Elo TouchSystems ET3201L User Manual

Elo TouchSystems ET3201L User Manual

32/42/70” interactive digital signage touchmonitor
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USER MANUAL
Elo Touch Solutions
ET3201L 32" Interactive Digital Signage Touchmonitor
ET4201L 42" Interactive Digital Signage Touchmonitor
ET7001L 70" Interactive Digital Signage Touchmonitor
Interactive Digital Signage Computer Module
SW601990 Rev A
User Manual– Interactive Digital Signage
SW601990
Rev
A, Page 1 of 32

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Summary of Contents for Elo TouchSystems ET3201L

  • Page 1 USER MANUAL Elo Touch Solutions ET3201L 32” Interactive Digital Signage Touchmonitor ET4201L 42” Interactive Digital Signage Touchmonitor ET7001L 70” Interactive Digital Signage Touchmonitor Interactive Digital Signage Computer Module SW601990 Rev A User Manual– Interactive Digital Signage SW601990 A, Page 1 of 32...
  • Page 2 Trademark Acknowledgments AccuTouch, CarrollTouch, Elo (logo), Elo Touch Solutions, Elo TouchSystems, IntelliTouch, iTouch are trademarks of Elo and its Affiliates. Windows is a trademark of Microsoft Corporation. User Manual– Interactive Digital Signage...
  • Page 3: Table Of Contents

    Table of Contents Chapter 1 - Introduction ................4 Chapter 2 – Unpacking ................5 Chapter 3 – Touchmonitor Installation ..........7 Chapter 4 – Computer Module Installation ........9 Chapter 5 – Mounting ................13 Chapter 6 – Operation ................
  • Page 4: Chapter 1 - Introduction

    Chapter 1 - Introduction Product Description Your new Interactive Digital Signage Touchmonitor combines Elo Touch Solutions reliable performance with the latest developments in touchscreen technology and display design. This combination of features creates a natural flow of information between a user and the touchmonitor.
  • Page 5: Chapter 2 - Unpacking

    Chapter 2 – Unpacking Unpacking the Touchmonitor To unpack the touchmonitor, follow these steps: 1. The carton should be oriented in the manner according to its labeling. The hinged plastic locks should be at the ‘bottom’. 2. Open and remove all 4 hinged plastic locks. There are 6 hinged plastic locks for the 7001L unit.
  • Page 6 Note: For your health and safety, it is strongly recommended that at least two people handle, lift, or move these touchmonitors. Elo recommends safe lifting techniques as described in OSHA/NIOSH Guidelines. Check that the following items are present and in good condition: ...
  • Page 7: Chapter 3 - Touchmonitor Installation

    Chapter 3 - Touchmonitor Installation Connector Panel & Interfaces Remove the cable cover on the bottom rear (when viewed in landscape orientation) to access the touchmonitors connector panel. Pictures of the connector panel and interfaces. The OSD connection is in red. 3201L/4201L/7001L Images of monitor back I/O ports with OSD remote Touchmonitor Connections to an External Computer...
  • Page 8 Installing the Touchscreen Technology Software Drivers Elo Touch driver software installation is required for your IDS 01 series touchmonitor in order to utilize all of the features that are available through the Elo Tray. Note: Optical Touchmonitors are capable of working independent of the Elo touch driver, but the Elo Touch features will not be available.
  • Page 9: Chapter 4 - Computer Module Installation

    Chapter 4 Computer Module Installation Installation 1. Use a Phillips head screwdriver to remove the access cover plate on the back of the touchmonitor. 2. Slide the Computer Module all the way into the bay until it snaps into place. 3.
  • Page 10 Touchmonitor & Computer Module Connections 1. Press and hold the touchmonitors power button for 2 seconds to turn on the Computer Module. User Manual– Interactive Digital Signage SW601990 A, Page 10 of 32...
  • Page 11 Operating System Setup ® Windows 7 Operating Systems The initial setup of the operating system takes approximately 5 minutes. Additional time might be needed for different touchcomputer hardware and operating system configurations. You will need to connect an external mouse and/or keyboard into the Computer Module connector panel to execute these steps.
  • Page 12 Installing the Touchscreen Technology Software Drivers for Elo Computer Modules with Windows 7 Visit the Elo Touch Solutions website www.elotouch.com for:  The latest touch driver  Additional touch driver information  Detailed touch driver installation guides  Touch drivers for other operating systems The Computer Module already has the Elo Touch Driver already installed on the computer.
  • Page 13: Chapter 5 - Mounting

    Chapter 5 – Mounting Note: For your health and safety, it is strongly recommended that at least two people handle, lift, or move these touchmonitors. Note: When laying the display face-down (for attaching mounting brackets or stands), protect the glass on the face from scratching and damage.
  • Page 14 Landscape Rear VESA Mount For the 32” and 42” models: A four-hole, 400x400mm mounting pattern is provided on the rear of the monitor. The VESA FDMI-compliant mounting is coded: VESA MOUNT PER MIS-F, 400,400,6MM For the 70” models: A four-hole, 400x400mm mounting pattern is provided on the rear of the monitor. The VESA FDMI-compliant mounting is coded: VESA MOUNT PER MIS-F, 400,400,8MM Refer to www.elotouch.com for dimensional drawings.
  • Page 15 Optional Stand (for 3201L and 4201L Only) User Manual– Interactive Digital Signage SW601990 A, Page 15 of 32...
  • Page 16: Chapter 6 - Operation

