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Epson LQ-670 User Manual

24-pin dot matrix printer
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Summary of Contents for Epson LQ-670

  • Page 2: Printer Parts

    Printer Parts printer cover paper thickness lever ribbon cartridge control panel print head knob left edge guide paper release right edge guide paper guide lever paper support sprocket units parallel interface...
  • Page 3 SEIKO EPSON CORPORATION. The information contained herein is designed only for use with this EPSON printer. EPSON is not responsible for any use of this information as applied to other printers.
  • Page 4 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception.
  • Page 5: Declaration Of Conformity

    Conforms to the following Directive(s) and Norm(s): Directive 73/23/EEC: Directive 89/336/EEC: April 1997 Y. Ishii President of EPSON EUROPE B.V. SEIKO EPSON CORPORATION 3-5, Owa 3-chome, Suwa-shi, Nagano-ken 392 Japan EPSON EUROPE B.V. Prof. J. H. Bavincklaan 5 1183 AT Amstelveen...
  • Page 6: Safety Information

    Read all of these instructions and save them for later reference. Follow all warnings and instructions marked on the printer. Do not place the printer on an unstable surface or near a radiator or heat source. Place the printer on a flat surface. The printer will not operate properly if it is tilted or at an angle.
  • Page 7 If the power cord or plug is damaged; if liquid has entered the printer; if the printer has been dropped or the cabinet damaged; if the printer does not operate normally or exhibits a distinct change in performance. Adjust only those controls that are covered by the operating instructions.
  • Page 8: For United Kingdom Users

    For United Kingdom Users Use of options Epson (UK) Limited shall not be liable against any damages or problems arising from the use of any options or consumable products other than those designated as Original EPSON Products or EPSON Approved Products by Epson (UK) Limited.
  • Page 9: Table Of Contents

    Attaching the paper guide ....1-9 Plugging in the Printer ......1-9 Connecting the Printer to Your Computer .
  • Page 10 Chapter 3 Paper Handling Selecting a Paper-Feeding Method ....Paper-feeding methods and paper types ... . Setting the paper release lever .
  • Page 11 Replacing the Ribbon Cartridge ....6-2 Cleaning the Printer ......6-5 Transporting the Printer .
  • Page 12 Command Lists and Character Tables EPSON ESC/P 2 Control Codes ....Barcode command ......
  • Page 13 Customer Support ......C-4 Faxon EPSON ......C-5 EPtec - Bulletin Board Service for latest drivers and utilities .
  • Page 15: Features

    Eight barcode fonts and four scalable fonts, as well as one draft and nine letter-quality bitmap fonts Support of advanced EPSON ESC/P 2 commands and IBM 2390 Plus emulation A large printable area: 70 lines with A4 size paper and 66 lines with letter size paper ®...
  • Page 16: Options

    Software, including a printer driver and a remote control panel utility, that lets you change printer settings quickly and easily Bidirectional communication with IEEE 1284 Nibble Mode support. Options The following options are available for your printer: High Capacity (C80678 ) and Second Bin (C80679 ) cut-sheet feeders.
  • Page 17: How To Use This Manual

    Microsoft Windows operating systems and the EPSON Remote! printer utility for DOS. Chapter 3 explains how to load and use single sheets, continuous paper, and other types of paper. Chapter 4 contains information on controlling the printer using the control panel.
  • Page 18: Warnings, Cautions, And Notes

    Warnings, Cautions, and Notes This guide uses the following conventions: Warnings must be followed to avoid bodily injury. Cautions must be observed to avoid damage to your equipment. Notes contain important information and useful tips on the operation of your printer. Introduction...
  • Page 19: Setting Up The Printer

    Attaching the paper guide ..... 1-9 Plugging in the Printer ......1-9 Connecting the Printer to Your Computer .
  • Page 20: Unpacking The Printer

    This chapter describes how to set up your printer and connect it to your computer. Unpacking the Printer Besides this guide, your printer box should include an EPSON printer driver disk, a Notice Sheet, and the following items: printer ribbon cartridge...
  • Page 21: Choosing A Place For The Printer

    Save all packing and protective materials in case you need to ship the printer in the future. It should always be transported in its original packaging or equivalent materials. Caution: Be sure to remove all protective materials before you turn on the printer.
  • Page 22 Make sure the paper path is clear and unobstructed before you print on continuous paper. See Chapter 3 for details. If you plan to use a printer stand, follow these guidelines: Use a stand that supports at least 18 kg (39.6 lb).
  • Page 23: Assembling The Printer

    Assembling the Printer Installing the knob Insert the knob into the hole on the side of the printer and rotate it slowly until it slips onto the shaft. Then firmly push in the knob. Setting Up the Printer...
  • Page 24: Installing The Ribbon Cartridge

    To install the ribbon cartridge, remove it from its packaging and then follow these steps: Open the printer cover by gently lifting up the notch on its left side. Warning: Never move the print head while the printer is turned on;...
  • Page 25 Slide the print head to the middle position where the front metal plate is indented as shown below. Turn the ribbon-tightening knob in the direction of the arrow to take up any slack in the ribbon. Setting Up the Printer...
  • Page 26 Turn the ribbon-tightening knob again to remove any slack in the ribbon and to make sure the ribbon moves freely. Close the printer cover. Setting Up the Printer...
  • Page 27: Attaching The Paper Guide

    Operate button is flush with the raised tabs on either side of the button. Check the label on the back of the printer to make sure its voltage matches that of your electrical outlet. Also make sure the plug on your printer’s power cord matches your electrical...
  • Page 28: Connecting The Printer To Your Computer

    5-19. Follow the steps below to connect the printer to your computer using the built-in parallel interface. Make sure both the printer and computer are turned off.
  • Page 29 Squeeze the wire clips together until they lock in place on both sides of the connector. If your cable has a ground wire, connect it to the printer’s ground connector as shown below. Plug the other end of the cable into the computer. (If the cable has a ground wire at the computer end, attach it to the ground connector at the back of the computer.)
  • Page 30 1-12 Setting Up the Printer...
  • Page 31 Installing the printer driver using My Computer ..2-4 Using the printer driver ..... . 2-6 For Windows 3.1 Users .
  • Page 32: For Windows 95 Users

