Firewall Considerations; Troubleshooting - Altigen Alti-IP 600H Administration Manual

Firewall Considerations

Firewall Considerations
If using a firewall in the AltiWare environment, the following network
ports are used:
Client
a
AltiAdmin
AltiConsole
AltiControl
AltiReach
AltiView/AltiAgent AltiLink+
Supervisor
CDRSearch
TAPI Client
Alti-IP 600H
VoIP H.323/H.225
VoIP Message
Waiting
VoIP H.245
VoIP RTP
VoIP ATPS
Web Client
a. It is recommended that this be run only in an intranet.
b. N=49152+ (62*number of boards)–1

Troubleshooting

The following table provides the most common problems an end user may
encounter. For Alti-IP 600H phone questions or problems not listed here,
40 Alti-IP 600H Manual
Server
AltiWare DCOM
AltiLink +
AltiLink+
AltiLink
VM Service
AltiLink+
Internal/External CDR
Logger
AltiLink+
Internal/External CDR
Logger
TAPI Gateway
AltiGen IP Phone Service 10032
Gatekeeper
VoIP H.323/H.225
VoIP Message Waiting
VoIP H.245
VoIP RTP
VoIP ATPS
AltiLink+
NetMeeting Chat
plus VoIP ports described
above
TCP
135 135
10025
10025
10015
10025
10028
10025
10027
10025
10027
10029
10026
1718, 1719
1720
49151
b
From 49152 to N
10032
10025
1720
UDP