Appendix B: Frequently Asked Questions - Palm Handhelds m100 Handbook

Appendix B
Frequently Asked
Questions
If you encounter a problem with your handheld, do not call Technical
Support until you have reviewed the following list of frequently asked
questions, and you have also reviewed the following:
The README file located in the folder where you installed the
Palm™ Desktop software on your computer
The Helpnote folder located in the folder where you installed the
Palm Desktop software on your Windows computer (or on your
Palm Desktop software CD-ROM)
The Palm Desktop online Help
The Palm Desktop software for the Macintosh User's Guide located in
the Documentation folder in the Palm Desktop software folder
The "Palm Support Assistant" knowledgebase, accessible at
http://www.palm.com
The most recent Palm™ m100 series handheld HelpNotes on your
regional web site
If you are still having problems, contact Technical Support. For
US and International telephone numbers, go to
Note: Thousands of third-party add-on applications have been
written for the Palm OS
able to support such a large number of third-party
applications. If you are having a problem with a third-party
application, please contact the developer or publisher of that
software.
Appendix B
under the Support section
handhelds. Unfortunately, we are not
®
http://www.palm.com
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