    The EPSON printer driver disk that comes with your printer includes the printer driver software and a printer utility. A printer driver is software that allows your computer to control the printer. You need to install the printer driver so your software applications can take full advantage of the printer’s capabilities.
  • Page 33 Copy manufacturer’s files from box and click OK . You can type a unique name for the printer in the Printer name box. We recommend that you keep the model name as shown. To use the printer as the default printer for Windows 95 applications, select Yes .
  • Page 34: Installing The Printer Driver Using My Computer

    Make sure Windows 95 is running. Double-click the My Computer icon. Click Printers . Double-click the Add Printer icon. You see the Add Printer Wizard screen. Click the Next button. Select the local or network printer setting; then click Next . Setting Up Your Software...
  • Page 35 Copy manufacturer’s files from box and click OK . 10. Select EPSON LQ-670 ESC/P 2 , and click the Next button. 11. Choose the port you want to use with your printer (LPT1 is the default), and click the Next button.
  • Page 36: Using The Printer Driver

    12. You can type a unique name for the printer in the Printer name box. We recommend that you keep the model name as shown. Select the Yes or No radio button to indicate whether you want to use the printer as the default printer for Windows 95 applications.
  • Page 37 Print Setup dialog box. If you choose Print , you see your application’s Print dialog box. To access the printer driver, choose Printer , Setup , Properties , or Options , depending on the options available in your application.
  • Page 38 Checking and changing printer driver settings Before printing, check that the printer driver settings on the Paper and Graphics menus are appropriate for the kind of document you want to print, and change settings as needed. When you are finished making changes, click OK to apply the settings, or click Restore Defaults to return the settings to their factory defaults.
  • Page 39: For Windows 3.1 Users

    Insert the printer driver disk in a disk drive. Choose Run from the File menu. The following dialog box appears: Type A:\SETUP (or B:\SETUP ) and click OK . The EPSON Printer Driver Setup dialog box appears. Select your printer and click OK . The installation program begins copying the printer driver files.
  • Page 40: Using The Printer Driver

    Windows will now use the LQ-670 as its default printer on port LPT1. If you need to change the default printer or the port assignment, use the Control Panel Printers utility. Using the printer driver Before you start printing, you should make sure that the printer driver settings match your document requirements.
  • Page 41 In the Main window, double-click the Control Panel icon. Double-click the Printers icon. The Printers dialog box appears. Make sure your printer is highlighted, then click Setup . The printer driver settings window appears. Checking and changing printer driver settings...
  • Page 42: For Dos Program Users

    ❏ Orientation To access the following settings from your application, you may need to click Printer , Setup , Options , or some combination of these buttons. If you accessed the driver from the Control Panel, click Options to access these settings.
  • Page 43 Choose the EPSON LQ-670 printer at the appropriate step in the procedure. If the list in your application does not include the LQ-670 printer, choose the first available printer from this list: LQ-2070 LQ-2170 LQ-870/1170 LQ-570/1070/570+/1070+ DLQ-3000 DLQ-2000 LQ-1060 LQ-1050...
  • Page 44: Using The Epson Remote! Printer Utility

    Press Enter . The printer utility is copied into the EPUTIL directory on drive C. Accessing the printer utility When you want to access the EPSON Remote! utility, follow these steps: Change the current directory to drive C. Type PRNSET , and press Enter . Follow the on-screen instructions to use the utility.
  • Page 45 Chapter 3 Paper Handling Selecting a Paper-Feeding Method Paper-feeding methods and paper types ... . . 3-3 Setting the paper release lever ....3-4 Adjusting the Paper Thickness Lever .
  • Page 46: Selecting A Paper-Feeding Method

    Your printer can print on a wide variety of paper types, including single sheets, continuous paper, multi-part forms, labels, envelopes, postcards, and roll paper. This chapter explains how to use these paper types with your printer. Note: See Appendix A for detailed specifications on the paper types the printer can use.
  • Page 47: Paper-Feeding Methods And Paper Types

    Paper-feeding methods and paper types The table below shows which paper-feeding method to select for each paper type. You use the paper release lever to select the paper-feeding method: feeding, as described in the next section. Tractor Paper type − Single sheets Continuous paper...
  • Page 48: Setting The Paper Release Lever

    Setting the paper release lever You use the paper release lever to set the paper path you want the printer to use. The paper release lever has two positions: tractor feeding and Single-sheet feeding position − for loading single sheets (including envelopes and postcards) from the paper guide, the optional cut-sheet feeder, or the optional roll paper holder.
  • Page 49: Adjusting The Paper Thickness Lever

    Adjusting the Paper Thickness Lever You need to set the paper thickness lever to match the thickness of your paper. When you print on ordinary single-sheet or continuous paper, set the lever to the “0” position on the scale as shown below.
  • Page 50: Using Single Sheets

    You can load one sheet of paper at a time into the paper guide at the front of the printer, or you can load a stack of paper in the optional cut-sheet feeder. (See Chapter 5 for more information on the optional cut-sheet feeder.)
  • Page 51 Follow these steps to load single sheets: Make sure that the printer is off and the paper guide is attached as described in Chapter 1. Then close the sprocket covers and push down the sprocket lock levers to lock the sprocket units in place.
  • Page 52 If the platen rotates but the printer does not load the paper, completely remove the paper and then insert it all the way into the printer again. If you need to adjust the position of the paper after it is loaded, see “Adjusting the loading position” on page 3-27.
  • Page 53: Using Continuous Paper

    If the printer does not eject the printed sheet, press the Load/Eject button. Caution: Use the knob on the right side of the printer only to clear paper jams when the printer is off. Otherwise, you may damage the printer or cause it to lose the top-of-form position.
  • Page 54: Positioning Your Continuous Paper Supply

