Miscellaneous Problems - Oki C9300 User Manual

MISCELLANEOUS PROBLEMS

The power is on, but the printer does not go online.
Possible cause
Bad connection
Print processing does not start.
Possible cause
Printer error.
Print processing cancels.
Possible cause
The printer interface cable is faulty.
The time out setting is too short.
Printer makes a strange noise.
Possible cause
The printer is not horizontal.
There are scraps of paper or
other foreign matter inside the
printer.
The top cover is not firmly shut.
Remedy
Switch off the printer and disconnect the power
cable. Reconnect power cable and switch the
printer on. If this does not clear the fault, call for
service.
Remedy
Check the control panel. If an error message is
displayed, correct the problem.
Remedy
Place the printer on a stable, level
surface.
Check the inside of the printer and
remove any such objects.
Press the left and right sides of the top
cover.
C9300/C9500 Troubleshooting • 389
Remedy
Replace the printer interface cable.
Reset the time out to a higher value.