Page 2 Oki and Microline are registered trademarks of Oki Electric Industry Company Ltd. is a registered trademark of the United States Environmental NERGY Protection Agency.
Page 3: Table Of Contents
Oki Driver Options ........
Page 4 OKI Driver Options ........120...
Page 5 Introduction ......... . .201 Additional memory.
Page 6: Notes, Cautions, Etc
NOTES, CAUTIONS, ETC. NOTE A note appears like this. A note provides additional information to supplement the main text which helps you to use and understand the product. CAUTION! A caution appears like this. A caution provides additional information which, if ignored, may result in equipment malfunction or damage.
Page 7: Introduction
20 ppm mono C9300n 600 x 1200 Ditto Standard 128 Mb Option Option C9300dxn 600 x 1200 DItto Standard Standard 192 Mb Standard C9500dxn 1200 dpi Ditto Standard Standard 320 Mb Standard a. Requires additional memory C9300/C9500 Introduction • 5...
Page 8: Features
• Auto media detect: detects the weight of the media being fed through the printer then automatically adjusts the fusing temperature, speed (if necessary) and transfer voltage to ensure correct fusing and print quality. C9300/C9500 Introduction • 6...
Page 9: How To Use This Manual
• In the list of bookmarks click Index to jump to the Index. (If the bookmarks are not available, use the Table of Contents.) Find the term of interest in the alphabetically arranged index and click the associated page number to jump to the page containing the subject. C9300/C9500 Introduction • 7...
Page 10 2. Choose which pages you wish to print: All pages for the entire manual. Current page for the page at which you are looking. Pages from for the range of pages you specify by entering their page numbers. 3. Click OK. C9300/C9500 Introduction • 8...
Page 11: Getting Started
2. 4 toner cartridges (cyan, magenta, yellow and black). 3. Power cable 4. CD-ROM disks. 5. LED lens cleaner (not illustrated). 6. Light-proof plastic bags (not illustrated). 7. Documentation (not illustrated): Setup Guide, Software Installation Guide, Warranty booklet. C9300/C9500 Getting started • 9...
Page 12: Cd-Rom Disk Contents
Retain all packing materials to facilitate transport. CD-ROM DISK CONTENTS The CD-ROM disks supplied with your printer contain the following software: CD1 - Drivers, Software Utilities CD2 - Manuals C9300/C9500 Getting started • 10...
Page 13: Printer Location
There must be sufficient space around the printer to allow for access and printer maintenance. 27.6inches 70cm 160lbs(72kg) or 172lbs(78kg) with duplexer 23.6inches installed 60cm 7.9inches 20cm 39.4inches 23.6inches 100cm 60cm C9300/C9500 Getting started • 11...
Page 14: Printer Components
1. Top cover 2. Control panel 3. Top cover release catch 4. Multi-purpose (MP) tray (manual feed) 5. Paper support extension 6. Paper guides 7. Right side cover 8. Paper tray 9. Paper level indicator 10.Power switch C9300/C9500 Getting started • 12...
Page 15 11.LED heads (4) 12.Discharge roller 13.Fuser unit 14.Image drum (cyan) 15.Image drum (magenta) 16.Image drum (yellow) 17.Image drum (black) C9300/C9500 Getting started • 13...
Page 16 18.Power connector 19.Straight-through exit paper tray 20.Interfaces and card slot 21.USB interface connector 22.Parallel interface connector 23.Network interface card C9300/C9500 Getting started • 14...
Page 17: Setting Up
PACKAGING AND PROTECTIVE SHEET REMOVAL 1. Remove any adhesive tape and packaging from the printer. 2. Using the release handle, open the top cover. 3. Remove the LED head restrainer from behind the LED heads in the top cover. C9300/C9500 Setting up • 15...
Page 18 • Never expose image drums to light for more than 5 minutes. • Always hold image drum by the ends. • Never expose image drums to direct sunlight. • Never touch the green surface of the drum. 5. Remove the protective sheet. C9300/C9500 Setting up • 16...
Page 19 6. Put the black image drum back into the printer (1), then push the tab (2) inwards and remove the blanking plate from the drum. 7. Repeat steps 4 through 6 for each color drum C9300/C9500 Setting up • 17...
Page 20: Toner Cartridge Installation
Remove the cartridge from its package. b. Shake the toner cartridge back and forth several times, then holding it horizontally, remove the tape, and then remove the plastic clip from behind the colored lever. C9300/C9500 Setting up • 18...
Page 21 Insert the toner cartridge in its image drum, left side first, engaging the drum locating peg in the hole in the toner cartridge. d. Gently push the toner cartridge down, engaging the locking pin into the groove on the image drum. C9300/C9500 Setting up • 19...
Page 22 The lever should go back easily. If you meet any resistance, stop and push down on the cartridge to be sure that it is firmly in place before attempting to push the lever back. 2. Close the top cover. C9300/C9500 Setting up • 20...
Page 23: Loading Paper
LOADING PAPER 1. Pull out the paper tray. 2. Adjust the paper guides and rear stopper for the size of paper being used. C9300/C9500 Setting up • 21...
Page 24 • Don’t load paper of different sizes, paper quality or thickness at the same time. • Don’t remove the paper tray during printing. NOTE If installed, a lower paper tray cannot be used to print if there is no paper tray inserted above it. C9300/C9500 Setting up • 22...
Page 25 • Don’t open or close the straight-through exit path while printing, as it may result in a paper jam. • Always use the straight- through exit path for thick paper (card stock etc.) 6. Load letterhead paper face down: C9300/C9500 Setting up • 23...
Page 26: Manual Feed
– Don’t exceed the Paper Full line (about 100 sheets depending on paper weight). – Load envelopes or letterhead stationery as shown CAUTION! Don’t open or close the rear paper exit while printing, as it may result in a paper jam. C9300/C9500 Setting up • 24...
Page 27: Power Connection
After installing the new toner cartridges, the message TONER LOW or CHANGE TONER may appear on the display. If this message does not disappear after a few pages have been printed, reinstall the appropriate toner cartridge. C9300/C9500 Setting up • 25...
Page 28: Control Panel
2. Ready indicator (green). ON - ready to receive data. FLASHING indicates processing data or error. 3. Liquid crystal display. (LCD) panel. Two rows of up to 24 alphanumeric characters displaying print status, menu items in menu mode and error messages. C9300/C9500 Setting up • 26...
Page 29 6. Item (–) button. Press briefly to scroll backward to the previous menu item. 7. Value (–) button. Press briefly to scroll backward to the previous value setting for each menu item. 8. Cancel button. Press to cancel a print job. C9300/C9500 Setting up • 27...
Page 30: Menu Settings
4. Press the ITEM button repeatedly until is displayed. LANGUAGE 5. Press the VALUE button repeatedly until the required language is displayed. 6. Press the SELECT button. An asterisk (*) appears next to the selected language. 7. Press the ONLINE button. C9300/C9500 Setting up • 28...
Page 31: Printing The Menumap
2. Press the MENU button until the is displayed, INFORMATION MENU then press the SELECT button. 3. Confirm that is displayed on the LCD. PRINT MENU MAP 4. Press the SELECT button to print the menu map. C9300/C9500 Setting up • 29...
Page 32 NOTE When AUTO TRAYSWITCH is set to ON and more than one paper tray is installed, paper feed automatically switches to the next available paper tray if a tray runs out of paper. C9300/C9500 Setting up • 30...
Page 33 An asterisk (*) appears next to the selected paper size. 5. Press the ONLINE button to return the printer to ONLINE status. 6. Select the correct paper settings in the printer driver before printing the file. C9300/C9500 Setting up • 31...
Page 34 An asterisk (*) appears next to the selected paper type or weight. 5. Press the ONLINE button to return the printer back to online status. Select the correct paper settings in the printer driver before printing the file. C9300/C9500 Setting up • 32...
Page 35: Media Recommendations
Print media must be able to withstand 446°F (230°C) for 0.2 second. Paper • For recommended papers see your “C9300/C9500 Handy Reference Guide” or check http://my.okidata.com. • Paper should be stored flat and away from moisture, direct sunlight and heat sources.