    Positioning your continuous paper supply When you load continuous paper, make sure you align your paper supply with the tractor so the paper feeds smoothly into the printer, as shown below. 3-10 Paper Handling...
  • Page 55: Loading Continuous Paper With The Tractor

    Loading continuous paper with the tractor Make sure the printer is turned off. Set the paper release lever to the tractor position, as shown below. Also make sure the paper thickness lever is set to “0” if you are using ordinary continuous paper.
  • Page 56 Then push down the lock lever to lock the sprocket in place. Note: Printing starts at the arrow mark on the printer and the “0” mark on the scale. The unprintable area is to the left of the arrow mark and the “0”.
  • Page 57 Slide the right sprocket unit to roughly match the width of your paper, but do not lock it. Slide the paper support midway between the two sprocket units. 3-13 Paper Handling...
  • Page 58 Be sure to load your paper printable side up. Caution: Make sure the first sheet of your continuous paper has a clean, straight edge so that it can feed smoothly into the printer. 3-14 Paper Handling...
  • Page 59 Close the sprocket covers. If necessary, unlock and reposition the left sprocket unit so that the perforation aligns with the arrow mark on the printer. Then lock the sprocket in place. 10. Slide the right sprocket unit to remove any slack in the paper.
  • Page 60: Using The Tear-Off Function

    Caution: Use the knob on the right side of the printer only to clear paper jams when the printer is off. Otherwise, you may damage the printer or cause it to lose the top-of-form position.
  • Page 61 Caution : Never use the tear-off function to feed labels backwards; they may come off their backing and jam the printer. Using the Tear Off/Bin button When using the tractor, you can use the Tear Off/Bin button to...
  • Page 62 Tear Off/Bin button.) Using auto tear-off mode When you turn on the auto tear-off function in the printer’s default-setting mode or the EPSON Remote! utility, the printer advances continuous paper to the tear-off position when you finish printing.
  • Page 63 For instructions on how to activate the auto tear-off function, see “Using the Default-Setting Mode” in Chapter 4 or open the EPSON Remote! utility as described in Chapter 2 and follow the on-screen instructions. While using the default-setting mode or the utility, also make sure the page length is set correctly for your continuous paper.
  • Page 64: Removing Continuous Paper

    You can turn on the auto tear-off function by using the printer’s default-setting mode or the EPSON Remote! utility. For instructions, see “Using the Default-Setting Mode” in Chapter 4, or open EPSON Remote! as described in Chapter 2 and follow the on-screen instructions.
  • Page 65: Using Labels

    You can load single-sheet multi-part forms from the paper guide or with the optional cut-sheet feeder. For instructions, see “Using Single Sheets” on page 3-6 or “Loading paper from the cut-sheet feeder” in Chapter 5. You can load continuous multi-part forms in the same way as you load ordinary continuous paper.
  • Page 66 ❑ Because labels are especially sensitive to temperature and humidity, use them only under normal operating conditions. ❑ Do not leave labels loaded in the printer between print jobs; they tend to curl and may come off their backing and jam the printer when you resume printing.
  • Page 67: Using Envelopes

    Using Envelopes You can print on a variety of envelopes, loading them in the same way as you load single sheets: from the paper guide or with the optional cut-sheet feeder. For information on loading envelopes, read this section and see “Using Single Sheets” earlier in this chapter or “Loading paper from the cut-sheet feeder”...
  • Page 68: Using Postcards

    Using Postcards You can print on a variety of postcards, loading them in the same way as you load single sheets: from the paper guide or with the optional cut-sheet feeder. (For instructions on loading single sheets, read this section and see “Using Single Sheets” on page 3-6 or “Loading paper from the cut-sheet feeder”...
  • Page 69: Switching Between Continuous Paper And Single Sheets

    When you have finished printing on continuous paper, press the Tear Off/Bin button to advance the paper to the tear-off position. (If you selected auto tear-off in the printer’s default-setting mode or the EPSON Remote! utility, the printer advances the paper perforation to the tear-off position automatically.) Tear off the printed pages.
  • Page 70: Switching To Continuous Paper

    To switch from single sheets to continuous paper, follow the steps below. If necessary, press the Load/Eject button to eject the last printed single sheet. Make sure continuous paper is loaded in the printer as described under “Loading continuous paper with the tractor” on page 3-11. 3-26...
  • Page 71: Using Micro Adjust

    Adjusting the loading position The loading position is the position of the paper after the printer loads it automatically. If your printing appears too high or low on the page, you can change the loading position with the...
  • Page 72 Make sure the printer is turned on. If necessary, lift up the printer cover so you can see the paper position. Load either continuous or single-sheet paper. (Press the Load/Eject button to load continuous paper or a single sheet from the optional cut-sheet feeder.) Hold down the Pause button for about three seconds.
  • Page 73: Adjusting The Printing Position

    Your printing position setting is in effect only until the next time you load paper or turn off the printer. Make sure that the printer is not printing. If it is, press the Pause button to stop printing. raised line...
  • Page 74 Pause light begins flashing and the printer enters the micro-adjust mode. If necessary, open the printer cover to check the printing position, and press the LF/FF [ D ] button to feed paper forward or the Load/Eject [ U ] button to feed paper backward.
  • Page 75: Adjusting The Tear-Off Position

    Make sure both Tear Off/Bin lights are flashing (the paper is at the current tear-off position). You may need to press the Tear Off/Bin button. Hold down the Pause button for about three seconds. The Pause light begins flashing and the printer enters the micro-adjust mode. 3-31 Paper Handling...
  • Page 76 Load/Eject [ U ] button to feed paper backward, until the paper perforation is aligned with the tear-off edge. Note: The printer has a minimum and a maximum tear-off position. If you try to adjust the tear-off position beyond these limits, the printer beeps and stops moving the paper.
  • Page 77 Chapter 4 Using the Control Panel Basic Control Panel Functions ..... 4-2 Lights ........4-3 Buttons .
  • Page 78: Basic Control Panel Functions

