Palm Handhelds m100 Handbook
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Summary of Contents for Palm Handhelds m100

  • Page 1 Handbook Palm m100 Series Handhelds ™...
  • Page 2 Macintosh serial adapter. To order a HotSync cradle or adapters, go to the web site: http://www.palm.com. Palm™ Desktop software is supplied on a CD-ROM disc. If you do not have access to a CD-ROM drive for your computer, you can download the Palm Desktop software from http://www.palm.com.
  • Page 3: Table Of Contents

    Contents About This Book ..............1 Chapter 1: Introduction to Your Handheld ......3 Getting to know your Palm m100 series handheld ......3 What is a Palm m100 series handheld?.......... 3 System requirements ................ 4 Palm m100 series components ............5 Upgrading from another Palm OS handheld........
  • Page 4 Switching between your handheld and an expansion card ..61 Copying applications to an expansion card........61 Deleting applications from an expansion card.......62 Card Info ....................63 Reviewing card information ............63 Renaming a card ................64 Formatting a card ................64 Card Info menus ................64 Page iv Handbook for Palm™ m100 Series Handhelds...
  • Page 5 Chapter 5: Using Your Basic Applications ....... 67 Overview of basic applications ............67 Date Book ..................67 Address Book................... 68 To Do List ..................69 Note Pad ................... 70 Memo Pad ..................71 Calculator ..................71 Clock ....................72 Common tasks ..................
  • Page 6 Creating a login script on your handheld........176 Plug-in applications ..............178 Deleting a service template ............178 Network preferences menu commands ........178 TCP/IP troubleshooting ...............179 Owner preferences................180 ShortCuts preferences ..............181 Creating a ShortCut...............181 Editing a ShortCut.................182 Deleting a ShortCut...............182 Page vi Handbook for Palm™ m100 Series Handhelds...
  • Page 7 Appendix A: Maintaining Your Handheld ....... 183 Caring for your handheld ............... 183 Battery considerations ..............184 Resetting your handheld ..............185 Performing a soft reset ..............185 Performing a hard reset..............186 Appendix B: Frequently Asked Questions ...... 191 Software installation problems............
  • Page 8 Page viii Handbook for Palm™ m100 Series Handhelds...
  • Page 9: About This Book

    About This Book Welcome to the Palm™ m100 series handheld. This handbook is designed to help you get up and running quickly on your handheld. It describes all you need to know about how to use your handheld and the applications that come with it.
  • Page 10 Page 2 About This Book...
  • Page 11: Chapter 1: Introduction To Your Handheld

    Introduction to Your Handheld This chapter explains the physical buttons and controls on your Palm™ m100 series handheld, how to use your handheld for the first time, how to add expansion cards to your handheld, and how to use HotSync ®...
  • Page 12: System Requirements

    System requirements To install and operate Palm Desktop software, your computer system must meet the following requirements: Minimum requirements: Windows IBM-compatible Pentium-class computer Windows 98/Me/2000 (Windows 95/NT operating systems require a serial cradle/cable, sold separately) 16 MB RAM (64 MB recommended with Windows 2000)
  • Page 13: Palm M100 Series Components

    Palm m100 series components Locating front panel controls Power button/ Backlight control Screen Scroll buttons/ Clock control Graffiti writing area Changeable Application buttons face plate Turns your handheld on or off and controls the Power backlight feature. If your handheld is turned off,...
  • Page 14 Application Activates the individual handheld applications that correspond to the icons on the buttons: Date Book, buttons Address Book, To Do List, and Note Pad. If your handheld is turned off, pressing any application button activates the handheld and opens the corresponding application.
  • Page 15 (sold separately). IR port Uses infrared technology to transmit data to and receive data from other Palm OS handhelds, and to perform HotSync operations. See “Common tasks” in Chapter 5 and “IR HotSync operations” in Chapter 7 for more information.
  • Page 16: Upgrading From Another Palm Os Handheld

    Upgrading from another Palm OS handheld If you already own a Palm OS handheld, you must install the version of Palm Desktop software that comes with your new handheld. To upgrade quickly and easily, perform the tasks described in the following sections.
  • Page 17: Using The Protective Flip Cover

    Perform a HotSync operation. See “Exchanging and updating data: HotSync operations” in Chapter 5 for details. (If upgrading) Rename your old handheld. To prevent unexpected results during HotSync operations, each handheld must have a unique name. We recommend that you perform a hard reset on your old handheld.
  • Page 18: Changing The Face Plate

    You can personalize the appearance of your handheld by changing the face plate. For information about face plate accessories, visit the web site http://www.palm.com To remove the face plate: 1. Remove the flip cover. 2. Lift the face plate tab slightly to separate it from your handheld and pull the existing face plate away from your handheld.
  • Page 19: Installing The Batteries

    To attach the face plate: 1. Align the bottom edge of the new face plate with the slot on the bottom edge of your handheld. 2. Gently press the top of the face plate onto your handheld until it clicks into position. Installing the batteries To use your handheld, you must install two AAA alkaline batteries.
  • Page 20: Palm Desktop Software

    It is a good idea to back up your data in case something happens to the data on your handheld. Changes you make on your handheld or Palm Desktop software appear in both places after you synchronize.
  • Page 21 Macintosh, you can order a serial cradle/cable and a 25-pin serial adapter, if necessary, from . Follow the documentation that http://www.palm.com accompanies the serial cradle/cable before attempting to complete the installation tasks. 1. Shut down and turn off your computer.
  • Page 22 Installing Palm Desktop software The following instructions guide you through installing Palm Desktop software. After installation, refer to the online Help in Palm Desktop software, the Quick Tour in Palm Desktop software (for Windows users), and the Palm Desktop Software for the Macintosh User’s Guide located in the Documentation folder in the Palm Desktop folder.
  • Page 23 To install Palm Desktop software on a Macintosh computer: 1. Turn on your Macintosh. 2. Insert the Palm Desktop software CD-ROM into your Macintosh’s CD-ROM drive. 3. Double-click the Palm Desktop CD icon. 4. Double-click the Installer icon to begin the installation procedure.
  • Page 24: Using Your Handheld With Another Pim

    PIM. The conduit for Microsoft Outlook is included on the Palm Desktop software CD-ROM (Windows only); however you must install it in addition to the Palm Desktop software. For information on the availability of conduit software for the PIM you use, contact the vendor of your PIM or visit the web site http://www.palm.com...
  • Page 25: Elements Of The Handheld Interface

    Just as you can drag the mouse to select text or move objects on your computer, you can also drag the stylus to select text. You can also use the stylus to drag the slider of any scroll bar. Elements of the handheld interface Menu Icons Menu bar...
  • Page 26 Previous/next arrows Check Pick list Command Scroll button Check box When a check mark appears in a check box, the corresponding option is active. If a check box is empty, tapping it inserts a check mark. If a check box is checked, tapping it removes the check mark.
  • Page 27: Opening Applications

    Opening applications You can use the Applications Launcher to open any application installed on your handheld. You can also open Date Book, Address Book, To Do List, and Note Pad with the application buttons on the front panel of your handheld. Applications Launcher Date Book...
  • Page 28: Using Menus

    begins with that letter. You can also assign application icons to different categories. See “Categorizing applications” in Chapter 3. Note: You can also use applications on expansion cards. See “Opening expansion card applications” in Chapter 4. Using menus Menus on your handheld are easy to use. Once you have mastered them in one application, you can use them the same way in all other applications.
  • Page 29 Choosing a menu After you open the menu bar for an application, tap the menu that contains the command you want to use. The menus and menu commands that are available depend on the application that is currently open. Also, the menus and menu commands vary depending on which part of the application you’re currently using.
  • Page 30: Entering Data

