You Call. For Service - Maytag MER6871AAW User Manual

BEFORE YOU CALl. FOR SERVICE
FOR MOST CONCERNS,TRY
THESE FIRST:
I Checkif ovencontrolshave beenprop-
erly set.
I Check to be sure plug is securely in-
serted into receptacle.
I Checkorre-setcircuitbreaker.Checkor
replacefuse.
I Checkpowersupply.
PART OR ALL OF APPLIANCE
DOESNOT WORK.
NOTE: On Canadian models during a
self-cleancycle- glass-ceramiccook-
ing surfacewillnot operate,and thetwo
frontelements on coil element models
will not operate.
I Check if surface and/or oven controls
havebeen properlyset. See pgs. 3 & 5.
I Checkif ovendooris unlockedafter self-
cleancycle. See pg. 11.
I Checkif ovenisset fora delayedcook or
cleanprogram.See pgs. 8 & !1.
I Upperovenmay be in a toastingopera-
tion. Lowerovenwill operatewhen the
toastingoperationis completed.
I Check if coil element is properly in-
stalled or needs to be replaced, See
pg, 4.
GLASS-CERAMICSURFACE
SHOWS WEAR.
1. Tinyscratchesor abrasions,
I Cooktopand pan bottomare clean,
Do not slideglass or metal pans
across top. Make sure pan bottomis
not rough,Use the recommended
cleaningagents.See pg. 12,
2. Metal marks.
! Do not slidemetal pansacross top.
When cool, cleanwith Cooktop
CleaningCreme.See pg. !2.
3, Brownstreaksand specks.
I Spills not removedpromptly,Wiping
with soiledcloth or sponge. Pan
bottom notclean.
4. Areaswith a metallicsheen.
I Mineraldepositsfromwater andfood.
5. Pitting or flaking.
I Sugaryboiloversthat were not
removedpromptly.See pg. 12,
BAKINGRESULTS ARE NOTAS
EXPECTEDOR DIFFER FROM
PREVIOUSOVEN.
! Make sure the oven vent has not been
blocked. See pg. 10 for location.
I Checkto make sure range is level,
I Temperaturesoften vary between a new
oven and an old one. As ovens age, the
oven temperatureoften "drifts" and may
become hotter or cooler. See pg. 9 for
instructionson adjusting the oventempera-
ture. NOTE: It is not recommendedto
adjust the temperatureif only one or two
recipesare in question.
! Checkthat oventemperatureis decreased
by25° F when convectbaking.
I See "Cooking Made Simple"booklet for
moreinformationon bakewareand baking.
FOOD IS NOT BROILING PROPERLY
OR SMOKES EXCESSIVELY.
I Check oven rack positions.Food may be
too close to element.
I Broil elementwas not preheated.
I Aluminumfoil was incorrectlyused. Never
line the broiler insert with foil.
I Ovendoorwasclosedduringbroiling. Leave
the door open to the first stop position
(about4 inches).
i Trim excessfat from meat before broiling.
I A soiledbroiler pan was used.
OVENWILL NOT SELF-CLEAN.
I Checkto make surethe cycleis notset for
a delayedstart. See pg. 11.
! Checkif door is closed.
OVEN DID NOT CLEAN PROPERLY.
I Longercleaningtime may be needed.
I Excessive spillovers, e speciallysugaryand/
or acidfoods,werenot removedpriorto the
self-cleancycle.
OVEN DOORWILL NOT UNLOCK
AFTER SELF-CLEAN CYCLE.
I Oven interioris still hot. Allow about one
hour for the oven to cool after the comple-
tion of a self-cleancycle. Thedoor can be
opened whentheLOC indicatorword is not
displayed.
Both ovens will lock when either oven is
cleaned.
MOISTURE COLLECTS ON OVEN
WINDOW OR STEAM COMES FROM
OVEN VENT.
I This is normalwhen cookingfoods high in
moisture.
II Excessivemoisturewas usedwhen clean-
ing the window.
THERE IS A STRONG ODOR OR
LIGHT SMOKE WHEN OVEN IS
TURNED ON.
I This is normal for a new range and will
disappearaftera fewuses. Initiatinga clean
cyclewilt "bum off" the odorsmore quickly.
I Turningon a ventilationfanwil!help remove
the smokeand/orodor.
I Excessivefood soils on the oven bottom.
Use a self-cleancycle.
STEAM COMES FROM VENT AREA.
I Whenhigh moisturefoods arecookedin the
upper oven, steam may be visible coming
from the vent area.This is normal.
"F" PLUS A NUMBERAND THE
MESSAGE:"CALL AN AUTHORIZED
SERVICEROR 888-462-9824"*
This is called a fault code. If a fault code
appears in the display and beeps sound,
presstheCANCELpad. Ifthefaultcodeand
beeps continue, disconnect power to the
appliance.Wait a few minutes,then recon-
nect power. If fault code and beeps still
continue,disconnect p owertotheappliance
and call an authorizedservicer.
Ifthe ovenis heavilysoiled,excessiveflare-
upsmay resultin a fault codeduringa clean
cycle. Press CANCEL pad and allow the
oven to cool for one hour, then reset the
ctean cycle, if the fault code and beeps still
continue,disconnect p owerto theappliance
and calt an authorizedservicer.
* FOR PRIORITYONE SERVICE CALL T OLL-FREE
1-888-4MAYTAG (1-888-462-9824).