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Epson Stylus Photo RX580 Basic Manual: Solving Problems; Error Messages

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Solving Problems

You can diagnose and solve most problems by checking the messages on the
RX580 screen and trying the recommended solutions. You can also check page 79
for basic troubleshooting suggestions, or double-click the User's Guide icon on
your computer desktop for more detailed help. See these sections:
"Error Messages" (below)
"Problems and Solutions" on page 79
"Where To Get Help" on page 82
Error Messages
Message
A printer error has occurred. See
your documentation.
A scanner error has occurred. See
your documentation.
Waste ink pad in the printer is
saturated. Contact your dealer to
replace it.
Cannot recognize ink cartridges.
The document is too complex to
print with Bluetooth.
Data error. The document cannot be
printed.
78
Solving Problems
Solution
Paper may be blocking movement of the
print head. Turn off the RX580, then lift up
the scanner unit and remove any jammed
paper or other foreign objects. Also, make
sure you've removed all of the packing
material. Then turn the RX580 back on. If
you still see this error message, contact
Epson as described on page 82.
Turn off the RX580, then turn it back on. If
you still see the message, contact Epson as
described on page 82.
Contact Epson as described on page 82.
Make sure the ink cartridges are installed
correctly. See page 73 for details.
See your Bluetooth device's documentation.
This error occurs when a device does not
send infrared data correctly. See the
documentation for your infrared device.

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  • SHARON SCHAFER Aug 07, 2015 08:11:
    E-MAIL ADDRESS IS grandmawoo​fwoof@gmai​l.com
  • sharon schafer Aug 07, 2015 08:56:
    i installed new ink cartridges in print and now when i turn it on, it says a printer error has occurred. see your documentat​ion. at bottom it says turn off. lights are flashing on copy memory card and specialty print . on light is blinking also. I have lost my

    instruct​ion manuel Is it possible to replace it?
  • Liz Sorrell Nov 16, 2014 02:17:
    My Epson RX580 printer just stopped printing in the middle of a print job and says "cann​ot recognize ink cartridges​". It recognized them immediatel​y before and also has the proper Epson ink cartridges installed and rechecked. What do I need to do?
    eysorr​el@windstr​eam.net