    There are several ways to enter data into your handheld: Using the onscreen keyboard Using Graffiti writing Using Note Pad Entering or importing data in Palm Desktop software and then synchronizing with your handheld Page 22 Introduction to Your Handheld...
  • Page 31: Onscreen Keyboard

    Using an external keyboard attached to the universal connector Beaming data from another Palm OS handheld that is close by and has an infrared port. See “Beaming information” in Chapter 5 for details. Onscreen keyboard When you create or edit a record in an application such as Address Book, you can open the onscreen keyboards to enter data.
  • Page 32 Write letters here Write numbers here Division marks The Palm Desktop software CD-ROM includes Giraffe, a game you can use to practice Graffiti writing. See “Installing and removing applications” in Chapter 3 for installation instructions. The Memo Pad application is ideal for practicing Graffiti writing. This section explains how to open Memo Pad and use it to practice Graffiti writing.
  • Page 33 Importing data If you already have data in a database on your computer, you can import it into Palm Desktop software. You can import data stored in computer applications such as spreadsheets and databases, or from another Palm OS handheld. When you import data, you transfer the...
  • Page 34: Customizing Your Handheld

    For additional information about this optional accessory, visit the web site http://www.palm.com Customizing your handheld You can customize your handheld by using the Preferences application. You can enter personal information such as your name and address;...
  • Page 35 To set the date: 1. Tap the Set Date box. 2. Tap the arrows to select the current year. arrows select year Tap to select month Tap to set date Tap to select date 3. Tap a month. 4. Tap the current date. To set the time: 1.
  • Page 36 To set the time zone: 1. Tap the Set Time Zone box. 2. Tap a time zone. Tip: When you travel, changing the time zone setting to a new time zone automatically resets the date and time on your handheld, but it does not change the time of appointments set in Date Book.
  • Page 37: Chapter 2: Entering Data In Your Handheld

    Chapter 2 Entering Data in Your Handheld This chapter explains how to enter data into your handheld by writing ® with the stylus in the Graffiti writing area, by using the onscreen keyboard, by using the computer keyboard, or by importing data from another application.
  • Page 38 Most characters require only a single stroke. When you lift the stylus from the Graffiti writing area, your handheld recognizes and displays the text character immediately. To accomplish single strokes, some Graffiti strokes are portions of the regular alphabet equivalents. The Graffiti writing area is divided into two parts: one for writing the letters of the alphabet and one for writing numbers.
  • Page 39: Graffiti Tips

    3. Position the stylus in the left-hand side of the Graffiti writing area. 4. Start your stroke at the heavy dot and draw the stroke shape as it appears in the tables. 5. Lift the stylus from the screen at the end of the stroke shape. That’s all there is to it! When you lift the stylus from the screen, your handheld recognizes your stroke immediately and prints the letter at the insertion point on the screen.
  • Page 40: The Graffiti Alphabet

    The Graffiti alphabet Letter Strokes Letter Strokes Space Back Space tap twice Carriage Period Return Page 32 Entering Data in Your Handheld...
  • Page 41: Writing Capital Letters

    Writing capital letters You make capital letters with the same stroke shapes as the basic alphabet characters. To make capital letters, you must first “shift” to caps — just as you press the Shift key on a keyboard — and then write the character strokes.
  • Page 42: Graffiti Numbers

    Graffiti numbers Number Strokes Number Strokes Writing punctuation marks Graffiti writing can create any punctuation symbol that you can enter from a standard keyboard. All punctuation marks begin with a single tap on the Graffiti writing area. When you make this tap, you activate Punctuation Shift and a dot appears to show it is active.
  • Page 43: Additional Graffiti Punctuation

    Exclamation Dollar Additional Graffiti punctuation & * < > — " Writing symbols and extended characters All symbols and extended characters begin with the stroke in the Graffiti writing area of your handheld: Symbol Shift When the Symbol Shift is active, a slanted shift symbol appears in the lower-right corner of the screen.
  • Page 44: Accent Strokes

    For example, the following diagram shows the strokes required to draw an accented “e.” Accent strokes Using these accent strokes, you can write the following accented letters: à á â ã ä å è é ê ë ì í î ï ò ó ô õ ö ù ú û ü ÿ ý ñ Additional non-English characters You can write the following characters without any special punctuation or shifting:...
  • Page 45: Graffiti Shortcuts

    Previous field (Address Book only) Next Field (Address Book only) Open Address Record (Address Book only) Graffiti ShortCuts Graffiti ShortCuts make entering commonly used words or phrases quick and easy. ShortCuts are similar to the Glossary or Autotext features of some word processors. Graffiti writing comes with several predefined ShortCuts, and you can also create your own.
  • Page 46: Using The Onscreen Keyboard

    Using the onscreen keyboard You can open the onscreen keyboard anytime you need to enter text or numbers on your handheld. To use the onscreen keyboard: 1. Open any application (such as Memo Pad). 2. Tap any record, or tap New. 3.
  • Page 47: Using Your Computer Keyboard

    Most of the applications that came with your handheld are also available in Palm Desktop software and in most PIMs, so you don’t need to learn different applications. For...
  • Page 48: Importing Data From A Macintosh

    You do not have to specify which fields correspond to the imported data. 7. To import data into the correct Palm Desktop fields, drag fields in the left-hand column so that they are opposite the corresponding imported field on the right.
  • Page 49 8. From the Delimiters pop-up menu, choose the appropriate delimiter. 9. Click OK. 10. To add the imported data to your handheld, perform a HotSync operation. See Palm Desktop online Help for more information on importing and exporting data. Chapter 2 Page 41...
  • Page 50 Page 42 Entering Data in Your Handheld...
  • Page 51: Chapter 3: Managing Your Applications

    Chapter 3 Managing Your Applications This chapter explains how to switch between applications on your handheld, how to change application settings so they are personalized to your work methods, and how to categorize applications so you view them in related groups. For information about working with applications on an expansion card, see Chapter 4.
  • Page 52: Changing The Applications Launcher Display

    To categorize an application: 1. Tap the Applications icon 2. Tap the Menu icon 3. Tap App, and then tap Category. 4. Tap the pick list next to each application to select a category. Tip: To create a new category, tap Edit Categories from the pick list.
  • Page 53: Choosing Preferences

    3. Tap Options, and then tap Preferences. 4. Tap the View By pick list and select List. 5. Tap OK. To open the Applications Launcher to the last opened category: 1. Tap the Applications icon 2. Tap the Menu icon 3.
  • Page 54: Installing And Removing Applications

    Installing and removing applications This section explains how to install and remove applications on your handheld or on an expansion card, and how to remove Palm™ Desktop software from your computer. Installing add-on applications Your handheld comes with the Date Book, Address Book, To Do List, Note Pad, Memo Pad, and Calculator applications installed and ready to use.
  • Page 55 4. In the User drop-down list, select the name that corresponds to your handheld. 5. Click Add. 6. Select the application(s) that you want to install on your handheld or on a resident expansion card. 7. Click Open. Note: Review the list of applications you selected in the Install Tool dialog box.
  • Page 56 Palm folder. Note: If the software you download is compressed, you need to decompress it into this folder. 2. Double-click the Hotsync Manager icon in the Palm folder. Page 48 Managing Your Applications...
  • Page 57 3. From the HotSync menu, choose Install Handheld Files. 4. From the User pop-up menu, select the name that corresponds to your handheld. 5. Click Add to List. 6. Select the Add-on folder from the pop-up menu. 7. Select the application you want to install. 8.
  • Page 58: Removing Applications

