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Kodak i1800 SERIES User Maintenance Manual

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A-61555
6J7418
i1800 Series Scanners
User's
Maintenance
Guide

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Summary of Contents for Kodak i1800 SERIES

  • Page 1 Series Scanners User’s Maintenance Guide A-61555 6J7418...

  • Page 2: Maintenance

    5 Maintenance This chapter provides: • a cleaning frequency chart • a list of cleaning tools and materials • a list of supplies, consumables and accessories • cleaning procedures for the scanner • replacement procedures for customer-replaceable parts IMPORTANT: Scanner components marked with a green tab indicate operator-accessible parts.

  • Page 3: Cleaning Frequency Chart

    Use of any other cleaning materials materials could damage your scanner. • Kodak Digital Science Transport Cleaning Sheets • Kodak Digital Science Roller Cleaning Pads • Staticide wipes for Kodak Scanners • A vacuum cleaner and tools...

  • Page 4: Supplies, Consumables And Accessories

    842 6157 Series Scanners Kodak Extra-Extra-Large Feeder Consumables Kit for i600/ 134 3680 i1800 Series Scanners Kodak Imaging Guide Set / for i600/i1800 Series Scanners 197 6703 Kodak Printer Ink Blotters, Front Side for i1800 Series 125 7633 Scanners Kodak Printer Ink Blotters, Rear Side for i1800 Series...

  • Page 5: Cleaning Procedures

    Cleaning procedures Follow the cleaning procedure below to ensure the best scanner performance and image quality. Cleaning the OCP The touchscreen requires very little maintenance. However, touchscreen periodically, it is recommended that you use a Staticide wipe to clean the screen and dry it with a lint free cloth. Vacuuming the output tray 1.
  • Page 6 Cleaning the rollers Cleaning the rollers includes all of the rollers in the transport area, the separation roller tires and the feed module tires. 1. Pull up on the pod release lever and open the pod. 2. Manually rotate and wipe the rollers with a roller cleaning pad. IMPORTANT: The roller cleaning pad contains sodium lauryl ether sulfate and sodium silicate which can cause eye irritation.
  • Page 7 Cleaning the separation roller tires 4. Pull the separation pad holder forward and remove the separation roller. 5. Manually rotate and wipe the separation roller tires with a roller cleaning pad. For best results wipe parallel to the ribs in order to remove any residue between the ribs.
  • Page 8 Cleaning the feed module tires 9. Lift up the printer access cover. 10. Push the release lever down (located underneath the printer access cover) to release and remove the feed module. A-61555 May 2010...
  • Page 9 11. Manually rotate and wipe the feed module tires with a roller cleaning pad. For best results wipe parallel to the ribs in order to remove any residue between the ribs. 12. Inspect the tires. If the tires show signs of wear or damage, replace the feed module tires.
  • Page 10 Vacuuming the transport 1. Open the pod. area 2. Thoroughly vacuum the entire transport area, paying particular attention to these areas: the edges of the transport the reflective tape near the front of the transport the reflective tape near the the three multifeed sensors at the base front of the pod of the transport and the pod...
  • Page 11 Cleaning the imaging 1. Open the pod. guides — basic cleaning 2. Wipe the upper and lower imaging guides with a Staticide wipe. IMPORTANT: Staticide wipes contain isopropanol which can cause eye irritation and dry skin. Wash your hands with soap and water after performing maintenance procedures.
  • Page 12 Cleaning the imaging Thorough cleaning of the imaging guides is recommended at the start guides — thorough of the day and beginning of each shift. cleaning NOTE: Hold the imaging guides at the green tabs to avoid getting fingerprints on the imaging guides during the cleaning procedure.
  • Page 13 Lower imaging guide 1. Turn the screw on each end of the lower imaging guide, remove it from its position and set it aside. 2. Carefully vacuum the areas between the lamps, then use a Staticide wipe to thoroughly clean the glass plate between the lamps. 3.
  • Page 14 7. When finished with all cleaning procedures, reinstall the output tray. 8. Turn on the scanner. Running a transport The transport should be cleaned with a Transport Cleaning Sheet fed cleaning sheet several times. 1. Remove the wrapping from the Transport Cleaning Sheet. 2.
  • Page 15 The Count Only screen will be displayed. 5. Touch Scan. 6. Remove the transport cleaning sheet from the output tray and place it in the center of the input elevator in landscape orientation with the adhesive side down and touch Scan. 7.