Page 36 • Don’t use envelopes with self sealing flaps. • Don’t use damp, damaged or curled paper envelopes. Labels • For recommended labels see your “C9300/C9500 Handy Reference Guide” or check http://my.okidata.com. • Use only labels designed for use in color laser printers and photocopiers.
Page 37: Paper Feed And Exit
S = Simplex; D = Duplex (printing on both sides of the paper) b. Not usable. c. Width 3 to 12.9 inches (76.2 to 328 mm); height 5 to 47¼ inches (127 to 1200 mm). Must be defined in the printer driver before printing. C9300/C9500 Setting up • 35...
Page 38: Paper Weights And Media Settings
Set MediaType = (Ignored) Transparency Labels 0.1 to 0.17 mm Medium thick Heavy 0.17 to 0.2 mm Ultra thick Heavy a. S = Simplex; D = Duplex (printing on both sides of the paper) b. Not usable. C9300/C9500 Setting up • 36...
Page 39: Printer Settings
4. Press the SELECT button until the display prompts you to print the MenuMap. 5. Press the SELECT button to print the menu map. The printer will return to online status when the menu map is printed. C9300/C9500 Setting up • 37...
Page 40: List Of Menu Settings
Execute Prints an IBM PPR font list. PRINT IBM PPR FONT Execute Prints an Epson FX font list. PRINT EPSON FX FONT Execute Prints demonstration page PRINT DEMO12 Execute Prints error log. PRINT ERROR LOG C9300/C9500 Setting up • 38...
Page 41: Test Print Menu
Maintenance Menu is set to ENABLE. Shutdown menu Item Value Description Execute Shut down sequence for the SHUTDOWN printer, and is recommended to START be used when the hard disk is installed to prevent any loss of data. C9300/C9500 Setting up • 39...
Page 42: Print Menu
MP tray. Do not use. Even if auto switching, MP Tray will not be used. If MP Tray is designated in Paper Feed, printer behaves as though Normal Tray is selected. C9300/C9500 Setting up • 40...
Page 43 Normal: Prints always at the monochrome print speed. Portrait; Sets page orientation for ORIENTATION Landscape printing. 5 to 128. Sets the number of lines that can LINE PER PAGE Default = 60. be printed on a page. C9300/C9500 Setting up • 41...
Page 44 A4 Short Edge; A4 Invalid in PostScript emulation. Long Edge; A5; A6; B4; B5 Short Edge; B5 Long Edge; Custom; Com-9* envelope; Com-10* envelope; Monarch* envelope; DL* Envelope; C5* Envelope; C4* Envelope *Use long edge feed. C9300/C9500 Setting up • 42...
Page 45: Media Menu
Tray 5. (Only MEDIATYPE Card stock; Rough displayed if installed) Auto; Light; Medium Selects the media weight for TRAY 5 Light; Medium; optional Tray 5. (Only MEDIAWEIGHT Medium Heavy; displayed if installed) Heavy; Ultra Heavy C9300/C9500 Setting up • 43...
Page 46 5 inches to 35.5 Sets the length of custom Y DIMENSION inches paper. For these dimensions to (INCH) Default = 11 inches work, the MP tray paper size must be set to custom. C9300/C9500 Setting up • 44...
Page 47: Color Menu
DARK for each of CMYK. See page 69. 0+1+2+3-3-2-1 Adjusts HIGHLIGHT (light area) CYAN, MAGENTA, of Cyan, Magenta, Yellow or YELLOW OR Black TRC. BLACK HIGHLIGHT Plus indicates adjustment toward a darker level and minus toward lighter. C9300/C9500 Setting up • 45...
Page 48 1/ FINE ADJUST 1200th of an inch. Example: if the paper movement is upward - if a value is increased (+) then it means the image moves downward in relation to it. C9300/C9500 Setting up • 46...
Page 49: System Configuration Menu
Auto emulation; Selects the printer emulation PERSONALITY PCL; IBM PPR III language. Note: the only printer XL; Epson FX; languages that can be selected AdobePostScrip are those enabled in the Personality section of the Maintenance menu. C9300/C9500 Setting up • 47...
Page 50 In PS mode the job will be cancelled. Continue; Stop If set to CONTINUE, allows LOW TONER printing to continue when Low toner is displayed. If STOP is selected - when Low toner is displayed, the printer goes off line. C9300/C9500 Setting up • 48...
Page 51 When set to ON, prints an error ERROR REPORT report when internal error occurs. Only works in PostScript mode. English; German; Selects the printer display LANGUAGE French; Italian; language. Spanish; Swedish; Norwegian; Danish; Dutch; Turkish; Portuguese; Polish C9300/C9500 Setting up • 49...
Page 52: Pcl Emulation
4.00 to 999.75 point, in Sets the font point size. FONT HEIGHT 0.25 point increments Applies only to fixed fonts Default = 12.00 point (does not apply to proportional fonts). C9300/C9500 Setting up • 50...
Page 53 ISO-21 Ger, ISO-25 Fre, ISO-57 Chi, ISO-60 Nor, ISO- 61 Nor, ISO-69 Fre, ISO-84 Por, ISO-85 Spa, Kamenicky, Legal, Math-8, MC Text, MS Publish, PC Ext D/N, PC Ext US, PC Set1, PC Set2 D/N, PC Set2 US, C9300/C9500 Setting up • 51...
Page 54 OFF: Mode using Composite Black. ON: Mode using Pure Black (not valid with PostScript). ON; OFF IN PCL, when switched ON, PEN WIDTH emphasizes the pen width to ADJUST improve the appearance of lines specified with minimum width. C9300/C9500 Setting up • 52...
Page 55: Ppr Emulation Menu
PC Set2 D/N, PC Set2 US, Bulgarian, CWI Hung, DeskTop, German, Greek- 437, Greek-437 Cy, Greek- 928, Hebrew NC, Hebrew OC, IBM-437, IBM-850, IBM- 860, IBM-863, IBM-865, ISO Dutch, ISO L1, ISO L2, ISO L5, ISO L6, ISO L9 C9300/C9500 Setting up • 53...
Page 56 Same; Diff Sets the height of a character. TEXT HEIGHT SAME: Regardless of CPI, same height. DIFF: As CPI, character heights vary. Off; On Sets the edit direction of paper CONT PAPER to landscape. MODE C9300/C9500 Setting up • 54...
Page 57 OC, IBM-437, IBM-850, IBM- 860, IBM-863, IBM-865, ISO Dutch, ISO L1, ISO L2, ISO L5, ISO L6, ISO L9 Disable; Enable Specifies the style that replaces LETTER 0 9BH with o and 9DH with a STYLE zero. C9300/C9500 Setting up • 55...
Page 58 LETTER-size printable area. Same; Diff Sets the height of a character. TEXT HEIGHT SAME: Regardless of CPI, same height. DIFF: As CPI, character heights vary. Off; On Sets edit direction of paper to CONT PAPER landscape. MODE C9300/C9500 Setting up • 56...
Page 59: Parallel Menu
USB menu The default settings are bold. Item Value Description Enable; Disable Selects USB interface. Enable; Disable Selects use of soft reset SOFT RESET command. C9300/C9500 Setting up • 57...
Page 60 Configures subnet mask of 12 SUBNET MASK alphanumeric characters. xxx.xxx.xxx.xxx Configures gateway address of GATEWAY 12 alphanumeric characters. ADDRESS ON; OFF Selects printing of network menu PRINT map. SETTINGS ON; OFF Selects network initialization. INITIALIZE C9300/C9500 Setting up • 58...
Page 61 Changes the size of the flash PS FLASH 90% [ MB], memory area. “n.n” indicates the RESIZE actual size in MB. 10% increments Note: Special data is stored in the Flash Memory, therefore you cannot specify 100%. C9300/C9500 Setting up • 59...
Page 62 Unless you know what you are doing, please avoid this section of the Menu. It is recommended that disk maintenance be done through the OKI Storage Device Manager software by the System Administrator, or by someone who is knowledgeable in this area.
