Table Of Contents - Mitel SUPERCONSOLE 1000 SX-200 User Manual

Table of Contents

Chapter 1: Getting Started
Introduction ....................................................................................................... 9
About the Console ............................................................................................ 9
Before you begin ......................................................................................... 9
Console Components ................................................................................ 10
Using this Guide ............................................................................................. 14
Adjusting the Console ..................................................................................... 15
Selecting the Ringing Output .................................................................... 15
Turning the New Call Ring Off/On ............................................................. 15
Adjusting the Ringer Volume ..................................................................... 16
Adjusting the Handset and Headset Receiver Volume ............................. 16
Turning the Console Bell (Ringer) Off/On ................................................. 16
Switching to Night/Day Service ................................................................. 16
Setting the Console Language .................................................................. 17
Attendant Console Lockout ....................................................................... 17
Programming Macros ...................................................................................... 18
Special Function Softkeys ......................................................................... 20
Programming a Macro for Transfer-to-Voice-mail ..................................... 21
Programming a Macro for Last Call Recovery .......................................... 21
Using a SUPERSET™ PKM48 with the Console ........................................... 22
Powering the Console ..................................................................................... 22
Chapter 2: Call Handling
Answering Calls .............................................................................................. 25
New Call Indication ................................................................................... 26
When Multiple Calls are Waiting ............................................................... 26
Extending (Transferring) Calls ........................................................................ 26
Misdialed Numbers ................................................................................... 27
Reaching a Busy Destination or an Extension with Do Not Disturb
Activated ................................................................................................... 27
Reaching an Extension with an Advisory Message .................................. 28
Placing Calls ................................................................................................... 28
Placing a Call on Hold ..................................................................................... 28
Hold Recall ................................................................................................ 29
Hold Pickup ............................................................................................... 29
Stacked Hold ............................................................................................. 30
Setting up Conferences and Call Splitting ...................................................... 30
Answering Recalls .......................................................................................... 31
Answering Intercepts to the Console .............................................................. 32
Paging from the Console ................................................................................ 32
PA Paging ................................................................................................. 32
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