    Chapter 6 – Operation Power To turn the touchmonitor on or off, press the touchmonitor power button once. If a computer module is installed into the monitor, then the computer module will also turn on with the monitor. To abruptly power off the Computer Module and touchmonitor, press and hold the touchmonitor power button until the computer shuts off.
  • Page 17 IntelliTouch Touchscreen Technology The IntelliTouch touchscreen can be re-calibrated to your displayed video image, if needed, through the Calibration function in the Elo driver control panel. Calibration will be required if the video source is rotated iTouch and iTouch+ Touchscreen Technology The iTouch and iTouch+ touchscreens can be re-calibrated to your displayed video image, if needed, through the Calibration function in the Elo driver control panel.
  • Page 18 Rotate – A picture can be rotated 360° In addition to the above gestures, Optical units have the ability to pinch and zoom two different pictures at the same time because 4 simultaneous touches are supported. Video An LCD panels native resolution is its width and height measured in number of pixels. In almost all cases, an image displayed on an LCD monitor will look best when your computers output resolution matches the LCD panels native resolution.
  • Page 19 On-Screen Display (OSD) Connected Through the RJ45 Connection Five OSD buttons can be found on the OSD remote. There is an LED light which shows the current state of the monitor. The following are the functions that relate to the designated button. The buttons and their functionality are: Button Function when OSD is not displayed:...
  • Page 20 Using the OSD buttons controls an on-screen graphical user interface which displays on top of your input video, allowing intuitive adjustment of the following display parameters: Parameter Available Adjustment Video Setting Allows the user to switch between which video source to output video on the monitor Allows user to change the H.
  • Page 21 Selects the displays color temperature. The available color temperatures are 9300K, 7500K, 6500K, 5500K, and User Defined. If the User Defined option is selected, the Color user can change the color temperature by changing individual R, G, and B gains on a Temperature scale from 0 to 100.
  • Page 22 Selects which audio source is heard over the monitors. The volume can be muted and unmated. Also the level of the volume can be changed from 0 – 100. Default: 50 If there is no Computer Module plugged in, and the video source is HDMI, the options are: Line In and HDMI.
  • Page 23: Driver Installation

    Audio Audio from the touchmonitor Line In, touchmonitor HDMI, touchmonitor DisplayPort, Computer Module Line In, or Computer Module HDMI or DisplayPort ports can be played over the touchmonitors internal speakers. See the “Audio Source” OSD parameter for details. When headphones are plugged into the headphone output jack, the internal speakers turn off and audio is played over the headphones.
  • Page 24 For Mac OS X and Ubuntu version 11 or higher, these drivers are automatically installed when the system is connected to monitor. To find information on the drivers, do the following: NOTE: The Elo TouchSystems Touchmonitor ID will be different per touch technology. In Mac OS X: Open the Terminal window and under Hardware select USB.
  • Page 25 User Manual– Interactive Digital Signage SW601990 A, Page 25 of 32...
  • Page 26: Chapter 7 - Technical Support

    Chapter 7 – Technical Support If you are experiencing trouble with your touchmonitor, refer to the following suggestions. If the problem persists, please contact your local dealer or contact Elo Touch Solutions Customer Service. Solutions to Common Problems Problem Suggested Troubleshooting Check that the AC power cable is properly The touchmonitor does not respond when connected.
  • Page 27: Chapter 8 - Safety & Maintenance

    Chapter 8 Safety & Maintenance Safety To avoid risk of electric shock, follow all safety notices and do not disassemble the touchmonitor or Computer Module. They are not user-serviceable. Do not block or insert anything inside any of the ventilation slots. The touchmonitor is equipped with a 3-wire, grounding power cord.
  • Page 28: Care And Handling

    Care and Handling The following tips will help keep your touchmonitor functioning at an optimal level:  Disconnect the AC power cable before cleaning.  To clean the display unit cabinet, use a cloth lightly dampened with a mild detergent. ...
  • Page 29: Chapter 9 - Regulatory Information

    Chapter 9 - Regulatory Information I. Electrical Safety Information: Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturers label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed.
  • Page 30 by using one or more of the following measures: i) Move the digital device away from the affected receiver. ii) Reposition (turn) the digital device with respect to the affected receiver. iii) Reorient the affected receivers antenna. iv)Plug the digital device into a different AC outlet so the digital device and the receiver are on different branch circuits.
  • Page 31: Chapter 10 - Warranty Information

    Chapter 10 – Warranty Information Except as otherwise stated herein, or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. The warranty for the touchmonitors, Computer Module, and their components is 3 (three) years. Seller makes no warranty regarding the model life of components.
  • Page 32: Product Information

    Check out Elo’s Website! www.elotouch.com Get the latest...  Product Information  Specifications  News on upcoming events  Press releases  Software drivers  TouchMonitor Newsletter Getting in Touch with Elo To find out more about Elo’s extensive range of touch solutions, visit our website at www.elotouch.com, or simply call the office nearest you: North America Latin America...

This manual is also suitable for:

Et4201lEt7001l

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