Oki C9500 Maintenance Manual
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Oki C9500 Maintenance Manual

Oki C9500 Maintenance Manual

Color led page printer
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See also: Reference Manual , User Manual
Oki Data CONFIDENTIAL
C9500 /C9300
Color LED Page Printer
MAINTENANCE
MANUAL
ODA
050225A (rev.6)
1 / 198
41956001TH Rev.6

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Summary of Contents for Oki C9500

  • Page 1: Maintenance Manual

    Oki Data CONFIDENTIAL C9500 /C9300 Color LED Page Printer MAINTENANCE MANUAL 050225A (rev.6) 1 / 198 41956001TH Rev.6...
  • Page 2 Oki Data CONFIDENTIAL Document Revision History Corrected items Person in Rev.No. Date change Page Description of change 2002-10-23 2002-11-29 NP11 Haruyama 2003-06-06 2.3, 7 22,157 ME4 Ueda Part No. of the Control Panel Bezel 2003-07-14 Add VE Version CU CN11 Yamanaka...
  • Page 3 Although reasonable efforts have been taken in the preparation of this manual to assure its accuracy, this manual may still contain some errors and omissions. OKI will not be liable for any damage caused or alleged to be caused, by the customer or any other person using this maintenance manual to repair, modify, or alter C9500/C9300 in any manner.

  • Page 4: Table Of Contents

    Oki Data CONFIDENTIAL CONTENTS 1. SPECIFICATIONS .................... 7 Basic System Configuration ..................... 7 Printer Engine Specifications ................... 8 Option Configuration ......................9 Specifications ......................... 11 2. PARTS REPLACEMENT ................13 Precautions in Replacing Parts ..................13 Parts Layout ........................15 Replacing Parts ......................
  • Page 5 3.2.5 Recovery Flash ROM data on CU board ............92 3.2.6 Notes on replacing Oki LAN8100e or CU boards equipped with Oki LAN8100e . 92 Adjusting the Density ..................... 92 Paper Thickness Detection Sensitivity Adjustment and Media Thickness Detection Value Check ........................93 3.4.1...
  • Page 6 Oki Data CONFIDENTIAL 5.5.1 LCD message list ................... 105 5.5.2 Preparing for troubleshooting ................. 111 5.5.3 Troubleshooting for abnormal images ............122 Fuse check ........................137 6. WIRING DIAGRAM ..................138 Resistance Check ......................138 Parts Layout on Boards ....................144 7.

  • Page 7: Specifications

    Oki Data CONFIDENTIAL SPECIFICATIONS Basic System Configuration The basic system configuration of C9500/C9300 is illustrated in Figure 1.1. 41956001TH Rev.6...

  • Page 8: Printer Engine Specifications

    Oki Data CONFIDENTIAL Printer Engine Specifications The inside of the printer is composed of the followings: • Electrophotographic Processor • Paper Paths • Controller Block (CU and PU) • Operator Panel • Power Units (High-Voltage Unit and Low-Voltage Unit) Figure 1-2 shows the printer configuration.

  • Page 9: Option Configuration

    Oki Data CONFIDENTIAL Option Configuration The followings are available as options on C9500/C9300. 2nd Tray/ 3rd Tray Note: Don’t use one for C9200/C9400 Duplex Unit Note: Don’t use one for C9200/C9400 High-Capacity Tray Note: Don’t use one for C9200/C9400 Expansion Memory 64/128/256/512MB Note: Don’t use one for...
  • Page 10 Oki Data CONFIDENTIAL (7) Finisher Unit (8) Simplified Color Copy Unit * Equipped with exclusive auto feeder (9) Dual-Purpose Finisher and Copy Unit Table, and Copy Unit Extension Rack Color Copy Unit Extension Rack Dual-Purpose Finisher and Copy Unit Table (10) 2nd/3rd Tray Unit on Casters Note: Don’t use one for...

  • Page 11: Specifications

    (Transparency: Pages per minute) Postal Card, Label, Thick Paper: 12Pages per minute (5) Resolution 600 x 600 dots per inch ( C9300 ) 1200 × 1200 dots per inch ( C9500 ) (6) Power Input 115V~127V , 220V~240V (7) Power Consumption...
  • Page 12 Oki Data CONFIDENTIAL (12) Temperatures and Relative Humidities Temperature Temperature (ºF) Temperature (ºC) Remark 17 to 27ºC (Temperatures to Operating 50 to 89.6 10 to 32 assure full color print quality) Non-Operating 32 to 109.4 0 to 43 Power-off Storage (Max. One Year) -14 to 109.4...

  • Page 13: Parts Replacement

    Oki Data CONFIDENTIAL PARTS REPLACEMENT This section describes the procedure for replacing the parts, assemblies and units in the field.The replacing procedure is given for detachment. To attach, use the reverse procedure. Precautions in Replacing Parts (1) Before replacing the parts, be sure to remove the CA cable and the interface cable.
  • Page 14 Oki Data CONFIDENTIAL [Maintenance Tools] Table 2-1 lists tools necessary to replace the units. Table 2-1 Maintenance Tools Service Tools Q' ty Place of use Remarks No. 1-100 Philips 2~2.5 mm screws screwdriver No. 2-200 Philips 3~5 mm screws screwdriver, Magnetized No.

  • Page 15: Parts Layout

    Oki Data CONFIDENTIAL Parts Layout Figure 2.1 15 / 41956001TH Rev.6...
  • Page 16 Oki Data CONFIDENTIAL [Top Cover Assy] Figure 2.2 16 / 41956001TH Rev.6...
  • Page 17 Oki Data CONFIDENTIAL [Printer Unit-1/2] Figure 2.3 17 / 41956001TH Rev.6...
  • Page 18 Oki Data CONFIDENTIAL [Printer Unit-2/2] Figure 2.4 18 / 41956001TH Rev.6...
  • Page 19 Oki Data CONFIDENTIAL [Cassette Guide Assy (L), (R)] Figure 2.5 19 / 41956001TH Rev.6...
  • Page 20 Oki Data CONFIDENTIAL Figure 2.6 20 / 41956001TH Rev.6...
  • Page 21 Oki Data CONFIDENTIAL [Duplex Unit] Figure 2.7 21 / 41956001TH Rev.6...

  • Page 22: Replacing Parts

    Oki Data CONFIDENTIAL Replacing Parts This section describes how to replace the parts and assemblies illustrated below. C9500/C9300 41960434, 41960432 Print Engine Controller PWB (2.3.23) 41970801 × 4, 41971201 × 4 LED Assy (2.3.2) 41863002 Power-Unit AC-DC Switching (115V) (2.3.35) 41870802 Power-Unit AC-DC Switching (230V) (2.3.35)

  • Page 23: Top Cover

    Oki Data CONFIDENTIAL 2.3.1 Top cover Open the top cover Assy. Unscrew 9 screws 1 to detach the top cover 2. Figure 2-3-1 Top Cover 23 / 41956001TH Rev.6...

  • Page 24: Led Head / Led Spring / Post-Guide

    Oki Data CONFIDENTIAL 2.3.2 LED Head / LED Spring / Post-Guide Open the Top Cover 1. Unplug 3 cables, release 2 hooks and remove the LED Head 2. (At this time, the 2 springs 3, Post-Guide 4 become detached together with the LED Head 2.)

  • Page 25: Top Cover Unit

    Oki Data CONFIDENTIAL 2.3.3 Top Cover Unit Remove the Top Cover. (See Sec. 2.3.1.) Remove the Rear Cover. (See Sec. 2.3.12.) Remove the Front Cover (See Sec. 2.3.11.) Remove the Electrical Chassis. (See Sec. 2. 3. 22.) Unscrew the screws 1 and 2, and remove the Limiters (F) 3 and (R) 4.

  • Page 26: Control Panel Assy / Control Panel Bezel / Led Control Pwb / Toner Sensor / Stack Full Sensor / Control Panel / Control Panel Tape Harness / Eject Roller

    Oki Data CONFIDENTIAL 2.3.4 Control Panel Assy / Control Panel Bezel / LED Control PWB / Toner Sensor / Stack Full Sensor / Control Panel / Control Panel Tape Harness / Eject Roller Remove the Control Panel Bezel 1. Unscrew the screws 2 and remove the Control Panel 3.