    This chapter explains how you can use the control panel to control the basic operation of the printer and to perform more advanced operations, such as making changes to default settings or activating the printer’s quiet mode. Basic Control Panel Functions...
  • Page 79: Lights

    * This light pattern means that a font other than those indicated on the control panel has been selected using the default-setting mode or the EPSON Remote! utility. (The fonts available in the default-setting mode or EPSON Remote! are: OCR-B, Orator, Orator-S, Script C, Roman T, or Sans Serif H.) Condensed (green) On when you press the Condensed button to print condensed characters.
  • Page 80: Buttons

    Tear Off/Bin (two lights, green) The printer uses the two Tear Off/Bin lights to indicate the following: = Flashing, = On, Buttons Operate Press this button to turn the printer on or off. Pause Press this button to temporarily stop printing, and press it again to resume printing.
  • Page 81 Sans Serif, Courier, Prestige, Script, or Others. Others means a font other than those indicated on the control panel has been selected using the default-setting mode or the EPSON Remote! utility. Printing with the Draft font requires fewer dots per character, which significantly increases the printing speed.
  • Page 82 * If one of these fonts is selected, all three Font lights on the control panel are on to indicate that the current font was set in the default-setting mode or the EPSON Remote! utility. Note: The typestyle samples on the control panel are meant as guides only;...
  • Page 83: Advanced Control Panel Functions

    To use the functions below (in italics), turn on the printer while pressing the corresponding control panel button(s). Letter-quality self test = Load/Eject Performs a letter-quality self test, which helps you determine the source of some printing problems.
  • Page 84 Adjustment” in Chapter 7 for details. Hex dump = Load/Eject + LF/FF Prints the data sent to the printer in hexadecimal code, which helps experienced users determine the source of some printing problems. See “Using Hex Dump Mode” in Chapter 7 for details.
  • Page 85: Using The Default-Setting Mode

    Using the Default-Setting Mode The default settings control many printer functions. While you can often set these functions through your software or printer driver, you may sometimes need to change a default setting from the printer’s control panel using the default-setting mode.
  • Page 86 Option Character table International character set for Italic table 0 slash High speed draft Input buffer Buzzer Auto CR (IBM 2390 Plus) ** AGM (IBM 2390 Plus) ** Font * * Fonts selected in the default-setting mode correspond to Others on the control panel.
  • Page 87 Skip-over-perforation This feature is available only when continuous paper is selected. When you turn on this feature, the printer provides a one-inch (25.4 mm) margin between the last line printed on one page and the first line printed on the next page. Because most application...
  • Page 88 You can specify either 10 seconds or 30 seconds. Software If you select ESC/P 2, the printer operates in the EPSON ESC/P 2 mode. If you select IBM, the printer emulates an IBM printer. Character table Your printer has 11 standard character tables as well as tables for 20 other countries.
  • Page 89 The input buffer stores data sent from your computer. The input buffer can store up to 64KB of data, so you can free your computer for other tasks while the printer prints. When the buffer is off, the buffer cannot store data, so the computer must wait for the printer to print each character before sending the next character.
  • Page 90: Changing The Default Settings

    AGM (Alternate Graphics Mode) When AGM is on, the printer can use advanced graphics commands like those available in ESC/P 2 mode. This feature is available only in IBM emulation mode. The default setting is Off. Font In the default-setting mode, you can select from these six fonts: OCR-B, Orator, Orator-S, S cript C, Roman T, and S ans Serif H.
  • Page 91 Make sure paper is loaded, then turn off the printer. While holding down the Font button, press the Operate button to turn on the printer. The printer enters the default-setting mode and prints the language selection sheet. Press the Font button until the Font lights indicate the language you want, as described on the language selection sheet.
  • Page 92: Using Quiet Mode

    Using Quiet Mode In quiet mode, the printer makes less noise when it prints. However, printing in quiet mode reduces the printing speed. To turn on quiet mode, hold down the Font and Condensed buttons and press the Operate button to turn on the printer.
  • Page 93 Chapter 5 Using Printer Options Cut-Sheet Feeders ......5-2 Installing the cut-sheet feeder ....5-3 Loading paper from the cut-sheet feeder .
  • Page 94: Cut-Sheet Feeders

    LQ-670 The asterisk ( ) is a substitute for the last digit, which varies by country. Contact your local EPSON dealer for the part number in your country. You can install the high-capacity cut-sheet feeder by itself, or you can assemble and install a double-bin cut-sheet feeder by combining the high-capacity and second-bin feeders.
  • Page 95: Installing The Cut-Sheet Feeder

    Make sure the printer is turned off. Close the sprocket covers if they are open, and lock the sprocket units by pushing down the lock levers if necessary.
  • Page 96 While holding down the buttons on both sides, fit the notches on each side of the feeder over the mounting posts on the printer. Lower the cut-sheet feeder until it rests on the printer. Remove the paper guide from the front of the printer. Then slide the sheet guide for the cut-sheet feeder all the way onto the mounting pegs.
  • Page 97 If you are printing on long paper, open the extension flap at the center of the sheet guide by lifting up its left side. Press the Operate button to turn on the printer. You are now ready to load paper with your cut-sheet feeder as described in the next section.
  • Page 98: Loading Paper From The Cut-Sheet Feeder

    For single-sheet multi-part forms, use only the type that are glued at the top of the forms. To avoid paper jams, do not allow the printer to stack more than 40 printed sheets on the sheet guide at one time.
  • Page 99 Load paper in the high-capacity cut-sheet feeder (bin 1 of the double-bin feeder) as follows: Pull both paper set levers forward until the paper guides retract to allow paper loading. Release the paper guide lock levers by pulling them forward. Using Printer Options...
  • Page 100 Next, slide the left paper guide to roughly match the width of your paper. Slide the center support midway between the paper guides. Using Printer Options guide mark...
  • Page 101 Make sure the position of the guide allows the paper to move up and down freely. Then lock the left guide in place. Note: Load paper with the printable side up. If you are using pre-printed forms, load the forms top-down. Using Printer Options...
  • Page 102 3-6. In your printer driver software, select your paper size from the Paper Size list, and select Sheet Feeder Bin-1 from the Paper Source list. (If you are printing from a DOS application, select the bin number using the Tear Off/Bin button on the control panel.)
  • Page 103 Pull both paper set levers forward, and slide the right paper guide to the guide mark and the left paper guide all the way to the left. guide mark 5-11 Using Printer Options...
  • Page 104 3-6. In your printer driver software, select your paper size from the Paper Size list, and select Sheet Feeder Bin-2 from the Paper Source list. (If you are printing from a DOS application, select the bin number using the Tear Off/Bin button on the control panel.)
  • Page 105: Switching Between The Tractor And The Cut-Sheet Feeder