    HotSync operation. Expansion cards may hold applications that use files other than the Palm application files. In order for your handheld to recognize such a file, you must launch the application that uses these files at least once.
  • Page 59: Removing Palm Desktop Software

    7. Tap Yes. 8. Tap Done. Removing Palm Desktop software If you no longer want to use Palm Desktop software, you can remove it from your computer. To remove Palm Desktop software from a Windows computer: 1. From the Windows Start menu, choose Settings, and then choose Control Panel.
  • Page 60: Security

    To remove Palm Desktop software from a Macintosh: 1. Locate the Palm Desktop Installer icon and double-click this icon. 2. From the Easy Install screen, choose Uninstall from the pop-up menu. 3. Select the software you want to remove. 4. Click Uninstall.
  • Page 61: Changing Or Deleting A Password

    3. Tap the Password box. 4. Enter a password. 5. Enter a hint to help your remember your password if you forget it. This is optional. Tap here 6. Tap OK. 7. Enter the same password a second time, and tap OK. Changing or deleting a password Once you define a password for your handheld, you can change or delete it at any time.
  • Page 62: Locking Your Handheld

    4. Do one of the following: To change the password and hint, enter the new password and hint, and tap OK. To remove the password, tap Unassign. Locking your handheld You can lock your handheld so that it cannot be operated until your password is entered.
  • Page 63 3. Tap the Auto Lock Handheld box, and then enter your password. 4. Tap On power off. 5. Tap OK. To set your handheld to lock at a preset time: 1. Tap the Applications icon 2. Tap the Security icon. 3.
  • Page 64 To set your handheld to lock after a period of inactivity: 1. Tap the Applications icon 2. Tap the Security icon. 3. Tap the Auto Lock Handheld box, and then enter your password. 4. Tap After a preset delay. Tap to select Minutes or Hours Enter the amount of time 5.
  • Page 65: Recovering From A Forgotten Password

    Locking your handheld manually You can turn off and lock your handheld manually. To lock and turn off your handheld: 1. Tap the Applications icon 2. Tap the Security icon. 3. Tap Lock & Turn Off. Tap Lock and Turn 4.
  • Page 66 Page 58 Managing Your Applications...
  • Page 67: Chapter 4: Using Expansion Features

    Chapter 4 Using Expansion Features Your handheld provides an expansion card slot that enables you to add additional software applications and memory. You can also use a special kind of expansion card that allows you to back up your data ®...
  • Page 68: Removing An Expansion Card

    Removing an expansion card 1. Hold your handheld securely. 2. Use your thumb to push against the top of the card, as if you were pushing it further into the slot. The expansion card slot releases the card, and your handheld makes an audible system sound. 3.
  • Page 69: Switching Between Your Handheld And An Expansion Card

    Switching between your handheld and an expansion card When you use an expansion card, your handheld creates and displays a new category that matches the name of the expansion card. You can easily switch between applications installed on your handheld and on the expansion card.
  • Page 70: Deleting Applications From An Expansion Card

    3. Tap App, and then tap Copy. 4. Select the card name from the Copy To pick list. 5. Select Handheld from the From pick list. 6. Tap an application to copy. 7. Tap Copy. 8. Tap Done. Note: You can install applications to a card that is seated in the expansion card slot during a HotSync operation;...
  • Page 71: Card Info

    4. Tap the card name from the Delete From pick list. 5. Tap an application to delete from the expansion card. 6. Tap Delete. 7. Tap Done. Card Info Card Info lets you review general information about a resident card and its contents, rename a card, and format a card.
  • Page 72: Renaming A Card

    Renaming a card 1. Tap the Applications icon 2. Tap the Card Info icon 3. Tap the Menu icon. 4. Tap Card, and then tap Rename Card. 5. Enter the new name for the card. 6. Tap Rename. Formatting a card Formatting a card destroys all its data and prepares it to accept new applications and data.
  • Page 73 Card menus Provides help text. Help Shows version information for Card Info. About Card Info Chapter 4 Page 65...
  • Page 74 Page 66 Using Expansion Features...
  • Page 75: Chapter 5: Using Your Basic Applications

    Chapter 5 Using Your Basic Applications Your handheld includes these basic applications: Date Book Address Book To Do List Note Pad Memo Pad Clock Calculator This chapter is divided into three sections: “Overview of basic applications” briefly describes each application and explains how to open it.
  • Page 76: Address Book

    Display a monthly calendar to quickly spot days where you have morning, lunch, or afternoon appointments. Display an agenda showing appointments, untimed events, and your To Do items for the day. Set an alarm to notify you of the scheduled activity. Create reminders for events that are based on a particular date, rather than time of day.
  • Page 77: To Do List

    Press and hold the Address Book application button to instantly beam your business card to another Palm OS handheld. To Do List To Do List is a convenient place to create reminders and prioritize the things that you have to do.
  • Page 78: Note Pad

    Assign notes to categories so that you can organize and view them in logical groups. Copy and paste notes into popular computer applications like ® Microsoft Word using Palm™ Desktop software and HotSync technology. To open Note Pad: Press the Note Pad application button on the front panel of your handheld.
  • Page 79: Memo Pad

    Drag and drop memos into popular computer applications like Microsoft Word when you synchronize using Palm Desktop software and HotSync technology. Assign memos to categories so that you can organize and view them in logical groups.
  • Page 80: Clock

    To open Calculator: Tap the Calculator icon next to the Graffiti writing area. Calculator icon Clock Clock enables you to view the current time and date and to set an alarm. In Clock, you can do the following: View the current time and date. Open a preferences screen where you can set the time and date for all the applications on your handheld.
  • Page 81: Editing Records

    3. In Date Book only: Select start and end times for your appointment and tap OK. 4. Enter text for the record. 5. (Optional) To select attributes for the record: – In Date Book, Address Book, To Do List, and Memo Pad, tap Details.
  • Page 82 Edit menu The Edit menu is available with any screen where you enter or edit text. In general, commands available in the Edit menu apply to text that you select in an application. To select text in an application: 1. Tap the beginning of the text that you want to select. 2.
  • Page 83: Deleting Records

    A confirmation dialog box appears. If you want to save a copy of the deleted item to an archive file in Palm Desktop software, be sure that the check box is checked. If you don’t want to save a copy, tap the check box to remove the check.
  • Page 84: Purging Records

    Note: In Date Book, you can choose to delete the text of the current repeating event, current and future events, or all instances of that event. Purging records Over time, as you use Date Book and To Do List, you’ll accumulate records in these applications that have outlived their usefulness.
  • Page 85: Exchanging And Updating Data: Hotsync Operations

    The HotSync process automatically synchronizes — that is, exchanges and updates — data between your handheld and Palm Desktop software. Changes you make on your handheld or Palm Desktop software appear in both places after a HotSync operation. HotSync technology synchronizes only the needed portions of files, thus reducing synchronization time.
  • Page 86 2. If the HotSync Manager is not running, start it: On the Windows desktop, click Start, and then choose Programs. Navigate to the Palm Desktop software program group and choose HotSync Manager. Alternatively, you can start the Palm Desktop software which automatically opens the HotSync Manager. 3. Press the HotSync button on the cradle/cable.
  • Page 87 Adds a user name to your handheld. Creates a folder for the user name in the Users folder inside the Palm folder. For example, if you entered Jane Garcia as your user name, a folder called Jane Garcia is created in the Users folder.
  • Page 88 The following steps assume that you have already installed Palm Desktop software. See “Palm Desktop software” in Chapter 1 if you have not installed this software. To perform a local HotSync operation on a Macintosh: 1.
  • Page 89 2. Make sure HotSync Manager is enabled: Double-click the HotSync Manager icon in the Palm folder. Click the HotSync Controls tab and make sure the Enabled option is selected. 3. Press the HotSync button on the cradle/cable.
  • Page 90: Beaming Information