  • Page 27: Top Cover Handle / Top Cover Latch / Top Cover Latch Spring

    Oki Data CONFIDENTIAL 2.3.5 Top Cover Handle / Top Cover Latch / Top Cover Latch Spring Unscrew 2 screws 1 and remove the Top Cover Handle 2 and Top Cover Latch 3. (At this time, 2 Top Cover Latch Springs 4 also come off.)

  • Page 28: Eject Guide Assy

    Oki Data CONFIDENTIAL 2.3.6 Eject Guide Assy Unscrew 7 screws 1 and remove the Eject Guide Assy 2. Figure 2-3-6 Eject Guide Assy 28 / 41956001TH Rev.6...

  • Page 29: Cassette Assy / Cover-Blind / Side Cover Assy

    Oki Data CONFIDENTIAL 2.3.7 Cassette Assy / Cover-Blind / Side Cover Assy Take out the Cassette Assy 1. Release 2 joints and remove the Cover-Blind 2. Unscrew 2 screws 3 and remove the stopper 4. Unscrew 5 screws 5, release the claw at the left support of the Side Cover (R) and remove the Side Cover (R) 6.

  • Page 30: Feed Roller

    Oki Data CONFIDENTIAL 2.3.8 Feed Roller Take out the Cassette. (See Sec. 2.3.7.) Release the latch and remove the Feed Rollers 1. Figure 2-3-8 Feed Roller 30 / 41956001TH Rev.6...

  • Page 31: Left Side Cover

    Oki Data CONFIDENTIAL 2.3.9 Left Side Cover Unscrew 4 screws 1 and remove the Left Side Cover 2. Figure 2-3-9 Left Side Cover 31 / 41956001TH Rev.6...

  • Page 32: Face Up Tray

    Oki Data CONFIDENTIAL 2.3.10 Face Up Tray Open the Face Up Tray 1 to the arrow direction, release the joints of the Links 2 (2 joints each) and then remove the Face Up Tray 1. Figure 2-3-10 Face Up Tray 32 / 41956001TH Rev.6...

  • Page 33: Front Cover

    Oki Data CONFIDENTIAL 2.3.11 Front Cover (1) Open the Top Cover 1. (2) Release 2 claws at the Side Cover (R) and remove the Blind Cover 2. (3) Unscrew 6 screws 3 and remove the Front Cover 4. Figure 2-3-11 Front Cover 33 / 41956001TH Rev.6...

  • Page 34: Rear Cover

    Oki Data CONFIDENTIAL 2.3.12 Rear Cover (1) Open the Top Cover 1. (2) Unscrew 6 screws 2 and a screw 3, and remove the Rear Cover 4. Figure 2-3-12 Rear Cover 34 / 41956001TH Rev.6...

  • Page 35: Multipurpose Tray Top Cover / Multipurpose Tray Drive Gear / Ohp Sensor

    Oki Data CONFIDENTIAL 2.3.13 Multipurpose Tray Assy / Multipurpose Tray Cover Assy / Link / Multipurpose Tray Top Cover / Multipurpose Tray Drive Gear / OHP Sensor (1) Remove the Rear Cover (See Sec. 2.3.12.) (2) Remove the Front Cover (See Sec. 2.3.11.) (3) Unscrew 3 screws 1 and remove Multipurpose Tray Top Cover 2.
  • Page 36 Oki Data CONFIDENTIAL [OHP Sensor Replacement] (7) Figure 2-3-13-1 shows the bottom of the multipurpose tray 4. First remove the cover 9 (figure 2-3-13-1). The cover 9 with five protrusions can be disengaged by removing them with a screwdriver etc.

  • Page 37: Drum Contact Assy

    Oki Data CONFIDENTIAL 2.3.14 Drum Contact Assy (1) Insert a screwdriver between the Printer Chassis and Drum Contact Assy 1, and remove the Drum Contact Assy 1. Figure 2-3-14 Drum Contact Assy 37 / 41956001TH Rev.6...

  • Page 38: Media Thickness Sensor Assy

    Oki Data CONFIDENTIAL 2.3.15 Media Thickness Sensor Assy (1) Detach the Cover Seal Sensor 1 and the Thickness Sensor Connector 2. (2) Remove the two screws 3 to demount the Media Thickness Assy. (3) Insert a microdriver(-) between the Thickness Plate Assy 4 and Thickness Sensor Assy 5 to demount the Thickness Sensor Assy 5.

  • Page 39: Registration Roller Assy (A) / Registration Drive Gear (A)

    Oki Data CONFIDENTIAL 2.3.16 Registration Roller Assy (A) / Registration Drive Gear (A) (1) Remove the Front Cover. (See Sec. 2.3.11.) (2) Remove the Rear Cover. (See Sec. 2.3.12.) (3) Remove the Multipurpose Tray. (See Sec. 2.3.13.) (4) Remove the Media Thickness Sensor Assy. (See Sec. 2.3.15.) (5) Remove the screw 1 of the Pickup Stage 2.

  • Page 40: Registration Roller Assy (B)

    Oki Data CONFIDENTIAL 2.3.17 Registration Roller Assy (B) (1) Take out the Cassette Assy. (2) Remove the Front Cover. (See Sec. 2.3.11.) (3) Remove the Rear Cover. (See Sec. 2.3.12.) (4) Remove the Electrical Chassis. (See Sec. 2. 3. 22.) (5) Remove the Registration Clutch.

  • Page 41: Registration Clutch / Registration Motor Assy

    Oki Data CONFIDENTIAL 2.3.18 Registration Clutch / Registration Motor Assy (1) Remove the Left Side Cover. (See Sec. 2.3.9.) (2) Remove the Electrical Chassis. (See Sec. 2. 3. 22.) (3) Unplug the connector, take out the E Ring 1 and dismount the Registration Clutch 2. Unscrew the screws 3 and 4, and remove the Earth Plate 5.

  • Page 42: Id Cooling Fan

    Oki Data CONFIDENTIAL 2.3.19 ID Cooling Fan (1) Unplug the connector 1, unscrew the screws 2 and remove the ID Cooling Fan 3. Note! When mounting the fan, pay attention to the mounting direction. air direction Figure 2-3-19 ID Cooling Fan 42 / 41956001TH Rev.6...

  • Page 43: Color Registration Sensor Assy

    Oki Data CONFIDENTIAL 2.3.20 Color Registration Sensor Assy (1) Unscrew 2 screws 1, unplug 3 connectors and remove the Color Registration Sensor Assy 2. (2) Remove the Earth Plate (B) 3. Connectors Figure 2-3-20 Color Registration Sensor Assy 43 /...

  • Page 44: Duplex Guide Assy

    Oki Data CONFIDENTIAL 2.3.21 Duplex Guide Assy (1) Release the latch and remove the Duplex Guide Assy 1. (2) Remove the springs 2. Main Chassis (L) Figure 2-3-21 Duplex Guide Assy 44 / 41956001TH Rev.6...

  • Page 45: Electrical Chassis / Electrical Chassis Cooling Fan

    Oki Data CONFIDENTIAL 2.3.22 Electrical Chassis / Electrical Chassis Cooling Fan (1) Unscrew 5 screws 1 and 2 screws 2, and remove the Plate (A) 3. (2) Unscrew 31 screws 4 and remove the Shield Plate (B) 5. (3) Remove the Printer Engine Controller PWB. (See Sec. 2.3.23.) (4) Unscrew 11 screws 6 and remove the Electrical Chassis 7.

  • Page 46: Print Engine Controller Pwb

    Oki Data CONFIDENTIAL 2.3.23 Print Engine Controller PWB (1) Remove the Rear Cover. (See Sec. 2.3.12.) (2) Remove the Electrical Chassis and Electrical Chassis Cooling Fan. (See Sec. 2.3.22.) (3) Unscrew 5 screws 1, unplug all the connectors and remove the Print Engine Controller PWB 2.

  • Page 47: Printer Unit Chassis

    Oki Data CONFIDENTIAL 2.3.24 Printer Unit Chassis (1) Open the top cover. (2) Remove the fuser unit (see section 2.3.38). (3) Remove the belt unit (see section 2.3.39). (4) Remove the top cover unit (see section 2.3.3). (5) Remove the eject guide Assy (see section 2.3.6).

