Elo TouchSystems ET3201L User Manual
32/42/55/70” interactive digital signage touchmonitor
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Summary of Contents for Elo TouchSystems ET3201L
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Page 1: User Manual
USER MANUAL Elo Touch Solutions ET3201L 32” Interactive Digital Signage Touchmonitor ET4201L 42” Interactive Digital Signage Touchmonitor ET5501L 55” Interactive Digital Signage Touchmonitor ET7001L 70” Interactive Digital Signage Touchmonitor SW601990 Rev F... - Page 2 Trademark Acknowledgments AccuTouch, CarrollTouch, Elo, Elo (logo), Elo Touch, Elo Touch Solutions, Elo TouchSystems, IntelliTouch, iTouch, SecureTouch, TouchTools and VuPoint are trademarks of Elo and its Affiliates. Windows is a trademark of Microsoft Corporation.
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Page 3: Table Of Contents
Table of Contents Chapter 1 – Introduction ................4 Chapter 2 – Unpacking ................5 Chapter 3 – Touchmonitor Installation ..........6 Chapter 4 – Mounting ................9 Chapter 5 – Operation ................13 Chapter 6 – Technical Support ............... 28 Chapter 7 –... -
Page 4: Chapter 1: Introduction
Chapter 1: Introduction Product Description Your new Interactive Digital Signage (IDS) touchmonitor combines Elo Touch Solutions reliable performance with the latest developments in touchscreen technology and display design. This combination of features creates a natural flow of information between a user and the touchmonitor. -
Page 5: Chapter 2: Unpacking
Chapter 2: Unpacking Unpacking the Interactive Digital Signage Touchmonitor To unpack the IDS, follow these steps: 1. The carton should be oriented in the manner according to its labeling. The hinged plastic locks should be at the ‘bottom’. 2. Open and remove all 4 hinged plastic locks. There are 6 hinged plastic locks for the 7001L unit. -
Page 6: Chapter 3 - Touchmonitor Installation
Chapter 3: IDS Touchmonitor Installation Connector Panel & Interfaces Note: For your health and safety, it is strongly recommended that at least two people (four for the ET7001L) handle, lift, or move these Touchmonitors. Elo recommends safe lifting techniques as described in OSHA/NIOSH Guidelines. - Page 7 IDS Touchmonitor Connections to an External Computer 1. Connect the HDMI cable between the monitor and the video source. 2. Connect the USB touch cable between the monitor and the PC. 3. Select the correct power cable for your region. Connect it between the AC power source and the touchmonitors POWER IN connector.
- Page 8 Installing the IDS Touchscreen Technology Software Drivers The Elo touch driver and the Elo Computer Module driver packs are available with the CD that ships with the touchmonitor. Visit the Elo Touch Solutions website www.elotouch.com for: • Updates to the Elo touch driver •...
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Page 9: Chapter 4: Mounting
Chapter 4: Mounting Note: For your health and safety, it is strongly recommended that at least two people (four are recommended for the ET7001L) handle, lift, or move these touchmonitors. Note: Do NOT lay the display face-down as this can cause damage to the monitor. - Page 10 Landscape Table Top –Refer to the Temperature Control section for table top mode requirements. User Manual: Interactive Digital Signage SW601990 Rev F, Page 10 of 36...
- Page 11 Rear VESA Mount For the 32” and 42” models: A four-hole, 400x400mm mounting pattern is provided on the rear of the monitor. The VESA FDMI-compliant mounting is coded: VESA MOUNT PER MIS-F, 400,400,6MM For the 55” models: A four-hole, 600x600mm mounting pattern is provided on the rear of the monitor. The VESA FDMI-compliant mounting is coded: VESA MOUNT PER MIS-F, 600,600,6MM For the 70”...
- Page 12 Optional Stand (for 3201L and 4201L Only) Elo PN: E455084 User Manual: Interactive Digital Signage SW601990 Rev F, Page 12 of 36...
