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Before You Call For Service
FOR MOST CONCERNS, TRY
THESE FIRST:
Check if oven controls have been prop-
erly set.
Check to be sure plug is securely in-
serted into receptacle.
Check or re-set circuit breaker. Check or
replace fuse.
Check power supply.
PART OR ALL OF APPLIANCE
DOES NOT WORK.
NOTE: On Canadian models, glass ce-
ramic cooking surface will not operate
during a self-clean cycle.
Check if surface and/or oven controls
have been properly set. See pgs. 4 & 6.
Check if oven door is unlocked after self-
clean cycle. See pg. 11.
Check if oven is set for a delayed cook or
clean program. See pgs. 8 & 11.
GLASS-CERAMIC
SURFACE SHOWS WEAR.
1.
Tiny scratches or abrasions.
Make sure cooktop and pan bottom
are clean. Do not slide glass or metal
pans across top. Make sure pan
bottom is not rough. Use the recom-
mended cleaning agents. See pg. 12.
2.
Metal marks.
Do not slide metal pans across
top. When cool, use the recommended
cleaning agents. See pg. 12.
3.
Brown streaks and specks.
Spills not removed promptly.
Wiping with soiled cloth or
sponge. Pan bottom not clean.
4.
Areas with a metallic sheen.
Mineral deposits from water
and food.
5.
Pitting or flaking.
Sugary boilovers that were not
removed promptly. See pg. 12.
BAKING RESULTS ARE NOT AS
EXPECTED OR DIFFER FROM
PREVIOUS OVEN.
Make sure the oven vent has not been
blocked. See pg. 6 for location.
Check to make sure range is level.
Temperatures often vary between a new
oven and an old one. As ovens age, the
oven temperature often "drifts" and may
become hotter or cooler. See pg. 10 for
instructions on adjusting the oven tem-
perature. NOTE: It is not recommended
to adjust the temperature if only one or
two recipes are in question.
See "Cooking Made Simple" for more
information on bakeware and baking.
Was the correct Speed Option selected?
See page 9.
FOOD IS NOT BROILING PROPERLY
OR SMOKES EXCESSIVELY.
Check oven rack positions. Food may be
too close to element.
Broil element was not preheated.
Aluminum foil was incorrectly used. Never
line the broiler insert with foil.
Oven door was closed during broiling.
Leave the door open to the first stop
position (about 4 inches).
Trim fat from meat before broiling.
A soiled broiler pan was used.
OVEN WILL NOT SELF-CLEAN.
Check to make sure the cycle is not set
for a delayed start.
Check if door is closed.
OVEN DID NOT CLEAN PROPERLY.
Longer cleaning time may be needed.
Excessive spillovers, especially sugary
and/or acid foods, were not removed
prior to the self-clean cycle.
OVEN DOOR WILL NOT UNLOCK
AFTER SELF-CLEAN CYCLE.
Oven interior is still hot. Allow about one
hour for the oven to cool after the comple-
tion of a self-clean cycle. The door can be
opened when the LOCK indicator word is
not displayed.
MOISTURE COLLECTS IN
OVEN OR ON OVEN WINDOW.
This is normal when cooking foods high
in moisture.
Excessive moisture was used when
cleaning the window.
More moisture will be seen when a
Speed Option is selected. This is nor-
mal.
THERE IS A STRONG ODOR OR
LIGHT SMOKE WHEN OVEN IS
TURNED ON.
This is normal for a new range and will
disappear after a few uses. Initiating a
clean cycle will "burn off" the smells
more quickly.
Turning on a ventilation fan will help
remove the smoke and/or odor.
There are excessive food soils on the
oven bottom. Use a self-clean cycle.
"F" PLUS A NUMBER AND THE
MESSAGE: "CALL AN AUTHORIZED
SERVICER OR 888-462-9824"
This is called a fault code. If a fault code
appears in the display and beeps sound,
press the CANCEL pad. If the fault
code and beeps continue, disconnect
power to the appliance. Wait a few min-
utes, then reconnect power. If fault code
and beeps still continue, disconnect
power to the appliance and call an au-
thorized servicer.
If the oven is heavily soiled, excessive
flare-ups may result in a fault code dur-
ing a clean cycle. Press CANCEL pad
and allow the oven to cool for one hour,
then reset the clean cycle. If the fault
code and beeps still continue, discon-
nect power to the appliance and call an
authorized servicer.
F
P
O
S
OR
RIORITY
NE
ERVICE CALL
-
1-888-4MAYTAG
TOLL
FREE
(1-888-462-9824).
14
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