  • Page 48: Entrance Cassette Sensor Actuator

    Oki Data CONFIDENTIAL 2.3.25 Entrance Cassette Sensor Actuator (1) Remove the Printer Unit Chassis. (See Sec. 2.3.24.) (2) Turn over the Main Chassis. (3) Release 2 clamps with tweezers and remove the Entrance Cassette Sensor Actuator 1. Main chassis Figure 2-3-25 Entrance Cassette Sensor Actuator 48 / 41956001TH Rev.6...

  • Page 49: Entrance Sensor Pwb (R71)

    Oki Data CONFIDENTIAL 2.3.26 Entrance Sensor PWB (R71) (1) Remove the Registration Roller Assy B. (See Sec. 2.3.17.) (2) Unscrew 2 screws 1 and remove the Entrance Sensor PWB 2. Figure 2-3-26 Entrance Sensor PWB 49 / 41956001TH Rev.6...

  • Page 50: Entrance Mt Sensor Actuator / Entrance Belt Sensor Actuator

    Oki Data CONFIDENTIAL 2.3.27 Entrance MT Sensor Actuator / Entrance Belt Sensor Actuator / Entrance Waste Toner Sensor Actuator (1) Remove the Entrance Sensor PWB (R71). (See Sec. 2.3.26.) (2) Release the latch and remove the Entrance MT Sensor Actuator 1.

  • Page 51: Main Cooling Fan (Pull) Assy / Main Cooling Fan (Push) / Fuser Eject Roller

    Oki Data CONFIDENTIAL 2.3.28 Main Cooling Fan (PULL) Assy / Main Cooling Fan (PUSH) / Fuser Eject Roller (1) Unscrew 2 screws 1 and remove the Main Cooling Fan (PULL) Assy 2. (2) Unscrew the screw 3 and remove the Fuser Eject Roller Contact 4.

  • Page 52: Eject Sensor Assy

    Oki Data CONFIDENTIAL 2.3.29 Eject Sensor Assy (1) Remove the Fuser Eject Roller. (See Sec. 2.3.28.) (2) Unscrew the screw 1, unplug the connector and remove the (red/blue) Eject Sensor Assy 2. Figure 2-3-29 Eject Sensor Assy 52 / 41956001TH Rev.6...

  • Page 53: Fuser Latch Handle (L)

    Oki Data CONFIDENTIAL 2.3.30 Fuser Latch Handle (L) (1) Remove the Latch Handle Spring 1. (2) Unscrew the screw 2 and remove the Fuser Latch Handle (L) 3. Figure 2-3-30 Fuser Latch Handle (L) 53 / 41956001TH Rev.6...

  • Page 54: Belt Motor Assy

    Oki Data CONFIDENTIAL 2.3.31 Belt Motor Assy (1) Remove the Fuser Latch Handle (R). (See Sec. 2.3.32.) (2) Unscrew 2 screws 1 and unplug 2 connectors 2. (3) Remove the Belt Motor Assy 3. Figure 2-3-31 Belt Motor Assy 54 /...

  • Page 55: Fuser Latch Handle (R)

    Oki Data CONFIDENTIAL 2.3.32 Fuser Latch Handle (R) (1) Remove Printer Unit Chassis. (See Sec. 2.3.24.) (2) Take out the E Ring 1. (3) Release the Fuser Latch Handle Spring 2 and remove the Fuser Latch Handle (R) 3. Figure 2-3-32 Fuser Latch Handle (R) 55 / 41956001TH Rev.6...

  • Page 56: Main Motor Assy

    Oki Data CONFIDENTIAL 2.3.33 Main Motor Assy (1) Remove the Belt Motor Assy. (See Sec. 2.3.31.) (2) Unplug all the connectors. (3) Unscrew 2 screws 1 and remove the Main Motor Assy 2. Figure 2-3-33 Main Motor Assy 56 /...

  • Page 57: Contact Assy / Side Plate Assy

    Oki Data CONFIDENTIAL 2.3.34 Contact Assy / Side Plate Assy (1) Remove the Printer Unit Chassis. (See Sec. 2.3.24.) (2) Unscrew 4 screws 1 and remove the Side Plate Assy 2. (3) Unscrew the screws 3 and remove the Contact Assy 4.

  • Page 58: Low-Voltage Power Unit

    Oki Data CONFIDENTIAL 2.3.35 Low-voltage Power Unit (1) Remove the Printer Unit Chassis. (See Sec. 2.3.24.) (2) Unplug the connector 1. (3) Unscrew 6 screws 2 and remove Low-voltage Power Unit 5. (4) Unplug the connector 3. (5) Unscrew the screw 6, release the claw at the AC Switch 7 and remove the plate 8.

  • Page 59: High-Voltage Power Unit

    Oki Data CONFIDENTIAL 2.3.36 High-voltage Power Unit (1) Remove the Contact Assy. (See Sec. 2.3.34.) (2) Remove the connector of the High-voltage Power Unit 1. (3) Unscrew 2 screws 2 and remove the High-voltage Power Unit 1 and HV Tape Harness 3.

  • Page 60: Main Feeder Assy

    Oki Data CONFIDENTIAL 2.3.37 Main Feeder Assy (1) Remove the Printer Unit Chassis. (See Sec. 2.3.24.) (2) Remove the Low-voltage Power Unit and High-voltage Power Unit. (See Secs. 2.3.35 and 2.3.36.) (3) Unscrew 5 screws 1 and remove the Lower Plate 2.

  • Page 61: Fuser Unit

    Oki Data CONFIDENTIAL 2.3.38 Fuser Unit (1) Open the Top Cover 1. (2) Push the left/right Fuser Levers (blue) 2 to the arrow direction and remove the Fuser Unit 3. Figure 2-3-38 Fuser Unit 61 / 41956001TH Rev.6...

  • Page 62: Belt Unit

    Oki Data CONFIDENTIAL 2.3.39 Belt Unit (1) Open the Top Cover 1. (2) Remove the I/D Unit. (3) Push the lever (blue) 2 to the arrow direction and pull the handle (blue) upward to remove the Belt Unit 3. Figure 2-3-39 Belt Unit 62 / 41956001TH Rev.6...

  • Page 63: Duplex Unit

    Oki Data CONFIDENTIAL 2.3.40 Duplex Unit (1) Pull the lever 2 of the duplex unit 1 to slide out the unit 1 toward the front, and detach the unit 1 by pulling its front upward. (2) Turn the lever 3 of the duplex unit 1 toward the front, then pull the lever 4 toward the front to check to see that the pin 5 moves up.

  • Page 64: Cu Assy

    ODA/OEL/APS Note: To use Oki LAN 8100e, software for the NIC must be downloaded to a CU main board. Software for the NIC is downloaded to a CU main board (HMF/HME) before shipment of a printer or a service board.
  • Page 65 Oki Data CONFIDENTIAL CU Assy disassembly pracedures (1) Pulling out Controller Board Undo the two screws 1. Pull the controller board 2 out. Place the controller board 2 on a flat table. (2) Detaching Fan Remove the connector 3. Unscrew 2 screws 4.
  • Page 66 Oki Data CONFIDENTIAL (3) Demounting CU Board Remove 3 screws 6 and screw 7 ,and remove the fan bracket 8. Remove the screw 9 and 4 screws 0 ,and remove the plate support A and the guide rail Remove 2 screws C ,and remove the guide rail BD.

  • Page 67: Adjustment

    Oki Data CONFIDENTIAL ADJUSTMENT This device is adjusted by key input from the operator panel. Other than the general menu, this device supports a maintenance menu. Select the menu that matches your objective. System Maintenance MENU The printer enters this mode when you turn on the power supply switch while holding down the [Menu]+[Item]+[Value]+[Cancel] (0+1+6+7)switches.

  • Page 68: Id Check Pattern Printing ( " Test Print Menu " Item )

    Oki Data CONFIDENTIAL Table 3-0 (2/2) Maintenance Menu display Table Category Value(2nd Line) Functions Item(1st Line) NETWORK The details depend on Network. ( Not used ) DIAGNOSTIC MODE Enters engine self-diagnostic mode. The display in place of xx.xx varies among the XX.XX.XX...
  • Page 69 Oki Data CONFIDENTIAL Maintenance Menu Category Item(1st Line) Functions Value(2nd Line) MAINTENANCE MENU EEPROM reset Resets EEPROM for CU. EXECUTE SAVE MENU Save Saves current menu setting. A EXECUTE menu setting message asking Are you sure? and a choice of YES/NO will appear.

