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6 Troubleshooting
Self-help for
problems
Upgrading software
Contacting Service
A-61981 20 April 2022
Please visit the troubleshooting page online at
S3000-troubleshooting
as a guide for possible solutions to problems you may
encounter when using the KODAK S2085f/S3060/S3060f/S3100/S3100f/
S3120/S3120 Max/S3140 Max Scanner.
Kodak Alaris frequently updates drivers and firmware to correct issues and
add new features. If you are experiencing repeated error messages, for
example, you should upgrade to the latest driver before contacting Service.
AlarisWorld.com/go/IMsupport
Go to:
and download the most recent upgrade.
AlarisWorld.com/go/IMsupport
1. Visit
number for your country.
2. When calling, please have the following information ready:
•
A description of your problem.
•
The scanner model and serial number.
•
Computer configuration.
•
Scanning application you are using.
AlarisWorld.com/S2000f-
, type in or select your scanner model,
to obtain the most current phone
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