Print Quality Problems - Epson Stylus Color II Reference Manual

This chapter describes what you can do if you are having
problems printing. It is divided into these sections:
Print quality problems. See this section if the print quality
is not good or not what you expect.
Problems with printing. See this section if your printer is
having trouble printing.
Paper handling problems. See this section if you have
paper jams or other problems with paper handling.
If you have a printing problem, check the appropriate section
and follow all suggestions that apply to your problem. Also
check the ReadMe icon in the Windows EPSON group or on
the Macintosh for the latest information. If none of the
suggested solutions solve your problem, see "Where to Get
Help" in the Introduction.

Print Quality Problems

To help you determine the nature of the problem, you may
want to print a demonstration page and analyze elements on it.
See Chapter 2 for instructions.
Print quality problems can often be solved by cleaning the print
heads as described earlier in this chapter. Note that it may take
as many as five cleaning cycles to solve a print quality problem.
If cleaning the print heads does not improve the print quality,
try the following:
Check the status of the Ink Out O and Ink Out NNN lights to
see whether the ink cartridges are low on ink. If so, replace
the cartridges as described in Chapter 3.
For color or complex grayscale images, turn on
MicroWeave and turn off High Speed mode.
4-2
Troubleshooting