  • Page 70: Engine Maintenance Mode

    Oki Data CONFIDENTIAL 3.1.2 Engine maintenance mode Three modes from Level 1 to Level 3 are in the engine maintenance mode. Level 1 is a mode that checks the media transport and basic movement of the print system. Level 2 checks the counter for consumables and tests the correcting function of color displacement, and is a mode that does not require special knowledge.

  • Page 71: Entering Self-Diagnostic Mode (Level 1)

    Oki Data CONFIDENTIAL 3.1.2.2.1 Entering self-diagnostic mode (Level 1) ) ) ) ) ) 1. The system maintenance menu mode is entered by turning the power ON while pressing the 1 1 1 1 1 6 6 6 6 6...
  • Page 72 Oki Data CONFIDENTIAL Top fuser sensor (center/left) Bottom fuser sensor M toner sensor Y toner sensor (center) K toner sensor C toner sensor Stacker full sensor Cover up switch Job offset sensor Job offset home sensor Heat/Humidity sensor Paper weight sensor...
  • Page 73 Oki Data CONFIDENTIAL 73 / 41956001TH Rev.6...
  • Page 74 Oki Data CONFIDENTIAL Table 3-2 Paper Size Detection - Paper /Bit Correspondence Table Paper No cassette Letter-S Legal13-S A4-S B5-S Executive-S A6-S Not supported — — — — Legal14-S Not supported — — — — Not supported — — —...

  • Page 75: Motor Clutch Test

    Oki Data CONFIDENTIAL 3.1.2.4 Motor clutch test This self-diagnostic routine is used to test the motor and clutch. 1 1 1 1 1 5 5 5 5 5 1. Press the keys until the self-diagnostic (Level 1) mode is entered and [MOTOR &...
  • Page 76 Oki Data CONFIDENTIAL Sensor shutter solenoid ID motor (C) ID motor (Y) Belt motor ID motor (M) ID motor (K) Fuser motor Job offset motor Eject solenoid Duplex print solenoid Resist motor Resist clutch Duplex print motor Feed clutch Carrier clutch...
  • Page 77 Oki Data CONFIDENTIAL Table 3-2 Drive Restrictions Displayed Unit Restriction Display Drive by removing all ID ID motor (black) Remove ID (yellow/black/magenta/cyan). ID motor (yellow) ID motor (magenta) ID motor (cyan) Belt motor Fuser motor Resist motor Job offset motor Drive by removing Cassette 1.

  • Page 78: Test Print

    Oki Data CONFIDENTIAL 3.1.2.5 Test print This self-diagnostic routine is used to print the test patterns in the PU. The other test patterns are stored in the controller. 1 1 1 1 1 5 5 5 5 5 1. Press the...
  • Page 79 Oki Data CONFIDENTIAL COLOR Y:ON M:ON C:ON K:ON 3 3 3 3 3 4. Test print will be executed under the values set in Steps 2 and 3 by pressing the key when [PRINT EXECUTE] is displayed in the bottom row of the display.
  • Page 80 Oki Data CONFIDENTIAL Pattern 5 Pattern 6 Pattern 7 80 / 41956001TH Rev.6...
  • Page 81 Oki Data CONFIDENTIAL • The following messages appear during print operation. P=*** T=*** U=***[###] H=***% L=***[###] P: No. of test print pages (unit: page) U: Temperature of top heater [Set value] (unit: Celsius) L: Temperature of bottom heater [Set value] (unit: Celsius)

  • Page 82: Nvm Initialization

    Oki Data CONFIDENTIAL 3.1.2.6 NVM initialization This self-diagnosis is used for initializing non-volatile memory. 1 1 1 1 1 5 5 5 5 5 1. Press the keys until the self-diagnostic (Level 1) mode is entered and [NV-RAM INITIAL] 1 1 1 1 1 5 5 5 5 5 is displayed in the top line.

  • Page 83: Consumable Counter Display

    Oki Data CONFIDENTIAL 3.1.2.7 Consumable counter display This self-diagnosis is used for displaying the consumed status of consumables. 1 1 1 1 1 5 5 5 5 5 1. Press the keys until the normal self-diagnostic mode is entered and [CONSUMABLE...

  • Page 84: Error Messages And Their Details

    Oki Data CONFIDENTIAL 3.1.2.9 Error Messages and their details Panel display Panel Display Details BLANCE ERROR Balance error BELT LIFE OVER Belt life over BELT REFLECTION ERROR Belt reflection error BELT UNIT FUSE CUT ERROR Belt unit fuse cut error...
  • Page 85 Oki Data CONFIDENTIAL Panel Display Details DRIVE MOTOR OVER HEAT DRIVE MOTOR OVER HEAT DUPLEX I/F ERROR DUPLEX I/F ERROR DUPLEX TYPE MISMATCH DUPLEX TYPE MISMATCH DUPLEX UNIT OPEN(PX713) DUPLEX UNIT OPEN(PX713) ENGINE BOARD FAN MOTOR ERROR ENGINE BOARD FAN MOTOR ERROR...
  • Page 86 Oki Data CONFIDENTIAL Panel Display Details JAM TRANSPORT Transport jam JOB OFFSET HOME ERROR(PX713) JOB OFFSET HOME ERROR(PX713) LED HEAD OVER HEAT LED HEAD OVER HEAT LIFT ERROR TRAY1(PX713) LIFT ERROR TRAY1(PX713) LIFT ERROR TRAY2(PX713) LIFT ERROR TRAY2(PX713) LIFT ERROR TRAY3(PX713)
  • Page 87 Oki Data CONFIDENTIAL Panel Display Details PAPER NEAR END TRAY4 PAPER NEAR END TRAY4 PAPER NEAR END TRAY5 PAPER NEAR END TRAY5 PAPER PILE OUT OF TRAY Paper transport error PAPER SIZE ERROR PAPER SIZE ERROR POWER SUPPLY FAN MOTOR ERROR...
  • Page 88 Oki Data CONFIDENTIAL Panel Display Details CYAN REGISTRATION OUT RIGHT CYAN REGISTRATION OUT RIGHT CYAN SENSOR ERROR LEFT CYAN SENSOR ERROR LEFT CYAN SENSOR ERROR RIGHT CYAN SENSOR ERROR RIGHT CYAN TONER EMPTY CYAN TONER EMPTY CYAN TONER LOW CYAN TONER LOW...

  • Page 89: Various Print Jobs With Single Printer Unit Attached With A Controller

    Oki Data CONFIDENTIAL 3.1.3 Various print jobs with single printer unit attached with a controller Menu map print Prints program version, configuration of the control unit, and other printer configuration and setting. Operation: (Press switch) Without HDD : “0” → “3” → “3”...

  • Page 90: Adjustments After Parts Replacement

    Re-mounting the EEPROM used on the board before the replacement. *Note 2 Network information initialization described in section 3.2.6, in replacing CUs containing Oki LAN8100e. Oki LAN8100e (HMN Board) Network information initialization described in section 3.2.6. Shutter Setting the correction value of the calibration chip for detecting density.

  • Page 91: Eeprom Replacement After Cu Board Replacement

    Printer restarts, and comes up with the destination changed. Description: Each of Japan domestic and over seas C9500/C9300 uses a common ROM. Destination setting must be made for the common ROM to be used in the printers to various destinations (the setting in the ROM default to ODA).

  • Page 92: Recovery Flash Rom Data On Cu Board

    3.2.6 Notes on replacing Oki LAN8100e or CU boards equipped with Oki LAN8100e With the replacement of Oki LAN8100e (software NIC HMN board) or a CU (HMF board or HME board) containing Oki LAN8100e, or the concurrent replacement of a CU (HMF board or HME board) and Oki LAN8199e, network information stored in their Flash ROM must be initialized.

  • Page 93: Paper Thickness Detection Sensitivity Adjustment And Media Thickness Detection Value Check

    No file required No file required The interface port must be checked for its Win9x Series bidirectional setting. (95/98/Me) USB driver Oki USB Driver for With the insertion of a USB, installation screen Win98.exe display is provided. Centronics Inapplicable Win2000/XP...

  • Page 94: Setting

    Refer to 3.4.1 Applicable Operating Systems and Interfaces, and File Required. • When a USB is used with a Win9x series (Win95/98/Me), the USB driver “Oki USB Driver for Win98.exe” must be installed. (5) Power on the printer. Wait until the printer is placed on-line.
  • Page 95 Oki Data CONFIDENTIAL (7) Setting screen appears. Select (mark) LPT1 or USB on the Printer Port menu. Press OK. Note: Do not change settings other than those instructed here. (8) The screen returns to the Adjust Munsell & Media screen. Press Media.

