.
Administrators can view this information in ftSMC at any time and can reconfigure the
MTBF parameters that affect how the fault-tolerant services respond to component
problems.
The system stores the current MTBF values associated with each device in Windows
registry keys. Whenever any of the MTBF values change, the registry reflects the
change. Therefore, when the driver stops and restarts, or the system restarts, the
system retains the current MTBF information.
For procedures explaining how to set these settings, see the online ftSMC snap-in help.
Chapter 5

Troubleshooting

Troubleshooting
5-
5-1