Page 63: System Adjust Menu
TRAY 4 A3 NOBI Tabloid extra Legal 14; Legal Sets Tray 4 legal paper size. TRAY 4 LEGAL 14 13.5 A3 Nobi; A3 Wide; Sets Tray 5 large paper size. TRAY 5 A3 NOBI Tabloid extra C9300/C9500 Setting up • 61...
Page 64 DRUM CLEANING drum in idle mode before printing to reduce horizontal white lines effect. This will shorten image drum life. Execute Prints out data received from HEX DUMP the host PC in a hexadecimal dump. C9300/C9500 Setting up • 62...
Page 65: Usage Menu
Shows number of pages printed from TRAY 2 PAGE Tray 2. Displayed if optional Tray 2 is COUNT installed. nnnnnn Shows number of pages printed from TRAY 3 PAGE Tray 3. Displayed if optional Tray 3 is COUNT installed. C9300/C9500 Setting up • 63...
Page 66 15K = xxx%; Displays cyan toner remaining. CYAN TONER 7.5K = yyy% 15K = xxx%; Displays magenta toner remaining. MAGENTA TONER 7.5K = yyy% 15K = xxx%; Displays yellow toner remaining. YELLOW TONER 7.5K = yyy% C9300/C9500 Setting up • 64...
Page 67: List Of Administrator Menu Settings
Set to Disable, MEDIA MENU is not displayed. Enable, Enable/Disable COLOR MENU. COLOR MENU Disable Set to Disable, COLOR MENU is not displayed. Enable, Enable/Disable SYSTEM MENU. SYSTEM CONFIG Disable Set to Disable, SYSTEM MENU is not MENU displayed. C9300/C9500 Setting up • 65...
Page 68 Enable, Enable/Disable DISK MAINTENANCE DISK Disable MENU. MAINTENANCE Set to Disable, DISK MAINTENANCE MENU is not displayed. Enable, Enable/Disable SYSTEM ADJUST SYSTEM ADJUST Disable MENU. MENU Set to Disable, SYSTEM ADJUST MENU is not displayed. C9300/C9500 Setting up • 66...
Page 69: Block Device Menu
The default settings are Item Value Description YES, NO Change to YES to block the operator INITIALIZE LOCK panel from showing FLASH INITIALISE ITEM and PS FLASH RESIZE ITEM in the Disk maintenance and Memory menus. C9300/C9500 Setting up • 67...
Page 70 Peak Power Control Menu bold The default settings are Item Value Description NORMAL, Sets Peak Power Control. PEAK POWER CONTROL C9300/C9500 Setting up • 68...
Page 71: Setting Color Tuning From The Front Panel
(shadows) Color Tuning Patterns. • To increase the color intensity, use a higher positive setting (default = 0, maximum = +3). • To decrease the color intensity, use a higher negative setting (default = 0, maximum = -3). C9300/C9500 Setting up • 69...
Page 72 Make sure letter size paper is loaded in the tray. b. Press the MENU button repeatedly until displays. COLOR MENU c. Press the ITEM button repeatedly until displays. COLOR TUNING d. Press SELECT. The Color Tuning Pattern prints. C9300/C9500 Setting up • 70...
Page 73 6. Print from your application. Repeat the above steps until you get the desired magenta color intensity. NOTE To adjust these settings for the Cyan, Yellow or Black color intensity, substitute the appropriate color name in the steps above. C9300/C9500 Setting up • 71...
Page 74: Switching Off
SHUTDOWN MENU then press the SELECT button. 2. Press the Select button again to the shutdown EXECUTE sequence. 3. When is displayed, PLEASE POWER OFF SHUTDOWN COMPLETED turn the printer off using the power switch. C9300/C9500 Setting up • 72...
Page 75: Interfaces
• Making the interface connections • Installing the printer drivers • Installing network software.You can also go to http:// my.okidata.com to see/download a copy of the Software Installation Guide or for the latest information on your printer. C9300/C9500 Setting up • 73...
Page 76: Mac Os 8.6-9.2.2
Mac OS 8.6-9.2.2 Printer Driver See your printed Software Installation Guide for information on installing printer drivers. You can also go to http://my.okidata.com to see/download a copy of the Software Installation Guide or for the latest information on printer drivers. ADJUSTING PRINTER DRIVER OPTIONS Certain options such as additional memory, the duplexer, or additional trays may be installed in your printer.
Page 77 4. Click Select to activate the Description file. Mac OS 8.6-9.2.2 Printer Driver • 75...
Page 78 Installable Options: Available Tray If your printer utilizes more than one tray, select the appropriate number of trays with this option. 1. Select the Destkop Printer and leave highlighted. 2. From the Menu, click Printing Change Setup..The current setup appears under Installable Options. To manually alter the setup: a.
Page 79 Installable Options: Duplex If your printer has a duplex unit installed, you activate it here. 1. Select the Destkop Printer and leave highlighted. 2. From the Menu, click Printing Change Setup..The current setup appears under Installable Options. To manually alter the setup: a.
Page 80 Installable Options: Hard Disk If your printer has a hard disk unit installed, you can activate here. 1. Select the Destkop Printer and leave highlighted. 2. From the Menu, click Printing Change Setup..The current setup appears under Installable Options. To manually alter the setup: a.
Page 81 Installable Options: Finisher This setting allows you to enable or disable the Finisher. 1. Select the Destkop Printer and leave highlighted. 2. From the Menu, click Printing Change Setup..The current setup appears under Installable Options. To manually alter the setup: a.
Page 82: Memory Configuration
Installable Options: Memory Configuration This setting allows you to select the total amount of memory installed. 1. Select the Destkop Printer and leave highlighted. 2. From the Menu, click Printing Change Setup..The current setup appears under Installable Options. To manually alter the setup: a.
Page 83: Mac Os 8.6-9.2.2
Mac OS 8.6-9.2.2 Operation This section explains how to change the printer’s operation for specific print jobs when required and is accessed directly from within an application. Most applications allow the printer properties to be accessed from within the document print dialogue. This section will only detail options as they apply to the LaserWriter 8 driver.
Page 84 printer uses Cyan, Yellow, Magenta and Black (CMYK) toner or ink. • A monitor can display very vivid colors such as intense reds and blues and these cannot be easily produced on any printer using toner or ink. Similarly, there are certain colors, (some yellows, for example), that can be printed, but cannot be displayed accurately on a monitor.
Page 85 There are several settings found on a typical monitor: • 5000k or D50 Warmest; yellowish lighting, typically used in graphics arts environments. • 6500k or D65 Cooler; approximates daylight conditions. • 9300k Cool; the default setting for many monitors and television sets.
Page 86: Choosing A Color Matching Method
Publishing and Graphics applications. Matching Photographic Images RGB only Oki’s Color Matching (found in the printer driver under Color Matching) is a generally a good choice. Select a matching method appropriate to your monitor. Mac OS 8.6-9.2.2 Operation • 84...
Page 87 Photoshop, you may be able to use Soft-Proofing to simulate the printed image on your monitor. To do this, you can use the ICC- Profiles provided by Oki, and then print using the ICC profiles as the Print Space (or Output space).
Page 88: Oki Driver Options
This section references only the OKI-supplied driver selections, Color Option Option, as well as the plug-ins Accounting Job Type - if available. Color Option 1. To access Color Option, first select your desired OKI printer. Mac OS 8.6-9.2.2 Operation • 86...
Page 89 1. Select the option desired. OKI Color Matching This is OKI’s proprietary color matching system and affects RGB data only. This is the default setting and provides the fastest, best color matching for your printer.
Page 90 No Color Matching No color correction occurs when selected. This option is beneficial when other matching regimens are used, specifically if you select a Color Simulation option. Print In Grayscale No color will print. The printer will interpret all colors as a variation of grays.
Page 91 photographs, other settings may be better depending on the subjects and the conditions under which they were taken. Vivid or Digital Camera settings produce brightest colors. sRGB Optimized for matching specific colors, such as a company logo color. This option attempts to simulate RGB color. The colors within the printer's color gamut are printed without any modification, and only colors that fall outside the printable colors are modified.
