Ricoh Aficio 480W Operating Instructions Manual page 112

Troubleshooting
Problem
Original images are print-
ed on the reverse side of
the paper.
Misfeeds occur frequently.
6
Originals jam frequently.
An error C message re-
mains, even if misfed paper
is removed.
The user code entry dis-
play appears.
The Authentication screen
appears.
"
You do not have
the privileges to
use the following
function(s).
ues to be displayed even
though you have entered a
valid user code.
"
Authentication
has failed.
played.
100
Causes
You may have loaded the
paper incorrectly.
There are folds or wrinkles
in the paper.
Jammed or torn paper is in-
side the machine.
The cut paper tray's side
guide or back fence may
not be set properly.
You may have loaded pa-
per of a size different from
the paper size settings.
Originals are curled.
You did not open and close
the upper section of the
fusing unit.
Users are restricted by user
management.
Basic Authentication, Win-
dows Authentication, or
LDAP Authentication is
set.
This user code is not al-
lowed to use the function
selected.
" contin-
The entered login user
name or login password is
" is dis-
not correct.
The machine cannot per-
form authentication.
Solutions
Load paper correctly. Load paper
into the cut paper tray print side
down, and into the paper bypass
print side up. See p.103 "Loading
Paper".
Remove any folds or wrinkles from
the paper.
Remove the paper, as necessary. See
p.108 "xClearing Misfeeds".
Check the side guide or back fence is
set properly. See p.105 "Loading
Cut Paper".
When using paper of a size that can-
not be detected automatically, use
Tray Paper Size Settings to set the
paper size. See p.60 "Tray Paper
Size: Tray 1, Tray 2", p.60 "Tray Pa-
per Size: Tray 3, Tray 4 (when Paper
Roll Trays are installed)" and p.61
"Tray Paper Size: Tray 3, Tray 4
(when Cut Paper Trays are in-
stalled)".
Smooth out any curls and try again.
When a misfeed C message appears,
it remains until you open and close
the upper section of the fusing unit.
Open the fusing unit cover in the
back, and then the upper section of
the fusing unit to check if any paper
remains inside.
Enter the user code (max.eight dig-
its), and then press [#].
Enter your login user name and user
password. See p.25 "When the Au-
thentication Screen is displayed".
Contact the administrator.
Press the { { { { Energy Saver} } } } key. Con-
firm that the display goes off, and
then press the { { { { Energy Saver} } } } key
again. The display will return to the
user code entry display.
Ask the user administrator for the
correct login user name and pass-
word.
Contact your administrator.