    Switching to single sheets To switch back to single sheets loaded from the cut-sheet feeder, follow these steps: If any continuous paper remains in the printer, press the Tear Off/Bin button to advance the paper to the tear-off position. Tear off the printed pages.
  • Page 106: Loading Paper Manually From The Sheet Guide

    Be sure to load your paper printable side up. After a few seconds, the printer automatically advances the paper to the loading position. The printer is ready to accept data from your computer and print. After printing a sheet, the printer ejects the printed sheet onto the sheet guide and the Paper Out and Pause lights come on.
  • Page 107: Roll Paper Holder

    Installing the roll paper holder To install the roll paper holder, follow the steps below. Turn off the printer and make sure the paper release lever is at the single-sheet position. Facing the back of the printer, slide both sprocket units and the right edge guide all the way to the right, and slide the left edge guide all the way to the left.
  • Page 108 Position the roll paper holder beneath the printer as shown below. Fit the two holes in the roll paper holder base under the two positioning pegs on the bottom of the printer. Gently lower the printer so the positioning pegs slide into the holes.
  • Page 109: Loading A Roll Of Paper

    Set the shaft and paper roll onto the roll paper holder. Load the roll so the paper feeds from the top of the roll and the edge of the roll paper passes under the tension lever. Then press the Operate button to turn on the printer. 5-17 Using Printer Options...
  • Page 110 Bring the leading edge of the paper up over the paper path guide and insert it into the printer until you feel resistance. The printer loads the roll paper automatically. 5-18 Using Printer Options...
  • Page 111: Interface Cards

    Interface Cards You can use optional interface cards to supplement your printer’s built-in parallel interface. The EPSON interface cards below are compatible with your printer. (Not all interfaces are available worldwide.) Model number C82305 / C82306 C82307 / C82308 C82310 / C82311...
  • Page 112 Slide the interface card along the slots on both sides of the interface compartment. Firmly push in the card to make sure the connector at the back of the card is fully inserted into the printer’s internal socket. Then reinsert the screws and tighten them. Note: Store the shield plate in a safe place;...
  • Page 113: Using A Serial Interface Card (C82305 Or C82306 )

    Handshake timing When the unused area for data in the input buffer drops to 256 bytes, the printer outputs an X-OFF code or sets the DTR flag to 1 (MARK) to indicate that it cannot receive data. When the unused...
  • Page 114 5-22 Using Printer Options...
  • Page 115: Maintenance And Transportation

    Replacing the Ribbon Cartridge ....6-2 Cleaning the Printer ......6-5 Transporting the Printer .
  • Page 116: Replacing The Ribbon Cartridge

    If your printing becomes faint, you may need to replace the ribbon cartridge. (See Chapter 7, “Troubleshooting,” for more information.) If you do need to replace the ribbon, EPSON recommends the use of the EPSON Ribbon Cartridge (S015016) for best results. Genuine EPSON ribbon cartridges are designed for your EPSON printer;...
  • Page 117 Note: The print head moves to the ribbon installation position automatically if the printer is on and no data is sent to the printer for several seconds. Squeeze the tabs on each side of the cartridge, and pull the cartridge out of the printer.
  • Page 118 Remove the new ribbon cartridge from its package and turn the ribbon-tightening knob in the direction of the arrow to remove any slack in the ribbon. Hold the ribbon cartridge with the exposed ribbon down and the ribbon-tightening knob facing you, and guide the ribbon under the print head.
  • Page 119: Cleaning The Printer

    To keep your printer operating at its best, you should clean it thoroughly several times a year. Follow these steps: Turn off the printer and remove any paper as well as the paper guide. If an optional cut-sheet feeder is installed, remove it.
  • Page 120: Transporting The Printer

    ❑ Do not use a hard or abrasive brush. ❑ Do not spray the inside of the printer with lubricants; unsuitable oils can damage the printer mechanism. Contact your EPSON dealer if you think lubrication is needed. Transporting the Printer...
  • Page 121 Chapter 7 Troubleshooting Using the Error Indicators ..... Printing a Self Test ......Using Hex Dump Mode Problems and Solutions Power supply .
  • Page 122: Troubleshooting

    ❑ Using hex dump mode. This section describes the printer’s hex dump mode. Experienced users may want to use this mode to pinpoint communication problems.
  • Page 123: Using The Error Indicators

    Using the Error Indicators You can identify many common printer problems using the lights on the control panel. If your printer stops working and one or more control panel lights are on or flashing, use the following table to diagnose and fix the problem.
  • Page 124: Printing A Self Test

    Running the printer’s self test helps you determine whether the problem comes from the printer or the computer: ❑ If the self test results are satisfactory, the printer is working properly and the problem is probably caused by your printer driver settings, application settings, computer, or interface cable.
  • Page 125: Using Hex Dump Mode

    Then turn off the printer. Caution: Do not turn off the printer while it is printing. Always press the Pause button to stop printing, and the Load/Eject button to eject the printed page before you turn off the printer.
  • Page 126: Problems And Solutions

    3. Open a software program and send a print job to the printer. Your printer prints all the codes it receives in hexadecimal format. By comparing the characters printed in the right column with the printout of the hexadecimal codes, you can check the codes being received by the printer.
  • Page 127: Power Supply