Page 92 Relative Colorimetric Good for proofing CMYK color images on a desktop printer. Much like Absolute Colorimetric, except that it scales the source white to the (usually) paper white; i.e. unlike Absolute Colorimetric, this attempts to take the paper white into account. Absolute Colorimetric Best for printing solid colors and tints, such as Company logos etc.
Page 93 Glossy This option uses more CMYK and less Black while producing a shinier black. Matte This option uses more Black and less CMYK while producing a flatter black. Separations This option affects output only, allowing you to print all colors or separate plates.
Page 94 Custom Gamma Adjustment NOTE This option requires the installation and use of the Storage Device Manager (SDM) utility. See the SDM section for further instructions. You will need to create a custom gamma profiles using the SDM before selecting one here. 1.
Page 95: Job Option
Job Option 1. To access Job Option, first select your desired OKI printer. 2. Then open the drop-down menu directly underneath the printer and select Option. Quality A straightforward selection of the print quality desired. Mac OS 8.6-9.2.2 Operation • 93...
Page 96 • Fast: 600 x 600 dpi • Fine: 1200 x 1200 dpi 1. Select your desired print quality. Media Type Many options are available for selecting the thickness of the paper type. Normally the Printer Setting is sufficient. 1. Select your desired Media Type. Any option, other than Printer Setting, will override the setting at the printer.
Page 97 Feed Exit Media Tray 2/ MP Tray Rear Top (face weight Tray 1 Tray 3 (Manual) (face up) down) Transaprencies: Media Weight Ignored Set MediaType Simplex Simplex Simplex = Transparency Labels 0.1 to 0.17 mm Medium Simplex Simplex thick Heavy 0.17 to 0.2 mm Ultra Siimplex...
Page 98: Job Accounting
1. Click to enable collation of your documents. Media Check Sets whether the printer checks the matching of paper size to that of the tray. Only standard sizes are checked. MP tray is handled as manual feed Checking this will cause the MP tray to be used in manual feed situations.
Page 99 Before you can log in, you must be set up as a user in the Administration Utility. 1. To access Job Accounting, first select your desired OKI printer. 2. Then open the drop-down menu directly underneath the printer and select Accounting.
Page 100 OFF for secure printing to operate correctly. • Secure printing may not be available in some software applications. 1. To access Job Type, first select your desired OKI printer. Mac OS 8.6-9.2.2 Operation • 98...
Page 101 2. Then open the drop-down menu directly underneath the printer and select Type. Each option on the Job Type screen is detailed below. Print Type From here you will select your desired option. Normal This is the default setting for which no further action is required. Job Spool 1.
Page 102 Secure Print Setup This option allows you to print confidential documents on printers that are shared with other users in a network environment. 1. Select the Secure option. 2. Enter a job name of up to 16 characters next to Job Name and a four digit personal ID number in the...
Page 103 2. Enter the personal ID number you set above using the buttons on the printer control panel. 3. Press the VALUE button until ALL JOBS or the required job name is displayed. 4. Press the SELECT button. The document will print and be deleted from the hard disk drive. Deleting the confidential document before printing it 1.
Page 104 Proof and Print Proof and print allows printing of a single copy of a document for checking before printing multiple copies of the same document. NOTES • The internal hard disk must be installed in the printer and enabled, to allow for spooling of the print job before final printing.
Page 105 stored on the printer’s hard disk and one copy will print for your perusal. 4. After checking the proof, you then will print or delete (if incorrect) the remaining copies of the document using the procedures given below. Printing copies from Proof and Print 1.
Page 106 Store To Hard Disk Store to HDD (job spooling) allows print jobs to be temporarily stored on the hard disk before printing. NOTES • The internal hard disk must be installed in the printer and enabled to allow for spooling of the print job before final printing.
Page 107 4. The document can then be printed or deleted using the procedures given below. Printing copies MENU ITEM VALUE SELECT ON LINE ON LINE CANCEL 1. Press the MENU button to access the PRINT JOBS MENU press the SELECT button. 2.
Page 108: General Printing Directions
You can also refer to your Macintosh online help or manual for further information. Multiple Pages on One Sheet 1. To access, first select your desired OKI printer. 2. Then open the drop-down menu directly underneath the printer and select Layout.
Page 109 Select a border between the sheets, if desired. 4. Click Print to print or Save Settings to save and close the printer dialog box. Duplex 1. To access, first select your desired OKI printer. Mac OS 8.6-9.2.2 Operation • 107...
Page 110 2. Then open the drop-down menu directly underneath the printer and select Layout. 3. From the Layout screen, select the options desired. a. For Duplexing (printing on both sides of the sheet), press the button for Print on Both Sides. Mac OS 8.6-9.2.2 Operation •...
Page 111: Duplex Printing
The following instructions explain how to select collating using a printer driver. 1. To access, first select your desired OKI printer. Mac OS 8.6-9.2.2 Operation • 109...
Page 112 2. The General dialog box should already be displayed. If not, then select General from the menu. 3. From the General screen, click the button next to Collate to enable the function. Mac OS 8.6-9.2.2 Operation • 110...
Page 113: Mac Os 10.1.5
Mac OS 10.1.5 Printer Drivers See your printed Software Installation Guide for information on installing printer drivers. You can also go to http://my.okidata.com to see/download a copy of the Software Installation Guide or for the latest information on printer drivers. ADJUSTING OPTIONS Apple Computer has not enabled Configure Printer...
Page 114: Mac Os 10.1.5
Most applications allow the printer properties to be accessed from within the document print dialogue. This section will only detail options as they apply to the OKI printer driver. Refer to manfucturer’s guidelines regarding other driver operations. COLOR PRINT MATCHING The install utility provides a color profile for your printer.
Page 115: Monitor Color Profile Select
Monitor Color Profile Select Apple provides a ColorSync Utility — Devices that allows selection of the OKI supplied ICC color profile for your monitor. The profile will attempt to calibrate the monitor to more closely match the printer’s output. However, merely selecting the profile will not automatically produce perfect results as many factors will contribute to the gamut of color selection.
Page 116 2. Click the arrow next to Displays and select your monitor (in this example it is iMac). In the Current Profile area click the down arrow and select Other... to access the OKI Color Profile. Mac OS 10.1.5 Operation • 114...
Page 117 3. From the Profile selection menu, find and click on the desired ICC Profile (in this example the OKI C9500 1200dpi) and then press Open to enable. Color Profile Select Not to be confused with the ColorSync Utility — Devices, Apple also provides a System Preference utility, ColorSync, for selection of color profiles for the printer and documents.
Page 118 Document Profiles, for the CMYK Default option, press the double arrows and highlight the profile desired (in this example OKI C9500 1200dpi (PS)). Printer driver color settings The driver settings for Manual color can change the appearance of a print. There are several options available to help match the printed colors with those displayed on screen.
Page 119 • 9300k Cool; the default setting for many monitors and television sets. (k = degrees Kelvin, a measurement of temperature) How your software application displays color Some graphics applications such as Macromedia Freehand or Adobe Photoshop may display color differently from "office" applications such as Microsoft Word.
Page 120: Choosing A Color Matching Method
Typically CMYK documents are only used in professional Desktop Publishing and Graphics applications. Matching Photographic Images RGB only OKI’s Color Matching (found in the printer driver under Printer Features — Features 2) is a generally a good choice. Select a matching method appropriate to your monitor.
Page 121 Photoshop, you may be able to use Soft-Proofing to simulate the printed image on your monitor. To do this, you can use the ICC- Profiles provided by OKI, and then print using the ICC profiles as the Print Space (or Output space).
Page 122: Oki Driver Options
OKI DRIVER OPTIONS This section references only the OKI-supplied driver selections, Printer Features. OKI Printer Features 1. Open your printer driver (by choosing File — Print from an application) and select your desired OKI printer. 2. Then open the drop-down menu at left and select...
Page 123 Quality A straightforward selection of the print quality desired. • Fast: 600 x 600 dpi • Fine: 1200 x 1200 dpi 1. Select your desired print quality. Collate Collating can be carried out with or without a hard disk drive installed. However, printers with a hard disk drive will provide greater performance.
