USER MANUAL Elo Touch Solutions ET3201L 32” Interactive Digital Signage Touchmonitor ET4201L 42” Interactive Digital Signage Touchmonitor ET5501L 55” Interactive Digital Signage Touchmonitor ET7001L 70” Interactive Digital Signage Touchmonitor ET7001LT 70” Interactive Digital Signage Touchmonitor SW601990 Rev J...
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Trademark Acknowledgments AccuTouch, CarrollTouch, Elo, Elo (logo), Elo Touch, Elo Touch Solutions, Elo TouchSystems, IntelliTouch, iTouch, SecureTouch, TouchTools and VuPoint are trademarks of Elo and its Affiliates. Windows is a trademark of Microsoft Corporation.
For your health and safety, it is strongly recommended that at least two people (four for the ET7001L/ET7001LT) handle, lift, and/or move these touchmonitors. This manual contains information that is important for the proper setup and maintenance of the IDS and optional computer module.
Chapter 2: Unpacking Unpacking the Interactive Digital Signage Touchmonitor To unpack the IDS, follow these steps: 1. The carton should be oriented in the manner according to its labeling. The hinged plastic locks should be at the ‘bottom’. 2. Open and remove all 4 hinged plastic locks. There are 6 hinged plastic locks for the 7001L unit.
Chapter 3: IDS Touchmonitor Installation Connector Panel & Interfaces Note: For your health and safety, it is strongly recommended that at least two people (four for the ET7001L/ET7001LT) handle, lift, or move these Touchmonitors. Elo recommends safe lifting techniques as described in OSHA/NIOSH Guidelines.
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IDS Touchmonitor Connections to an External Computer 1. Connect the HDMI cable between the monitor and the video source. 2. Connect the USB touch cable between the monitor and the PC. 3. Select the correct power cable for your region. Connect it between the AC power source and the touchmonitors POWER IN connector.
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Installing the IDS Touchscreen Technology Software Drivers The Elo touch driver and the Elo Computer Module driver packs are available with the CD that ships with the touchmonitor. Visit the Elo Touch Solutions website www.elotouch.com for: • Updates to the Elo touch driver •...
Chapter 4: Mounting Note: For your health and safety, it is strongly recommended that at least two people (four are recommended for the ET7001L/ET7001LT) handle, lift, or move these touchmonitors. Note: Do NOT lay the display face-down as this can cause damage to the monitor.
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Landscape Table Top –Refer to the Temperature Control section for table top mode requirements. User Manual: Interactive Digital Signage SW601990 Rev J, Page 10 of 37...
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Rear VESA Mount For the 32” and 42” models: A four-hole, 400x400mm mounting pattern is provided on the rear of the monitor. The VESA FDMI-compliant mounting is coded: VESA MOUNT PER MIS-F, 400,400,6MM For the 55” models: A four-hole, 600x600mm mounting pattern is provided on the rear of the monitor. The VESA FDMI-compliant mounting is coded: VESA MOUNT PER MIS-F, 600,600,6MM For the 70”...
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Optional Stand (for 3201L and 4201L Only) Elo PN: E455084 Optional Wall Mounts Kits (detailed information available on the MS drawing for each size): Consult the wall mount user guide for detailed information located under the Support tab on each IDS touchmonitor size.
100 - 240Vac 50/60 Hz 3.6 – 1.5 A ET5501L 100 - 240Vac 50/60 Hz 5 – 2.1 A ET7001L/ET7001LT 100 - 240Vac 50/60 Hz 5 – 2.1 A User Manual: Interactive Digital Signage SW601990 Rev J, Page 13 of 37...
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IntelliTouch Touchscreen Technology The IntelliTouch and IntelliTouch Plus touchscreens can be re-calibrated to your displayed video image, if needed, through the calibration function in the Elo driver control panel. IntelliTouch Plus monitors require calibration if the video source is rotated. Optical Touchscreens Technology When connected to Windows 7 or Win 8.1 computers, the touchmonitor can report six simultaneous touches.
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Rotate – A picture can be rotated 360° In addition to the above gestures, Optical units have the ability to pinch and zoom three different pictures at the same time because six simultaneous touches are supported. Video An LCD panels native resolution is its width and height measured in number of pixels. In almost all cases, an image displayed on an LCD monitor will look best when your computers output resolution matches the LCD panels native resolution.
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On-Screen Display (OSD) Connected Through the RJ45 Connection Five OSD buttons can be found on the OSD remote. There is an LED light which shows the current state of the monitor. The following are the functions that relate to the designated button. The buttons and their functionality are: Button Function when OSD is not displayed:...
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Parameter Available Adjustment Main Menu Video Settings, Audio Settings, Color Settings and Other Settings can be selected Video Source, Brightness, Contrast, Black Level, Sharpness and Aspect Ratio are Video Settings available in this menu. Video Source Allows the user to switch between the available video sources. Allows the user to toggle the mute setting.
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Allows fine adjustments of the panels pixel dot clock. Clock Not applicable when using HDMI/DisplayPort video or the Computer Module. Allows fine adjustments of the panels pixel dot clock phase. Phase Not applicable when using HDMI/DisplayPort video or the Computer Module. Moves the image horizontally on the display in single-pixel increments.