    Warning: Do not reconnect the power cord to an electrical outlet with the wrong voltage for your printer. The printer does not work and the control panel lights are off. Cause The printer is turned off. The power cord is not properly plugged into the electrical outlet;...
  • Page 128: Paper Handling

    Continuous paper is in the paper path. The paper release lever is set to the tractor position. The platen does not rotate and the printer does not feed the paper. Cause The paper on the paper guide is positioned too far to the left or right for the paper sensor to detect it.
  • Page 129 The paper is old or creased. Note: If paper is jammed in the paper path, see “Clearing a Paper Jam” later in this chapter. The printer does not fully eject the paper. Cause You may not be able to fully eject your paper using the LF/FF button.
  • Page 130 When the printer ejects the paper, the Paper Out light flashes and the Pause light comes on. Cause The printer has not fully ejected your paper. Continuous paper The printer does not load continuous paper. Cause The paper release lever is set to the single-sheet position.
  • Page 131 Chapter 3. Make sure that your paper supply is within 1 meter (3 feet) of the printer. Check that the holes on the sides of the paper are aligned with each other. Also make sure the sprocket units are locked and their covers are closed.
  • Page 132 Your paper may be too heavy. Make sure that the weight of your The printer prints on (or too far away from) the perforation of your continuous paper. Cause The tear-off position is set incorrectly.
  • Page 133 EPSON Remote! utility. See “Using the Default-Setting Mode” in Chapter 4, or “Using the EPSON Remote! printer utility” in Chapter 2. What to do If you are using normal continuous paper, tear off the last printed page and press the Load/Eject button to feed the paper backward.
  • Page 134 Paper is jammed inside the printer. There are only a few sheets of paper left in the bin. You may have loaded the wrong type of paper in bin 2 of the double-bin cut-sheet feeder.
  • Page 135 For example, your paper may be too heavy or too light. When the printer ejects the paper, the Paper Out light flashes and the Pause light comes on. Cause The printer has not fully ejected your paper.
  • Page 136: Operation

    The printer does not load the paper you want when you switch between the cut-sheet feeder and the tractor. Cause The paper release lever is set incorrectly.
  • Page 137 Your software is not properly set up for your printer. The Paper Out and Pause lights are on and the printer does not print. Cause The printer is out of paper for the selected paper source.
  • Page 138: Printout

    The printer makes a strange noise and stops abruptly. Cause The paper is jammed. The ribbon is jammed because it has too much slack or it is worn out. The printer stops printing and the Pause light flashes. Cause The print head is overheated.
  • Page 139 Lines of dots are missing in the printout. Cause The print head is damaged. Warning: Never replace the print head yourself because other parts of the printer must be checked at the same time. Incorrect characters are printed. Cause Your printer and the computer may not be communicating correctly.
  • Page 140 Your application software is not correctly configured for your printer. The printer does not print the font you selected using the default-setting mode, the EPSON Remote! utility, or the control panel buttons. Cause Software settings override settings you make in the...
  • Page 141 What to do Turn on the auto line feed option in the default-setting mode or the EPSON Remote! utility so that the printer automatically adds a line feed code to each carriage return. See “Using the Default-Setting Mode” in Chapter 4, or “Using the EPSON...
  • Page 142 7-22 Troubleshooting What to do Turn off the auto line feed option in the default-setting mode or the EPSON Remote! utility. See “Using the Default-Setting Mode” in Chapter 4, or “Using the EPSON Remote! printer utility” in Chapter 2.
  • Page 143 Vertical printed lines are not aligned. Cause Bidirectional printing, which is the printer’s standard printing mode, may be out of alignment. What to do Adjust these settings in your application software, as follows:...
  • Page 144: Clearing A Paper Jam

    If continuous paper is jammed in the printer, tear off the fresh supply at the back of the printer. 4. Turn the knob on the right side of the printer toward you to remove the paper. Remove any remaining pieces.
  • Page 145 5. Select the best pattern in the final set of alignment patterns as described in step 2 and then press the Font button to save your selection. 6. Press the Operate button to turn off the printer and exit the bidirectional adjustment mode. 7-25...
  • Page 146 7-26 Troubleshooting...
  • Page 147 Appendix A Specifications Technical Specifications ......A-2 Printing ....... . A-2 Paper .
  • Page 148: Technical Specifications

    Technical Specifications Printing Printing method: Printing speed: Characters per inch 10 cpi 10 cpi 10 cpi 12 cpi 12 cpi *The paper thickness lever position or an overheated print head may affect the printing speed. Printing direction: Line spacing: Paper feed speed: Continuous Intermittent Printable columns:...
  • Page 149 10.5, 8 to 32 points, in 2-point increments Barcode fonts: Character tables: Character sets: 64KB or 0KB (selectable in the default-setting mode or the EPSON Remote! utility) Characters per inch available 10, 12, 15 10, 12, 15, proportional 10, 12, 15, proportional...
  • Page 150: Paper

    Paper Note: Use recycled paper, labels, envelopes, and postcards only under normal temperature and humidity conditions, as follows: Temperature Humidity Paper storage conditions: Temperature Humidity Single sheets: Width Length Thickness Weight Quality Single-sheet multi-part forms: Width Length Specifications 15° to 25°C (59° to 77°F) 30% to 60% RH 18°...
  • Page 151 Copies Total thickness Weight/part Quality Continuous paper (ordinary and multi-part): Width Length/page Copies Total thickness Weight Ordinary paper Part of multi-part form 40 to 58 g/m Quality Labels: Note: Use only labels mounted on continuous backing sheets. Size Width Height Backing sheet Width Length/page...
  • Page 152 Envelopes: Size Thickness Weight Quality Postcards: Width Length Thickness Weight Quality Roll paper: Width Thickness Weight Specifications No. 6 165 92 mm (6.5 3.6 inches) No. 10 241 105 mm (9.5 4.1 inches) 0.16 to 0.52 mm (0.0063 to 0.0197 inches) Any differences in thickness within the printable area must be less than 0.25 mm (0.0098 inches).
  • Page 153 Printable area: Single sheets printable area Continuous paper A The minimum top and bottom margins (above and below the perforation) are 4.2 mm (0.17 inches). B The minimum left and right margins are 13 mm (0.51 inches). The maximum printable width is 269 mm (10.6 inches). A The minimum top and bottom margins are 0 mm (0 inches).
  • Page 154 Labels A 12 mm (0.47 inches) or more B 1.2 mm (0.047 inches) or more C 3 mm (0.12 inches) or more Envelopes and postcards A The minimum top and bottom margins are 0 mm (0 inches). When you use the optional cut-sheet feeder, the minimum top margin is 4.2 mm (0.17 inches).
  • Page 155: Mechanical

