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Solving Problems
Check these sections for solutions to problems you may have using your product.
Checking for Software Updates
Viewing the Help Screen
Product Status Messages
Running a Product Check
Resetting Control Panel Defaults
Solving Setup Problems
Solving Network Problems
Solving Copying Problems
Solving Paper Problems
Solving Problems Printing from a Computer
Solving Page Layout and Content Problems
Solving Print Quality Problems
Solving Scanning Problems
Solving Scanned Image Quality Problems
Solving Memory Card Problems
Solving CD/DVD Problems
Uninstall Your Product Software
Where to Get Help
Checking for Software Updates
It's a good idea to check Epson's support website occasionally for free updates to your product software.
Visit
epson.com/support
select your product.
Note: Epson periodically provides firmware updates to address issues of security, performance, minor
bug fixes and ensure your printer functions as designed. Your printer was designed to work only with
genuine Epson ink cartridges, therefore some updates may affect the functionality of third-party ink.
(U.S.),
epson.ca/support
(Canada), or
286
epson.com.jm/support
(Caribbean) and
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