  • Page 96: Media Setting

    Oki Data CONFIDENTIAL 3.4.2.2 Media Setting (1) The media thickness input screen is displayed. Prepare four sensitivity adjustment transparency sheets (42404301) and enter the thicknesses with which the transparency sheets are labeled. Four sensitivity Adjustment Transparency Sheets (42404301) PX713 PX711...

  • Page 97: Sensitivity Adjustment

    Oki Data CONFIDENTIAL 3.4.2.3 Sensitivity Adjustment (1) With the press of OK on the ADJUSTMM screen, sensitivity adjustment is performed. The printer boots up, and four sheets of media are passed through it. (2) When the sensitivity adjustment is completed properly, the ADJUSTMM screen and the Adjust Munsell &...

  • Page 98: Actions For Ng Sensitivity Adjustment

    Oki Data CONFIDENTIAL 3.4.2.4 Actions for NG Sensitivity Adjustment When a CSV format file stored automatically in sensitivity adjustment is opened, the opened file contains the following. The yellow-shaded area shows errors. For error code-to-description correspondence, see the flow chart shown below.

  • Page 99: Inputting The Density Of The Calibration Chip For Density Detection

    Oki Data CONFIDENTIAL 3.4.3 Inputting the density of the calibration chip for density detection Write the calibration target adjustment value (last 2 digits in the barcode, refer to the figure below) indicated on the shutter label. The adjustment value of the shutter must be reset when Sheet Color, density sensor, or PU sensor is replaced.
  • Page 100 Oki Data CONFIDENTIAL (12) Enter the correction value marked on the barcode label on the shutter into the Input field and press OK (the Munsell sheet correction value is sent from the PC to the printer and set). (13) When the density adjustment is completed properly, the ADJUSTMM screen and the Adjust Munsell &...

  • Page 101: Electronic Serial Number Input

    Oki Data CONFIDENTIAL 3.4.4 Electronic Serial Number Input [Outline] The 22-character electronic serial number (E-S/N) that has been marked on each printer’s nameplate is to be entered. [Case that Requires Electronic Serial Number Input] The EEPROM mounted on the PU board of a printer is replaced with a new one.

  • Page 102: Regular Maintenance

    Oki Data CONFIDENTIAL REGULAR MAINTENANCE Parts Replaced Regularly It is recommended that the following parts be periodically replaced, as specified, by users (When they are not replaced, print quality is not assumed and printer problems may result). Part Name Time of Replacement...

  • Page 103: Troubleshooting Procedures

    Oki Data CONFIDENTIAL TROUBLESHOOTING PROCEDURES Precautions before troubleshooting (1) Confirm the basic inspection items described in the user manual. (2) Obtain as much information regarding the problem from the user as possible. (3) Check the printer in a condition close to that upon generating the problem.

  • Page 104: Preparing For Troubleshooting

    Oki Data CONFIDENTIAL Preparing for Troubleshooting Operator panel display Problems that occur with the printer are indicated in the LCD. Apply proper remedies according to the message indicated in the LCD. Troubleshooting Procedure Confirm the problem in the following method when the printer generates a problem.

  • Page 105: Lcd Message List

    Oki Data CONFIDENTIAL 5.5.1 LCD message list When the printer detects a non-recoverable error, the following service call error is displayed in the LCD. Service call nnn: error Note: nnn is an error code. When [Service call] is displayed, error information that corresponds to the error code appears in the bottom line in the LCD.
  • Page 106 Oki Data CONFIDENTIAL Table 5-1-1 Operator Alarms (2/6) Message Cause Error Description Solutions Press ), 3, 5, 6 to turn power ON, Service Call Flash File SYSTEM Failed access to Flash set directly on CU 042: Error Error board. release buttons when...
  • Page 107 Oki Data CONFIDENTIAL Table 5-1-1 Operator Alarms (3/6) Message Cause Error Description Solutions Does EEPROM exist? Service Call EEPROM not detected Check for EEPROM and set if not Does error reoccur? 105: Error at power ON. found. Replace engine control board (K7N).
  • Page 108 Oki Data CONFIDENTIAL Table 5-1-1 Operator Alarms (4/6) Message Cause Error Description Solutions When a fuse could not Service Call Is ID unit set properly? Check cable connections and replace be disconnected in the 150: Y engine board. ID unit.
  • Page 109 Oki Data CONFIDENTIAL Table 5-1-1 Operator Alarms (5/6) Message Cause Error Description Solutions Close cover Printer engine cover 1) Check if top cover is open. Close top cover. 310: Top open. 2) Check if cover switch is proper. Close side cover.
  • Page 110 Oki Data CONFIDENTIAL Table 5-1-1 Operator Alarms (6/6) Message Cause Error Description Solutions Check Paper jam detected Check paper jam in duplex unit. Remove jammed paper. DUPLEX after paper rotated in Check/replace duplex unit. 370: Paper jam duplex unit. Check Paper jam during paper Check paper jam in duplex unit.

  • Page 111: Preparing For Troubleshooting

    Oki Data CONFIDENTIAL 5.5.2 Preparing for troubleshooting Operator panel display Problems that are generated in this device are indicated in the LCD. Apply proper measures according to the message displayed in the LCD. Problem Flow Chart No. The printer does not function properly after power ON.

  • Page 112: The Printer Does Not Function Properly After Power On

    Oki Data CONFIDENTIAL 1 The printer does not function properly after power ON. • Turn the power OFF then ON. • displayed? (Approx. 1 sec.) • Is the AC cable connected properly? No Connect the AC cable properly. • Yes Is +5V output to the panel connector (OPTN connector) on the engine board (K7N PWB)?

  • Page 113: Feed Jam (1St Tray)

    Oki Data CONFIDENTIAL 2-1 Feed jam (1st tray) • Do feed jams occur right after power ON? • Yes Is the jam at the entrance cassette sensor or entrance MT sensor? Yes Remove the jammed paper. • Does the sensor lever (entrance cassette sensor or entrance MT sensor) function properly? Replace the faulty sensor lever.

  • Page 114: Feed Jam (Multipurpose Tray)

    Oki Data CONFIDENTIAL 2-2 Feed jam (multipurpose tray) • Do feed jams occur right after power ON? • Yes Is the jam at the entrance cassette sensor or entrance MT sensor? Yes Remove the jammed paper. • Does the sensor lever (entrance MT sensor) function properly? Replace the faulty sensor lever.

  • Page 115: Path Jam

    Oki Data CONFIDENTIAL 2-3 Path jam • Do path jams occur right after power ON? • Yes Is the jam at the entrance belt sensor? Yes Remove the jammed paper. • Does the light sensor lever function properly? Replace the light sensor lever.

  • Page 116: Exit Jam

    Oki Data CONFIDENTIAL 2-4 Exit jam • Do exit jams occur right after power ON? • Yes Is the jam at the paper exit sensor? • Yes Remove the jammed paper. • Does the paper exit sensor lever function properly? •...

  • Page 117: Duplex Jam

    Oki Data CONFIDENTIAL 2-5 Duplex jam • Do path jams occur right after power ON? • Yes Is there paper in the duplex print unit? Yes Remove the jammed paper. • Do the duplex unit entrance sensor, rear sensor, and sensor lever of the front sensor function properly? Replace the faulty sensor lever.

  • Page 118: Paper Size Error

    Oki Data CONFIDENTIAL 3 Paper size error • Is paper of regulated size being used? Use paper of regulated size. • Is a jam detected by the entrance FF sensor or paper width sensor? Yes Remove the jammed paper. •...
  • Page 119 Oki Data CONFIDENTIAL 4 Up/Down movement error of the image drum unit (ID) • Turn the printer OFF, then turn it ON after a few seconds. • Are all ID drums rotating properly during print operation? • Is the ID motor resistance within the regulated value (approx. 2.4Ω)? Replace the faulty IDU motor.