Page 124 • Stacker (Face-up): ouput to the side in reverse order. • Finisher (Face-up): output to the upper stacker of the Finisher. • Finisher (Face-down): output to the lower stacker of the Finisher. 1. Select your desired option. Staple This option, if installed, allows you to choose the appropriate Stapling/Punch option.
Page 125 Media Type Many options are available for selecting the thickness of the paper type. Normally the Printer Setting is sufficient. 1. Select your desired Media Type. Any option, other than Printer Setting, will override the setting at the printer. 2. The following chart (also found in the Printer’s Setup documentation) provides a guide for selection.
Page 126 Feed Exit Media Tray 2/ MP Tray Rear Top (face weight Tray 1 Tray 3 (Manual) (face up) down) Labels 0.1 to 0.17 mm Medium Simplex Simplex thick Heavy 0.17 to 0.2 mm Ultra Siimplex Simplex thick Heavy Heavy-Hi Heavy Simplex Simplex Sheen Finish...
Page 127 1. Click on the checkbox to enable the option. Color Control OKI Color Matching This is OKI’s proprietary color matching system and affects RGB data only. This is the default setting and provides the fastest, best color matching for your printer.
Page 128 Black Finish This setting determines Black Toner usage only. Auto This option is best for an office environment, with the printer determining which style is better. Glossy This option uses more CMYK and less Black while producing a shinier black. Matte This option uses more Black and less CMYK while producing a flatter black.
Page 129 Monitor (6500k) Vivid Optimized for printing bright colors when using a monitor with a color temperature of 6500K. Ideal for office graphics and text. Vivid or Digital Camera settings produce brightest colors. Monitor (9300k) Optimized for printing photographs when using a monitor with a color temperature of 6500K.
Page 130 intents are essentially a set of rules that determine how this color conversion takes place. 1. Select the option desired. Auto The best default select as this selects the optimal settings for a general office environment. Perceptual Best choice for printing photographs. Compresses the source gamut into the printer's gamut while maintaining the overall appearance of an image.
Page 131 Printer Halftone This option prevents the halftone of a high-end graphic application from printing. 1. Click on the checkbox to enable the option. Color Simulation Affects CMYK output only and is usually used in offset printer environments only. This option simulates what the output will look on a printing press using the ink types SWOP, Euroscale or Japan.
Page 132 1. Select the option desired. NOTE You must select a non-generic PostScript Printer Description (PPD) file for a printer that supports color separations. Media Check Sets whether the printer checks the matching of paper size to that of the tray. Only standard sizes are checked. Features 4 Toner Saving Checking this will enable toner saving but reduce print quality.
Page 133: General Printing Directions
1. Open your printer driver (by choosing File — Print from an application) and select your desired OKI printer. 2. Then open the drop-down menu at left and select Layout. 3. From the Layout screen, select the options desired. Mac OS 10.1.5 Operation • 131...
Page 134 Duplex 1. Open your printer driver (by choosing File — Print from an application) and select your desired OKI printer. 2. Then open the drop-down menu at left and select Duplex. 3. From the Duplex screen, select the options desired.
Page 135 The following instructions explain how to select collating using a printer driver. 1. Open your printer driver (by choosing File — Print from an application) and select your desired OKI printer. Mac OS 10.1.5 Operation • 133...
Page 136 2. The Copies & Pages dialog box should already be displayed. If not, then select Copies & Pages from the menu. 3. From the General screen, click the button next to Collate enable the function. Mac OS 10.1.5 Operation • 134...
Page 137: Mac Os 8.6-9.2.2 Utilities
This section explains how to install and use the included utilities supplied. Important! These Utilities, except the Profile Downloader, are unavailable for Mac OS 10.1.5. • Storage Device Manager • Profile Downloader • Fonts Downloader • OKI Swatch Utility • OkiNet Utility for Macintosh Mac OS 8.6-9.2.2 Utilities • 135...
Page 138: General Information
AppleTalk and is incompatible with USB connections. Color Swatch Utility This utility enables you to print samples of colors on your OKI printer. The printed color samples (Swatches) allow you to select colors for printing in the same manner as you would to choose paint chips to pick the right color for your home.
Page 139: Installation Procedures
OkiNet Utility for Macintosh This utility allows adjusting some of the parameters of a printer, such as the Zone and Name of the OKI printer on a network. INSTALLATION PROCEDURES The OKI CD supplied with the printer provides the necessary installation software.
Page 140 4. Select Custom Install to access the Utility Installation. 5. Click in the boxes on the left hand side of the Utilities you wish to install and click the Install button to complete. This will install the Utilities into the folder specified during installation process. Mac OS 8.6-9.2.2 Utilities •...
Page 141: Storage Device Manager Operation
STORAGE DEVICE MANAGER OPERATION Important! • When attempting to open the application, ensure that the default printer is connected and turned on. • If your default printer is a virtual printer, the application will return the error message “This utility does not support this interface.”...
Page 142 Undo button 1. Clicking this button will restore the settings in the dialog box effective before any changes that may have been made. 2. This button is grayed out and disabled if no change has been made to the settings in this dialog box. Option button 1.
Page 143: Sdm Options
SDM Options 1. There are other parameters unique to the SDM available by pressing the Options... button. 2. For each option, click on the drop-down arrows to select your choice. Manual Timeout This parameter sets the period of time, that after requesting paper to be inserted and is not inserted, when the print job is cancelled.
Page 144: Power Save Mode
Power Save Delay When no input is received for the specified time, the printer will enter Power Save Mode. SDM Menu Items Not all menu items are available for the SDM. File Menu Menu Item Value Description EXECUTE Downloads the latest settings from REFRESH the printer.
Page 145 Change Printer Name/Zone This will change the name that is stored in the PostScript interpreter in the printer. However, this will not change the name displayed in the Chooser - only the OkiNet utility has that ability. 1. Access the function from the Utilities menu.
Page 146 Download File This utility allows you to download to the printer’s hard drive PS/PDF/ Font files for faster printing. The printer will automatically print the PS/PDF files unless they are specified to be stored in the hard disk. 1. After selecting Download File from the Utilities menu, select the file you wish to load into the printer.
Page 147 Display Font List 1. To identify the fonts already loaded into the printer, select Display Font List from the Utilities menu. 2. Press Close to return to the main screen. Initialise Disk This utility will erase the hard disk of the printer and cause it to rebuild the directories.
Page 148 Substitute Fonts This function is not supported for a non-kanji printer. PS Gamma Adjuster This option allows adjusting the gamma output, or toner density, when printing from the printer. The Gamma Curve profile is sent to the printer with the print job. 1.
Page 149 Create/Edit a New Gamma Curve Profile 1. To create a new Gamma Curve, press the button. To edit, highlight the profile and press the Edit button. 2. Select either or an individual color (deselect first). To modify a curve, click on a point on the curve - the drag point - and drag it to change the shape of the curve.
Page 150: Profile Downloader
PROFILE DOWNLOADER This utility allows you to download to the printer custom-built (ICC) color profiles built in MonacoEZMatch for OKI software and downloads it to the printer’s hard drive. The Profile Downloader program creates empty container files, called Projects, to which you will then add one or more ICC linked profiles.
Page 151 Quality - when selecting, remember that the different OKI printers define their qualities differently. For example, Fine for C9500 represents 1200 x 1200 dpi while Fine for the C9300 represents 600 x 1200 dpi. c. Media - select appropriately.
Page 152: Fonts Downloader
Fonts to the printer’s RAM or hard disk and to manage fonts on your PostScript printer. This utility is an Adobe product and will not be supported by OKI Data. Please read the Read Me file for further information. Important! This utility will only communicate with the printer via AppleTalk and is incompatible with USB connections.
Page 153 presented with the Simple Swatch. The Simple Swatch covers the commonly used colors. 2. Each color block, or sample, is identified with information your software package needs to reproduce that color accurately. The numbers under each block specify the amounts of the primary colors—red (R), green (G), and blue (B), that mix to form each particular shade.