    Your handheld is equipped with an IR (infrared) port that you can use to beam information to another Palm OS handheld that’s close by and also has an IR port. The IR port is located at the top of the handheld, behind the small dark shield.
  • Page 91 (approximately 39 inches) apart, and the path between the two handhelds must be clear of obstacles. Beaming distance to other Palm OS handhelds may be different. 5. Wait for the Beam Status dialog box to indicate that the transfer is complete before you continue working on your handheld.
  • Page 92: Categorizing Records

    5. Tap the application you want to transfer. Note: Some applications are copy-protected and cannot be beamed. These are listed with a lock icon next to them. 6. Tap Beam. 7. When the Beam Status dialog box appears, point the IR port directly at the IR port of the receiving handheld.
  • Page 93 When you create a record, your handheld automatically places it in the category that is currently displayed. If the category is All, your handheld assigns it to the Unfiled category. You can leave an entry as Unfiled or assign it to a category at any time. System-defined and user-defined categories By default, your handheld includes system-defined categories, such as All and Unfiled, and user-defined categories, such as Business and...
  • Page 94 Note: In Address Book, Note Pad, and Memo Pad you can tap the category name in the upper-right corner of the screen and select a new category for the item. To display a category of records: 1. Tap the category pick list in the upper-right corner of the list screen.
  • Page 95 Tap here 2. Tap Edit Categories. 3. Tap New. 4. Enter the name of the new category, and then tap OK. 5. Tap OK. You can assign any of your records to the new category. To rename a category: 1. Tap the category pick list in the upper-right corner of the list screen.
  • Page 96: Finding Information

    4. Enter the new name for the category, and then tap OK. 5. Tap OK. Tip: You can group the records in two or more categories into one category by giving the categories the same name. For example, if you change the name of the Personal category to Business, all records formerly in the Personal category appear in the Business category.
  • Page 97 In the Address list screen, the scroll button moves up or down an entire screen of records. If you hold down the scroll button, you accelerate the scrolling and display every third screen. In the Address view screen, the scroll button moves to the previous or next address record.
  • Page 98 Find is not case-sensitive. For example, searching for the name “davidson” also finds “Davidson.” Find locates any words that begin with the text you enter. For example, searching for “plane” finds “planet,” but not “airplane.” 3. Tap OK. Find searches for the text in all records and all notes. As your handheld searches for the text, you can tap Stop at any time.
  • Page 99: Sorting Lists Of Records

    5. Tap Add. The name you selected, along with the other information associated with it, is pasted into the record you selected in step 1. Phone Lookup tips Write the Graffiti Command stroke “/L” to activate the Phone Lookup feature. You can also activate it in the following circumstances: For example, to insert the full name and phone While entering text: number for someone with the last name “Williams,”...
  • Page 100 To sort records in To Do List: 1. Open the application to display the list screen. 2. Tap Show. 3. Tap the Sort by pick list and select an option. 4. Tap OK. To sort records in Address Book, Note Pad, and Memo Pad: 1.
  • Page 101: Making Records Private

    To sort the Note Pad or Memo list manually, tap and drag a memo or note to a new location in the list. Note: To make the list of your memos appear in Palm Desktop software as you manually sorted it on your handheld, open Memo Pad in Palm Desktop software and click List by.
  • Page 102 To hide all private records: 1. Tap the Applications icon 2. Tap Security. 3. Tap the Current Privacy pick list and select Hide Records. Tap Hide Records 4. Tap OK to confirm that you want to hide private records. To mask all private records: 1.
  • Page 103 To display all private records: 1. Do one of the following: Tap the Applications icon , tap Security, then tap the Current Privacy pick list and select Show Records. If you do not have a password, hidden and masked records become visible.
  • Page 104: Attaching Notes

    Attaching notes In applications except Memo Pad and Note Pad, you can attach a note to a record. A note can be up to several thousand characters long. For example, for an appointment in Date Book, you can attach a note with directions to the location.
  • Page 105 Small font Large font Bold font To change the font style: 1. Open an application. 2. Tap the Menu icon 3. Tap Options, and then tap Font. 4. Tap the font style you want to use. Tap here for bold font Tap here for large font Tap here for small font 5.
  • Page 106: Reviewing Reminders

    Reviewing Reminders You can set alarms to notify you of appointments, notes, and alarms in Date Book, Note Pad, and Clock. When an alarm occurs, your handheld displays a reminder message. If you tap Snooze in response to an alarm message, your handheld reminds you of the alarm again in five minutes.
  • Page 107: Application-Specific Tasks

    Application-specific tasks Date Book When you open Date Book, the screen shows the current date and a list of times for a normal business day. Scheduling an event A record in Date Book is called an “event.” An event can be any kind of activity that you associate with a day.
  • Page 108 2. Enter a description of the event. You can enter up to 255 characters. 3. If the event is one hour long, skip to step 5. If the event is longer or shorter than an hour, tap the time of the event to open the Set Time dialog box.
  • Page 109 6. Tap a blank area of the screen to deselect the event. A vertical line appears next to the time, indicating the duration of the event. Note: If an event has the same start and end time, the time is only displayed once.
  • Page 110 To schedule an untimed event: 1. Select the date that you want for the event as described in “To schedule an event for another day.” 2. Tap New. 3. Tap No Time, so that no start or end times are defined for the new event.
  • Page 111 Rescheduling an event You can easily make changes to your schedule with your handheld. To reschedule an event: 1. Tap the event you want to reschedule. 2. Tap Details. 3. To change the time, tap the Time box and select a new time. 4.
  • Page 112 7. When the reminder message appears on screen, do one of the following: Tap OK to permanently dismiss the reminder and return to the current screen. Tap Snooze to dismiss the reminder and return to the current screen. The reminder message appears again five minutes after you tap Snooze, and an attention indicator blinks in the upper-left corner of the screen to remind you of the pending alarm.
  • Page 113 To schedule a repeating or continuous event: 1. Tap the event. 2. Tap Details. 3. Tap the Repeat box to open the Change Repeat dialog box. Tap the Repeat 4. Tap Day, Week, Month, or Year to set how often event repeats. For a continuous event, tap Day.
  • Page 114 4. Do one of the following: Tap Current to delete only the current event item. Tap Future to delete the current and all future event items and reset the end date of the repeating event to the last shown date. Tap All to delete all occurrences of the repeating event.
  • Page 115 Changing the Date Book view In addition to displaying the time list for a specific day, you can also display a whole week, a month, or an agenda. You can also display the current time. To cycle through Day, Week, Month, and Agenda views: Press the Date Book application button repeatedly to display the next view.
  • Page 116 Previous Next week week Tap for that day Bar indicates earlier event Dot indicates untimed event Bar indicates later event 3. Tap an event to show a description of the event. Event details Tap to show event details Keep the following points in mind. Tips for using Week View: To reschedule an event, tap and drag the event to a different time or day.
  • Page 117: Spotting Event Conflicts

    Spotting event conflicts With the ability to define specific start and end times for any event, it’s possible to schedule events that overlap (an event that starts before a previous event finishes). An event conflict (time overlap) appears in the Week View as overlapping bars.
  • Page 118 Keep the following points in mind. Tips for using Month View: Tap a day in the Month View to display that day in the Day View. Tap the scroll arrows in the upper-right corner to move forward or backward a month. Tap Go to open the date selector and select a different month.
  • Page 119 Note: You can also change the category of To Do items shown. Click on the pick list to choose another category. See “To Do List”for more information on working with To Do items. Date Book menus, preferences, and display options Date Book menus are shown here for your reference, and Date Book features that are not explained elsewhere in this book are described here.
  • Page 120 Allows you to change Date Book’s appearance Display and which events display. Options Activates the time bars that Show Time Bars. appear in the Day View. The time bars show the duration of an event and illustrate event conflicts. Controls how times Compress Day View.
  • Page 121: Address Book

