Sony KLV-15SR1 Operating Instructions Manual page 48

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Problem Possible remedies
Poor picture.
Double images or ghosts. • Check antenna/cable connections.
• Check the antenna location and direction.
Only snow and noise appear • Check if the antenna is broken or bent.
on the screen. • Check if the antenna has reached the end of its serviceable life (3-5 years in normal use, 1-
2 years at the seaside).
Dotted lines or stripes. • Keep the TV away from noise sources such as cars, motorcycles, or hair-dryers.
No color. • Press PICTURE MODE to select the desired Picture Mode (page 24).
Color is not correct. • Adjust the Picture Mode options in the _ (Video) menu (page 34).
Dark picture. • If you set the Power Saving function to "Reduced," the picture may become dimmer (page
25).
The picture is too bright. • Press PICTURE MODE to select the desired Picture Mode (page 24).
Picture (stripe) noise. • Make sure that the antenna is connected using the supplied 75-ohm coaxial cable.
• Keep the antenna cable away from other connecting cords.
• Do not use 300-ohm twin lead cables as interference may occur.
No sound./Noisy sound.
Good picture, no sound. • Check the volume control.
• Press MUTING or VOL + so that "Muting" disappears from the screen (page 23).
• Disconnect your headphones.
• Set "Speaker" to "On" in the (_ (Audio) naenu (page 15). If it is set to "Off," sound is not
output from the TV's speakers regardless of the TV's volume control.
Audio noise. • Make sure that the antenna is connected using the supplied 75-ohm coaxial cable.
• Keep the antenna cable away from other connecting cords.
• Do not use 300-ohm twin lead cables as imerference naay occur.
• Press MTS/SAP to select "Mono" (page 37).
Cannot operate the menu. • If the item you want to select appears in a pale color, you cannot select it.
Screen Mode changes • The TV automatically detects the aspect ratio signal transmitted with the picture signal mad
automatically with the "16:9 displays the picture at its original aspect ratio (page 26).
Enhanced" option set to
"Auto."
The picture looks distorted, • If you set the "16:9 Enhanced" option to "On," the picture is forcibly compressed
with people appearing vertically regardless of its aspect ratio signal. Therefore, a picture in the 4:3 aspect ratio,
unnaturally tall and thin, with such as a normal 4:3 broadcast, looks mmatural because of compression. This problem is
the "16:9 Enhanced" option set more serious for a Letterbox movie because the entire picture, including its upper and
to "On." lower black bands, is compressed. You can watch these pictures at their original aspect
ratio by setting the "16:9 Enhanced" option to "Auto" (page 26).
Remote control does not • The batteries could be weak. Replace the batteries.
operate. • Check the polarity of the batteries.
• If the STANDBY/SLEEP indicator on the TV does not light in red, press POWER on the
TV.
• Point the remote control at the remote control sensor of the TV.
• Install the TV away from fluorescent lights.
Cannot change channels with • Be sure you have not inadvertently switched your TV from channel 3 or 4 setting if you
the remote control, are using another device to change channels.
• If you are using maother device to control channels, be sure the FUNCTION button for that
device has been pressed. For example, if you are using your cable box to control channels,
be sure to press SAT/CABLE (page 28).
Lost password. • Select the _ (Parent) menu on the menu screen, then enter the following master
password: 4357. The master password clears your previous password and allows you to
enter a new password (page 40).
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