  • Page 120: Fuser Unit Error

    Oki Data CONFIDENTIAL 5 Fuser unit error • Do fuser errors occur right after power ON? • Yes Is the heat roller thermister disconnected or generating a short circuit? (See Fig. 5-1) (Approx. 190k-980kΩ in room temperature of 0-43 degrees Celsius.) •...
  • Page 121 Oki Data CONFIDENTIAL 5 Motor fan error • Does the low-voltage power fan rotate at power ON? • Is 34V output to fuse F7 on the engine board (K7N PWB)? • Is 34V output to the power connector on the engine board (K7N PWB)? 34V: Pin 12, 13, 14 Check the cable connections, then replace the low-voltage power unit.

  • Page 122: Troubleshooting For Abnormal Images

    Oki Data CONFIDENTIAL 5.5.3 Troubleshooting for abnormal images Apply remedies according to the following table when printed images are abnormal as shown below. Abnormal Image Flowchart No. The entire image is faint or the color is irregular. (Figure 5.2- A ) The white portion is dirty.

  • Page 123: Yes

    Oki Data CONFIDENTIAL 1 An image is generally faint or the color is irregular. (Fig 5-2 A ) • Is the amount of toner low? (Is [Toner Low] indicated?) Refill toner. • Is regulated paper used? Use regulated paper. •...
  • Page 124 Oki Data CONFIDENTIAL 2 Dirty Background. (Fig. 5-2 B ) • Was the image drum exposed to external light for a long time? Yes Replace the I/D unit. • Is the roller in the fuser unit dirty? Yes Replace the fuser unit.
  • Page 125 Oki Data CONFIDENTIAL White page (Fig 5-2 C ) • Is the LED head assembly connected properly to the connection board (Y73 PWB) or engine board (K7N PWB)? Connect the cables, connect the LED assembly to the connection board (Y73 PWB), and engine board properly.
  • Page 126 Oki Data CONFIDENTIAL Solid lines or streaks appear in the vertical direction. (Black lines, color lines / black streaks, color streaks) (Fig. 5-2 D ) • Is the LED head assembly connected properly to the connection board (Y73 PWB)? Connect the LED head assembly to the connection board properly.
  • Page 127 Oki Data CONFIDENTIAL Thick white lines / streaks or blurred color lines / streaks appear in the vertical direction (Fig. 5-2 F ) • Is the LED head dirty? YES Clean the LED head. • Is the LED head assembly connected to the connection board (Y73 PWB) properly? Connect the LED head assembly to the connection board (Y73 PWB) properly.
  • Page 128 Oki Data CONFIDENTIAL Poor Fusing (Ink spreads or peels when touched with fingers) • Is regulated paper being used? Use regulated paper. • Is the contact of the fuser unit connected properly? Connect the contact of the fuser unit properly.
  • Page 129 Oki Data CONFIDENTIAL Consistent abnormality (Figure 5.2- E ) Consistency Problem Remedy 94.2 mm Image Drum Replace the ID unit. 63.6 mm Developing Roller Replace the ID unit. 57.8 mm Toner Supply Roller Replace the ID unit. 44.0 mm Charge Roller Replace the ID unit.
  • Page 130 Oki Data CONFIDENTIAL Color detaches. • Is the LED head dirty? YES Clean the LED head. • Is the LED head assembly connected to the connection board (Y73 PWB) properly? Check the connection cable between the LED head and connection board, then connect properly.
  • Page 131 Oki Data CONFIDENTIAL Color irregularity • [Toner Low] is displayed. YES Refill toner. Did the printer recover? YES End. • Perform the color irregularity test in the engine maintenance mode. Method: Enter the self-diagnostic mode (Level 1) in the engine maintenance mode.
  • Page 132 Oki Data CONFIDENTIAL • [NG CALIBRATION LEFT /RIGHT] display. • YES Is the color irregularity sensor cover dirty? YES: Faulty cleaning operation of the rear sensor cover due to the cleaning blade on the rear side of the shutter. Replace the shutter and sensor cover, and recover cleaning capability.
  • Page 133 Oki Data CONFIDENTIAL • [Yellow/Magenta/Cyan Left/Right/Horizontal] display • YES Replace the belt unit. Did the printer recover? YES End. • Replace the ID unit. Did the printer recover? YES End. • Is the gear abnormal? (Gear assembly such as I/D, multipurpose tray, belt unit, belt motor.) YES Replace the damaged gear assembly.
  • Page 134 Oki Data CONFIDENTIAL Color irregularity compared with the original • Is the LED head lens dirty? YES Clean the LED head lens. • Is the LED head assembly connected to the connection board (Y73 PWB) properly? Check the cable between the LED assembly and connection board and connect properly.
  • Page 135 Oki Data CONFIDENTIAL Paper thickness error (Err Code 323, 324) • Is the sensor connector connected? Connect the connecter. • Is the sensor cable disconnected? Replace the cable. • Is +5V output to the PU board REG 13pin? Replace the PU board.
  • Page 136 Oki Data CONFIDENTIAL Ground Charge Roller Developing Roller Toner Supply Roller Figure 5.3 136 / 41956001TH Rev.6...

  • Page 137: Fuse Check

    Oki Data CONFIDENTIAL Fuse check When it is occured bellow errors, check these fuses on Print Engine Controller PWB (K7N-PWB). Table 5-6 Fuse Error Fuse Name Error Description Insert Point 2nd or 3rd or 4th or 5th TRY Hopping Error...

  • Page 138: Wiring Diagram

    Unit Circuit Diagram Illustration Resistance Yellow Orange Between pins 1 and 2: 7.9Ω Transfer Belt Motor Between pins 3 and 4: 7.9Ω Black Brown Between pins 1 and 2: 2.4Ω Main Motor (Y) Between pins 3 and 4: 2.4Ω Between pins 1 and 2: 2.4Ω Main Motor (M) Between pins 3 and 4: 2.4Ω...
  • Page 139 Unit Circuit Diagram Illustration Resistance Between pins 1 and 2: 2.4Ω Main Motor (C) Between pins 3 and 4: 2.4Ω Between pins 1 and 2: 2.4Ω Main Motor (B) Between pins 3 and 4: 2.4Ω Between pins 1 and 2: 7.9Ω Between pins 3 and 4: 7.9Ω...
  • Page 140 Unit Circuit Diagram Illustration Resistance Yellow Orange Between pins 1 and 2: 7.9Ω Fuser Motor Between pins 3 and 4: 7.9Ω Black Brown Between pins 1 and 2: 7.9Ω or 8.4Ω Feeder Motor Between pins 3 and 4: 7.9Ω or 8.4Ω Yellow Orange Between pins 1 and 2: 23Ω...
  • Page 141 Unit Circuit Diagram Illustration Resistance CN-1 Geared Motor CN-2 +34 V CU Low-voltage White Ejection Fuser Fan FANALM-N Electrical Chassis Cooling Black +34 V White Low-voltage FANALM-N Absorption Fuser Fan Black...
  • Page 142 Unit Circuit Diagram Illustration Resistance +34 V White FANALM-N Fuser Unit Exhaust Fan Black +5 V White FANALM-N CU Board Black +5 V White ID Fan Black...
  • Page 143 Unit Circuit Diagram Illustration Resistance 1. Upper roller side 1 Upper roller 2 Backup roller Heater Heater Between pins a and b: Between pins c and d: 231.4k (at 25 °C) Thermostat1 Thermostat2 Between pins e and f: 231.4k (at 25 °C) Thermistor Thermistor Fuser Unit...

  • Page 144: Parts Layout On Boards

    Oki Data CONFIDENTIAL Parts Layout on Boards (1)-1 Print Engine Controller PWB (K7N-3:PWB:600dpi) 144 / 41956001TH Rev.6...
  • Page 145 Oki Data CONFIDENTIAL (1)-2 Print Engine Controller PWB (K7N-4:PWB:1200dpi) 145 / 41956001TH Rev.6...
  • Page 146 SDMM3 SDMM2 SDMM1 SDRAM 3xDIMM sockets (SDRAM DIMM (64MB~512MB)) 2xDIMM sockets (for program and fonts) DIMM...
  • Page 147 SDMM3 SDMM2 SDMM1 SDRAM 3xDIMM sockets NBC-2 (SDRAM DIMM [64MB/512MB]) NBC-2 2xDIMM sockets (for program and fonts) DIMM...
  • Page 148 Oki Data CONFIDENTIAL LED Control PWB a)(Y73-2 PWB:600dpi) b)(Y7X-2 PWB:1200dpi) (4) Duplex Control PWB (V73- PWB) SNS1 Control Panel PWB (X7N- PWB) SNS1 148 / 41956001TH Rev.6...
  • Page 149 Oki Data CONFIDENTIAL (6) N71-PWB JODEN Entrance Sensor PWB (R71- PWB) INSNS2 INSNS1 WRSNS (8) Paper Size Sensing PWB (B73- PWB) CN11 Sensor PWB (A73-PWB) LIFT (10) Option I/F PWB (C73-PWB) MAIN1 SAVIF 149 / 41956001TH Rev.6...
  • Page 150 Oki Data CONFIDENTIAL (11) Tray Control PWB (V73-PWB) GDDC SNS1 MAIN2 SNS2 (12) Hight-Voltage PWB 150 / 41956001TH Rev.6...
  • Page 151 Oki Data CONFIDENTIAL (13) Low-voltage PWB CN4-2 (CN6-2) CN4-1 (CN6-1) ACIN CN8 CN9 CN10 (14) Color Registration Sensor PWB (Side L:Z7L, Side R:Z7R) (15) Humidity Sensor (16) Density Sensor 151 / 41956001TH Rev.6...