    Creating an Address Book entry A record in Address Book is called an “entry.” You can create entries on your handheld, or you can use Palm Desktop software to create entries on your computer and then download the entries to your handheld with your next HotSync operation.
  • Page 122 Palm Desktop software also has data import capabilities that enable you to load database files into Address Book on your handheld. See “Importing data” in Chapter 2 and Palm Desktop online Help for more information. To create a new Address Book entry: 1.
  • Page 123 Note: As you enter letters in the Title, Company, City, and State fields, text appears for the first logical match that exists in your Address Book. As you enter more letters, a closer match appears. For example, you may already have Sacramento and San Francisco in your Address Book.
  • Page 124 triangle 4. Select a new label. Changing Address Entry details The Address Entry Details dialog box provides a variety of options that you can associate with an entry. To open the Address Entry Details dialog box: 1. Tap the entry whose details you want to change. 2.
  • Page 125 Address Book menus Address Book menus are shown here for your reference, and Address Book features that are not explained elsewhere in this book are described here. See “Using menus” in Chapter 1 for information about choosing menu commands. The Record and Options menus differ depending on whether you’re displaying the Address list screen or the Address view screen.
  • Page 126 Preferences Determines how Remember last category. Address Book appears when you return to it from another application. If you select this check box, Address Book shows the last category you selected. If you clear it, Address Book displays the All category. These custom fields appear at the end of the Rename Custom Fields...
  • Page 127: To Do List

    To Do List A To Do List item is a reminder of some task that you have to complete. A record in To Do List is called an “item.” To create a To Do List item: 1. Press the To Do List application button on the front of your handheld to display the To Do List.
  • Page 128: Checking Off A To Do List Item

    To set the priority of a To Do List item: 1. Tap the Priority number on the left side of the To Do List item. Tap here Tap to select priority 2. Tap the Priority number that you want to set (1 is most important). Checking off a To Do List item You can check off a To Do List item to indicate that you’ve completed it.
  • Page 129 2. Tap Details. Setting a due date You can associate a due date with any To Do List item. You can also sort the items that appear in the list based on their due date. To set a due date for a To Do List item: 1.
  • Page 130 To Do Show Options The Show Options dialog box enables you to control the appearance of To Do List and To Do items in Date Book Agenda view. To change the Show Options settings: 1. In To Do List, tap Show. 2.
  • Page 131 Show Shows the priority setting for each item. Priorities Show Shows the category for each item. Categories 3. Tap OK. To Do List menus To Do List menus are shown here for your reference, and To Do List features that are not explained elsewhere in this book are described here.
  • Page 132: Note Pad

    Note Pad A record in Note Pad is called a “note.” You can assign each note a title and store as many notes as permitted by the memory available on your handheld. To create a new note: 1. Press the Note Pad application button on the front panel of your handheld to open a new note.
  • Page 133 To review a note: 1. In the Note Pad list, tap the note title. Tap arrows to scroll to next and previous notes Tap a note to view its contents 2. Review or edit the contents of the note. 3. Tap Done. Clearing a note You can erase the drawing area in a note while retaining the note title.
  • Page 134 5. Tap the hour and minute columns to select the time you want the alarm to occur. Tap here to select minutes Tap here to select hour 6. Tap the Date box. Tap here to select year Tap here to select month Tap here to select date 7.
  • Page 135 Tap Go To to open Note Pad. Note Pad will open and display the note associated with the alarm. Note Pad menus Note Pad menus are shown here for your reference, and Note Pad features that are not explained elsewhere in this book are described here.
  • Page 136: Memo Pad

    Displays the Note Pad Preferences dialog box, Preferences where you define the sort order for notes and the alarm sound. About Note Shows version information for Note Pad. Memo Pad A memo can contain up to 4,000 characters. The number of memos you can store is dependent only on the memory available on your handheld.
  • Page 137 To review a memo: 1. In the Memo list, tap the text of the memo. Tap a memo to review contents 2. Review or edit the text in the memo. 3. Tap Done. Memo Pad menus Memo Pad menus are shown here for your reference, and Memo Pad features that are not explained elsewhere in this book are described here.
  • Page 138: Calculator

    Displays the Memo Preferences dialog box, Preferences where you define the sort order for memos. Shows version information for Memo Pad. About Memo Calculator The Calculator includes several buttons to help you perform calculations. Clears the entire calculation and enables you to begin a fresh calculation.
  • Page 139 Recalls the stored value from memory and inserts it in the current calculation. Clears any value that is stored in the Calculator memory. Calculates the square root of a number. Enter the number, then tap the square root button. Recent Calculations The Recent Calculations command enables you to review the last series of calculations and is particularly useful for confirming a series of “chain”...
  • Page 140: Clock

    Options menus About Shows version information for Calculator. Calculator Clock Clock makes it easy for you to check the time and date, and provides a convenient travel alarm feature. See “Customizing your handheld” in Chapter 1 for details on setting the current date and time for all the applications on your handheld.
  • Page 141 4. Tap the time columns to set the hour and minute. 5. When the alarm reminder message appears, do one of the following: Tap OK to permanently dismiss the reminder and return to the current screen. Tap Snooze to dismiss the reminder and return to the current screen.
  • Page 142 Allows you to choose which information appears Display on the Clock screen. Options Activates the day of the week display. Day. When it is on, the day appears above the time. Activates the date display. When it is on, Date. the date appears below the time.
  • Page 143: Chapter 6: Advanced Hotsync® Operations

    Palm™ Desktop software or another PIM such as Microsoft Outlook. To synchronize data, you must connect your handheld and Palm Desktop software. You can synchronize your data either directly or indirectly. Direct methods include connecting your handheld to the cradle/cable attached to your computer, or using infrared communications.
  • Page 144 With this option, the HotSync Manager synchronizes data even when Palm Desktop software is not running. Starts HotSync Manager and monitors Available only requests automatically when you open Palm when Palm Desktop software.
  • Page 145 6. Click OK. To set the HotSync options on a Macintosh: 1. Double-click the HotSync Manager icon in the Palm folder. 2. Click the HotSync Controls tab and select any of the following options.
  • Page 146 Activates the serial port monitor and prepares HotSync your Macintosh to synchronize with your Enabled/ Disabled handheld. By default, the serial port monitor is enabled whenever you start your Macintosh. Keep this default if your cradle/cable is always connected to a specific port (USB, serial, or modem).
  • Page 147 Determines the speed at which data Speed. is transferred between your handheld and Palm Desktop software. Try the As Fast As Possible rate first, and adjust downward if you experience problems. This setting allows Palm Desktop software and your handheld to find and use the fastest speed.
  • Page 148 Hayes setting, or choose Custom to enter a command string. Refer to the manual that came with your modem to find the appropriate command string. Identifies the port that Palm Desktop Port. software uses to communicate with the modem. Select the USB, modem, or printer port where you connected the modem cable.
  • Page 149: Customizing Hotsync Application Settings

