Appendix B: Frequently Asked Questions - Palm m100 Series Handbook

If you encounter a problem with your handheld, do not call Technical Support until
you have reviewed the following list of frequently asked questions, and you have
also reviewed the following:
The README file located in the folder where you installed the Palm™ Desktop
software on your computer
The Helpnote folder located in the folder where you installed the Palm Desktop
software on your Windows computer (or on your Palm Desktop software
CD-ROM)
The Palm Desktop online Help
The Palm Desktop Software for the Macintosh User's Guide located in the
Documentation folder in the Palm Desktop software folder
The "Palm Support Assistant" knowledgebase, accessible at
under the Support section
www.palm.com
The most recent Palm™ m100 series handheld HelpNotes on your regional web
site
If you are still having problems, contact Technical Support. For
US and International telephone numbers, go to
Thousands of third-party add-on applications have been written for the
NOTE
Palm OS ® handhelds. Unfortunately, we are not able to support such a large number
of third-party applications. If you are having a problem with a third-party application,
please contact the developer or publisher of that software.
Frequently Asked Questions
www.palm.com
APPENDIX B
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