Upgrading Software; Contacting Service - Kodak i3200 User Manual

Upgrading software

Contacting Service

A-61771 March 2013
Kodak frequently updates drivers and firmware to correct issues and add new
features. If you are having error codes (Ex), you should upgrade to the latest
driver before contacting Service. Go to: www.Kodak.com/go/disupport, access
i3X00 Software and Drivers and download the most recent upgrade.
1. Visit www.Kodak.com/go/disupport to obtain the most current phone
number for your country.
2. When calling, please have the following information ready:
• A description of your problem.
• The scanner model and serial number.
• Computer configuration.
• Scanning application you are using.
6-5