    Roll paper printable area Mechanical Paper feed methods: Ribbon: Ribbon life Total print amount: Print head life: Dimensions and weight (with paper guide): A The minimum top and bottom margins are 0 mm (0 inches). B The minimum left and right margins are 3.0 mm (0.12 inches).
  • Page 156: Electrical

    Electrical 120 V model: Rated voltage Input voltage range Rated frequency range Input frequency range Rated current Power consumption 230 V model: Rated voltage Input voltage range Rated frequency range Input frequency range Rated current Power consumption Environmental Temperature: Operation (without condensation) 5° to 35°C (41° to 95°F) Storage Humidity (without condensation): Operation...
  • Page 157: Safety Approvals

    Safety approvals 120 V model: Safety standards 230 V model: Safety standards Acoustic noise: CE marking 230 V model: Low Voltage Directive 73/23/EEC EMC Directive 89/336/EEC UL1950 with D3 CSA C22.2 No.950 with D3 FCC part 15 subpart B class B CSA C108.8 class B EN 60950 (VDE, NEMKO) EN 55022 (CISPR pub.22) class B...
  • Page 158: Parallel Interface Specifications

    Parallel Interface Specifications The printer comes with a bidirectional, 8-bit, parallel interface and an optional interface slot. Forward channel Transmission mode: Adaptable connector: Synchronization: Handshaking: Signal level: Reverse channel Transmission mode: Adaptable connector: Synchronization: Handshaking: Signal level: Data transmission timing:...
  • Page 159: Optional Cut-Sheet Feeder Specifications

    Note: You can load the same types of single sheets, multi-part forms, envelopes, and postcards in the high-capacity cut-sheet feeder as you load in the printer’s paper guide. You can load only single-sheet paper in the second-bin cut-sheet feeder. For paper specifications, see page A-4.
  • Page 160 Note: Be sure to load the following paper types in the cut-sheet feeder only under normal conditions: Paper: Temperature: Humidity: Dimensions and weight (including the printer): With only bin 1 installed With bin 1 and bin 2 installed A-14 Specifications Operation: 5°...
  • Page 161 Command Lists and Character Tables EPSON ESC/P 2 Control Codes ....B-2 Barcode command ......B-3 IBM 2390 Plus Emulation Control Codes .
  • Page 162: Epson Esc/P 2 Control Codes

    EPSON ESC/P 2 Control Codes Selecting EPSON ESC/P 2 printer in your software allows you to use the most advanced font and graphics handling available. See the ESC/P Reference Manual for details. General operation: ESC@, ESC U, ESC EM Paper feeding:...
  • Page 163: Barcode Command

    Barcode command Your printer has powerful barcode printing capabilities and includes the following resident barcode fonts: EAN-13, EAN-8, Interleaved 2 of 5, UPC-A, UPC-E, Code 39, Code 128, and POSTNET. See the barcode commands below: ESC ( B Format: ASCII code:...
  • Page 164: Barcode Data

    Control flag Bit 0 = Check digit 0: The printer does not add a check digit. 1: The printer adds a check digit. Bit 1 = Human readable character (HRC) 0: The printer adds the HRC. 1: The printer does not add the HRC.
  • Page 165 The valid data of each barcode type is described below. If invalid data is included in the barcode data string, the barcode is not printed. Barcode type Barcode data EAN-13 0-9 (Hex 30-39) EAN-8 0-9 (Hex 30-39) UPC-A 0-9 (Hex 30-39) UPC-E 0-9 (Hex 30-39) Interleaved 2 of 5...
  • Page 166: Ibm 2390 Plus Emulation Control Codes

    IBM 2390 Plus Emulation Control Codes This printer emulates the IBM Proprinter with the following commands. For detailed information, see the IBM 2390 Plus reference manual. General operation: NUL, DC3, ESC j, BEL, CAN, DC1, ESC Q, ESC [ K, ESC U, ESC [ F...
  • Page 167: Character Tables In Epson Esc/P 2 Mode

    Character Tables in EPSON ESC/P 2 Mode When the printer is in EPSON ESC/P 2 mode, the character tables below can be selected using software commands. All character tables except the italic table are the same as the PC437 table for hex codes 00 through 7F, so only the PC437 and italic tables are shown completely.
  • Page 168 PC850 (Multilingual) PC863 (Canadian-French) Command Lists and Character Tables PC860 (Portuguese) PC865 (Norwegian)
  • Page 169 PC861 (Icelandic) Abicomp (Brazilian Portuguese) BRASCII (Brazilian Portuguese) ISO Latin 1 Command Lists and Character Tables...
  • Page 170 Roman 8 PC437 Greek (Greek)* PC869 (Greek)* B-10 Command Lists and Character Tables...
  • Page 171 ISO 8859-7 (Latin/Greek)* PC857 (Turkish)* PC853 (Turkish)* ISO Latin 1T (Turkish)* Command Lists and Character Tables B-11...
  • Page 172 PC855 (Cyrillic)* PC852 (East Europe)* B-12 Command Lists and Character Tables PC866 (Russian)* MAZOWIA (Poland)*...
  • Page 173 Code MJK (CSFR)* PC864 (Arabic)* Bulgaria (Bulgaria)* Estonia (Estonia)* Command Lists and Character Tables B-13...
  • Page 174 PC774 (LST 1283:1993)* PC866 LAT. (Latvian)* B-14 Command Lists and Character Tables ISO 8859-2* Italic No character is available for hex code 15 in the italic character table.
  • Page 175: International Character Sets