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OSD menu: The Horizontal position, vertical position and OSD timer can be changed from here. Language Settings can be changed Recall Defaults: set the system back to the preset standards Information: display information about the monitor and system MDC Protocol: allows the user to choose between DDC/CI and RS232 mode for the MDC utility Other Settings Support &...
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OSD and Power Lockouts Press and hold the “Menu” and “>” buttons for one seconds to enable/disable the OSD Locking feature. When the OSD Locking is enabled, pressing any of the Menu, Up, Down, or Select keys will have no effect on the system. Press and hold the “Menu”...
The list of RFID protocols that can be read are: • ISO-14443-A • ISO-14443-B • ISO-15693 The RFID features Peer-to-Peer applications and the Read and Write functionality. The location of the RFID antenna is indicated by the arrow in the following location. RFID tags can be read at a distance of up to 40 mm away from the bezel.
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Click on Device Manager Highlight one of the devices that has a warning label and click “Update Driver” Click the option “Browse My Computer for Driver Software” Choose the path to your CD-Rom drive and click “Next” Let the device software component be installed and then proceed to the next device. Do this for all of the devices that have the warning label.
Temperature Control The IDS 01 Series monitors contain a temperature sensor that provides the user with real-time temperature readings. This reading can be found on the OSD menu by clicking on: Other Menu ► Information ► System Temperature. If the monitor senses temperatures higher than the operating range, the monitor will go into “Thermal Protection Mode.”...
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Temperature (°C) ET32/4201L ET5501L ET7001L/ET7001LT In the event that Thermal Protection Mode Step 1 or 2 has been enabled, the monitor will resume full operational capabilities after the OSD temperature decreases to the values set forth in the table below. These temperatures must be retained for at least five minutes.
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Monitor Size (°C) ET32/4201L ET5501L ET7001L/ET7001LT If Thermal Protection Mode Step 2 is reached, the internal temperature needs to first decrease back to the Step 1 temperature and then decrease further to the value required to disable Thermal Protection Mode 1.
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Intelligent Brightness Control The IDS 01 touchmonitors include a light sensor that adjusts the brightness of the screen in accordance with the ambient light level surrounding the monitor. The Intelligent Brightness Control functions based on the following curve: ET3201L: User Manual: Interactive Digital Signage SW601990 Rev J, Page 26 of 37...
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Video Firmware Upgrade The IDS 01 series touchmonitors contain the ability to update the video firmware with the use of an external computer. Contact Elo customer service for information on how to upgrade the video firmware. User Manual: Interactive Digital Signage SW601990 Rev J, Page 28 of 37...
Chapter 6: Technical Support If you are experiencing trouble with your touchmonitor, refer to the following suggestions. If the problem persists, please contact your local dealer or contact Elo Touch Solutions Customer Service. Solutions to Common Problems Problem Suggested Troubleshooting Check that the AC power cable is properly The Touchmonitor does not respond when connected.
Chapter 7: Safety & Maintenance Safety To avoid risk of electric shock, follow all safety notices and do not disassemble the touchmonitor or Computer Module. They are not user-serviceable. Do not block or insert anything inside any of the ventilation slots. The touchmonitor is equipped with a 3-wire, grounding power cord.
Care and Handling The following tips will help maintain optimal performance of your touchmonitor: • Disconnect the AC power cable before cleaning. • To clean the display, use a cloth lightly dampened with a mild detergent. • It is important that your unit remains dry. Do not get liquids on or inside the unit. In the event that liquid does get inside, have a qualified service technician inspect the unit before you power it on again.
Chapter 8: Regulatory Information I. Electrical Safety Information: Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed.
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as required by EMC Directive 2004/108/EC as indicated in European Standard EN 55022 Class A and the Low Voltage Directive 2006/95/EC as indicated in European Standard EN 60950-1. General Information to all Users: This equipment generates, uses and can radiate radio frequency energy.
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emission levels and may also present a lethal shock hazard to the user.) If you need additional help, consult your dealer, manufacturer, or an experienced radio or television technician. III. Agency Certifications The following certifications and marks have been issued or declared for this monitor: Argentina S-Mark Japan VCCI Taiwan BSMI...
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Explanation of Markings (1). In accordance with the SJ/T11364-2006 requirement, the electronic information products are marked with the following pollution control logo. The Environment-Friendly Use Period for this product is 10 years. The product will not leak or mutate under normal operating conditions listed below, so that the use of this electronic information product will not result in any severe environmental pollution, any bodily injury, or damage to any assets.
Chapter 9: Warranty Information For warranty information, go to http://www.elotouch.com/Support/warranty.asp User Manual: Interactive Digital Signage SW601990 Rev J, Page 36 of 37...
Check out our website www.elotouch.com Get the latest... • Product Information • Specifications • Upcoming events • Press releases • Software drivers Getting in Touch with Us To find out more about the extensive range of Elo touch solutions, visit our website at www.elotouch.com, or simply call the office nearest you: North America Tel 800-ELO-TOUCH...