Hoover U5473-900 Owner's Manual page 16

If a minor problem occurs, it usually can be solved quite easily when the cause is found by using the
checklist below.
Any other servicing should be done by an autho.ffzed service representative.
WARNING
TO reduce risk of personal injury - unplug vacuum before servicing.
POSSIBLE REASON POSSIBLE SOLUTION PROBLEM
Cleaner won't
run
Cleaner/tools
won't pick up
Cleaner hard to
push
2. No voltage in ,wall receptacle
4. Thermal protector activated
2, Agitator brushroll worn
4. Incorrect carpet height setting
1. Incorrect carpet height setting
2. Check fuse or breaker
4, Allow cleaner to cool for 30 minutes (this
w_ll reset the thermal protector)
2. Replace brushrell
4. Move nozzle control knob to lower setting
1. Move carpet height control to a higher
setting
To obtain approved Hoover _ service and genuine HooveP partS, locate the nearest Authorized Hooved'
Warranty Service Dealer (Depot) by:
• Checking the Yellow Pages under "Vacuum Cleaners '°or "Household".
• Visit our website at hoover, corn (U.S. Customers) or hoover.ca (Canadian customers).
Follow the service center link to find the service outlet nearest you.
• For an automated refer_aI of authorized service ouUet locations call 1-800-944-9200,
Do not send your vacuum to Hoover _, Inc., Company in Glenwillow for service. This willonly result in delay.
If you need further assistance:
TO speak with a customer service representative ca111-800-263-_376; Mon-Fd 8am-Tpm EST. In Canada,
contact Hoover _ Canada, Toronto: 755 Progress Ave., Scarborough, ON M'I H 2W7 OR HooveP Canada,
Edmonton: 18t29-111 Ave., Edmonton, AB T5W 2P2, Phone: 1-800-263-6376, Mon-Fd 8am-7pm EST.
Always identify your vacuum by the complete model number when requesting information or ordering parts.
(The model number appears on the bottom of the vacuum.)
Please do not return this product to the store.
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