  • Page 152: Parts List

    Oki Data CONFIDENTIAL PARTS LIST Figure 7-1-1/3 152 / 41956001TH Rev.6...
  • Page 153 Oki Data CONFIDENTIAL Figure 7-1-2/3 153 / 41956001TH Rev.6...
  • Page 154 Oki Data CONFIDENTIAL Figure 7-1-3/3 154 / 41956001TH Rev.6...

  • Page 155: Main Assembly

    Oki Data CONFIDENTIAL Table 7-1-1/4 Main Assembly Recommended Q’ty/Year Patrs No. Name Q’ty Remarks /Unit 1000 2000 41481203 Cover Assy-R 41484915 ODA/OEL/APS Cassette Assy 41353701 Cover-Front-CS 41277901 Cover-Blank 41276401 OEL/APS Cover-Front 41749602 Cover-Assy-Front 41277401 Cover-Side(L) 41484201 Stacker-Face-Up Assy 41276501 Cover-Rear...
  • Page 156 Oki Data CONFIDENTIAL Table 7-1-2/4 Recommended Q’ty/Year Patrs No. Name Q’ty Remarks /Unit 1000 2000 41963401 ID-Y Type C5 ODA Consumable 41963402 ID-M Type C5 ODA Consumable 41963403 ID-C Type C5 ODA Consumable 41963404 ID-K Type C5 ODA Consumable 41963405...
  • Page 157 Oki Data CONFIDENTIAL Table 7-1-3/4 Recommended Q’ty/Year Patrs No. Name Q’ty Remarks /Unit 1000 2000 41884009 Board CU-TIG-3 600dpi(OLD Version) 41884019 Board CU-TIG-2 1200dpi(OLD Version) 42503109 Board CU-HME 600dpi(NEW Version) 42503119 Board CU-HMF 1200dpi(NEW Version) 8164323M0000 EEPROM(CU) 93C86(for TIG) 8165323M0000...
  • Page 158 Oki Data CONFIDENTIAL Table 7-1-4/4 Recommended Q’ty/Year Patrs No. Name Q’ty Remarks /Unit 1000 2000 41278701 Guide -Rail(B) 41410201 Motor-Fan 41467401 Plate-FG(Centro) 41254601 Plate-blank 41723901 Screw 41366501 Limitter-2Way(Front) 41366601 Limitter-2Way(Rear) 1050003C0006 Core LAN Cable TFC-20/TFT-102010 158 / 41956001TH Rev.6...
  • Page 159 ODA/OEL/APS Note: To use Oki LAN 8100e, software for the NIC must be downloaded to a CU main board. Software for the NIC is downloaded to a CU main board (HMF/HME) before shipment of a printer or a service board.
  • Page 160 Oki Data CONFIDENTIAL Figure 7-2 160 / 41956001TH Rev.6...

  • Page 161: Top Cover Assembly

    Oki Data CONFIDENTIAL Table 7-2 Top Cover Assembly Recommended Q’ty/Year Parts No. Name Q’ty Remarks /Unit 1000 2000 41484401 Cover Assy-Stacker 42461201 LED Head 1200dpi Kit 1200dpi 42461101 LED Head 600dpi Kit 600dpi 42459501 LED Assy Spring 42124802 LED control PWB...
  • Page 162 Oki Data CONFIDENTIAL Figure 7-3-1/2 162 / 41956001TH Rev.6...
  • Page 163 Oki Data CONFIDENTIAL Figure 7-3-2/2 163 / 41956001TH Rev.6...
  • Page 164 Oki Data CONFIDENTIAL Table 7-3-1/2 Printer Unit Chassis Recommended Q’ty/Year Parts No. Name Q’ty Remarks /Unit 1000 2000 41189701 Drum contact Assy 41483206 Registration Roller Assy (A) 41483301 Registration Roller Assy (B) 41628401 Registration Drive Gear (A) 41187102 Registration Clutch...
  • Page 165 Oki Data CONFIDENTIAL Table 7-3-2/2 Recommended Q’ty/Year Parts No. Name Q’ty Remarks /Unit 1000 2000 2381023P0004 HV Tape Harness 41500101 Power Supply Insulation 4PB4013-3100P006 Screw (M3×6) PSW4-8C Screw (M4×8) 4PB4083-2500P008 Screw (T3×8) 41346301 Transfer Contact Assy 41589501 Power Supply Insulation(HV)
  • Page 166 Oki Data CONFIDENTIAL Figure 7-4-1/2 166 / 41956001TH Rev.6...
  • Page 167 Oki Data CONFIDENTIAL Figure 7-4-2/2 167 / 41956001TH Rev.6...
  • Page 168 Oki Data CONFIDENTIAL Table 7-4 Paper Tray Guide Recommended Q’ty/Year Parts No. Name Q’ty Remarks /Unit 1000 2000 41481306 Guide-Assy-R-1st 41766501 Roller-Feed 41488401 Roller-Feed-A3 41880101 Motor-Pulse(Hop) 41515701 Board-A73 41503001 Gear.Assy-Clutch(2pin) 41502601 Rubber Foot 41950401 Paper Size Sensing PWB 2201000P0140 Connector 4PB4013-3101P006 Screw (T4×6)
  • Page 169 Oki Data CONFIDENTIAL Figure 7-5 169 / 41956001TH Rev.6...
  • Page 170 Oki Data CONFIDENTIAL Table 7-5 Duplex Unit Recommended Q’ty/Year Parts No. Name Q’ty Remarks /Unit 1000 2000 41945701 Duplex Unit 41945703 Duplex Unit 41945707 Duplex Unit 4PB4043-4718P001 Screw (SP3×10) 4PB4083-2500P008 Screw (T3×8) 4PB4013-3100P006 Screw (M3×6) 170 / 41956001TH Rev.6...

  • Page 171: Appendix A Interface Specifications

    Oki Data CONFIDENTIAL APPENDIX A INTERFACE SPECIFICATIONS Parallel Interface Specifications Parallel Interface Item Description Mode Compatibility mode, Nibble mode, ECP mode Data bit length 8 bits: Compatibility mode, 4bits: Nibble mode,9 bits: ECP mode Parallel Interface Connector and Cable 1) Connector...

  • Page 172: Timing Charts

    Oki Data CONFIDENTIAL Timing Charts Compatible mode a) Data receiving timing PARALLEL DATA (DATA BITs 1 to 8) 0.5 µs min. 0.5 µs min. 0.5 µs min. nStrobe 0.5 µs min. 0.5 µs max. BUSY 0 min. 0 min. nAck 0.5 µs to 3 µs...

  • Page 173: Parallel I/F Signals

    Parenthesized signal names are used in nibble mode. Only functions in compatible mode are listed. The C9300/C9500 series of printers supports the IEEE std 1284-1994 nibble mode. Note that, when used with personal computers or cables that do not comply with the standards, the printers may exhibit unpredictable behavior.

  • Page 174: Universal Serial Bus (Usb) Interface Specifications

    Oki Data CONFIDENTIAL Universal Serial Bus (USB) Interface Specifications USB Interface (1) Basic specifications Conforms to USB specification, revision 1.1. (2) Transmission mode Full speed (max. 12 Mbps + 0.25%) (3) Power Control Self-power device USB Interface Connector and Cable...

