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Chapter 1 Maintenance
5.
Troubleshooting
If this system does not operate as intended, check it according to the contents of the following checklist before
sending it for repair. If an item in the checklist corresponds with a problem you are experiencing, follow the
subsequent check and processing instructions.
If the system still does not operate normally, write down the messages displayed on the screen and then contact
the maintenance service company.
5.1
Upon Power On to the End of POST
[?]
Fail to power on the server
Is the server properly supplied with power?
→
Check if the power cord connects to the power outlet (or UPS) that meets the power specifications for
the server.
→
Use the power cord that comes with the server. Additionally, check the power cord for broken shield or
bent plugs.
→
Make sure the power breaker for the connected power outlet is on.
→
If the power cord is plugged to a UPS, make sure the UPS is powered and it outputs power. Refer to the
manual that comes with the UPS for details.
Power supply to the server may be linked with UPS using the BIOS Setup utility.
Did you press the power switch?
→
Press the power switch on the front of the server to turn on the power (the POWER LED ON).
→
When power cord is connected, the initialization of management controller starts. During initialization,
the POWER LED lights amber, and the Power switch is disabled even if it is pressed to power on the
server. To power on the server, press the POWER switch after the amber POWER LED is unlit.
Is Standby Power Save set to Enable in the BIOS setup?
→
When Standby Power Save is enabled, remote power on is not allowed, and you can power on the
server only by using the power switch on the server. If you change the AC Link setting while Standby
Power Save is enabled, you need to press the power switch twice to start up the server.
[?]
The screen is not displayed.
Wait until the NEC logo appears.
[?]
The screen display is replaced by no indication (black screen) during a POST several times.
When the option ROM development of more than one on-board LAN is made effective, a screen is
sometimes switched over to a black screen several times. It's no problem for operation.
28
Express5800/R120e-1M, R120e-2M Maintenance Guide
5. Troubleshooting
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