Elo TouchSystems ET3201L User Manual
32/42/55/70” interactive digital signage touchmonitor
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Summary of Contents for Elo TouchSystems ET3201L
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Page 1: User Manual
USER MANUAL Elo Touch Solutions ET3201L 32” Interactive Digital Signage Touchmonitor ET4201L 42” Interactive Digital Signage Touchmonitor ET5501L 55” Interactive Digital Signage Touchmonitor ET7001L 70” Interactive Digital Signage Touchmonitor SW601990 Rev E... - Page 2 Elo Touch Solutions, Inc. Disclaimer The information in this document is subject to change without notice. Elo Touch Solutions, Inc. and its Afffiliates (collectively "Elo") makes no representations or warranties with respect to the contents herein, and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose.
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Page 3: Table Of Contents
Table of Contents ................4 Chapter 1 – Introduction ................5 Chapter 2 – Unpacking ..........7 Chapter 3 – Touchmonitor Installation ................9 Chapter 4 – Mounting ................13 Chapter 5 – Operation ............... 28 Chapter 6 – Technical Support ............ -
Page 4: Chapter 1: Introduction
Chapter 1: Introduction Product Description Your new Interactive Digital Signage (IDS) touchmonitor combines Elo Touch Solutions reliable performance with the latest developments in touchscreen technology and display design. This combination of features creates a natural flow of information between a user and the touchmonitor. -
Page 5: Chapter 2: Unpacking
Chapter 2: Unpacking Unpacking the Interactive Digital Signage Touchmonitor To unpack the IDS, follow these steps: 1. The carton should be oriented in the manner according to its labeling. The hinged plastic locks should be at the ‘bottom’. 2. Open and remove all 4 hinged plastic locks. There are 6 hinged plastic locks for the 7001L unit. -
Page 6: Chapter 3 - Touchmonitor Installation
Chapter 3: IDS Touchmonitor Installation Connector Panel & Interfaces Note: For your health and safety, it is strongly recommended that at least two people (four for the ET7001L) handle, lift, or move these Touchmonitors. Elo recommends safe lifting techniques as described in OSHA/NIOSH Guidelines. - Page 7 IDS Touchmonitor Connections to an External Computer 1. Connect the HDMI cable between the monitor and the video source. 2. Connect the USB touch cable between the monitor and the PC. 3. Select the correct power cable for your region. Connect it between the AC power source and the touchmonitors POWER IN connector.
- Page 8 IntelliTouch Plus units are HID compatible, but will require the Elo driver if touch calibration is required. Optical units are HID compatible and do not require an Elo touch driver. If an Elo touch driver has previously been installed on the host computer, remove this driver by opening Control Panel and selecting to remove the driver completely.
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Page 9: Chapter 4: Mounting
Chapter 4: Mounting Note: For your health and safety, it is strongly recommended that at least two people (four are recommended for the ET7001L) handle, lift, or move these touchmonitors. Note: When laying the display face-down (for attaching mounting brackets or stands), protect the glass on the face from scratching and damage. - Page 10 Landscape Table Top –Refer to the Temperature Control section for table top mode requirements. User Manual: Interactive Digital Signage SW601990 Rev E, Page 10 of 36...
- Page 11 Rear VESA Mount For the 32” and 42” models: A four-hole, 400x400mm mounting pattern is provided on the rear of the monitor. The VESA FDMI-compliant mounting is coded: VESA MOUNT PER MIS-F, 400,400,6MM For the 55” models: A four-hole, 600x600mm mounting pattern is provided on the rear of the monitor. The VESA FDMI-compliant mounting is coded: VESA MOUNT PER MIS-F, 600,600,6MM For the 70”...
- Page 12 Optional Stand (for 3201L and 4201L Only) Elo PN: E455084 User Manual: Interactive Digital Signage SW601990 Rev E, Page 12 of 36...
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Page 13: Chapter 5: Operation
Chapter 5: Operation Power To turn the touchmonitor on or off, press the touchmonitor power button once. If a computer module is installed, then the computer module will also turn on with the monitor. To abruptly power off the computer module and touchmonitor, press and hold the touchmonitor power button until the computer shuts off. - Page 14 IntelliTouch Touchscreen Technology The IntelliTouch and IntelliTouch Plus touchscreens can be re-calibrated to your displayed video image, if needed, through the calibration function in the Elo driver control panel. IntelliTouch Plus monitors require calibration if the video source is rotated. Optical Touchscreens Technology When connected to Windows 7 computers, the touchmonitor can report six simultaneous touches.
- Page 15 Rotate – A picture can be rotated 360° In addition to the above gestures, Optical units have the ability to pinch and zoom three different pictures at the same time because six simultaneous touches are supported. Video An LCD panels native resolution is its width and height measured in number of pixels. In almost all cases, an image displayed on an LCD monitor will look best when your computers output resolution matches the LCD panels native resolution.
- Page 16 On-Screen Display (OSD) Connected Through the RJ45 Connection Five OSD buttons can be found on the OSD remote. There is an LED light which shows the current state of the monitor. The following are the functions that relate to the designated button. The buttons and their functionality are: Button Function when OSD is not displayed:...
- Page 17 Parameter Available Adjustment Video Settings, Audio Settings, Color Settings and Other Settings can be selected Main Menu Video Source, Brightness, Contrast, Black Level, Sharpness and Aspect Ratio are Video Menu available in this menu. Video Source Allows the user to switch between the available video sources. Allows the user to toggle the mute setting.