Page 154: Okinet Utility For Ethertalk
Application, and Setting Monitor Color, see the Swatch Utility ReadMe file located in the Mac folder. OKINET UTILITY FOR ETHERTALK This utility allows changing the Zone and Name of the OKI printer on a network. Mac OS 8.6-9.2.2 Utilities • 152...
Page 155 Rename Printer/Zone 1. After opening the OkiNet application, press the Search button to select the printer you wish to name. Mac OS 8.6-9.2.2 Utilities • 153...
Page 156 2. Then, once found, follow the directions by pressing Command+N on the keyboard to rename the printer or Command+Z to select the zone for the printer. Printer Select Printer Rename 3. Alternatively, you can use the Menu at this point to rename/ change printers/zones.
Page 157 Change Parse Type 1. After selecting the printer, from the menu select Configure — Parsing. 2. Select the option desired and press to enable. Print Config 1. After selecting the printer, from the menu select File — Print Config to gain a printout of the current configuration. Check Print Server Status 1.
Page 158 2. You will be presented with the Status screen. Press to return to close. Configure Printer Type 1. After selecting the printer, from the menu select Configure — Type. 2. Enter the new name in and press Change Type 1. If you have altered Current Type 2, you would press the...
Page 159: Mac Os 10.1.5 Utility
The OKI CD supplied with the printer provides the necessary installation software. 1. Insert the CD into the CD-ROM drive. 2. Double-click the OKI CD icon that appears on the desktop. 3. Open the folder and open the following folders: Mac —...
Page 160 4. Select Custom Install to access the Utility Installation. 5. Click in the box on the left hand side for the Profile Downloader and press the Install button to complete. This will install the program into the folder specified during installation process. Mac OS 10.1.5 Utility •...
Page 161: Profile Downloader
PROFILE DOWNLOADER This utility allows you to download to the printer custom-built (ICC) color profiles built in MonacoEZMatch for OKI software and downloads it to the printer’s hard drive. The Profile Downloader program creates empty container files, called Projects, to which you will then add one or more ICC linked profiles.
Page 162 Quality - when selecting, remember that the different OKI printers define their qualities differently. For example, Fine for C9500 represents 1200 x 1200 dpi while Fine for the C9300 represents 600 x 1200 dpi. c. Media - select appropriately.
Page 163 Project; however, remember that you only have 16 User Profiles to use for all Projects. NOTE If you encounter an error message, be sure you have added a Monaco-created profile and that you haven’t used the same User Profile in more than one project. 6.
Page 164: Maintenance
Step 2 on top (this ensures that the oldest paper is used first, to help prevent paper jams). 4. Check that the paper guides and rear stopper are correct for the size of paper being used. C9300/C9500 Maintenance • 162...
Page 165 • Don’t load paper of different sizes, paper quality or thickness at the same time. • Don’t remove the paper tray during printing. NOTE If installed, a lower paper tray cannot be used to print if there is no paper tray inserted above it. C9300/C9500 Maintenance • 163...
Page 166: Changing The Toner Cartridge
• Toner can be harmful if inhaled, swallowed or if it gets in the eyes. • Toner can also stain hands and clothing. 1. Switch off the printer and open the top cover. 2. Check the color label of the toner cartridge to be changed. C9300/C9500 Maintenance • 164...
Page 167 (2), lifting the lever end of the cartridge first to disengage the locating peg on the image drum from the toner cartridge. CAUTION! Dispose of the toner cartridge in accordance with local legislation. 4. Unpack the new toner cartridge and remove the orange shipping clip. C9300/C9500 Maintenance • 165...
Page 168 5. Shake the new toner cartridge back and forth several times. Then, holding the toner cartridge horizontally, remove the tape. 6. Insert the new toner cartridge into the image drum, left side first, engaging the drum locating peg in the hole in the toner cartridge. C9300/C9500 Maintenance • 166...
Page 169 8. Gently push the lever in the direction of the arrow until it stops. If you meet any resistance when pushing the lever, STOP and push down on the cartridge to be sure it is firmly in place, then proceed. This releases the toner into the image drum. C9300/C9500 Maintenance • 167...
Page 170 After installing the new toner cartridge, the message on the display TONER LOW or CHANGE TONER should disappear. However, this sometimes does not disappear until printing has been carried out. If it still does not disappear, reinstall the toner cartridge. C9300/C9500 Maintenance • 168...
Page 171: Changing The Image Drum
• Never expose the image drum to light for more than 5 minutes. • Never expose the image drum to direct sunlight. • Never touch the surface of the green drum inside the image drum unit. 1. Switch off the printer and open the top cover. C9300/C9500 Maintenance • 169...
Page 172 2. Remove the appropriate image drum/toner cartridge from the printer. 3. Remove the new image drum from the packaging. 4. Remove the protective sheet and film from the new image drum. C9300/C9500 Maintenance • 170...
Page 173 “Changing the toner cartridge” on page 164. WARNING! Take extreme care when handling toner. • Toner can be harmful if inhaled, swallowed or if it gets in the eyes. • Toner can also stain hands and clothing. 8. Close the top cover. C9300/C9500 Maintenance • 171...
Page 174: Changing The Transfer Belt
2. Remove all four image drums/toner cartridges from the printer and place them on a flat surface (to prevent damage to the shiny green drum surface), then cover them to protect them from light while you are replacing the transfer belt. C9300/C9500 Maintenance • 172...
Page 175 (5) on the printer and insert the new transfer belt in the printer. 6. Move the lock lever (1) forward and lock the transfer belt into place. 7. Reinstall the four image drums and toner cartridges in the printer. 8. Close the top cover. C9300/C9500 Maintenance • 173...
Page 176: Changing The Fuser Unit
Fuser unit life is FUSER UNIT approximately 80,000 letter-size sheets. 1. Switch off the printer and open the top cover. WARNING! The fuser unit is very hot after printing. Always use the handle when lifting it. C9300/C9500 Maintenance • 174...
Page 177 3. Remove the new fuser unit from its packaging and lift off the shipping tape (1) holding the levers at either end of the fuser. As you remove the tape, the levers should move into the locked position. C9300/C9500 Maintenance • 175...
Page 178 4. Using the handle (1), lower the new fuser unit into the printer and push down firmly to lock it in place. 5. Make sure the two spring loaded locking levers lock the fuser unit into place. 6. Close the top cover.zzz C9300/C9500 Maintenance • 176...
Page 179: Cleaning The Led Heads
Do not use methyl alcohol or other solvents on the LED head: these will damage the lens surface. 2. Gently wipe each LED head surface with the LED lens cleaner or a soft tissue. 3. Close the top cover. C9300/C9500 Maintenance • 177...
Page 180: Transporting The Printer
(1) to prevent any toner spillage during transportation. 5. Place the four image drums complete with their toner cartridges back into the printer. 6. Place the LED packing array strips behind the LED heads and close the cover. C9300/C9500 Maintenance • 178...
Page 181 8. Place the bottom styrofoam packing piece on the skid and lower printer onto it. Then place the remaining styrofoam packing pieces around the printer. 9. Place the box over the printer on the skid and secure it in place with the handle locks. C9300/C9500 Maintenance • 179...
Page 182: Troubleshooting
Check Tray ***** for paper jam. MP tray is Tray CHECK ***** Check the transfer belt for paper jam, correct CHECK BELT UNIT installation, etc. Check the duplex unit for paper jam, correct CHECK DUPLEX installation, etc. C9300/C9500 Troubleshooting • 180...
Page 183 Install a new image drum. Color will be INSTALL NEW IMAGE indicated. DRUM Install a new toner cartridge. Color will be INSTALL NEW TONER indicated. Install the paper cassette. Paper tray will be INSTALL PAPER indicated. CASSETTE C9300/C9500 Troubleshooting • 181...
Page 184 RS232C OVERFLOW serial card. ERROR Serial overrun error. Check configuration of RS232C OVERRUN serial card. ERROR Serial parity error. Check configuration of serial RS232C PARITY ERROR card. A serious error has occurred. Call for service. SERVICE CALL C9300/C9500 Troubleshooting • 182...