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Page 13: Chapter 5: Operation
Chapter 5: Operation Power To turn the touchmonitor on or off, press the touchmonitor power button once. If a computer module is installed, then the computer module will also turn on with the monitor. To abruptly power off the computer module and touchmonitor, press and hold the touchmonitor power button until the computer shuts off. - Page 14 IntelliTouch Touchscreen Technology The IntelliTouch and IntelliTouch Plus touchscreens can be re-calibrated to your displayed video image, if needed, through the calibration function in the Elo driver control panel. IntelliTouch Plus monitors require calibration if the video source is rotated. Optical Touchscreens Technology When connected to Windows 7 computers, the touchmonitor can report six simultaneous touches.
- Page 15 Rotate – A picture can be rotated 360° In addition to the above gestures, Optical units have the ability to pinch and zoom three different pictures at the same time because six simultaneous touches are supported. Video An LCD panels native resolution is its width and height measured in number of pixels. In almost all cases, an image displayed on an LCD monitor will look best when your computers output resolution matches the LCD panels native resolution.
- Page 16 On-Screen Display (OSD) Connected Through the RJ45 Connection Five OSD buttons can be found on the OSD remote. There is an LED light which shows the current state of the monitor. The following are the functions that relate to the designated button. The buttons and their functionality are: Button Function when OSD is not displayed:...
- Page 17 Parameter Available Adjustment Main Menu Video Settings, Audio Settings, Color Settings and Other Settings can be selected Video Source, Brightness, Contrast, Black Level, Sharpness and Aspect Ratio are Video Menu available in this menu. Video Source Allows the user to switch between the available video sources. Allows the user to toggle the mute setting.
- Page 18 Allows fine adjustments of the panels pixel dot clock. Clock Not applicable when using HDMI/DisplayPort video or the Computer Module. Allows fine adjustments of the panels pixel dot clock phase. Phase Not applicable when using HDMI/DisplayPort video or the Computer Module. Moves the image horizontally on the display in single-pixel increments.
- Page 19 Selects which language the OSD information is displayed in. The available languages are: English, French, Italian, German, Spanish, Simplified Chinese, Language Traditional Chinese, and Japanese. Default: English. Moves the OSD location left and right on the display. H-Position Default: 50 (centered) Moves the OSD location up and down on the display.
- Page 20 Audio Audio from the touchmonitor Line In, touchmonitor HDMI, touchmonitor DisplayPort, computer module Line In, or computer module HDMI or DisplayPort ports can be played over the touchmonitors internal speakers. See the “Audio Source” OSD parameter for details. When headphones are plugged into the headphone output jack, the internal speakers turn off and audio is played over the headphones.
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Page 21: Driver Installation
For best results, touch the tag directly to the bezel area containing the antenna. Driver Installation Elo Computer Modules (ECMG2-i3 or i5), have all required drivers preinstalled. All required drivers are available online at www.elotouch.com. If drivers are to be installed from the included CD, an external CD-Rom drive is required. - Page 22 NOTE: The Elo Touch Solutions Touchmonitor ID will be different per touch technology. In Mac OS X: Open the Terminal window and under Hardware select USB. A screen that looks like the image below will appear. The available USB devices will be displayed. In Ubuntu versions that support touch: Open a Terminal window and type “lsusb”...
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Page 23: Temperature Control
Temperature Control The IDS 01 Series monitors contain a temperature sensor that provides the user with real-time temperature readings. This reading can be found on the OSD menu by clicking on: Other Menu ► Information ► System Temperature. If the monitor senses temperatures higher than the operating range, the monitor will go into “Thermal Protection Mode.”... - Page 24 Thermal Protection Mode icon will show on the top corner of these menus indicating that the Thermal Protect Mode is active The user will be prompted to shut off the monitor within sixty seconds if the temperature continues to rise after Thermal Protection Mode Step 2 has been enabled. If the system is not manually turned off in sixty seconds, the touchmonitor will automatically turn off to prevent permanent damage to the monitor.