    In general, you should leave the settings to synchronize all files. The only reason you might want to change these settings is to overwrite data on either your handheld or Palm Desktop software, or to avoid synchronizing a particular type of file because you don’t use it.
  • Page 150 8. Repeat steps 4 through 7 to change conduit settings for other applications. 9. Click Done to activate your settings. To customize HotSync application settings on a Macintosh: 1. Double-click the Palm Desktop icon in the Palm folder. 2. From the HotSync menu, choose Conduit Settings. Page 142 Advanced HotSync® Operations...
  • Page 151: Ir Hotsync Operations

    IrCOMM implementation of the standards for infrared communication established by the Infrared Data Association (IrDA). This means that not only can you beam data to another Palm OS handheld that’s equipped with an IR port, but you can also beam data to a mobile phone and any other device that supports the IrCOMM implementation of the IrDA standards.
  • Page 152: Preparing Your Computer For Infrared Communication

    Preparing your computer for infrared communication Before you can perform a HotSync operation using the IR port, the computer with which you want to synchronize must fulfill these requirements: Your computer must support the IrCOMM implementation of the IrDA standards. Your computer must have an enabled infrared port that’s built into the computer, or an enabled infrared device attached to the computer.
  • Page 153 To configure HotSync Manager for infrared communication on a Macintosh: 1. Double-click the HotSync Manager icon in the Palm folder. 2. In the HotSync Controls tab, select Enabled. 3. Click the Serial Port Settings tab. 4. Under Check for handheld connection using, select Local Setup.
  • Page 154: Performing An Ir Hotsync Operation

    5. Under Local Setup, select Infrared Port from the Port pop-up menu. 6. Close the HotSync Software Setup window. Performing an IR HotSync operation After you complete the steps to prepare for performing an IR HotSync operation, it is easy to perform the actual operation. To perform an IR HotSync operation: 1.
  • Page 155: Returning To Cradle/Cable Hotsync Operations

    Macintosh: 1. If needed, connect the cradle/cable to a serial port on your Macintosh. 2. Double-click the HotSync Manager icon in the Palm folder. 3. In the HotSync Controls tab, select Enabled. 4. Click the Serial Port Settings tab.
  • Page 156: Conducting A Hotsync Operation Via Modem

    To perform a HotSync operation via modem you need the following: A modem connected to your computer. Palm Desktop software configured for use with the modem. A modem connected to your handheld. A configuration for the kind of modem connection you want to make.
  • Page 157 Determines the speed at which data is Speed transferred. Try the As Fast As Possible rate first, and adjust downward if you experience problems. This setting allows Palm Desktop software and your handheld to find and use the fastest speed. Identifies the modem type or manufacturer.
  • Page 158 CompuServe and America Online (AOL). This helps to avoid conflicts with the serial port. 2. Double-click the HotSync Manager icon in the Palm folder. 3. Click the Serial Port Settings tab. 4. Under Check for handheld connection using, click Modem Setup.
  • Page 159: Preparing Your Handheld

    Preparing your handheld There are a few steps you must perform to prepare your handheld for a modem HotSync operation. To prepare your handheld for a modem HotSync operation: 1. Tap the Applications icon 2. Tap the HotSync icon 3. Tap Modem. 4.
  • Page 160: Selecting The Conduits For A Modem Hotsync Operation

    Tip: You can enter a comma in the field to introduce a “pause” in the dialing sequence. Each comma equals a two second pause. 8. If the phone line you’re using for the handheld has Call Waiting, select the Disable call waiting check box to avoid an interruption during the modem HotSync operation.
  • Page 161: Performing A Hotsync Operation Via A Modem

    Memo Pad archive (*.mpa) Address Book archive (*.aba) Text (*.txt) For information on how to set up a file link, see the Palm Desktop online Help. Note: The File Link feature is not available in Palm Desktop software for the Macintosh.
  • Page 162 5. Enter a unique name for the profile and click OK. 6. Repeat steps 3 and 4 for each profile that you want to create, and then click OK to return to Palm Desktop software. Page 154 Advanced HotSync® Operations...
  • Page 163 7. Select the profile from the User list and create the data for the profile (e.g., company phone list, etc.). To create a user profile on a Macintosh: 1. Open Palm Desktop software. 2. From the User pop-up menu, choose Edit Users. 3. Click New Profile.
  • Page 164 3. Select the profile you want to load on the handheld, and click OK to transfer all the profile data to the handheld. The next time you perform a HotSync operation with this handheld, Palm Desktop software prompts you to assign a user name to the handheld. Page 156...
  • Page 165: Chapter 7: Setting Preferences For Your Handheld

    Chapter 7 Setting Preferences for Your Handheld The Preferences screens enable you to customize the configuration options on your handheld, including the following: Set the auto shut-off interval, the system, alarm, and General game sounds, and the Beam Receive feature. Set the date, time, time zone, and Daylight Saving Date and Time...
  • Page 166: Buttons Preferences

    Buttons preferences The Buttons Preferences screen enables you to associate different applications with the buttons on the front of the handheld. For example, if you find that you seldom use To Do List and often use Memo Pad, you can assign the To Do List button to start Memo Pad. Any changes you make in the Buttons Preferences screen become effective immediately;...
  • Page 167: Pen Preferences

    Pen preferences The Buttons Preferences screen enables you to change the assignment of the full-screen pen stroke. By default, the full-screen pen stroke activates Graffiti Help. Drag to top of screen To change the Pen preferences: 1. Tap Pen. 2. Tap the pick list and select one of the following settings for the full- screen pen stroke: Backlight Turns on the backlight of your handheld.
  • Page 168: Hotsync Buttons Preferences

    Lock locked, you need to enter the password to use your handheld. Beam Data ® Beams the current record to another Palm OS handheld. 3. Tap OK. HotSync buttons preferences The Buttons Preferences screen also enables you to associate different...
  • Page 169: Digitizer Preferences

    Digitizer preferences The Digitizer Preferences screen opens the digitizer calibration screen. This is the same screen that appears when you start your handheld for the first time. You can recalibrate your screen after a hard reset, or if your digitizer drifts.
  • Page 170: Time, Date, Week Start, And Numbers Formats

    Time, date, week start, and numbers formats The Time setting defines the format for the time of day. The time format that you select appears in all applications on your handheld. To select the time, date, week start, and numbers format: 1.
  • Page 171: System, Alarm, And Game Sounds

    To set the Auto-off delay: 1. Tap the Auto-off pick list. 2. Tap the setting you want to use for the automatic shutoff feature: 30 seconds, 1 minute, 2 minutes, or 3 minutes. System, alarm, and game sounds Your handheld uses a variety of sounds. The System, Alarm, and Game Sound settings enable you to turn the sounds on or off, and to adjust the volume level.
  • Page 172: Date And Time Preferences

    (and network connection, if required) to complete the configuration. Note: You can purchase a PalmModem accessory for use with your handheld. See http://www.palm.com You can also create custom configurations, which include the following: A local HotSync connection:...
  • Page 173: Editing Connections

    A connection between the IR Modem via Infrared: port of your handheld and a modem. The modem can be attached to or within a mobile phone or some other device containing an IR port. (Some IR phones contain modems.) Editing connections The following example shows you how to edit the IR to Phone connection to adjust the communication speed;...
  • Page 174: Network Preferences And Tcp/Ip Software

    Note: TCP/IP provides the ability to connect to your ISP or dial-in server with applications that allow you to view the transmitted data. Visit the web site http://www.palm.com information on third-party applications that take advantage of TCP/IP. Page 166...
  • Page 175: Selecting A Service

    Selecting a service Use the Service setting to select the service template for your ISP or dial-in server. Service templates are a set of ISP and dial-in server configuration settings that you can create, save, and reuse. To select a service: 1.
  • Page 176: Entering A Password