  • Page 175: Appendix B 2Nd/3Rd Tray, Hight Capacity Tray Unit

    Oki Data CONFIDENTIAL APPENDIX B 2ND/3RD TRAY, HIGHT CAPACITY TRAY UNIT 2nd Tray 1. Control PWB, Paper Size Sensor PWB. (1) Unscrew the five screws 1 to remove the cover-rear-opt 2. (2) Unscrew the four screws 3 to remove the cover-side (L)-opt 4.
  • Page 176 Oki Data CONFIDENTIAL 2. Motor-Geared (1) Unscrew the five screws 1 to remove the great grip R 2. (2) Remove the six screws 3 to remove the feed unit 4. (3) Remove the three screws 5 to demount the motor-geared 6.
  • Page 177 Oki Data CONFIDENTIAL 3. Transport Clutch (1) Remove the motor-geared (see section 2). (2) Unscrew the four screws 1 to remove the motor Assy 2. (3) Remove the E ring 3 to detach the transport clutch 4. 177 / 41956001TH Rev.6...
  • Page 178 Oki Data CONFIDENTIAL 4. Pickup Clutch (1) Remove the geared motor (see section 2). (2) Unscrew the four screws 1 to remove the motor Assy 2. (3) Detach the pickup clutch 3. 178 / 41956001TH Rev.6...
  • Page 179 Oki Data CONFIDENTIAL 5. Roller-Feed (1) Remove the geared motor (see section 2). (2) Unscrew the two screws 1 to remove the feed Assy 2. (3) Unscrew the screw 3, remove the pillar sub 4, then detach the roller-feed 5.
  • Page 180 Oki Data CONFIDENTIAL 6. Sensor PWB (1) Remove the geared motor (see section 2). (2) Unscrew the two screws 1 to remove the feed Assy 2. (3) Remove the parts in the portion A and then in B and pull out the shaft 3 to remove the portion (4) Remove the sensor lever 4 to demount the sensor PWB 5.
  • Page 181 Oki Data CONFIDENTIAL 7. High Capacity Tray Unit (1) Remove all the cassettes 1. (2) Unscrew the five screws 2 to remove the cover-rear- pt 3. (3) Unscrew the four screws 4 to remove the cover-side (L)-opt 5. (4) Unscrew the two screws 6 to remove the cover-side (R) sub-opt 7.
  • Page 182 Oki Data CONFIDENTIAL High Capacity Tray Unit, 2nd/3rd Tray Unit (1/3) 182 / 41956001TH Rev.6...
  • Page 183 Oki Data CONFIDENTIAL High Capacity Tray Unit, 2nd/3rd Tray Unit (2/3) * Not attached to the lowest (thir 183 / 41956001TH Rev.6...
  • Page 184 Oki Data CONFIDENTIAL High Capacity Tray Unit, 2nd/3rd Tray Unit (3/3) High Capacity Tray Unit, 2nd/3rd Tray Unit Recommended Q’ty/Year Parts No. Name Q’ty Remarks /Unit 1000 2000 41949401 Guide Assy.-(R)-Opt 2nd tray,1st/2nd unit of HCF 41949403 Guide Assy.-(R)-Opt 3rd unit of HCF...

  • Page 185: Appendix C C7100/7300/9300/9500 Series Error Messages

    Oki Data CONFIDENTIAL APPENDIX C C7100/7300/9300/9500 SERIES ERROR MESSAGES C7100/7300/9300/9500 Series (Error messages) (Caution) * : Raise in the factory mode only. ** : Not raise in the standard config machines. LCD Messages Description Comments Code Ready Atten POWER OFF/ON Blink A network error is occurring.
  • Page 186 Oki Data CONFIDENTIAL LCD Messages Description Comments Code Ready Atten CHECK BELT UNIT Blink The belt unit is not correctly installed. 330:BELT UNIT MISSING CHECK IMAGE DRUM Blink The drum is not correctly installed. 340:YELLOW DRUM MISSING CHECK IMAGE DRUM...
  • Page 187 Oki Data CONFIDENTIAL LCD Messages Description Comments Code Ready Atten CHECK DUPLEX Blink Jam has occurred nearby DUPLEX 370:PAPER JAM unit.(Duplex Reversal) CHECK DUPLEX Blink Jam has occurred nearby DUPLEX 371:PAPER JAM unit.(Duplex Input) CHECK DUPLEX Blink Jam has occurred nearby DUPLEX 372:PAPER JAM unit.(Duplex Missfeed)
  • Page 188 Oki Data CONFIDENTIAL LCD Messages Description Comments Code Ready Atten INSTALL NEW TONER Blink Toner of (Yellow/Magenta/Cyan/Black) 410:YELLOW TONER EMPTY ends. Warning status takes effect at Cover INSTALL NEW TONER Blink Open/Close, while allowing printing at 411:MAGENTA TONER EMPTY least 20 pages...
  • Page 189 Oki Data CONFIDENTIAL LCD Messages Description Comments Code Ready Atten REMOVE THE PAPER Blink Paper that cannot be used in the tray is 450:TRAY1 UNSUITABLE SIZE set. (It takes a while until the status appears after you have closed the tray...
  • Page 190 Oki Data CONFIDENTIAL LCD Messages Description Comments Code Ready Atten CHANGE PAPER TO Blink The size of paper or media type in the mmmmmmmmm/ppppppp tray does not match the print data. 465:TRAY5 MEDIA MISMATCH Load mmmmm/ppppp paper in the tray...
  • Page 191 Oki Data CONFIDENTIAL LCD Messages Description Comments Code Ready Atten CHECK PAPER CASSETTE Blink Print request was made to Tray1~5, to 520:TRAY1 LIFT UP ERROR which Tray Lift Up Error has occurred. Lift Up Retry will take place when the...

  • Page 192: C7100/7300/9300/9500 Series (Error Messages : Related To Color, Media Detect)

    Oki Data CONFIDENTIAL C7100/7300/9300/9500 Series (Error messages : Related to Color, Media Detect) (Caution) * : Raise in the factory mode only. LCD Messages Description Comments Code Ready Atten Varies Varies Executing Auto Color Adjusting COLOR ADJUSTING Varies Varies Executing Auto Density Adjustment...
  • Page 193 Oki Data CONFIDENTIAL LCD Messages Description Comments Code Ready Atten DENSITY COLOR SENSOR Varies Light Density Adjustment Color Sensor ERROR Error.Error that does not occur at user level.Displayed only in FactoryMode. DENSITY BLACK Varies Light Density Adjustment Black Calibration CALIBRATION ERROR Error.Error that does not occur at user...
  • Page 194 Oki Data CONFIDENTIAL LCD Messages Description Comments Code Ready Atten REGISTRATION SENSOR Varies Light Registration Sensor Error(Magenta) ERROR3 This is not user-level error. REGISTRATION SENSOR Varies Light Registration Sensor Error(Cyan) ERROR4 This is not user-level error. REGISTRATION SENSOR Varies Light...

  • Page 195: C7100/7300/9300/9500 Series (Warning Messages : Related To Usage, Media)

    Oki Data CONFIDENTIAL C7100/7300/9300/9500 Series (Warning messages : Related to usage, media) LCD Messages Description Comments Code Ready Atten Varies Varies The paper in the selected tray is near ttttt NEAR END end. Varies Light Toner amount is low. Displayed in a...

  • Page 196: C7100/7300/9300/9500 Series (Warning Messages : Job Account)

    Oki Data CONFIDENTIAL C7100/7300/9300/9500 Series (Warning messages : Job Account) LCD Messages Description Comments Code Ready Atten FILE ACCESSING Varies Varies Accessing the File System (HDD/FLASH) on the CU board. CANCELLING(USER DENIED) Blink Varies Job cancellation due to no print permit.

  • Page 197: C7100/7300/9300/9500 Series (Other Warning)

    Oki Data CONFIDENTIAL C7100/7300/9300/9500 Series (Other Warning) (Caution) * : Raise in the factory mode only. LCD Messages Description Comments Code Ready Atten DISK FILE SYSTEM IS FULL Varies Light Disk-full is occurring. Because this is a temporary warning, it remains until the...
  • Page 198 Oki Data CONFIDENTIAL In case of occourrence of Disk Operation Error, error numbers will be displayed according to individual errors as follows: Errors LCD Display PJL Status Code GENERAL ERROR DISK FILE OPERATION FAILED 0 32000 VOLUME NOT AVAILABLE DISK FILE OPERATION FAILED 1...

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