- Page 25 If Thermal Protection Mode Step 2 is reached, the internal temperature needs to first decrease back to the Step 1 temperature and then decrease further to the value required to disable Thermal Protection Mode 1. Example of Thermal Protection Mode for an ET4201L Monitor with 100% Brightness: At Step 1: OSD = 60, Brightness = 80% Normal operation returns if OSD can maintain 55°C or lower temperature for five minutes.
- Page 26 The IDS 01 touchmonitors include a light sensor that adjusts the brightness of the screen in accordance with the ambient light level surrounding the monitor. The Intelligent Brightness Control functions based on the following curve: ET3201L: ET4201L Brightness vs. Ambient Light...
- Page 27 ET5501/7001L Brightness vs. Ambient Light 150 200 250 275 300 350 400 410 420 430 460 480 500 Am bient Light Note: If the Thermal Protection Mode is activated, the Intelligent Brightness Control feature will act within the limits set forth in the Temperature Control section. Video Firmware Upgrade The IDS 01 series touchmonitors contain the ability to update the video firmware with the use of an external computer.
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Page 28: Chapter 6: Technical Support
Chapter 6: Technical Support If you are experiencing trouble with your touchmonitor, refer to the following suggestions. If the problem persists, please contact your local dealer or contact Elo Touch Solutions Customer Service. Solutions to Common Problems Problem Suggested Troubleshooting Check that the AC power cable is properly The Touchmonitor does not respond when connected. -
Page 29: Chapter 7: Safety & Maintenance
Chapter 7: Safety & Maintenance Safety To avoid risk of electric shock, follow all safety notices and do not disassemble the touchmonitor or Computer Module. They are not user-serviceable. Do not block or insert anything inside any of the ventilation slots. The touchmonitor is equipped with a 3-wire, grounding power cord. -
Page 30: Care And Handling
Care and Handling The following tips will help maintain optimal performance of your touchmonitor: • Disconnect the AC power cable before cleaning. • To clean the display, use a cloth lightly dampened with a mild detergent. • It is important that your unit remains dry. Do not get liquids on or inside the unit. In the event that liquid does get inside, have a qualified service technician inspect the unit before you power it on again. -
Page 31: Chapter 8: Regulatory Information
Chapter 8: Regulatory Information I. Electrical Safety Information: Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed. - Page 32 as required by EMC Directive 2004/108/EC as indicated in European Standard EN 55022 Class A and the Low Voltage Directive 2006/95/EC as indicated in European Standard EN 60950-1. General Information to all Users: This equipment generates, uses and can radiate radio frequency energy.
- Page 33 may also present a lethal shock hazard to the user.) If you need additional help, consult your dealer, manufacturer, or an experienced radio or television technician. III. Agency Certifications The following certifications and marks have been issued or declared for this monitor: Argentina S-Mark Japan VCCI Taiwan BSMI...
- Page 34 Explanation of Markings (1). In accordance with the SJ/T11364-2006 requirement, the electronic information products are marked with the following pollution control logo. The Environment-Friendly Use Period for this product is 10 years. The product will not leak or mutate under normal operating conditions listed below, so that the use of this electronic information product will not result in any severe environmental pollution, any bodily injury, or damage to any assets.
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Page 35: Chapter 9: Warranty Information
Chapter 9: Warranty Information For warranty information, go to http://www.elotouch.com/Support/warranty.asp User Manual: Interactive Digital Signage SW601990 Rev F, Page 35 of 36... -
Page 36: Specifications
Check out our website www.elotouch.com Get the latest... • Product Information • Specifications • Upcoming events • Press releases • Software drivers Getting in Touch with Us To find out more about the extensive range of Elo touch solutions, visit our website at www.elotouch.com, or simply call the office nearest you: North America Tel 800-ELO-TOUCH...