Page 185 Change paper to correct size/type. Press On- SIZE MISMATCH line to continue. Stacker is full. Remove the paper. STACKER FULL Indicates wrong paper size. UNSUITABLE SIZE USB interface error has occurred. USB I/F ERROR The printer is warming up. WARMING UP C9300/C9500 Troubleshooting • 183...
Page 186: Paper Jams
2. Check the paper tray: Pull out the paper tray and remove any jammed paper from the printer, then gently push the paper tray back in. C9300/C9500 Troubleshooting • 184...
Page 187 To avoid damage to the drums: • Be careful to place the drums on a flat surface so that nothing contacts the shiny green surface in the bottom of the drum. • Keep the image drums away from light. C9300/C9500 Troubleshooting • 185...
Page 188 Carefully remove any jammed paper from the transfer belt and top paper exit. c. Open the right side cover and remove any jammed paper, then close the right side cover. d. Put all four image drums back into the printer. C9300/C9500 Troubleshooting • 186...
Page 189 4. Check the straight-through exit paper tray: remove any jammed paper from the side exit tray (if necessary, open the tray and remove any jammed paper, then close it). C9300/C9500 Troubleshooting • 187...
Page 190 The fuser unit is very hot after printing. Always use the handle when lifting it. a. Release the fuser roller lock levers at either end of the fuser and slowly remove the jammed paper. b. Relock the levers at either end of the fuser. C9300/C9500 Troubleshooting • 188...
Page 191 6. Check the paper separator: a. Release and lift the separator (1). b. Remove any jammed paper from the printer. c. Replace the separator. C9300/C9500 Troubleshooting • 189...
Page 192 Lift the duplex top cover and remove any jammed paper. c. Close the duplex top cover and slide the duplex unit/paper tray back into the printer. d. Close the small front cover. C9300/C9500 Troubleshooting • 190...
Page 193 (1) or the high capacity feeder (2) are installed, pull out the paper trays and check that no paper is jammed along the various parts of the exit path. 9. Close the top cover, pressing down to latch it in place. C9300/C9500 Troubleshooting • 191...
Page 194: Parallel Transmission Mode
3. Press the VALUE button to change the display to DISABLE 4. Press the SELECT button. An asterisk (*) appears to the right of the selected setting. 5. Press the ONLINE button to return the printer to online status. C9300/C9500 Troubleshooting • 192...
Page 195: Problem Solving
Removing a paper jam is not sufficient: remained open until all Raise and gently lower the top cover, especially if paper jams have been the paper jam has been removed from behind the cleared. front cover. C9300/C9500 Troubleshooting • 193...
Page 196: Problems Printing From Macintosh
USB cable is Reconnect or try another cable. disconnected or faulty. A USB hub is being The printer cannot be used with a USB hub. used. Connect the printer and computer directly. C9300/C9500 Troubleshooting • 194...
Page 197: Cannot Print
Paper loaded in tray is Either change paper in tray to match size different size from that formatted in application and press ONLINE to formatted in software continue, or continue printing on existing paper by application. pressing ONLINE. C9300/C9500 Troubleshooting • 195...
Page 198: Problems With Poor Quality Printing
The paper is moist. Store paper within specified temperature and humidity levels. Paper is unsuitable for printer. Use recommended paper. Fading in patches Possible cause Remedy The paper is moist. Store paper within specified temperature and humidity levels. C9300/C9500 Troubleshooting • 196...
Page 199: Longitudinal Black Stripes
Clean LED with lens cleaner or soft tissue. Cannot print desired color Replace toner cartridge. because toner is low. Black formation method Open the printer driver and set black does not match application. formation to CMYK. C9300/C9500 Troubleshooting • 197...
Page 200: Miscellaneous Problems
There are scraps of paper or Check the inside of the printer and other foreign matter inside the remove any such objects. printer. The top cover is not firmly shut. Press the left and right sides of the top cover. C9300/C9500 Troubleshooting • 198...
Page 201 The fuser unit adjusts Wait until this process has been temperature, which takes time. completed. The printer is processing data Wait until this data is processed. from another interface. C9300/C9500 Troubleshooting • 199...
Page 202: Toner Rubs Off The Printed Surface
Careful! Fuser may be HOT! Open the when it was installed. top cover and check to be sure that all packing materials were removed from the fuser. To remove the fuser, see “Changing the fuser unit” on page 174. C9300/C9500 Troubleshooting • 200...
Page 203: Accessories
• Paper Trays: see page 212 • High Capacity Feeder (HCF): see page 215 • Finisher: see page 218 For all but the finisher, which is described in a separate manual, details of their physical installation are provided in this section. C9300/C9500 Accessories • 201...
Page 204: Additional Memory
1 ® 3 ® 2 sequence. For example: SDRAM: 256 MB 128 MB 64 MB Place in: Slot 1 Slot 3 Slot 2 C9300/C9500 Accessories • 202...
Page 205 1. Switch off the printer and disconnect the power cable and printer interface cable. 2. Loosen the two screws (1) and remove the main board. 3. Insert the memory modules the slots as follows: push out the white tabs at either end of the socket. C9300/C9500 Accessories • 203...
Page 206 If the error message SERVICE CALL/034 appears on the LCD after switching the printer on, turn the printer off and pull the main board back out and make sure the memory modules have been installed correctly. C9300/C9500 Accessories • 204...
Page 207 MenuMap matches the memory now installed in the printer. If it doesn’t, turn the printer off and pull out the main board and check to be sure that the modules are all firmly seated in their connectors. C9300/C9500 Accessories • 205...
Page 208: Internal Hard Disk Drive
Installing the hard disk drive 1. Switch off the printer and disconnect the power cable and printer interface cable. 2. Loosen the two screws (1) and remove the main board. C9300/C9500 Accessories • 206...
Page 209 However, you can also set the menu manually as follows: 1. Press the MENU button until is displayed, DISK MAINTENANCE then press the SELECT button. 2. When is displayed, press the SELECT button. HDD INITIALIZE 3. Press the ITEM button to shut down the printer. C9300/C9500 Accessories • 207...
Page 210 • The Storage Device Manager can also be used to initialize the hard disk after installation. Please refer to the User Guide for the Storage Device Manager. C9300/C9500 Accessories • 208...
Page 211: Duplex Unit
3. Remove the front cover (2) by lifting it at both ends. NOTE Do not discard the front cover. If the duplex unit is removed, the front cover has to be reinstalled. C9300/C9500 Accessories • 209...
Page 212 • Press the VALUE button until is displayed then press the SELECT button. An asterisk (*) appears to show that duplex has been set to on. • Press the ONLINE button to turn the printer back on line. C9300/C9500 Accessories • 210...
Page 213 7. Change the DUPLEX setting in the menu to OFF: to do this, follow the steps in the NOTE on page 210 in reverse. 8. Press the ONLINE button to turn the printer back to online status. C9300/C9500 Accessories • 211...
Page 214: Additional Paper Trays
WARNING! The printer weighs 160 lbs. ( 72 kg) without the duplex unit; 172 lbs. (78 kg) with the duplex unit installed (dxn models). Three (3) people are required to lift the printer safely. C9300/C9500 Accessories • 212...
Page 215 3. Load paper in each tray, using the same procedure you use for loading paper in Tray 1. C9300/C9500 Accessories • 213...
Page 216 6. Connect the printer interface cable and power cable, then switch on the printer. 7. Print a MenuMap (see “Printing the MenuMap” on page 29) and check that the newly added tray(s) now appear under the MEDIA MENU as Tray2, Tray3. C9300/C9500 Accessories • 214...
Page 217: High Capacity Feeder (Hcf)
WARNING! The printer weighs 160 lbs. ( 72 kg) without the duplex unit; 172 lbs. (78 kg) with the duplex unit installed (dxn models). Three (3) people are required to lift the printer safely. C9300/C9500 Accessories • 215...
Page 218 3. Load paper in each tray, using the same procedure you use for loading paper in Tray 1. C9300/C9500 Accessories • 216...