    Entering a password The Password box identifies the password you use to log into your ISP or dial-in server. Your entry in this field determines whether your handheld prompts you to enter a password each time you log into your network: If you do not enter a password, your handheld displays the word “Prompt”...
  • Page 177: Adding Telephone Settings

    To select a connection: 1. Tap the Connection pick list. Tap here to display a list of available connections 2. Tap the connection you want to use. Adding telephone settings When you select the Phone field, your handheld opens a dialog box in which you define the telephone number you use to connect with your ISP or dial-in server.
  • Page 178: Entering A Prefix

    Entering a prefix A prefix is a number that you dial before the telephone number to access an outside line. For example, many offices require that you dial “9” to dial a number outside the building. To enter a prefix: 1.
  • Page 179: Connecting To Your Service

    Note: If you are connecting to an ISP, you need a third-party application, such as a web browser or news reader, to take advantage of this connection. For information about third- party applications that support TCP/IP, check the web site http://www.palm.com Chapter 7 Page 171...
  • Page 180: Creating Additional Service Templates

    To establish a connection: Tap Connect to dial the current service and display the Service Connection Progress messages. Tip: To see expanded Service Connection Progress messages, press the lower half of the Scroll button. To close a connection: Tap Disconnect to terminate the connection between your handheld and your service.
  • Page 181 To select a connection type: 1. Tap the service field. 2. Tap Details. Select connection type 3. Tap the Connection type pick list and select one of the following connection types: Point-to-Point protocol Serial Line Internet Protocol SLIP Compressed Serial Line Internet Protocol CSLIP Note: If you are not sure, try PPP;...
  • Page 182 Never Keeps your PPP or SLIP connection until you turn off your handheld (or until it times out). This option works best with the PalmModem accessory. 2. Tap OK. Defining primary and secondary DNS The Domain Naming System (DNS) is a mechanism in the Internet for translating the names of host computers into IP addresses.
  • Page 183: Login Scripts

    Note: If your IP address is permanently assigned, you need to get that information from your System Administrator. If you are not sure, select Automatic. To identify dynamic IP addressing: Tap the IP Address check box to select it. Tap to select automatic IP address To enter a permanent IP address: 1.
  • Page 184: Creating A Login Script On Your Handheld

    You can create login scripts in two ways: In a text editor on your desktop computer, in which you create a file with the extension PNC, which you then install on your handheld using the Install Tool (this method is not available to Macintosh users) In the Login Script dialog box on your handheld, accessed from the Details dialog box in Network Preferences...
  • Page 185 3. Tap the command you want from the Command list. If the command requires additional information, a field appears to the right of it for you to enter the information. The following commands are available: Tells your handheld to wait for specific Wait For characters from the TCP/IP server before executing the next command.
  • Page 186: Plug-In Applications

    Called properly from a login script Able to return control to a login script after it terminates Created using a development environment that supports Palm OS software, such as Metrowerks CodeWarrior for Palm Platform. For additional information on creating plug-in applications, send e-mail to Palm Developer Support at devsupp@palm.com.
  • Page 187: Tcp/Ip Troubleshooting

    Service menu Options menu TCP/IP troubleshooting If you are having a problem establishing a network connection using TCP/IP, try the suggestions listed. Displaying expanded Service Connection Progress messages It’s helpful to identify at what point in the login procedure the connection fails.
  • Page 188: Owner Preferences

    Adding a DNS number If your ISP or dial-in server requires a DNS number and you did not enter that information in the Network Preferences screen, it will appear that you successfully logged into your network. When you try to use an application or look up information, however, the connection fails.
  • Page 189: Shortcuts Preferences

    To unlock the Owner Preferences screen: 1. Tap Unlock. 2. Enter the password that you defined in the Security application. 3. Tap OK. ShortCuts preferences The ShortCuts Preferences screen enables you to define abbreviations for entering text with Graffiti strokes. This section describes how to create, edit, and delete a ShortCut.
  • Page 190: Editing A Shortcut

    Tip: To use a ShortCut, draw the ShortCut stroke followed by the ShortCut characters. When you draw the ShortCut stroke, the ShortCut symbol appears at the insertion point to show that you are in ShortCut mode. ShortCut Editing a ShortCut After you create a ShortCut, you can modify it at any time.
  • Page 191: Appendix A: Maintaining Your Handheld

    Appendix A Maintaining Your Handheld This chapter provides information on the following: Proper care of your handheld Prolonging battery life Resetting your handheld Caring for your handheld Your handheld is designed to be rugged and reliable and to provide years of trouble-free service. Please observe the following general tips when using your handheld: Take care not to scratch the screen of your handheld.
  • Page 192: Battery Considerations

    Battery considerations Please note the following considerations when replacing the batteries in your handheld: Under normal conditions, your handheld batteries should provide over one month of use. You can conserve battery life by minimizing the use of the backlight feature, and changing the Auto-off setting that automatically turns the handheld off after a period of inactivity.
  • Page 193: Resetting Your Handheld

    Resetting your handheld Under normal circumstances, you will not have to use the reset button. On rare occasions, however, your handheld may no longer respond to buttons or the screen. In this case, you need to perform a reset to get your handheld running again. Performing a soft reset A soft reset tells your handheld to stop what it’s doing and start over again.
  • Page 194: Performing A Hard Reset

    1. Click the HotSync icon in the Windows system tray (bottom- right corner of the taskbar). Tip: You can also click the HotSync command on the Palm™ Desktop software menu bar. Page 186 Maintaining Your Handheld...
  • Page 195 2. From the HotSync Manager menu, choose Custom. 3. Select the appropriate user name from the list. 4. Select an application in the Conduit list. 5. Click Change. 6. Select Desktop overwrites handheld. Note: Changing the HotSync setting from the default affects only the next HotSync operation.
  • Page 196 10. Perform a HotSync operation. To restore your data from a Macintosh after a hard reset: 1. Double-click the HotSync Manager in the Palm folder. 2. From the HotSync menu, choose Conduit Settings. 3. From the Users pop-up menu, select the appropriate user name.
  • Page 197 7. Click OK. 8. Repeat steps 4 through 7 to change conduit settings for other applications. 9. Close the Conduit Settings window. 10. Perform a HotSync operation. Appendix A Page 189...
  • Page 198 Page 190 Maintaining Your Handheld...
  • Page 199: Appendix B: Frequently Asked Questions

    Palm Desktop software on your Windows computer (or on your Palm Desktop software CD-ROM) The Palm Desktop online Help The Palm Desktop software for the Macintosh User’s Guide located in the Documentation folder in the Palm Desktop software folder The “Palm Support Assistant” knowledgebase, accessible at under the Support section http://www.palm.com...
  • Page 200: Software Installation Problems

    3. Make sure your computer has at least 30 MB of disk space available. 4. Delete all temporary files. 5. Run ScanDisk on your computer. 6. Reinstall Palm Desktop software. I cannot install Palm Try the following: Desktop software on a 1.
  • Page 201: Operating Problems

    Operating problems Problem Solution I don’t see anything Try each of these in turn: on my handheld’s Press an application button to ensure screen. your handheld is turned on. Tap the Contrast icon in the upper- right corner of the Graffiti writing area.
  • Page 202 Purge records from Date Book and To Do I get a warning List. This deletes To Do List items and message telling me past Date Book events from the memory my handheld memory is full. of your handheld. See “Purging records” in Chapter 5.
  • Page 203: Tapping And Writing Problems

    Tapping and writing problems Problem Solution When I tap the Calibrate the screen. See “Digitizer buttons or screen preferences” in Chapter 7. icons, my handheld activates the wrong feature. When I tap the Menu Not all applications or screens have menus. icon , nothing Try changing to a different application.
  • Page 204: Application Problems

