Contacting Sony; Troubleshooting; Remote Control - Sony KDP-51WS655 Operating Instructions Manual

Contacting Sony
If, after reading these operating instructions, you have additional
questions related to the use of your Sony television, please call our
Customer Information Services Center tat 1-800-222-SONY (7669) (US
residents only) or (416) 499-SONY (7669) (Canadian residents only).
Before calling Sony customer support, please write down the model
and serial numbers of your TV. Youql find this information on the
front cover of this manual.
Troubleshooting
Remote Control
Remote contro! [_ The batteries could be weak. Replace the batteries.
does not operate [_ Check the orientation of the batteries.
[_ Press the TV FUNCTION button. You may have inadvertently pressed the
SAT/CABLE FUNCTION button, which changes the remote control to SAT or
CABLE mode.
_l Make sure the TV's power cord is connected securely to the wal! outlet.
Locate the TV at least 3-4 feet away from fluorescent lights.
with the remote contro! button.
[_ If you are using another device to change channels, be sure you have not
inadvertently switched your TV from the channel 3 or 4 setting. Use the
Channel Fix option to "fix" the channe! based on the hookup you used (see
page 89).
[_ If you are using another device to change channels, be sure to press the
FUNCTION button for that device. For example, if you are using your cable box
to change channels, be sure to press the SAT/CABLE FUNCTION button.
Remote contro! [_ If you replaced the batteries to the remote recently, the code numbers for
does not operate non-Sony the video equipment may need to be reset.
video equipment [_ There may be more than one code for the equipment that you are
attempting to operate.
[_ There is a possibility that some non-Sony equipment cannot be operated by
your Sony TV remote.You may need to use the equipment's original
remote control.
101