Page 219 7. Print a MenuMap (see “Printing the MenuMap” on page 29) and check that the newly added trays (Tray2, 3 and 4 if only the HCF is installed, or Tray3, 4, and 5 if the optional tray is also installed) appear under the MEDIA MENU. C9300/C9500 Accessories • 217...
Page 220: Finisher
The Finisher allows you to staple, punch and offset the printed documents emerging from your printer. The accessories available are: • C9300/C9500 Finisher with 2 hole punching • C9300/C9500 Finisher with 4 hole punching • Finisher Interface Kit • Finisher Stand For full details, refer to the Finisher User’s Guide.
Page 221: Specifications
Cyan, magenta, yellow, black (CMYK) Processor speed C9300: 450 MHz, C9500: 600 MHz Memory C9300 - 128 MB standard (Extra memory may be required with Duplex unit) C9300n - 128 MB standard C9300dxn - 192 MB standard C9500dxn - 320 MB standard...
Page 222 A3, A3 Nobi, A3 Wide, A4, A5, B4, B5 A6 (Tray 1 only) Print speed varies with paper size, media weight and paper feed. Exit method is limited by paper size, media weight and paper feed. C9300/C9500 Specifications • 220...
Page 223 Image expansion/compression: ±1 mm per 100 mm Startup time Less than 3 min. from powering up (25°C) Power supply 120 (115-127) volts AC, 60 Hz ± 2 Hz 230 (198-264) volts AC, 50 Hz ± 2 Hz C9300/C9500 Specifications • 221...
Page 224: Operating Environment
Power save: 43 dBA Product life 5 years or 1,000,000 sheets Dimensions Width: 26.2 inches (666 mm) Depth: 24.6 inches (626 mm) Height: 18.1 inches (460 mm) Weight 160 lbs. (72 kg) not including optional accessories and paper C9300/C9500 Specifications • 222...
Page 225: Consumables
Black Toner ........41963604 Cyan Toner ........41963603 Magenta Toner........ 41963602 Yellow Toner ........41963601 DRUMS Description ........Order No. Black Image Drum ......41963404 Cyan Image Drum ......41963403 Magenta Image Drum ..... 41963402 Yellow Image Drum......41963401 C9300/C9500 Consumables • 223...
Page 226: Fuser Units
FUSER UNITS Description ........Order No. Fuser Unit, 120V ......41946101 Fuser Unit, 230V ......41946103 TRANSFER BELT Description ........Order No. Transfer belt ........41946001 C9300/C9500 Consumables • 224...
Page 227: Oki ® Print Media
® PRINT MEDIA OKI Banner Paper Order No. White, 70-lb. Index, 35.4'' x 12.9''. 100 sheets ....52206001 OKI SynFlex™: Waterproof and Tear proof Order No. White, 8½ x 11''. 100 sheets ..........52205901 OKI Bright White Proofing Paper Order No. 32-lb. US Bond, 8½ x 11''. 500 sheets ......52206101 32-lb.
Page 228 White, 110 lb. Index, 8½ x 11''. 250 sheets......52205603 OKI Premium Color Transparencies Order No. 8½ x 11''. 50 sheets ............52205701 OKI Premium Envelopes: Security Tint, Redi-Strip Seal Order No. White, COM-10. Box 100 ..........52206301 White, COM-10. Box 500 ..........52206302...
Page 229: Factory Default Settings
MP TRAY USAGE FEED WHEN MISMATCHING MEDIA CHECK ENABLE TRANSPARENCY DETECT AUTO RESOLUTION C9300 600 X 1299 DPI C9500 1200 DPI TONER SAVE MODE MONO-PRINT SPEED AUTO ORIENTATION PORTRAIT LINE PER PAGE EDIT SIZE CASSETTE SIZE C9300/C9500 Factory default settings • 227...
Page 230: Media Menu
TRAY4 MEDIAWEIGHT AUTO TRAY5 MEDIATYPE PLAIN TRAY5 MEDIAWEIGHT AUTO MP TRAY MEDIASIZE LETTER LONG EDGE MP TRAY MEDIATYPE PLAIN MP TRAY AUTO MEDIAWEIGHT UNIT OF MEASURE INCHES X DIMENSION 8.5 INCHES Y DIMENSION 11 INCHES C9300/C9500 Factory default settings • 228...
Page 231: Color Menu
BLACK HIGH-LIGHT BLACK MID-TONE BLACK DARK CYAN DARKNESS MAGENTA DARKNESS YELLOW DARKNESS BLACK DARKNESS ADJUST REGISTRATION [EXECUTE] CYAN REG FINE ADJUST MAGENTA REG FINE ADJUST YELLOW REG FINE ADJUST INK SIMULATION CMY100% density DISABLE C9300/C9500 Factory default settings • 229...
Page 232: System Config Menu
FONT No. I000 FONT PITCH 10.00 CPI FONT HEIGHT 12.00 POINT SYMBOL SET PC-8 A4 PRINT WIDTH 78 COLUMN WHITE PAGE SKIP CR FUNCTUION LF FUNCTION PRINT MARGIN NORMAL TRUE BLACK PEN WIDTH ADJUST C9300/C9500 Factory default settings • 230...
Page 233: Ppr Emulation Menu
6 LPI WHITE PAGE SKIP CR FUNCTUION LF FUNCTION LINE LENGTH 80 COLUMN FORM LENGTH 11 INCH TOF POSITION 0.0 INCH LEFT MARGIN 0.0 INCH FIT TO LETTER ENABLE TEXT HEIGHT SAME CONT PAPER MODE C9300/C9500 Factory default settings • 231...
Page 234: Fx Emulation Menu
0.0 INCH FIT TO LETTER ENABLE TEXT HEIGHT SAME CONT PAPER MODE PARALLEL MENU Item Factory default setting PARALLEL enable BI-DIRECTION enable enable ACK WIDTH narrow ACK/BUSY TIMING ack-in-busy I-PRIME disable OFFLINE RECEIVE DISABLE C9300/C9500 Factory default settings • 232...
Page 235: Usb Menu
ENABLE RARP DISABLE IP ADDRESS 0.0.0.0 SUBNET MASK 0.0.0.0 GATEWAY ADDRESS 0.0.0.0 PRINT SETTINGS INITIALIZE MEMORY MENU Item Factory default setting RECEIVE BUFF SIZE AUTO RESOURCE SAVE FLASH INITIALIZE [EXECUTE] PS FLASH RESIZE 0.5Mb C9300/C9500 Factory default settings • 233...
Page 236: System Adjust Menu
LEGAL 14 TRAY5 A3 Nobi PAPER TABLOID EXTRA TRAY5 LEGAL14 PAPER LEGAL 14 PCL TRAY2 ID# PCL TRAY3 ID# PCL TRAY4 ID# PCL TRAY5 ID# PCL MP TRAY ID# DRUM CLEQNING HEX DUMP [EXECUTE] C9300/C9500 Factory default settings • 234...
Page 237: Maintenance Menu
EEPROM RESET [EXECUTE] SAVE MENU [EXECUTE] RESTORE MENU [EXECUTE] POWER SAVE ENABLE PAPER BLACK SETTING PAPER COLOR SETTING TRANSPR BLACK SETTING TRANSPR COLOR SETTING USAGE MENU Displays printer page counts and data for printer consumables. C9300/C9500 Factory default settings • 235...
Page 238: Index
Operation ......112 general printing directions . . Envelope types ......33 monitor color profile select . Error messages ......180 oki driver options ..120 printer drivers .......111 Fuser unit........174 Utility profile downloader ..157 Maintenance Hard disk ........206...
Page 239 Status messages......180 Options System Adjust Menu....61 Additional memory....202 System Config. Menu ....47 Additional paper trays...212 CCS Copier Unit....218 Toner cartridge ......164 Duplex unit ......209 Toner cartridge installation18 High capacity feeder .....215 Transfer belt ......172 Internal hard disk ....206 Transporting ......178 Troubleshooting Paper Miscellaneous problems ..198...

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Oki C9300 User Manual

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