    Memo Preferences setting. In other words, the sort settings you use with Palm Desktop software are not transferred to your handheld. I created an event in In the Week View, you cannot select...
  • Page 205: Hotsync Problems

    Controls tab. If you are using the optional serial cradle/cable, double-click the HotSync Manager icon in the Palm folder and then click the Serial Port Settings tab. Make sure Local is selected and that the port selection matches the port where your cradle/cable is attached.
  • Page 206 USB or serial port on your computer. Make sure the user name you selected in Palm Desktop software matches the user name assigned to your handheld. Make sure the date on your computer matches the date on your handheld.
  • Page 207 If you are using the optional serial I tried to do a local cradle/cable, make sure you selected the HotSync operation, correct serial port on the Local tab in the but it did not complete Setup dialog. It should be set to the port successfully.
  • Page 208 I tried to do a modem Check the following on your computer: HotSync operation, Make sure your computer is turned on but it did not and that it does not shut down complete automatically as part of an energy- successfully. saving feature.
  • Page 209 Make sure you are not running another I tried to do a modem program, such as WinFax, CompuServe, HotSync operation, or America Online that uses the serial but it did not complete port you selected in the Setup dialog box. successfully.
  • Page 210 If the telephone line you are using has I tried to do a modem Call Waiting, make sure you selected the HotSync operation, Disable call waiting option under but it did not complete Modem Sync Phone Setup on your successfully. handheld and entered the correct code.
  • Page 211 Make a copy of your Palm folder. When I press the Uninstall, then reinstall Palm Desktop HotSync button on software. the cradle/cable, nothing happens on Turn on your handheld and tap the the Palm Desktop Applications icon. Tap the HotSync icon, software, and my then tap Local.
  • Page 212 If the computer running Palm Desktop I want to software synchronizes with more than synchronize my one handheld, each handheld must have computer with more than one handheld. a unique name. Assign a user name to your handheld the first time you perform a HotSync operation.
  • Page 213: Beaming Problems

    Beaming problems Problem Solution Confirm that your handheld and the I cannot beam data to other Palm OS handheld are between ten another Palm OS centimeters (approximately 4") and one handheld. meter (approximately 39") apart, and that the path between the two handhelds is clear of obstacles.
  • Page 214: Password Problems

    Then, you can follow these steps to restore your private entries: 1. Use the Palm Desktop software and the cradle/cable or infrared communication to synchronize your data. 2. Tap Forgotten Password in Security to remove the password and delete all private records.
  • Page 215: Technical Support

    3. Tap App, and then tap Info. Note: Thousands of third-party add-on applications have been written for the Palm OS handhelds. Unfortunately, we are not able to support such a large number of third-party applications. If you are having a problem with a third-party application, please contact the developer or publisher of that software.
  • Page 216 Page 208 Frequently Asked Questions...
  • Page 217: Appendix C: Non-Ascii Characters For Login Scripts

    Appendix C Non-ASCII Characters for Login Scripts The following information enables you to create custom login scripts that require non-ASCII characters. It is provided for advanced users who understand the use and requirements of such characters in a custom login script. Use of ^char You may use the caret ( ^ ) to transmit ASCII command characters.
  • Page 218 Examples: \^ Includes a caret as part of the string \< Includes a < as part of the string \\ Includes a backslash as part of the string Page 210 Non-ASCII Characters for Login Scripts...
  • Page 219: Product Regulatory Information

    Regulatory Engineering Department. Changes or modifications made without written approval may void the user’s authority to operate this equipment. Responsible Party: Palm™ m100 series Product Palm, Inc. Family 5470 Great America Parkway Santa Clara, California 95052...
  • Page 220: Ce Compliance Statement

    Canada. CE Compliance Statement This product was tested by Palm, Inc. and found to comply with all the requirements of the EMC Directive 89/336/EEC as amended. This is a Class B product based on the standard of the Voluntary Control Council for In- terference from Information Technology Equipment (VCCI).
  • Page 221 Advarsel Eksplosjonsfare ved feilaktig skifte av batteri. Benytt samme batteritype eller en tils- varende type anbefait av apparatfabrikanten. Brukte batterier kasseres i henhold til fab- rikantens instruksjoner. Waarschuwing! Bij dit produkt zijn batterijen geleverd. Wanneer deze leeg zijn, moet u ze niet weggoo- ien maar inleveren als KCA.
  • Page 222 Page 214 Product Regulatory Information...
  • Page 223: Index

    Index Applications Address Book 68 beaming 82–84 Calculator 71 categories 43–44 Clock 72 Date Book 67 ABA (Address Book archive file) 39 font style 97 Accented characters installing 46–50 Graffiti writing 35 Launcher 19, 43–45 onscreen keyboard 38 Memo Pad 71 Add-on applications 46–51 Note Pad 70 Address Book...
  • Page 224 Bold font for text 96 Command buttons 18 Business card for beaming 83 Buttons preferences 158 equivalents (Graffiti writing) 21 toolbar 21 Command stroke 21, 84, 91 Compressing Day view 112 Computer keyboard, entering data Cable with 25 connecting to computer 8 Conduits for local HotSync operations 147 for connecting to PIMs 16...
  • Page 225 Current time 19 switching views 107 displaying in Date Book 107 untimed events 99, 102 setting 27 Week view 107, 162, 196 Custom fields, in Address Book 118 Customizing. See Preferences displaying in Clock 134 Cutting text 74 in Date Book view 99, 112 Cycling through views 68, 69, 70, 71 DBA (Date Book archive file) 39 Decimal point 162...
  • Page 226 applications 39–41 problems with 195 Games 163 using Graffiti writing 29–37 General preferences using Note Pad 38 alarm sounds 163 using the computer keyboard 39 auto-off delay 162 using the onscreen keyboard 38 system sounds 163 Entries. See Address Book Glossary.
  • Page 227 Macintosh 142–143 batteries 11 customizing 141, 142 conduit to install applications defined 77 first-time operation 77–82, Desktop software 14 154–156 International characters HotSync Manager 77 Graffiti writing 35 IR operation 143–147 onscreen keyboard 38 linking to external files 153 IP address 172, 174 local operation 78, 136, 198, 199 IR port 7, 144 local operation on Macintosh 81...
  • Page 228 Masking records 93 Moving the cursor (Graffiti writing) Memo Pad adding Address Book data to MPA (Memo Pad archive file) 39 records 90–91 MultiMediaCard 3 archive files (.mpa) 39 See also Expansion Card categorizing records 84 conduit for synchronizing 141 creating records 72, 128 deleting records 75, 105 Network...
  • Page 229 Digitizer 161 Owner preferences 180 Formats 161 General 162 HotSync buttons 160 Network 166–180 Owner 180 Palm Desktop software. See Desktop ShortCuts 181 software Primary DNS 174 Passwords 52–57 Printing records from applications 13 changing 53 Prioritizing To Do List records 119,...
  • Page 230 editing 73–75 Secondary DNS 174 fonts 96 Secure Digital card 3 hiding private 52, 93 See also Expansion Card lost 196 Security 52–57 masking private 52, 93 changing password 53 Memo Pad 128 deleting password 53 notes for 96 displaying owner’s name 180 number of 207 forgotten password 57 private 93–95...
  • Page 231 conduit 141 prioritizing records 119, 123 private records 95 requirements for Desktop software 4 purging records 76, 122 sounds 163 sorting records 92 Today. See Current date Transferring data. See HotSync Transmitting data. See Beaming information Tab delimited files, importing data Troubleshooting 191–206 from 39 Turning off handheld...
  • Page 232 Page 224 Index...

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