Epson Stylus Color II Reference Manual page 46

You see white banding in your printouts.
Turn on MicroWeave in the printer driver.
If you still see white banding, clean the print heads as
described earlier in the chapter.
The printout contains incorrect or garbled characters.
Make sure EPSON Stylus COLOR II is selected as the default
Windows printer driver (PC driver) or is the last printer
selected in the Chooser (Macintosh driver).
If you are running Windows, make sure the Print Manager is
turned off in the Control Panel Printers utility; see your
Windows documentation or online help for instructions.
Print jobs may be held in the EPSON Spool Manager
(Windows) or the EPSON Monitor2 utility (Macintosh). Select
any print jobs marked pending, waiting, or held; then select
Delete or Cancel Printing.
If you still see incorrect or garbled characters, try printing a
demonstration page to see if the problem is with your printer;
see Chapter 2 for instructions. If the demonstration page prints,
you may have a problem with your application software or
your printer cable. Make sure your cable is connected securely
and see your program's documentation for troubleshooting
information. If no demonstration page prints, you may have a
problem with your printer; contact your EPSON dealer or an
authorized EPSON servicer.
You see incorrect colors in your printout.
Make sure EPSON Stylus COLOR II is selected as the default
Windows printer driver (PC driver) or is the last printer
selected in the Chooser (Macintosh driver).
Troubleshooting
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