  • Page 16: Replacement Procedures

    Replacement This section provides procedures for replacing the following parts. Use the list below as a guideline for frequency of replacement. procedures • Feed module tires and separation roller tires — tire life will vary depending upon paper types, environment and cleanliness. Nominal tire life is approximately 600,000 documents;...
  • Page 17 4. Push down on the release lever (located underneath the printer access cover) to release and remove the feed module. 5. If you are just replacing the feed module, do the following. If you are replacing the tires, go to Step 6. •...
  • Page 18 If you want to replace the tires, proceed as follows: 6. With one hand, press the locking tabs (one on each side) while holding the bottom housing with the other hand, pull the upper housing up and away from the rollers. Locking tab 7.
  • Page 19 12. Align the tabs on the upper housing with the slots on the lower housing. Locking tab 13. Press the upper and lower housings together until they snap into place. 14. Reinstall the feed module by aligning the pins, fitting it into position and pulling up on the release lever to lock it into place.
  • Page 20 Replacing the separation 1. Open the pod. roller or separation roller 2. Pull the separation pad holder forward and remove the separation tires roller. If you want to replace the separation roller, do Steps 3 and 4. If you want to replace the separation roller tires, go to Step 5. 3.
  • Page 21 Replacing the pre- Change the pre-separation pad when the frequency of multi-fed separation pad documents increases. 1. Open the pod. 2. Remove the pre-separation pad by lifting the pad up and out of position. 3. Install the new pre-separation pad. Be sure it snaps into place. 4.

  • Page 22: Troubleshooting

    6 Troubleshooting This chapter provides: • Information on how to access the Operator Log. • A problem solving chart. • A message listing of possible errors you may encounter while using the scanner. Accessing the The Operator Log is accessed through the Operator Control Panel touchscreen or Scan Validation Tool.
  • Page 23 1. Select Start>Programs>Kodak>Document Imaging>Scan Log from the Scan Validation Tool. Validation tool 2. From the Driver Types box, select TWAIN. 3. From the Drivers box, select Kodak Scanner: i1800 and click OK. 4. Select the Scanner icon. A-61555 May 2010...
  • Page 24 5. From the main screen, click Settings. The Settings screen will be displayed. 6. Select Device. A-61555 May 2010...
  • Page 25 See the following Message Listing for an explanation of error conditions. NOTE: The Kodak Field Engineer may request the error logs be saved and emailed to them as part of remote problem determination.

  • Page 26: Message Listing

    Message listing Following is an alphabetic list of messages and corrective actions you can take if one of the following messages is encountered. Messages Operator Message Background accessory changed The Background Accessory was changed while the scanner was while powered up powered on.
  • Page 27 Messages Operator Message Clean upper imaging guide 293, 304 The upper imaging guide is dirty or there may be a small piece of paper in the imaging guide area. • Clean the imaging guides. See Chapter 5, Maintenance for procedures. Document count exceeded The document counter is larger than the maximum configured maximum value...
  • Page 28 Messages Operator Message Input elevator too full, feed module • There is too much paper in the input elevator and it is holding missing or broken the feed module up. The maximum input elevator capacity is 500 sheets. Remove some documents from the input elevator. •...
  • Page 29 Messages Operator Message Paused waiting for host 1, 48 The feeder has stopped and the transport is still running because the scanner’s internal image buffer is almost full. Processing will automatically resume after the capture software application has successfully retrieved enough images to allow the scanner to continue.
  • Page 30 Messages Operator Message UDDS calibration failed The UDDS calibration failed. • Be sure you are using the correct ultrasonics calibration target. See Chapter 3, “Calibrating the scanner”. • Clean the sensors and try again. • If the problem persists, call Service. UDDS calibration succeeded Informational message.
  • Page 31 Numerical message Use the following numeric listing to quickly find an error. Use the listing previous Message Listing chart for details and actions regarding the error condition. Operator Message Paused waiting for host Invalid job setup Unable to scan Power up self-test failed Lamps not ready for scanning Power on self-test completed UDDS is not calibrated...
  • Page 32 Operator Message Cannot calibrate with white background No paper in input elevator Lamps ready for scanning Printer bitmap font in use Ink cartridge not installed Clean upper imaging guide Clean lower imaging guide Input elevator too full, feed module missing or broken Cable unplugged Calibration failed UDDS calibration succeeded...

  • Page 33: Problem Solving

    Problem solving Use the chart below as a guide to check possible solutions to problems you may encounter when using the Kodak i1800 Series Scanners. Problem Possible Solution Scanner does not power on Make sure that: • the power cord is plugged securely into the receptacle in the back of the scanner.
  • Page 34 Problem Possible Solution Calibration has failed Make sure that: • you are using the proper calibration target and it is oriented correctly for the type of calibration you are performing. The Image calibration target and Ultrasonics calibration target are different. •...

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