- Page 18 Switches the scaling method between Fill Screen and Fill to Aspect Ratio. Default: Fill Screen Fill Screen – Scales the X- and Y-dimensions of the input video (up or down as needed) to the displays native resolution. Fill Aspect Ratio – Assuming a landscape orientation and an input video with aspect ratio smaller than 16:9, scales the Y-dimension of the input video (up or down as Aspect Ratio needed) to the displays Y-resolution, and scales the X-dimension to maintain the...
- Page 19 Note: Docking Board and the CPU Sensor temperatures are only available if these Temperature features are supported by the computer module. Display information regarding Elo Touch Solutions contact information. Help & Support All touchmonitor adjustments made through the OSD are automatically memorized as soon as they are entered.
- Page 20 OSD and Power Lockouts Press and hold the “Menu” and “>” buttons for two seconds to enable/disable the OSD Locking feature. When the OSD Locking is enabled, pressing any of the Menu, Up, Down, or Select keys will have no effect on the system. Press and hold the “Menu”...
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Page 21: Driver Installation
The location of the RFID antenna is indicated by the arrow in the following location. RFID tags can be read at a distance of up to 40 mm away from the bezel. For best results, touch the tag directly to the bezel area containing the antenna. Driver Installation Elo Computer Modules (ECMG2-i3 or i5), have all required drivers preinstalled. -
Page 22: Temperature Control
For Mac OS X and Ubuntu version 11 or higher, these drivers are automatically installed when the system is connected to monitor. To find information on the drivers, do the following: NOTE: The Elo Touch Solutions Touchmonitor ID will be different per touch technology. In Mac OS X: Open the Terminal window and under Hardware select USB. - Page 23 operating range, the monitor will go into “Thermal Protection Mode.” This mode allows the monitor to remain operational during brief periods of use outside of its operating range. Example of OSD showing the Video Board Temperature In Thermal Protection Mode, the monitor will reduce the backlight brightness to bring the internal temperature back within operating range.
- Page 24 Thermal Protection Mode icon will show on the top corner of these menus indicating that the Thermal Protect Mode is active The user will be prompted to shut off the monitor within sixty seconds if the temperature continues to rise after Thermal Protection Mode Step 2 has been enabled. If the system is not manually turned off in sixty seconds, the touchmonitor will automatically turn off to prevent permanent damage to the monitor.
- Page 25 Example of Thermal Protection Mode for an ET4201L Monitor with 100% Brightness: At Step 1: OSD = 60, Brightness = 80% Normal operation returns if OSD can maintain 55°C or lower temperature for five minutes. At Step 2: OSD = 65, Brightness = 72% Return to Step 1 if OSD can maintain 60°C or lower temperature for five minutes.
- Page 26 ET3201L: ET4201L Brightness vs. Ambient Light 100 140 190 220 250 300 350 360 370 400 420 440 460 480 500 Am bient Light (nits) User Manual: Interactive Digital Signage SW601990 Rev E, Page 26 of 36...
- Page 27 ET5501/7001L Brightness vs. Ambient Light 150 200 250 275 300 350 400 410 420 430 460 480 500 Am bient Light Note: If the Thermal Protection Mode is activated, the Intelligent Brightness Control feature will act within the limits set forth in the Temperature Control section. Video Firmware Upgrade The IDS 01 series touchmonitors contain the ability to update the video firmware with the use of an external computer.
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Page 28: Chapter 6: Technical Support
Chapter 6: Technical Support If you are experiencing trouble with your touchmonitor, refer to the following suggestions. If the problem persists, please contact your local dealer or contact Elo Touch Solutions Customer Service. Solutions to Common Problems Problem Suggested Troubleshooting... -
Page 29: Chapter 7: Safety & Maintenance
Elo Touchmonitor. Use of an unauthorized power cord may invalidate your warranty. Ensure that the system is maintained and runs within the specified environmental conditions listed in the products specifications available on the Elo Touch Solutions website www.elotouch.com. Environmental conditions for transportation and storage... -
Page 30: Care And Handling
Care and Handling The following tips will help maintain optimal performance of your touchmonitor: Disconnect the AC power cable before cleaning. To clean the display, use a cloth lightly dampened with a mild detergent. It is important that your unit remains dry. Do not get liquids on or inside the unit. In the event that liquid does get inside, have a qualified service technician inspect the unit before you power it on again. -
Page 31: Chapter 8: Regulatory Information
Chapter 8: Regulatory Information I. Electrical Safety Information: Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed. - Page 32 as required by EMC Directive 2004/108/EC as indicated in European Standard EN 55022 Class A and the Low Voltage Directive 2006/95/EC as indicated in European Standard EN 60950-1. General Information to all Users: This equipment generates, uses and can radiate radio frequency energy.
- Page 33 may also present a lethal shock hazard to the user.) If you need additional help, consult your dealer, manufacturer, or an experienced radio or television technician. III. Agency Certifications The following certifications and marks have been issued or declared for this monitor: Argentina S-Mark Japan VCCI Taiwan BSMI...
- Page 34 Explanation of Markings (1). In accordance with the SJ/T11364-2006 requirement, the electronic information products are marked with the following pollution control logo. The Environment-Friendly Use Period for this product is 10 years. The product will not leak or mutate under normal operating conditions listed below, so that the use of this electronic information product will not result in any severe environmental pollution, any bodily injury, or damage to any assets.
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Page 35: Chapter 9: Warranty Information
Chapter 9: Warranty Information Visit http://www.elotouch.com/Support/warranty.asp User Manual: Interactive Digital Signage SW601990 Rev E, Page 35 of 36... -
Page 36: Specifications
Upcoming events Press releases Software drivers Getting in Touch with Us To find out more about the extensive range of Elo touch solutions, visit our website at www.elotouch.com, or simply call the office nearest you: Tel 800-ELO-TOUCH North America...