    Characters available with the ESC ( ^ command To print the characters in the tables below, use the ESC ( ^ command. The characters in the right table are available with PC864 (Arabic) only. International character sets You can select one of the following international character sets by sending the ESC R command.
  • Page 176 The following seven additional sets can be selected only with the ESC R command. B-16 Command Lists and Character Tables...
  • Page 177: Contacting Customer Support

    Customer Support ......C-4 Faxon EPSON ......C-5 EPtec - Bulletin Board Service for latest drivers and utilities .
  • Page 178: For United States Users

    ❏ Customer relations. For answers to commonly asked questions about EPSON products 24 hours a day, 7 days a week, call EPSON Sound Advice at (800) 442-2110. You can purchase manuals, accessories, or parts from EPSON Accessories at (800) 873-7766 (U.S. sales only). In Canada, please call (800) 873-7766 for dealer referral.
  • Page 179: Electronic Support Services

    EPSON Download Service You can call the EPSON Download Service BBS at (800) 442-2007. Set your communications software to 8 data bits, 1 stop bit, no parity. Modem speed can be up to 28.8 Kbps.
  • Page 180: For United Kingdom And The Republic Of Ireland Users

    Service and Support Information booklet that came with your EPSON product. If this booklet is not available, details can be found on Faxon EPSON faxback service, EPtec Bulletin Board Service or on EPSON’s World Wide Web site. See below for details.
  • Page 181: Faxon Epson

    Faxon EPSON will fax a copy of the document catalogue to your fax machine. When you have found the documents that you need in the catalogue, call Faxon EPSON again and enter the document ID numbers.
  • Page 182: For Australian Users

    For Australian Users EPSON Australia wishes to provide you with a high level of Customer Service. As well as this User’s Guide, we provide the following sources for obtaining information: EPSON FAXBACK EPSON FAXBACK will fax you the latest specifications and pricing for most EPSON products offered in Australia.
  • Page 183: Epson Helpdesk

    EPSON Helpdesk EPSON Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in diagnosing hardware and software problems. They can also advise you on the latest EPSON products and where the nearest dealer or service agent is located.
  • Page 184: For Hong Kong Users

    To obtain technical support as well as other after-sales services, users are welcome to contact EPSON Hong Kong Limited. Internet home page EPSON Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: ❏...
  • Page 185: For Philippines Users

    For Philippines Users To obtain technical support as well as other after sales services, users are welcome to contact the EPSON Philippines Representative Office at the telephone and fax numbers below: Phone: Fax: BBS: (632) 813-6552 (632) 813-6545 (632) 814-0595...
  • Page 186 C-10 Contacting Customer Support...
  • Page 187: Glossary

    American Standard Code for Information Interchange. A standardized coding system for assigning numerical codes to letters and symbols. auto line feed When this feature is selected in the default-setting mode or the EPSON Remote! utility, each carriage-return (CR) code is automatically followed by a line-feed (LF) code.
  • Page 188 See printer driver. ESC/P Abbreviation for EPSON Standard Code for Printers. This is the system of commands your computer uses to control your printer. It is standard for all EPSON printers and supported by most application software for personal computers.
  • Page 189 A draft printing mode you can select using the default-setting mode or the EPSON Remote! utility. High-speed draft uses a minimum number of dots per character to produce extremely high-speed printing. See also draft and letter quality. interface The connection (via a cable) between the computer and the printer over which print data is transmitted to the printer.
  • Page 190 Printing in which the print head prints in one direction only. Unidirectional printing is useful for printing graphics because it allows precise vertical alignment. You can select unidirectional printing using the printer’s default-setting mode or the EPSON Remote! utility. See also bidirectional printing. Glossary...
  • Page 191 Cables. See Interface cable Card mode, 3-24, 4-4, 4-6−7 Cards. See Interface cards or Postcards Character table setting, 4-12 Character tables, B-7−16 Choosing a place for the printer, 1-3−4 Cleaning the printer, 6-5−6 Clearing a paper jam, 7-24 Command lists, B-2−6 Condensed...
  • Page 192 Driver. See Printer driver Edge guides, 3-8 Eject. See Load/Eject button Emulation, IBM, 1, 4-12, B-6 Envelopes, 3-23 EPSON Remote! utility, 2-14 ESC/P 2, 1, 4-12, B-2−5 Error indicators, 7-3 Feeders. See Cut-sheet feeders Feeding methods, 3-2−3 FF button. See LF/FF button Font button, 4-5−6, 4-8...
  • Page 193 Paper source setting, 2-8, 2-12 Paper thickness lever, 3-5−6 Pause button, 4-4, 4-8 light, 4-3 Plug-and-play, 2-2 Plugging in the printer, 1-9 Postcards, 3-24 Power cord, 1-2, 1-9 Power supply, problems, 7-7 Print direction setting, 4-11 Print head damaged, 7-19...
  • Page 194 Release lever. See Paper release lever Remote!. See EPSON Remote! Resolution setting, 2-8, 2-11 Ribbon cartridge installing, 1-6−8 replacing, 6-2−5 Roll paper holder, 5-15−18 Safety instructions, iv−v Second-bin cut-sheet feeder, 5-2 5-11−12 Self test, 7-4−5 Sheet guide, 5-3 Single-sheet feeding position, 3-4 paper, 3-6−9...
  • Page 195 EPSON OVERSEAS MARKETING LOCATIONS EPSON AMERICA, INC. 20770 Madrona Ave. P.O. Box 2842 Torrance, CA 90509-2842 Phone: (800) 922-8911 Fax: (310) 782-5220 EPSON DEUTSCHLAND GmbH Zülpicher Straße 6, 40549 Düsseldorf Germany Phone: (0211) 56030 Fax: (0211) 5047787 EPSON AUSTRALIA PTY. LTD.

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