Glossary - Mitel SUPERCONSOLE 1000 SX-200 User Manual

SUPERCONSOLE 1000 User Guide
®

Glossary

Busy out
A feature allowing you to make a line or equipment indicate busy to an
incoming call. In effect, you take the line out of service until it can be
repaired or tested.
Camp-on
A feature allowing the system to queue calls directed to a busy extension,
and then automatically connect the waiting party when the extension
becomes free. The busy extension hears a quick beep to indicate a call is
waiting.
Central Office (CO)
A facility housing the public telephone system and related equipment
which provides telephone service for customers in a geographical area.
Class of Restriction (COR)
When the system is programmed, the extensions and trunks are assigned
to different Classes of Restriction. A COR controls the outgoing call
capabilites of the extension or trunk. For example, an extension can be
assigned a COR that prevents it from making outside calls other than with
the assistance of the operator.
Class of Service (COS)
When your telephone system is programmed, the extensions are assigned
to different Classes of Service. Each class has access to a specific set of
features.
DISA (Direct Inward System Access)
A feature which allows callers to dial directly into the telephone system and
use its features and facilities.
Hardware
The physical components of the system.
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