Oki C9300 User Manual page 384

Cannot configure for USB connection.
• Windows 95 does not support USB.
• Windows 98 upgraded from Windows 95 may not support
USB.
• Windows 98 original installation and Windows Me, 2000,
NT and XP all support USB.
• The printer cannot be used with a USB hub.
Possible cause
Computer does not
support USB interface.
USB cable does not
meet specifications.
Interface is disabled.
Configuration
procedure was not
correctly followed or
cancelled.
USB cable is
disconnected or faulty.
A USB hub is being
used.
Printout is garbled or incorrect with parallel connection.
Possible cause
Possible mismatch on
parallel connection
between computer and
printer.
NOTES
Remedy
Check if there is a USB controller in the Windows
device manager.
Use USB cable to specification Ver.1.1.
Check that USB interface is set to Enable.
Configure again from the beginning.
Reconnect or try another cable.
The printer cannot be used with a USB hub.
Connect the printer and computer directly.
Remedy
Change parallel transmission mode (see
Parallel Transmission Mode above).
C9300/C9500 Troubleshooting • 384