Trouble Symptoms And Remedies; Function - Sony KLV-15SR1 Operating Instructions Manual

Troubleshooting
If, after reading the following instructions, you
have additional questions related to the use of
your Sony TV, please call one of the following
1
numbers.
Customers in the continental United States
contact the Direct Response Center at:
1-800-222-SONY (7669)
Customers in Canada contact the Customer
Relations Center at:
2
1-877-899-SONY (7669)
The TV is equipped with a self-diagnosis function. If
there is a problem with your TV, the STANDBY/
SLEEP indicator on the front panel wilt flash in
orange repeatedly. Writing down the duration of
flashes and interval between flashes helps you
inform qualified Sony personnel of the TV's
condition.
Measure how long the STANDBY/SLEEP
indicator flashes and stops flashing.
For example, the indicator flashes for 2 seconds,
stops flashing for 1 second, and flashes for 2
seconds.
Press POWER on the TV to turn it off, and
disconnect the AC power adaptor and cord, then
inform qualified Sony personnel or the Direct
Response Center/Customer Relations Center of
how the indicator flashes (duration and interval).
Trouble symptoms and remedies
Problem Possible remedies
No picture.
Cannot receive any chalmels. • Make sure the power cord is connected securely.
• Torn on the power of the TV.
• Check antenna/cable connections.
Cannot receive upper • Set "Cable" to "Off' in the _ (Channel) menu (page 20).
channels (UHF) when using • Perform Auto Program to add receivable chalmels that are not presently in the TV's
an antenna, memory (page 20).
TV is locked to one channel. • Perform Auto Program to add receivable chalmels that are not presently in the TV's
memory (page 20).
• Check your Channel Fix setting (page 21).
Cannot receive any chalmels • Perform Auto Program to add receivable chalmels that are not presently in the TV's
when using cable TV. memory (page 20).
• Make sure "Cable" in the _ (Chalmel) menu is set to "On" (page 20).
Cannot receive or select • Perform Auto Program to add receivable chalmels that are not presently in the TV's
channels, memory (page 20).
The TV turns off • This TV automatically changes to the standby mode after displaying the message "TV will
automatically, tuna off soon" if it receives no broadcast or input signal through the connected equipment
(The TV enters the standby for 10 minutes.
mode.) • Check that the Sleep timer is activated (page 46).
Some video sources do not • Check the connection between the optional video equipment and the TV.
appear. • Press TV/VIDEO on the remote control (page 27).
• tfyou connect the video equipment to the S VIDEO i aput of the TV, set "Auto YC" to
#4On $,
in the
(Setup) menu (page 12).
• This TV supports only the 480i signal format. If you connect the video equipment to the
TV through the VIDEO 2 IN jacks, check that the equipment is set to output 480i signals.
(Continued)
47